TEST QUESTIONS Flashcards
What type of information are considered confidential information….?
A) Information availavle to the public
B) Personal information of the town employees and clients
C)Gerneal knowledge about the town of events
D) Information that can be freeely shared with anyon.
B) Personal information of the town employees and clients
According to section 21 Guidance note 2-4 Incident safety officer a safety officer should be?
A) Any firefighter that is on the firegrounds
B) A competent person who is qualified because of knowledge, training, and experiances.
C) A Distrcit Chied only
D) The second arriving officer at every scene.
B) A competent person who is qualified because of knowledge, training, and experiances.
The _______ section of the Emergency Resopse Guidebook identifies chemicals in alphabetical order?
A) yellow
B) Blue
C) Orange
D)Green
B) Blue
How should a company offer deal with criticisms and questions about organizational policies and procedures from crew members?
A) policies and procedures should be discussed with unit members to determine majority opinion.
B) Complaining crew members should be ignored and all policies and procedures assumed to be correct and fair.
C) the company officer should discuss the matter privately with the administration to search for solutions or clarity
D) Policies and procedures should be discussed with other departments to determine whether policies are consistent
C) the company officer should discuss the matter privately with the administration to search for solutions or clarity
Under what circumstances can employess disclose confidential information?
A) whenever they feel it is appropriate.
B) when required by law or authorized by council
C) if they believe it will benefit the public
D) During casual conversations with friends.
B) when required by law or authorized by council
what is one of the key Action’s employers should take to ensure effective emergency sceneoperations according to section 21 Guidance note - 2-1 Incident command?
A) limit training to only a few personnel on incident command protocols.
B)Develop an incident command system without regular reviews or revisons.
C) Implement key concepts like crew accountability and safety officers during incidents.
D) Allow firefighters to operate independently without an incident command system.
C) Implement key concepts like crew accountability and safety officers during incidents.
The Company officer should review all of the training material that has been provided for the topic, practice the required method, and request any _____ necessary before starting the lesson.
A) Assistance
B) Supervision
C) Justifications
D) Refreshments
A) Assistance
A lesson plan that utilizes an outdated process or policy may call for the company officer to adapt it with?
A) Audio visual aids
B) Administracive approval
C) Practical training ecolutions
D) Subordinate demonstrations
B) Administrative approval
A unified command may be appropriate within a single jurisdiction if:
A) Multipile agencues are affected
B) Multipile responders are affected
C) An incident incolces a single agency
D) An incident has a multiple command structure.
A) Multipile agencues are affected
When employees are more concerned about their own situations than with the organization, They are resistant to change because of?
A) Fear of loss
B) Self-interest
C) Lack of trust
D) Learning anxiety
B) Self-interest
Which type of organizational change affects the skills, Performance, Attitudes, Behaviors, or Cultures of the workforce to meet the force of change?
A) people
B) Strategic
C) structure
D) Technology
A) people
Active listening is a communication technique that requires that the listner fully concentrate, understand, respond, and then?
A) Remeber what is being said
B) Asses the speaker’s strengths
C) Remove communication Barriers
D) Confirm understanding by repetition of the message.
A) Remeber what is being said
To be effective communicators, company officers must select and use words that ?
A) Take into account the senders’s emotional reactivity.
B) Accurately symbolize the image that they are trying to convey.
C) Are technical despite the audience for that particular message.
D) prevent receivers from completely understanding the message.
B) Accurately symbolize the image that they are trying to convey.
When establishing a professional work enviroment, a company officer should work to create an environment that fosters.
A) Performing, Forming, Storming
B) Competition, Recognition, and Hazing
C) Absenteeism, aggression, and conflict.
D) Teamwork, communication, and diversity.
D) Teamwork, communication, and diversity.
How do company officers use community demographics in the public service space?
A) To justify increases in expenditures in personnel, operating, and capital budgets
B) To analyze specific groups within the service area in order to enhance recruiting tactis.
C) To provide enhanced functionality with equipment and capabilities for public safety needs.
D) To determine which specific groups exist within the servie area in order to properly serve their needs.
D) To determine which specific groups exist within the servie area in order to properly serve their needs.
If a citizen becomes verbally abusive or threatens physical violance towards a company officer while she or he is trying to resolve their complaint, the officer should?
A) Call for law-enforcement assisstance
B) assign the compaint to the fire chief.
C) Resolve the citizen concern or complaint.
D) Refer the citizen to a person better suited to assist them.
A) Call for law-enforcement assisstance
For company officer, the community is not limited to their immediate response area but also includes?
