The Business Analysis Core Concept Model Flashcards
Change
A change, in its essence, is an act of making something different. In business, this act, or transformation, occurs as a response to a need. Analyst’s job starts with needs and they guide the whole process. Needs are intertwined with changes. They motivate stakeholders to act, thus bringing on the changes. It also works the other way around; changes that decrease or increase the organisational value create new needs within the organisation.
Need
The need is a problem, opportunity, or constraint that needs addressing, basically something that the organisation requires. They are the result of the current state of the enterprise and the reason why a certain project even exists.
Solution
The solution is a means to solving a problem, i.e. satisfy the organisational need by creating, realising, exchanging, or storing value. The value is directly associated with the stakeholder’s need in a given context. The solution can resolve the stakeholder’s problem, help him seize an opportunity, enforce a constraint if so desired, or remove a constraint and allow certain activity.
Stakeholder
The stakeholder is an individual (or a group) that has a relationship to and wants to influence the change, the need, or the solution.
Value
The value presents the worth or significance of something to a stakeholder. It is something that benefits the organisation in a certain context. Value can be positive, demonstrated in returns and improvements, but also, in some cases, negative when it comes in the form of losses or costs.
Context
The context is a set of circumstances that create an environment where a change takes place. It influences, is influenced by, and helps us better understand the said change. The context is a crucial part of a project that BAs should consider since all of the changes and proposed solutions take place within a space with existing processes and systems.
