The Data Science Handbook-I Flashcards

1
Q

What are six steps in the business approach to analytics?

A
  1. Understand where and how to leverage big data
  2. Integrate analytics into everyday operation
  3. Structure your organisation to drive analytics insights
  4. Optimize processes, uncover opportunities, and stand out fom the rest
  5. Help stakeholders to “think like a data scientist”
  6. Understand appropriate business application of different analytics techniques
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2
Q

Name the five phases of the Big Data Model Maturity Index.

A
  1. Business Monitoring
  2. Business Insights
  3. Business Optimization
  4. Data Monetization
  5. Business Metamorphosis
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3
Q

Phase 1 of the Big Data Business Model Maturity Index.

What is Business Monitoring?

A

Monitor key business processes and report on business performance using data warehousing techniques.

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4
Q

Phase 2 of the Big Data Business Maturity Index.

What is Business Insights?

A

Pool all detailed operational and transactional data with internal unstructured and external (third-party, publicly available) data; integrate with advanced analytics to uncover customer, product, and operational insights buried in the data.

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5
Q

Phase 3 of the Big Data Business Model Maturity Index.

What is Business Optimization?

A

Deliver actionable recommendations and scores to front-end employees to optimize customer engagement.

Deliver actionable recommendations to end customers based on their product and usage preferences, propensities, and tendencies.

Stage where organisations develop the predictive analytics and the prescriptive analytics necessary to optimize the targeted key business processes.

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6
Q

Phase 4 of the Big Data Business Model Maturity Index.

What is Data Monetization?

A

Monetize the customer, product, and operational insights coming out of the optimization process to create new services and products, capture new markets and audiences, and create “smart” products and services.

This is the phase where organisations leverage the insights gathered from the Business Insights phase and Business Optimization phase to create new revenue opportunities.

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7
Q

Phase 5 of the Big Data Business Model Maturity Index.

What is Business Metamorphosis?

A

Reconsititute customer, product, and operational insights to metamorphose the very fabric of an organization’s business model, including processes, people, compensation, promotions, products/ services, target markets, and partnerships.

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8
Q

There are some interesting lessons that organizations will discover as they progress through the phases of the Big Data Business Model Maturity Index. Understanding these lessons ahead of time should help prepare organizations for their big data journey.

Which three lessons?

A

Lesson one. Focus initial big data efforts internally.
Internal process optimization starts by seeking to leverage BI and data warehouse (phase 1 to 3)

Lesson two. Leverage insights to create new monetization opportunities.
The opportunity to leverage the insights to create new revenue or monetization opportunities (phase 4 to 5).

Lesson three. Preparing for organizational transformation.
Organizational and cultural transformation.

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9
Q

Lesson three. Preparing for organizational transformation.

To fully exploit the big data opportunity, subtle organizational and cultural changes will be necessary for the organization to advance along the maturity index. If organizations are serious about integrating data and analytics into their business models, then three organizational or cultural changes will need to take place.

Which three?

A
  1. Treat data as an asset.
    Organizations must develop an insatiable appetitefor more and more data - even if they are unclear as to how they will use the data.
  2. Legally protect your analytics intellectual property.
    Put formal processes in place to protect analytics intellectual property.
  3. Get comfortable using data to guide decisions.
    Move from HIPPO to business decisions based on what data and analytics tell them.
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10
Q

Define “corporate mission”.

A

Why the organization exists; defines what an organization is and the organization’s reason for being.

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11
Q

Define “business strategy”.

A

How the organization is going to achieve its mission over the next two to three years.

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12
Q

Define “strategic business initiatives”.

A

What the organization plans to do to achieve its business strategy over the next 9 to 12 months;
usually includes business objectives, financial targets, metrics, and time frames.

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13
Q

Define “business entities”.

A

The physical objects or entities (e.g., customers, patients, students, doctors, wind turbines, trucks) around which the business initiative will try to understand, predict, and influence behaviours and performance (sometimes referred to as the “strategic nouns” of the business).

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14
Q

Define “business stakeholders”.

A

Those business functions (sales, marketing, finance, store operations, logistics, and so on) that impact or are impacted by the strategic business initiative.

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15
Q

Define “business decisions”.

A

The decisions that business stakeholders need to make in support of the strategic business initiative.

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16
Q

Define “big data use cases”.

