Test Exam Questions Flashcards
What is information management?
Information management is the link between business and IT. It is highly important to companies that these two effectively support each other.
What’s the difference between internal and external information?
Internal information is about the performance of the company itself, whereas external is about information from a company’s environment.
Who should an information user contact if he has a problem/issue/question?
User support, or rather a help desk
Why is the efficient organisation of change environment important for initiating changes?
This will prevent misunderstandings, as well as increase the efficiency of dealing with authorisations, and implementing changes.
What is an important tool for financial management when it comes to making a decision regarding new investments in IT?
A business case which maps out the costs and revenues of a change.
What is the purpose of a process description for the provision of information?
Process description: a schematic representation of the business process, allowing for the process to be analysed.
What is the difference between data and information?
Data: are the naked figures, facts, the process itself. It has no meaning, but is often a collection of figures.
Data becomes information the moment the facts have taken on meaning, by organising and analysing the data, and placing it in context.
What is the purpose of preparing an information strategy?
The preparation of an information strategy is needed to map out the information provision a company will need in 3-5 years time, in order to realise it’s long-term strategy as a company
