The 4 Dimentions of model of products & Services Flashcards
1
Q
4 Dimensions (VOIP) are ?
A
- Value streams and processes
- Organization and people
- Information technologies
- Partners & suppliers
2
Q
- Activities the organization undertakes
- Ensuring value to stakeholders
A
Value streams and processes
3
Q
- Organizational structures
- Decision making habits
- Staffing and skill requirements
- Culture and leadership styles
A
Organization and people
4
Q
- Information and tools needed
- Tech and innovation
- Relationship between components
- Culture of knowledge management
A
Information and tools
5
Q
- Relationship with external vendors
- Factors that influence suppliers’ strategies
- Service integration management
- Vendor selection procedures
A
- Partners & suppliers
6
Q
Activities the organization undertakes
A
Value streams and processes
7
Q
Organization of these activities
A
Value streams and processes
8
Q
Ensuring value to stakeholders
A
Value streams and processes
9
Q
Exercise value to stakeholders and stream mapping
A
Value streams and processes
10
Q
- Organizational structures
A
Organization and people
11
Q
- Decision making habits
A
Organization and people
12
Q
- Staffing and skill requirements
A
Organization and people
13
Q
- Culture and leadership styles
A
Organization and people
14
Q
- Relationship between components
A
Information technologies
15
Q
- Culture of knowledge management
A
Information technologies