A

The analytic use cases (decisions and corresponding actions) that support the strategic business initiative.

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17
Q

Define “data”.

A

The structured and unstructured data sources, both internal and external of the organisation, that will be indentified throughout the big data strategy document process.

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18
Q

The big data strategy document is composed of which five sections?

A
  1. Business strategy
  2. Key business initiatives
  3. Key business entities
  4. Key decisions
  5. Financial drivers (use cases)
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19
Q

What does S.A.M. mean?

A
  • Strategic - strategic to what the business is trying to accomplish
  • Actionable - can act on
  • Material - benefit is greater than the costs
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20
Q

Why is the Business Insights phase the most difficult stage of the Big Data Business Model Maturity Index?

A

Because it requires organisations to “think differently” about how they want to approach data and analytics.

The rules, techniques, and approaches that worked in the Business Intelligence and data warehouse worlds do not necessary apply to the world of big data.

Also, much of the big data financial payback or Return on Investment (ROI) is not realized until the organisation reaches the Business Optimization phase.

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21
Q

In which phase of the Big Data Business Model Maturity Index are the predictive and prescriptive analytics developed?

A

In the Business Optimization phase.

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22
Q

Which four things are developed in the Business Optimization phase?

A
  1. Create the prescriptive and predictive analytics to optimize key business processes
  2. Deliver actionable insights (e.g., recommendations, scores, rules) to frontline employees and managers to help them make better decisions supporting the targeted business promesses
  3. Influence customer purchase and engagement behaviours by analyzing the customer’s past purchase patterns, behaviours, and tendencies in order to deliver relevant and actionable recommendations.
  4. Integrate the customer, product, and operational prescriptive analytics or recommendations back into the operational systems and management application systems.
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23
Q

What is the Big Data Business Model Maturity Index?

A

A framework for organizations to measure how effective they are at leveraging data and analysis to power their business models.

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24
Q

What are the four big data value drivers?

A
  1. Access to all the organisation’s detailed transactional and operational data at the lowest level of granularity (at the individual customer, machine, or device level).
  2. Integration of unstructured data from both internal (consumer comments, e-mail threads, technician notes) and external sources (social media, mobile, publicly available) with the detailed transactional and operational data to provide new metrics and new dimensions against which to optimize key business processes.
  3. Leverage real-time (or right-time) data analysis to accelerate the organisation’s ability to identify and act on customer, product, and market opportunities in a timelier manner.
  4. Apply predictive analytics and data mining to uncover customer, product, and operational insights or areas of “unusualness” buried in the massive volumes of the detailed structured and unstructured data that are worthy of further business investigation.
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25
Q

Why is it important to use the next 9-to-12 month time frame with regard to the prioritization process and the big data strategy document?

A

The 9-to-12 month time frame ensures that the big data project is delivering immediate-term business value and business relevance with a sense of urgency, and it keeps the project from wandering into a “boil the ocean” type of project that is doomed to failure.

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26
Q

What is data science?

A

Data science is about finding new variables and metrics that are better predictors of performance.

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27
Q

What does CRISP mean in the CRISP model?

A

Cross Industry Standard Process for Data Mining.

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28
Q

What are the six CRISP stages?

A
  • Business Understanding
  • Data Understanding
  • Data Preparation
  • Modeling
  • Evaluation
  • Deployment
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29
Q

What are the four steps in the Business Intelligence Analyst engagement process?

A

Step 1. Pre-build data model.
Building the foundational data model.

Step 2. Define the report (query)
The BI analyst uses a BI tool to build the report and/ or answer the business questions.

Step 3. Generate SQL commands.
The BI tool generates the necessary SQL commands.

Step 4. Create report.
The BI tool issues the commands against the data warehouse and creates the corresponding report or dashboard widget.

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30
Q

What are the six steps in the Data Scientist engagement process?

A

Step 1. Define hypothesis to test.
Step 2. Gather data…and more data.
Step 3. Build data model.
Step 4. Visualize the data.
Step 5. Build analytic models
Step 6. Evaluate model Goodness of Fit

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31
Q

Wat is schema on query?

A

The data scientist will define the schema as needed based on the data that is being used in the analysis and the requirements of the analytics tool and/or algorithm.

The data scientist will likely iterate through several different versions of the schema until finding a schema that supports the analytic model with a sufficient goodness of fit that accepts or rejects the hypothesis being tested.

