The Charisma Myth Flashcards

1
Q

What are the 3 elements of charisma?

A

Presence, power, and warmth.

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2
Q

3 tips for instant charisma

A

1) lower the intonation of your voice at the end of sentences, 2) reduce how quickly and often you nod, and 3) pause for 2 full seconds before you speak.

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3
Q

Being seen as powerful means…

A

being perceived as able to affect the world around us

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4
Q

Warmth tells us…

A

whether or not people will want to use whatever power they have in our favor. Conveyed through body language and behavior.

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5
Q

How can you make charismatic behaviors and body language to come out automatically?

A

By controlling your internal state/mindset.

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6
Q

What are the 2 main obstacles to presence, power and warmth?

A

Physical discomfort and mental discomfort. Try to prevent them, fix them, or explain them to the other party.

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7
Q

What can you do to reduce anxiety by uncertainty?

A

A responsibility transfer. Take a deep breath and imagine you transfer the responsibility that’s making your anxious to God, the Universe or some other bigger entity that you believe in.

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8
Q

What are the 3 steps to handle a difficult experience?

A

Destigmatize discomfort (understanding your discomfort is normal and millions are feeling it right now), neutralize negativity (stop assuming your thoughts are an accurate perception of reality), and rewrite reality (interpret the situation in a way that is favorable to you).

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9
Q

What will allow you to become a master at charisma, and how do you do it?

A

Being ok with discomfort. To do this, delve into situations that make you uncomfortable.

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10
Q

What is one way to get into a charismatic mental state?

A

Visualization! Go over your interaction is as much sensory detail as possible.

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11
Q

What are the 3 kinds of warmth?

A

1) Warmth towards life itself and your life in particular, 2) warmth toward others, and 3) warmth for yourself?

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12
Q

How do you develop warmth towards life itself and your life?

A

Think about the small details and things that are present, such as the sun, the wind, the trees. Think about your funeral in detail, in 3rd person POV.

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13
Q

How do you develop warmth towards others?

A

1) imagine them with angel wings, 2) try to feel goodwill, then empathy, and then compassion for them, and 3) imagine their past (child experiences), their present (how are they feeling right now?), and if needed, imagine this is their last day alive.

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14
Q

How do you develop warmth for yourself (self compassion)?

A

First, realizing that we’re experiencing difficulties. Second, responding with kindness and understanding toward ourselves when we suffering or feel inadequate. Third, realizing that whatever we’re going through is commonly experienced by all human beings.

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15
Q

What is the difference between thinking something is unfair vs something being unfortunate?

A

Thinking that what happened to you is unfair is self-pity; thinking that what happened to you is unfortunate is self compassion.

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16
Q

What are the 4 kinds of charisma?

A

focus, visionary, kindness, and authority.

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17
Q

Focus Charisma, how do people feel, how to develop it and when to use it?

A

It’s made of presence and confidence. People feel as if you are paying a lot of attention and absorbing everything they say. It’s noticed via demeanor. You develop it with good listening skills and presence techniques. Use it when you need people to open up and share information. You risk displaying too little power.

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18
Q

Visionary Charisma, how do people feel, how to develop it and when to use it?

A

It’s made of belief and confidence. People feel inspired. It’s noticed via demeanor. You develop it by learning how to craft a bold vision and deliver it charismatically (your message) and by being on a state of complete conviction. Use it when you want to inspire people.

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19
Q

Kindness Charisma, how do people feel, how to develop it and when to use it?

A

It’s based on warmth and confidence. It’s noticed via body language, especially the eyes. You develop it via a mindset of practicing accessing warmth, and avoiding negative body language. Use it to create an emotional bond that makes people feel safe and comfortable, avoid it when you need authority. You risk seeming overeager to please if you have no power, and people might get overly attached.

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20
Q

Authoritative Charisma, how do people feel, how to develop it and when to use it?

A

It’s made of status and confidence; you will seem powerful but no necessarily be liked. It’s noticed via the perception of power (indicators: body language, appearance, title, reaction of others and CLOTHING). To develop it, project power with signs of status and confidence, visualizations and warmups, and take space with your posture, reduce nonverbal resistance (nodding) and no fidgeting. Once you have it you will be listened to and obeyed. Avoid it in social settings.

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21
Q

How do you pick the right charisma style?

A

Based on your personality, goals and situation.

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22
Q

What is the golden rule?

A

People like people who are like them.

23
Q

How do you break the ice?

A

Offer a compliment about something the person is wearing, follow-up with an open ended question such as “what’s the story behind it”?

24
Q

How can you make yourself even more relatable?

A

Adjust your choice of words, breadth and depth of vocabulary, and expressions to suit your audience. Also, focus on their fields of interest and use stories or metaphors from those domains.

25
Q

What is the best way to break a conversation?

A

Offer the other person information, a connection, visibility or recognition.

26
Q

What are the 3 ways to communicate presence while listening?

A

Attentive listening, refraining from interrupting, and deliberate pausing.

