The 5 Practices Of Exemplary Leadership Flashcards
What are the five practices of exemplary leadership?
1) Model the Way,
2) Inspire a Shared Vision,
3) Challenge the Process,
4) Enable Others to Act, and
5) Encourage the Heart
What is leadership?
It is a relationship between leaders and followers.
Where is the first place to look for leadership
It is within yourself.
What does excepting the leadership challenge require?
It requires reflection, practice humility, and taking advantage of every opportunity to make a difference.
Under the five practices what are the further commitments of leadership?
There are five practices and 10 commitments of exemplary leader ship.
What are the two commitments that go along with Model the way?
1) Clarify values by finding your voice and affirming shared values.
2) Set the example -aligning actions with shared values
Time spent= shows what’s important to you
Teach others to model values
- critical incidents = opportunity to teach important lessons, tell stories
Walk the walk, talk the top
What are the two commitments that fall under the practice of Inspire a shared vision?
3) Envision the future -imagining exciting possibilities
- find a common purpose
4) Enlist others
- common Vision
- common ideals
What are the two commitments that fall under the practice Challenge the process?
5) Search for opportunities:
Seize initiative:
- leadership is connected to innovation
-encourage it
-challenge with a purpose
Exercise outsight:
-awareness & understanding if outside forces is essential for innovation
-personal experience gets you out of your comfort zone
- get out of the office, experience new things then bring them back to talk about 25% staff meetings of outside info
6) Experiment
Generating small wins:
Paradox- makes risk safe
Learn from experience:
-growth V mindset
-trust promotes learning causes people not to be afraid to make a mistake
Resilience- recover quickly from set backs
Grit- perseverance and passion for long term goals
What are the two commitments that fall under the practice of Enable others to act?
7) Foster collaboration: Create a climate of trust
-leaders who don’t trust = micromanager
-leaders must be first to trust
- good way is self disclosure
- show concern for others by listening, helping others solve problems, and being open to their influence -empathy - understand how others feel
-share your competence and info
-don’t protect your turf
Facilitating relationships:
- develop cooperative goals
- support reciprocity and
-face to face interactions
8) Strengthen others:
Enhance self- determination
- choices, latitude, and personal accountability= psychological ownership
-choice and accountability are interconnected
-don’t worry about social loafers
Develop confidence and competence:
- peak performance = flow
- Training produces competence & commitment
-self-confidence= best predictor of job performance
-coaching and constructive feedback
-everyone needs a 3rd party to grow
What are the two commitments that fall under the practice Encourage the Heart?
9) Recognize contributions:
Expect the best
- “Pygmalion Effect” is self-fulfilling prophecy to bring out the best ( you believe hard enough it will happen)
- more effective feedback “ I’m giving you these comments because I have very high expectations “
- don’t use “sandwich techniques”
- be clear about your goals and rules
- no news has same effect as bad news for feedback
- encouragement is the highest form of feedback
Personalize recognition
- personalizing recognition makes it genuine
- myths- can’t be friends at work
- actual friends complete 3 times as many projects
- most positive influence, most often= on the spot recognition
- top team 3 times more negative over positive
10) Celebrate the values and victories
Create a spirit of community
- celebrate in public
- myth- public recognition cause jealousy
- people pick up on positive moods around them=“emotional contagion”
- social isolation really negatively affects all people
Be personally involved
- care as leader by delivering bad news in person and being present for good stuff
- spread the stories= most powerful method for disseminating knowledge, perfect for celebrations
What are the characteristics that the majority of people say if a leader had these, they are most likely to follow willingly?
1) Honest
2) Competent
3) Inspiring
4) Forward-looking
What is the name of the checklist of 20 attributes of a person that people will be willing to follow?
It is called the characteristics of admired leaders (CAL).
Under the Cal checklist people were asked to select seven qualities they most look for and admire in a leader and they would be willing to follow. In those 7 there are always 4 that people choose. What are they?
For the majority of people to follow someone willingly they want a leader who they believe is
1) honest,
2) competent,
3) inspiring, and
4) forward looking.
What are three criteria when people refers to as source credibility?
1) Trustworthiness
2) Expertise
3) Dynamism
What is considered the foundation of leadership?
Credibility
What are some phrases people say when they know credibility when they see it?
1) They practice what they preach
2) They walk the talk
3) Their actions are consistent with your words
4) They put their money where their mouth is
5) They follow through on their promises
6) They do what they say they will do.
What is DWYSYWD?
Do what you say you will do.
As a leader what are two ways you can clarify your values?
In the beginning of your leader ship journey it is essential that you
1) find your voice and
2) affirm shared values
In order to Enlist Others you must act on two essential things what are they?
1) Appeal to common ideals
2) Animate the vision
Enlisting others is all about what?
It is all about igniting passion for a purpose and moving people to persist.