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32
Q

In what five ways is BI different from data science?

A
  • the questions are different
  • the analytic characteristics are different
  • the analytic engagement processes are different
  • the data models are different
  • the business view is different
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33
Q

A business initiative supports the business strategy and has which seven characteristics?

A
  1. Critical to immediate-term business and/or financial performance (usually 9-to-12 month time frame)
  2. Communicated (either internally or publicly)
  3. Cross-functional (involves more than one business function)
  4. Owned or championed by a senior business executive
  5. Has a measurable financial goal
  6. Has a well-defined delivery time frame
  7. Delivers compelling financial or competitive advantage
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34
Q

BI questions vs data science questions. What’s the difference?

A

BI focuses on descriptive analytics: that is, the “what happened?” types of questions.

Data scientists focus on predictive analytics (“what is likely to happen?”) and prescriptive analytics (“what should I do?”) types of questions.

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35
Q

What is an “analytic profile”?

A

An analytic profile is a combination of metrics, key performance indicators, scores, association rules, and analytic insight combined with the tendencies, behaviours, propensities, associations, interests and passions for an individual entity (customer, partner, device, machine).

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36
Q

Name five fundamental exploratory algorithms.

A
  1. Trend analysis
  2. Boxplots
  3. Geography (spatial) analysis
  4. Pairs plot
  5. Time series decomposition
37
Q

Name nine more advanced analytical algorithms.

A
  1. Cluster analysis
  2. Normal curve equivalant (NCE) analysis
  3. Association analysis
  4. Graph analysis
  5. Text mining
  6. Sentiment analysis
  7. Traverse pattern analysis
  8. Decision tree classifier analysis
  9. Cohorts analysis
38
Q

Fundamental Exploratory Analytics

What is trend analysis?

A

Trend analysis is a fundamental visualization technique to spot patterns, trends, relationships, and outliers across a time series of data.

The mathematical models yielded by trend analysis can be used to quantify reoccusing patters or bahaviour in data.

39
Q

Fundamental Exploratory Analytics

Define boxplots.

A

Boxplots are one of the most interesting and visually creative exploratory analytic algorithms.

Box quickly visualize variations in the base and can be used to identify outliers in the data worthy of further investigation. A boxplot is a convenient way of graphically depicting groups of numerical data through their quartiles.

40
Q

Fundamental Exploratory Analytics

Define geographical (spatial) analysis.

A

Geographical or spatial analysis includes technique for analyzing geographical activities and conditions using a business entity’s topological, geometric, or geographical properties.

Geographical analysis is especially useful for organizations looking to determine the success of their sales and marketing efforts.

41
Q

Fundamental Exploratory Analysis

Define pairs plot.

A

Pairs plot analysis allows the data scientist to spot potential correlations using pairswise comparisons across multiple variables.

Pairs plot analysis provides a deep view into the different variables that may be correlated and can form the basis for guiding the data science team in the identification of key variables or metrics to include in the development of predictive models.

42
Q

Fundamental Exploratory Analysis

Define time series decomposition.

A

Time series decomposition expands on the basic trend analysis by decomposing the traditional trend analysis into three underlying components that can provide valuable customer, product, or operational performance insights.

These trend analysis components are:
- cyclical
- seasonal
- irregular

43
Q

Analytic Algorithms and Models

Define cluster analysis.

A

Cluster analysis is used to uncover insights about how customers and/or products cluster into natural groupings in order to drive specific actions or recommendations.

Cluster analysis or clustering is the exercise of grouping a set of objects in such a way that objects in the same group are more similar to each other than those in other groups (clusters).

Cluster analysis can uncover actional insights and groups of customers and products that share the same common behavioural tendencies and, consequently, can be targeted with the same marketing treatments.

44
Q

Analytic Algorithms and Models

Define Normal Curve Equivalent (NCE) analysis.

A

A technique first used in evaluating students’ testing performance, normal curve equivalent (NCE), is a data transformation technique that approximately fits a normal distribution between 0 and 100 by normalizing a data set in preparation for percentile rank analysis.

45
Q

Analytic Algorithms and Models

Define association analysis.

A

Association analysis is a popular algorithm for discovering and quantifying relationships betweeen variables in large databases.

Association analysis shows customer or product events or activities tend to happen together, which makes this type of analysis very actionable.

