Test I Flashcards
The _______ key of the _______ becomes the _______ key of the many
Primary key; one; foreign key
What are the five management principles
Mobilize
Translate
Align
Motivate
Govern
In terms of management, what is vision
Where an organization is desired to be in the future (typically five years)
What are strategic objectives
Strategic objectives are the ways/processes that a company will use to achieve its vision
What are key performance indicators
KPIs are key measures that are used to quantify a company’s progress towards its vision
What are two key types of metrics
Lagging indicators
Leading indicators
What kind of indicators/results are based on past actions that are usually too late to adjust to
Lagging indicators
What kind of indicators/results are based on current results and can influence future actions
Leading indicators
If you measure _________, you measure _________
Everything; nothing
Evaluation strategies
Single loop learning: ________ good and ________ bad
Double loop learning: _________ good and _______ bad
Strategy good and execution bad; execution good strategy bad
What are the five main perspectives of the balanced scorecard
Mission
Fiduciary
Customer
Internal Perspectives
Learning and growth
Of the five main perspectives, which one is a leading indicator
Learning and growth
What is realized strategy
A blend of proactive initiatives and reactive responses in an organization’s typical strategy
What does deliberate strategy revolve around
Proactive elements
Planned initiatives
‘Happy path’
What does emergent strategy revolve around
Reactive elements
Responses to unanticipated developments
Developed on the fly
What is a business process
A collection of linked tasks that once completed will accomplish an organizational goal