A) Regional apparatus manufactures
B) unserved areas outside of juristictions
C) Individuals who commute into the area
D) unincorporated land within county lines.
C) Individuals who commute into the area
What is the most common cause of responder incident fatalities?
A) Cardiac arrest
B) Respiratory illlness
C) Post-traumatic stress
D) Hazardous materials exposure.
A) Cardiac arrest
Before the beginning a training session a comapny officer should, at a minimum, have a plan that discribes what?
A) The procedures are for training documentation.
B) Their office hours are and where they will be held.
C) They are trying to teach and how they will teach it.
D) the disciplinary procedures are and how they will be implemented.
C) They are trying to teach and how they will teach it.
A company officer’s attitude and leadership application during drills and lesson is important because it will affect?
A) Their crew’s perception of training
B) The company officer’s safety record
C) Budget justification for the next training
D) Any corrective measures that may be needed.
A) Their crew’s perception of training
What is the primary reposnibility of the incident safety officer (ISO) during emergency operations?
A) To handle the logistics of resource allocation
B) To ensure the safety of all personnel on the scene
C) To manage the public information officers tasks
D) to coordinate the activities of the fire suppression team.
B) To ensure the safety of all personnel on the scene
Why must a company officer as a public servant, meet their community’s needs with competence, courtesy, and efficiency?
A) Good customerservice is essetial to the health and safety standards of the agency.
B) Good customer service is essential to maintian a positive public perception of the agency.
C) positive contacts within the commnity will help the company officer change group dynamics.
D) Community perceptions will impact the internet and external expectations of a new company officer.
B) Good customer service is essential to maintian a positive public perception of the agency.
Personal ethics determine what an individual believes about?
A) leadership styles and traits
B) Morality and right and wrong
C) Emontional and cognitive reactivity.
D)Morality and rules and regulations
C) Emontional and cognitive reactivity.
What type of construction may contain a high concentration of wood that can contribute to a fire’s intensity once it starts?
A) Type I
B) Type IV
C) Type V
D) Type X
B) Type IV
According to section 21 Guidance note 1-1 Fire apparatus Occupant Safety, What is the recommended procedure for firefighters when they need to put on person protective equipment (PPE) while the fire apparatus is moving?
A) Firefighters should put on PPE while remaining seated with seat belts fastened
B) The apparatus should continue moving at a slow pace while firefighters put on their PPE
C) The apparatus should pull over to the side of the road, Stop, and personnel should refasten seat belts before continuing.
D) Firefighters should wait untill the apparatus arrives at the scene to put on their PPE>
C) The apparatus should pull over to the side of the road, Stop, and personnel should refasten seat belts before continuing.
when is an incident saftey officer (ISO() typically required to respond to an incident?
A) Only when there is a known hazard presnet at the scene.
B) During all emergency responses, regardless of the incident type.
C)When specifically requested by the incident commander
D) At all structure fire incidents or technical rescue operations.
D) At all structure fire incidents or technical rescue operations.
In order to minimize antagonism, resentment , and loss of friendship during the transition into their new position, company officers may have to?
A) Become aggressive
B) Become submissive
C) Move to a new unit
D) Make personal changes
D) Make personal changes
The three types of speeches and presentations most commonly used by company officers are persuasive, informative, and?
A) Reactive
B) cognitive
C) Disciplinary
D) Instructional
D) Instructional
What type III building features can spread fire unless fire stops are installed?
A) Nonoperating windows or other openings.
B) Open web joists supporting metal roof decks
C) Void space inside wooden channels in the roof
D) Foam insulation sandwiched between sheets of plywood.
C) Void space inside wooden channels in the roof
Which on-scene position coordinates the deployment of resources required to complete tactical objectives within an assigned incidents area?
A) Command aide
B) Incident commander
C) Task group supervisor
D) Division/Groups supervison
D) Division/Groups supervison
what action will be taken if an employee is suspected of being impaired while at work?
A) The employee will be allowed to continue working.
B) The employee will be spent home immediately and not permitted to drive.
C) The employee will recieve a warning and continue working
D) the employee will be asked to take a drug test on the spot.
B) The employee will be spent home immediately and not permitted to drive.
According to the section 21 guidance note on rapid intervention teams (RIT), which of the following practices is NOT recommended for personnel designated as RIT?
A) infroming designated personnel of their RIT status prior to deployment.
B) Allowing RIT members to perform functions that utilize their air supply to ensure operational readiness.
