Test Questions

Question 1

A(n) _____ absorbs moisture or promotes the retention of moisture.

Answer 1

humectant

Question 2

The main ingredient in most shampoos is _____ water.

Answer 2

deionized

Question 3

What are the two basic requirements for a healthy scalp?

Answer 3

cleanliness and stimulation

Question 4

If the water for your salon comes from a well, it is most likely _____ water.

Answer 4

hard

Question 5

The oil-attracting tail of a surfactant molecule is termed:

Answer 5

lipophilic

Question 6

When does scalp massage usually begin?

Answer 6

during the conditioning service

Question 7

The process in which water passes through a porous substance to remove suspended materials is called:

Answer 7

filtration

Question 8

What causes excessive scalp oiliness?

Answer 8

overactive sebaceous glands

Question 9

Which type of shampoo is designed to repair damaged and brittle hair?

Answer 9

strengthening

Question 10

What is the first step of the post-service procedure?

Answer 10

Determine whether the client is satisfied.

Question 11

Modern antidandruff shampoos, conditioners, and topical lotions contain _____ agents.

Answer 11

antifungal

Question 12

The shampoo service includes each of the following EXCEPT:

Answer 12

hot towel application

Question 13

Which of the following is NOT a common shampoo additive?

Answer 13

water

Question 14

Which water treatment process is often used in the manufacturing of cosmetics?

Answer 14

distillation

Question 15

A shampoo with a pH of _____ closely matches the ideal pH of hair.

Answer 15

6

Question 16

The key to determining which shampoo will leave the client’s hair shiny and manageable is:

Answer 16

the list of ingredients

Question 17

To detangle wet hair after the shampoo process, you should use a:

Answer 17

wide-toothed comb

Question 18

As a general rule:

Answer 18

oily hair needs to be shampooed more often than normal hair

Question 19

The main difference between massage for relaxation and massage done in conjunction with a treatment is the:

Answer 19

products you use

Question 20

Where should you begin shampooing a client’s hair?

Answer 20

hairline

Question 21

Each day, you should ensure that the disinfection container is filled with clean disinfectant solution at least _____ minutes before your first service.

Answer 21

20

Question 22

When performing a scalp massage, you should:

Answer 22

maintain contact with the head at all times

Question 23

The overlapping layers or scales of natural bristle brushes are used to:

Answer 23

clean and add luster to the hair

Question 24

Hair that has been lightened, colored, or permed is categorized as:

Answer 24

chemically treated

Question 25

The second ingredient most shampoos have in common is the primary surfactant or:

Answer 25

base detergent

Question 26

The hydrophilic end of a surfactant molecule is considered the:

Answer 26

water-attracting head

Question 27

Which of the following substances is classified as a universal solvent?

Answer 27

water

Question 28

You should NOT shampoo a client's hair if which of the following is present?

Answer 28

scalp abrasions

Question 29

Which of the following is the most widely purchased of all hair care products?

Answer 29

shampoo products

Question 30

A _____ is used to remove oil accumulation from the scalp.

Answer 30

scalp astringent lotion

Question 31

Which type of shampoo is used to help return hair to the correct pH after a chemical interaction?

Answer 31

neutralizing

Question 32

What is the purpose of a general scalp treatment?

Answer 32

to maintain the scalp and hair in a clean and healthy condition

Question 33

A _____ conditioner is a deep, penetrating conditioner that restores protein and moisture.

Answer 33

treatment

Question 34

A _____ shampoo is designed to make hair appear smooth and shiny and to improve its manageability.

Answer 34

conditioning

Question 35

You should use _____ water to rinse the shampoo out of clients' hair.

Answer 35

warm

Question 36

How often should the hair be shampooed?

Answer 36

as often as necessary to remove dirt, oils, and product buildup

Question 37

What should you do if a client requests a dry scalp treatment, and you notice that he or she has reddened scalp irritations?

Answer 37

refer the client to a physician

Question 38

What type of product is a special chemical agent applied to the hair to deposit protein or moisturizer?

Answer 38

conditioner

Question 39

Correct hair brushing does all of the following EXCEPT:

Answer 39

prepare the hair for a bleach lightening service

Question 40

Which of the following is NOT a common cause of dry scalp?

Answer 40

sebum

Question 41

The more alkaline the shampoo:

Answer 41

the stronger and harsher it is

Question 42

What is the first step of the pre-service procedure?

Answer 42

Put on a fresh pair of gloves.

Question 43

Which type of product is appropriate for a dry scalp treatment?

Answer 43

product containing emollients

Question 44

When performing a shampoo draping, you should:

Answer 44

position the cape on the outside of the shampoo chair

Question 45

When performing a shampoo, the most important rule regarding posture is to always:

Answer 45

keep your shoulders back