When you think of model the way what are two things should you think of?
Values
Setting the example
When you think of inspired a shared vision what two things should you think of?
Personal vision
Common vision.
For challenge the process what two things should you think of?
- Innovative ( initiative) ways
- Small wins
When you think of enable others to act what two things should you think of ?
- Foster collaboration
- Strengthen others
When you think of encourage the heart what two things should you think of?
Recognize individuals
Celebrate the victories
What are the Leadership Practices Inventory?
Analyzing responses from around the world
From over 3 million people
To assess how often their leaders engage in the five practices of exemplary leadership.
What is one myth of leadership as a leader?
The myth is if you don’t have it then you can’t learn it. According to this book all of us are born leaders. We all have leadership qualities ingrained in us. It is an ongoing process to develop ourselves as a leader.
Describe what leadership is NOT? What is it actually?
Leadership is not about personality.
Leadership is about your behavior.
It’s your behavior that earns you respect.
Define what The Five Practices of Exemplary Leadership are for leaders around the world?
They are considered the “operating system” for leaders everywhere.
What do you have to do as a person before you can have people follow you?
- Be clear about your own guiding principles first.
- Clarify your values by finding your own voice.
- When you understand who you are and what your values are then you can give voice to those values. -Before you can lead you need to know clearly who you are and what your core values are
Everyone on a team has principles that guide their actions. What do you, as a leader, have to do?
You must affirm the shared values of the group. This requires getting everyone involved in creating the values.
When setting the example, what is more important? Deeds or words?
When followers want to determine how serious leaders really are, deeds are way more important to show them how serious you are about your goals. Words and deeds must also be consistent.
When leaders inspire a shared vision what do leaders have to do?
- Leaders envision the future by imagining exciting and ennobling possibilities.
- You can’t command commitment, you have to inspire it - You have to enlist others in a common vision by appealing to shared aspirations.
Which approach is more effective, the grassroots approach or one person’s perspective?
Grassroots approaches much more effective than preaching one person’s perspective.
Where does innovation come from?
Innovation comes from listening. Not telling.
When challenging the process what is important for you to do?
You have to make room for failure and more importantly the opportunity to learn from failure.
When challenging the process what does innovation and change involve?
Innovation and change involve experimenting and taking risks. One way of dealing with potential risks and failures of experimentation is by constantly generating small wins and learning from these experiences.
What do leaders learn from?
Leaders are always learning from their errors and failures. Leaders really learn the most from challenging the process.
When enabling others to act how do you achieve greatness?
Achieving greatness requires a team effort. So therefore you should empower those around you.
By how do leaders foster collaboration?
By building trust and facilitating relationships you enable others to act
- When you strengthen others by increasing self-determination and developing competence
- people are more likely to give it their all and exceed their own expectations.
How can you get the team to feel empowered to take action?
By getting Individuals comfortable with voicing their opinions. When they trust you, they are comfortable voicing their opinions and the team feels empowered to take action.
When climbing to the top what do you have to remember?
- The climb to the top is arduous and steep
- People become exhausted, frustrated, disenchanted, and are often tempted to give up
- You can encourage the heart by genuine acts of caring to draw people forward
What do people want from their managers?
People want to know that their managers believe in them and in their abilities to get the job done
- They want to feel valued
- Having managers acknowledging an accomplishment is a great way to demonstrate their value
How do leaders recognize contributions?
By showing appreciation for individual excellence.
How can leaders show appreciate appreciation for peoples contributions?
-By celebrating value and victories leaders can create a spirit of community.
How do you visibly and behaviorally link reward with performance?
With encouragement.
When you celebrate and recognize a person what do you have to remember?
Recognition and celebrations need to be personal and personalized. There’s no way to fake it.
Encouraging the heart may very well be the hardest job of any leader because it requires honesty and sincerity. This leadership practice can have the most significant and long lasting impact on those it touches and inspires.
What is embedded in the five practices of exemplary leadership?
Behaviors
- Behaviors serve as a basis for becoming an exemplary leader. These behaviors are called the 10 commitments of exemplary leadership.
What is the foundation of leadership?
Credibility.
What is CAL and what is it used for in this book?
CAL stand for characteristics of admired leaders. People were asked to select seven qualities that they “most look for and admire in a leader, someone who’s direction they would willingly follow”.
How many characteristics are in CAL?
A list of 20 attributes of a good leader.
What are the majority of characteristics or attributes that people look for in a leader?
People want a leader who they believe is:
- honest
- competent
- inspiring
- forward-looking
What is CAL?
Characteristics of Admired Leaders.
When asked, people said that they “ Most look for and admire in a leader, someone who’s direction they would follow willingly”
What are the top four characteristics of Admired leaders?
- Honest
- Competent
- Inspiring
- Forward looking