The Client's Current Circumstances

Question 1

Client Fact-Finds

Answer 1

Hard Facts

• personal info (address, NI, marital)
• financial info (income, investments, liabilities)

Soft facts

• face to face open ended questions from adviser
• understand their aspirations and risk profile

There are NO regulatory requirements of a fact find

Question 2

Letters of Authority

Answer 2

Clients may not know details for a fact-find

therefore the client authorises third parties (e.g pension provider)to provide Letters of Authority

Question 3

Identifying the factors which shaped a client’s circumstances

Answer 3

The fact find shows the clients current circumstances, attitude to risk and goals however these are ‘shaped by experience’

Questioning a client about ‘satisfaction’ (with life and finances) can add more to the picture.

Helps target priorities and guide on suitable investments based from ethical views.