Association analysis is the basis for market basket analysis.

46
Q

Analytic Algorithms and Models.

Define graph analysis.

A

Graph analysis is one of the more powerful analysis techniques made popular by social media analysis.

Graph analysis can quickly highlight customer or machine learning relationships obscured across millions if not billions of social and machine interactions.

A graph is made up of “vertices” or “nodes” and lines called edges that connect them.

47
Q

Analytic Algorithms and Models

Define text mining.

A

Text mining refers to the process of deriving usuable information (metadata) from text files such as customer comments, e-mail conversations, physician notes or technician notes, ect.

Basically, text mining creates structured data out of unstructured data. Text mining is a very powerful technique to show during an envisioning process.

48
Q

Analytic Algorithms and Modeling

Define sentiment analysis.

A

Sentiment analysis can provide a broad general overview of your customer’s sentiment toward your company and brands.

Sentiment analysis can be a powerful way to glean insights about the customers’ feeling about your company, products, and services out of the ever-growing body of social media sites.

49
Q

Analytic Algorithms and Modeling.

Define traverse pattern analysis.

A

Traverse pattern analysis is an example of combining a couple of analytic algorithms to better understand customer, product, or operational usage patterns.

50
Q

Analytic Algorithms and Modeling.

Define decision tree classifier analysis.

A

Decision tree classifier analysis uses decision trees to identify groupings and clusters buried in the usage and performance data.

Decision tree classifier analysis uses a decision tree as a predictive model that maps observations about an item’s target value.

51
Q

Analytic Algorithms and Modeling

Define cohorts analysis.

A

Cohorts analysis is used to identify and quantify the impact that an individual or machines have on a larger group.

52
Q

What are the five characteristics that differentiate a business -ready data lake from the data warehouse?

A
  1. Ingest.
    Capture data from wide range of traditional sources.
  2. Store.
    Store all your data in one environment for cross-functional business analysis.
  3. Analyze.
    Uncover new customer, product, and operational insights.
  4. Surface.
    Empower front-line employees; drive more profitable customer engagement.
  5. Act.
    Integrate analytic insights into operational and management systems.
53
Q

The Analytics Dilemma.

What are characteristics of a BI environment?

A
  1. Production
  2. Predictable load
  3. SLA-constrained
  4. Heavily governed
  5. Standard tools
54
Q

The Analytics Dilemma

What are characteristic of a Analytics environment?

A
  1. Exploratory, ad hoc
  2. Unpredictable load
  3. Experimentation
  4. Loosely governed
  5. Best tool for the job
55
Q

The Analytics Dilemma

What is the analytics dilemma?

A

Difference between the demands for a business analytics workload and environment and a data science workload and an analytics environment.

56
Q

The Analytics Dilemma

What is the solution to the analytics dilemma?

A

Put a Hadoop-based data store (data lake) in front of both the data warehouse and the analytics environment.

57
Q

Name four learnings from three decades of dealing with the limitations of the data warehouse.

A

Lesson 1. The name is not important.
Inmon and Kimball approaches can both work.

Lesson 2. It’s a data lake, not data lakes.
Having multiple data lakes will create silo’s. You want to have a single repository.

Lesson 3. Data governance is a lifecycle, not a project.
Different degrees of governance: highly governed, moderately governed, ungoverned data

Lesson 4. Data lake sits before the data warehouse, not after it.

58
Q

Define the three degrees of data governance in the data lake.

A
  • Highly governed data
  • Moderately governed data
  • Ungoverned data

The goal should be just-enough governed data.

59
Q

Define the characteristics of a key business initiative.

A
  1. Critical to the immediate-term performance of the organization.
  2. Documented (communicated either internally or publicly).
  3. Cross-functional (involves more than one business function
  4. Owned and championed by a senior business executive
  5. Has a measurable financial goal
  6. Has a well-defined delivery time frame (9-12 months)
  7. Undertaken to deliver significant, compelling an differentiated competitive advantage.
60
Q

What are the six steps in the monetization exercise process?

A

Step 1. Understand product usage characteristics and behaviours
Step 2. Develop personas for each customer type (including key decisions and pain points)
Step 3. Brainstorm potential customer recommendations
Step 4. Identify supporting data sources
Step 5. Prioritize monetization opportunities (revenues)
Step 6. Develop monetization plan.

