Test Review

Question 1

Where are food and drinks only allowed?

Answer 1

In the future professional lounge.

Question 2

Where do you place your Paul Mitchell technical kit when you were working on the clinic floor?

Answer 2

In your locker or under your station.

Question 3

Cell phones may be used:

Answer 3

In the future professional lounge.

Question 4

When greeting your service guest, you should shout his or her name from your station?

Answer 4

False

Question 5

The dress code includes?

Answer 5

All of the above.

• hair and make up done before arriving at school.
• Black on black with a name tag.
• professional attire, such as classic, fashion forward, and trendy.

Question 6

What time do you need to call and if you will be late or will not attend school that day?

Answer 6

1 hour before.

Question 7

What circumstances will put you on the Back-On-Track list?

Answer 7

All the above.

• Submitting your worksheet late
• having singles on your worksheet
• Falling begins in theory exams

Question 8

What are the three laws of the mind?

Answer 8

• Can’t avoid dont’s
• Move towards what you’re focusing on
• Focus on one thing at a time

Question 9

What does FACE stand for?

Answer 9

Find what is working
Acknowledge it
Celebrate it
Enjoy the victory

Question 10

What is forward focus?

Answer 10

All the above.

• Being solution oriented
• a system of managing your thoughts and energy
• making a 10% shift

Question 11

What is your multiple intelligence?

Answer 11

Musical

Question 12

What are the 3 P’s of affirmation?

Answer 12

Personal
Positive
Present

Question 13

List the 2 minute plan:

Answer 13

1. Wait to clean your service area
2. Escort your service guest to the service desk
3. Introduce your service guest to the service team
4. Pull products and review the features and benefits
5. Reserve a future service time
6. Give service guest a business card and five more business cards
7. Request a referral
8. Say Thank You!
9. Clean your service area

Question 14

10 opportunities?

Answer 14

1. Create magic first.
2. Identify Challenges.
3. Recommend Solutions.
4. The Wash House.
5. Educate your guests.
6. Talk professionally.
7. Recommend the color bar and other services.
8. Style Experience.
9. Review and Recommend.
10. 2 minute plan.

Question 15

List the steps to the 4-step program

Answer 15

1. Mini Pow-Wow
2. Service consultation
3. Service check
4. Service completion

Question 16

The measurement of the number of individual strands in one square inch of the scalp?

Answer 16

Density

Question 17

The diameter of an individual hair strand?

Answer 17

Texture

Question 18

The ability if the hair to absorb moisture?

Answer 18

Porosity

Question 19

The ability of the hair to stretch and return to its original length without breaking, showing the strength of the side bonds in the cortex?

Answer 19

Elasticity

Question 20

Straight, Wavy, curly, extra curly?

Answer 20

Formation

Question 21

What are the 3 cycles of hair growth?

Answer 21

Anagen
Catagen
Telogen

Question 22

What do Height, Width, and Depth represent within haircutting?

Answer 22

A. Three principles of dimension

Question 23

What are the geometric shapes?

Answer 23

Round, Square, triangular

Question 24

What are the three section angles?

Answer 24

Diagonal, Horizontal and Vertically

Question 25

What are the phases of the haircut?

Answer 25

Create Basic Shape

Cross Check

Blow Dry

Refine

Style and Finish

Question 26

How often should a scalp treatment be given?

Answer 26

Weekly for a normal scalp, and two to three times per week for a unhealthy scalp.

Question 27

What is used to disinfect your combs and brushes?

Answer 27

Barbicide

Question 28

ABCD’s of color stand for?

Answer 28

Ammonia
Base
Color pigment
Developer - 5, 10, 20, 30, 40