27
Q

What are the steps of the answer sequence?

A

1) they finish their sentence, 2) your face absorbs, 3) your face reacts, 4) then, and only then, you answer.

28
Q

How to take a compliment?

A

1) stop, 2) absorb the compliment, enjoy it if you can, 3) let it show in your face, show that they’ve had an impact, 4) thank them.

29
Q

When speaking, how can you deliver high value?

A

Entertainment (make the interaction enjoyable), information (interesting content), good feelings (make them feel important or good about themselves).

30
Q

Your voice is key when communicating…

A

warmth and power.

31
Q

What are the 3 elements of vocal power?

A

Pitch and tone (the lower and more resonant = more impact), volume (modulate and aim to fit needs), and tempo (slow and measured, with frequent pauses conveys confidence).

32
Q

What is the one thing you need in order to project more warmth in your voice?

A

SMILE ;)

33
Q

When does the nonverbal amplify the verbal?

A

When they are in congruence.

34
Q

What is emotional contagion?

A

The process by which emotions expressed by one individual are “caught” by another.

35
Q

What is mirroring, and what is it useful for?

A

It’s imitating someone’s body language. It’s good to establish trust and rapport.

36
Q

How do you lead people’s body language?

A

First mirror their current body language, and then slowly lead it in the direction you want.

37
Q

How do I break someone from a negative or aggressive posture?

A

Don’t mirror, this will escalate the tension. First hand them something, while he’s distracted, give him new information or changing the subject and mirror his current posture.

38
Q

What is the main way that charisma masters make you feel like you’re the most important person in the room?

A

Their eyes. Try to keep eye contact with people for 3 seconds at the end of the interaction.

39
Q

How do you avoid lack of eye contact.

A

First, make eye contact and delve into your emotions to understand if it’s shyness or distraction. If it’s shyness, dedramatize the discomfort. If it’s distraction, use the Charismatic Eyes technique.

40
Q

How do you become the big gorilla?

A

Take as much space in the room as you can.

41
Q

What are the characteristics of the regal posture?

A

Also known as poise. Very few movements, stillness. No fidgeting and now verbal fillers (umms). These last 2 come from wanting to convey reassurance, either through empathy or insecurity.

42
Q

How do you increase poise?

A

Stop nodding excessively; one is fine. Stop excessive verbal reassurance; once and deliberately is ok. Stop fidgeting. Also, lower or chin a little or you might come off as too arrogant.

43
Q

When should you nod and verbally reassure someone?

A

When in general, they need to be reassured.

44
Q

How should you convince and open up a GROUP of difficult people?

A

Divide and conquer. Unless you’re on stage, focus on each person individually, using different types of charisma as you need.

45
Q

What is the Ben Franklin effect and what is the best way to use it?

A

Asking someone a favor instead of doing something for them to be liked. The best way is to ask for something that does not imply any cost for them, such as their opinion.

46
Q

What is more powerful than the BF Effect?

A

Call upon the benefits of rationalization on something they’ve already done for you. 1) Remind them of help they’ve given you in the past, 2) express appreciation and gratitude, 3) highlight the choice they made and the effort they put in, 4) in case they put their reputation on the line, play that up.

47
Q

How should you express appreciation?

A

By being both personal and specific.

48
Q

What should you do in high stress situations?

A

Tap into empathy (angel wings, etc). Stay calm. If everything else fails, rewrite reality and think that their parents just died.

49
Q

How should you deliver bad news?

A

1) make sure the setting is comfortable and there’s objects to fidget with. 2) Tap into warmth, empathy, concern and care. 3) Access compassion. 4) Put yourself in their shoes, and imagine both of you with angel wings working towards a common goal. 5) focus on compassionate phrases, 6) convey empathy in your facial expressions, tone and words. Show concern and understanding.

50
Q

What are the 4 main elements of delivering criticism?

A

1) Think about timing and location, also the person’s stress and fatigue. Provide the criticism ASAP after witnessing the behavior you want to change. 2) Get into a mindset of compassion and empathy. 3) Decide what points you want to make BE VERY SPECIFIC. 4) Depersonalize, help them understand you are criticizing the behavior, not the person.

51
Q

What are the specific steps for a critical delivery?

A

1) Start with a positive note to open them up, 2) tell them exactly what you want to see, instead of what you don’t want, 3) depersonalize the behavior and avoid making them feel “wrong”, 4) stay attentive to negative signs (use positive mental associations and open body language), 5) end on a positive note and focus on next steps, appreciation, and the positive future.

52
Q

How to apologize?

A

First, get into the right mental state and forgive yourself. Then hear them out, don’t interrupt. Focus all of your attention on figuring out what is the exact complaint. Have a mindset of “help me understand how you see things”. Once you fully understand and are sure you’re at fault, a true-blue apology is the best.

53
Q

What should you think of then sending an email or calling on the phone?

A

The timing, the setting, and the situation the person might be in.