61
Q

What are the steps in the metamorphosis exercise?

A

Step 1. Articulate metamorphosis vision
Step 2. Understand your customers
Step 3. Articulate value propositions
Step 4. Define data and analytic requirements

62
Q

What are the key components in creating a compelling story that is relevant and unique for your organisation?

A
  1. Key business initiative
  2. Strategic nouns or key business entities
  3. Current challenging situation
  4. Creative solution
  5. Desired glorious end state
63
Q

What does the Big Data Business Model Maturity Index measure?

A

It measures the degree to which the organization has integrated data and analytics into their business models.

64
Q

What is “comparative parity”?

A

Is achieving similar or same operational capabilities as those of your competitors. It involves leveraging industry best practices and pre-packaged software to create a baseline that, at worst, is equal to the operational capabilities across your industry.

65
Q

What is “comparative differentiation”?

A

Is achieved when an organisation leverages people, processes, and technology to create applications, programs, processes, etc., that differentiate its products and services from those of its competitors in ways that add unique value for end customer and create competitive differentiation in the marketplace.

66
Q

Why is analytics a comparative differentiator?

A

Analytics enables organisations to uniquely optimize their key business processes, drive a more engaging customer experience, and uncover new monetization opportunities with unique insights that they gather about their customers, products, and operations.

67
Q

What is the first question that organisations need to ask themselves about big data?

A

How effective is my organisation at leveraging new sources of data and advances analytics to uncover new customer, product, and operational insights that can be and uncover new monetization opportunities?

68
Q

What is the key to big data success?

A

The key to big data success is empowering cross-functional collaboration and exploratory thinking to challenge long-held organisational rules of thumb, heuristics, and “gut” decision making. The business needs an approach that is inclusive of all the key stakeholders - IT, business users, business management, channel partners, and ultimately customers. The business potential of big data is only limited by the creative thinking of the organisation.

69
Q

What can big data potentially do for an organisation?

A

Big data has the potential to uncover new customer, product, and operational insights that organisations can use to optimize key business processes, improve customer engagement, uncover new monetization opportunities, and re-wire the organisation’s value creation processes.

70
Q

Where lies the focus of BI?

A

BI focuses on descriptive analytics: that is, the “What happened?” types of questions. It focuses on reporting the current state of the business, or as it is now commonly calles Business Performance Management (BPM). BI provides retrospective reports to help business users to monitor the current state of the reports and questions are critical to the business, sometimes required for regulatory and compliance reasons.

71
Q

Where lies the focus of Data Science?

A

Data scientists are in search of variables and metrics that are better predictors of business performance. Consequently, data scientists focus on predictive analytics and prescriptive analytics types of questions.

To answer these predictive and prescriptive questions, data scientists build analytic models in an attempt to quantify cause and effect,

72
Q

The approach to data science consists of what stages?

A
  1. Establish a business hypothesis or question
  2. Explore different combinations of data and analytics to build, test, and refine the model
  3. Wash, rinse, and repeat until the model proves that it can provide the required “analytic lift” while reaching a satisfactory goodness of fit
  4. The analytics are deployed or operationalized including possibly rewriting the analytics in a different language to speed the model execution and integrating the analytic models and results into the organisation’s operational and management systems.
73
Q

Exploratory analytics algorithms is best exemplified by which of the following?

A. Trend Analysis
B. Geographical Analytics
C. Box plots
D. Pair plots
E. All

A

E. All

74
Q

Where does the Big Data Business Model Maturity Index provide the roadmap for?

A
  1. How organisations can integrate data into their business models
  2. How organisations can integrate analytics into their business models
75
Q

The concept of clustering is very frequently applied to one of the areas mentioned below.
Identify which one.
A. Food and hygiene
B. Sound engineering
C. Image Compression
D. Memory utilization

A

C. Image Compression

76
Q

What is “competitive parity”?

A

Competitive parity is achieving similar or same operational capabilities as those of your competitors. It involves leveraging industry best practises and pre-packaged software to create a baseline that, at worst, is equal to the operational capabilities actoss your industry.

77
Q

What is “competitive differentiation”?

A

Competitive differentiation is achieved when an organisation leverages people, processes, and technology to create applications, programmes, processes, etc., that differentiate its products and services from those of its competitors in ways that add unique valur for the end customer and create competitive differentiation in the marketplace.