C) Restricting the incident
commander from being designated as RIT to maintain command integrity
D) Providing RIT teams with appropriate personal protective equipment and specialized equipment for specific operations.
B) Allowing RIT members to perform functions that utilize their air supply to ensure operational readiness.
Which NFPA standard specifically outlines the requirements for the incident safety officer (ISO) rol?
A) NFPA 1500
B) NFPA 1021
C) NFPA1521
D) NFPA 1403
C) NFPA1521
Initial isolation and protective action distances are listed in the ________ section of the Emergency response guide (ERG)?
A) yellow
B) Blue
C) Orange
D) Green
D) Green
Accountability for decisions withing a fire organization is almost always?
A) Functional
B) Specialized
C) Centralized
D) Decentralized
C) Centralized
In order to gain accuracy and clarity while speaking, company officers should avoid?
A) speakng slowly and using proper diction
B) Matching their facial expressions to their message
C) Recognizing that the listener has a different prespective.
D) Using abstract language that can cause misunderstanding.
D) Using abstract language that can cause misunderstanding.
The companay officer’s ability to deal effectively with the informal group is determined by understanding.
A) Referent power
B) Group Dynamics
C) Needs determinations
D) Disciplinary procedures
B) Group Dynamics
The incident action plan (IAP) establishes the overall?
A) preplan survey and inspection criteria for target hazard
B) second-in-command structure for the second-arriving officer
C) Strategic decisions and assigned resources for an emergency incident.
D) Reward and recognition scheme for personnel on an emergency incident.
C) Strategic decisions and assigned resources for an emergency incident
What construction feature used in some factory-built homes is susceptible to early failure in a fire?
A) bow truss system
B) Glue-laminated elements
C) small-dimensioned lumbe
D) Light weight building material
D) Light weight building material
If a crew arrives on scene before a staging area has been implemented, the company officer of the crew should?
A) check in with the IC wait for an assignment
B) Transfer command with the IC and wait for a reassignment
C) Start assigning crew members to where they are most needed
D) Establish Divisions/Groups in order to reduce their span of control
A) check in with the IC wait for an assignment
Which of the following is an example of information that employees must keep confidential?
A) Public announcements made by the town
B) Items under the litigation or negotiation
C) general statistics that can be accessed freely
D) Daily work schedules of town employees.
B) Items under the litigation or negotiation
what is the responsibility of managers and supervisors regarding suspected impairment in the workplace?
A) To ignore the situation unless it escalates
B) To identify and handle the situation promptly
C) to discuss the issues with coworkers before taking action
D) to wait for the employee to self-report their impairment.
B) To identify and handle the situation promptly
Why is it critical for the Incident Safety officer (ISO) to be proactively appointed early in a structure fire incident response?
A) The raid rate of change of condition
B) it ensures that the ISO can take over command if the incident commander becomes overwhelmed
C) It is primarily a requirement of NFPA standards to ensure compliance
D) it provides the ISO with time to assess the incident and establish a safety plan without the pressure of ongoing operations.
A) The raid rate of change of condition
Company officers are to assign specific emergency-incident tasks to new members who practice with other crew members who serve as?
A) Mentors
B) Volunteers
C) Supervisors
D) Subordinates
A) Mentors
In which situation would an autocratic leadership style be utilized?
A) A dinner break when a crew is asking to pick a meal
B) An apparatus maintenance crew is delegated to specific maintenace task.
C) An emergency operation with the incident commander at the top of the chain of command
D) A nonemergency situation where a problem must be solved by soliciting ideas from crew members
D) A nonemergency situation where a problem must be solved by soliciting ideas from crew members
Company officers who enforce the use of accountabiltiy systems and SOP’s requiring rehab are practicing incident scene?
A) Hazard assessments
B) Command operations
C) Risk control measures
D) Risk factor monitoring
C) Risk control measures
One of the first skills company officers need when dealing with irate citizens is?
A) Policy revision
B) Document writing
C) Effective listening
D) Emotional reactivity
C) Effective listening
Incoming units assignet to an incident must contact the IC to ensure that they have complete communication with the?
A) Tactical unit
B) Command post
C) Dispatch operator
D) Divisions/Groups supervisor
B) Command post
Type I construction provides structural stability during a fire, but this structural intergrity can be weakened by the heat generated by combustible.
A) Masonry walls
B) Concrete slabs
C) interior finishings
D) Steel framing component
C) interior finishings
When should company officers address work safety issues with their personnel?
A) Once a year
B) Twice a month
C) During each shift
D) Every other week
C) During each shift
