Test A

Question 1

When it comes to the decision to offer retail goods as a revenue center, the decision will depend entirely on three key characteristics of the practice. Those characteristics are Image, Space and what else?

A. Budget
B. Vision
C. Brand
D. Market Segmentation

Answer 1

B. Vision

Question 2

The ideas of authoritarian and democratic leadership style have been explained in Theory X and Theory Y. Theory X assume that people prefer to be directed, are not interested in assuming responsibility and are motivated primarily by money, benefits and threat of punishment.

A. True
B. False

Answer 2

A. True

Question 3

Which tax do employers NOT withhold from employee paychecks?
A. Social Security Tac
B. Medicare Tax
C. Income Tax
D. Federal Unemployment Tax Act (FUTA)

Answer 3

D. Federal Unemployment Tax Act (FUTA)

Question 4

Which focus areas should be included in the written standards of care for the internal hospital image?
A. Waiting room, reception area, public restrooms, and hallways
B. Reception area, waiting room, exam rooms, and surgery
C. Merchandising, sterility, cleanliness and function
D. Merchandising public restrooms hallways and exam rooms.

Answer 4

C. Merchandising, sterility, cleanliness and function