78
Q

The economics of big data enable four new capabilities that will help the organisation cross the analytics chasm and move beyond the Business Monitoring phase into the Business Insights phase.

Which four big data value drivers?

A
  1. Access to all the organisation’s transactional and operational data.
  2. Access to internal and external unstructured data.
  3. Exploiting real-time analytics.
  4. Integrating predictive analytics.
79
Q

What are three monetization opportunities in the data monetizations stage?

A
  1. Packaging data (with analytics insights) for sale to other organisations.
  2. Integrating analytics insights directly into an organisation’s products and services to create “intelligent” products or services.
  3. Repackaging insights to create entirely new products and services that help organisations enter new markets and target new customers or audiences.
80
Q

What are the eight steps in “thinking like a data scientist”?

A

Step 1: Identify key business initiative
Step 2: Develop business stakeholder persona
Step 3: Identify strategic nouns
Step 4: Capture business decisions
Step 5: Brainstorm business questions
Step 6: Leverage “By” analysis
Step 7: Create actionable scores
Step 8: Putting analytics into action

81
Q

What is the core of the “by” analysis?

A

”I want to [verb] [metric] by [dimensional attribute]”

82
Q

What is the monetization exercise?

A

The monetization exercise seeks to understand how the organisation’s product or services are used by its customers, and then identify how the customer and product usage data can be used to create new monetization opportunities.

The monetization exercise provides an opportunity to uncover new product and/or service opportunities through the identification and delivery of new customer and frontline employee recommendations. The monetization exercise works by first understanding the product usage patterns and customer usage behaviours associated with a particular product or service. The process then seeks to identify complementary or secondary recommendations that can be packaged and delivered along with that product or service.

83
Q

Define the six steps in the monetization exercise process.

A

Step 1: Understand product usage characteristics and behaviours.
Step 2: Develop personas for each customer type
Step 3: Brainstorm potential customer recommendations
Step 4: Identify supporting data sources
Step 5: Prioritize monetization opportunities
Step 6: Develop monetization plan

84
Q

What is the timeline and the process of the Big Data Vision Workshop?

A
  • Research
  • Interview
  • Explore
  • Workshop
  • Recommend
85
Q

What are examples of deliverables from a Big Data Vision Workshop?

A
  • Prioritization matrix with the prioritization of the use cases
  • The sticky note content for each use case
  • Interview takeaways
  • Data scientist illustrative analytics
  • User experience mock-ups
  • Documentation of the Parking Lot items (for potential follow-up)
  • Data assessment worksheets that assess the business value and implementation feasibility of each data source.
86
Q

What is the prioritization matrix a great tool for?

A
  • Identifying the “right” use case to pursue with big data based on a balance of business value and implementation feasibility.
  • Ensuring that both IT and business stakeholders have a voice in discussing the relative value and implementation challenges for each use case.
  • Capturing the business drivers and implementation risks for each of the use cases.
  • Catalyzing the decision on the “right” use cases so that everyone (business and IT) can agree on a path forward.
87
Q

What are the two axis of the prioritization matrix?

A

Y = Business Value
X = Implementation Feasibility

88
Q

Analytics Center of Excellence

The analytics Center of Excellence (COE) is critical to the success of the CDMO’s data monetization charter and needs to be the responsibility of the CDMO. Key CDMO taks with respect to the COE include?

A
  • Hiring, development, promotion, retention, and talent management of the data science and Business Intelligence teams (even if they do sit within the business units)
  • Continuous training program and certification on new technologies and analytic algorithms
  • Active industry and university monitoring to stay on top of most current data and data science trends.
  • Business intelligence, data visualization, statistical, predictive analytics, machine learning and data mining tool evaluations and recommendations.
  • Capturing, sharing, and management (i.e., library function) of the Business Intelligence, data warehousing, and data science best practises across the organisaton.
  • Identifying analytic processes worthy of legal or patent protection.
89
Q

The empowerment cycle empowers organisations to freely consider different ideas without worying about whether the ideas are correct ahead of time.

What are the steps in the empowerment cycle?

A

Step 1: Develop hypothesis or hunch to test.
Step 2: Develop test cases to test hypothesis or hunch.
Step 3: Instrument all test cases to measure results.
Step 4: Execute and measure test results.
Step 5: Learn and move on.