Test Flashcards
Effective control by the incident commander equals __________.
Worker safety
_________ is a systematic process consisting of rapid, yet deliberate, consideration of all critical incident factors which lead to the development of a rational action plan.
Size up
The IC needs a simple system to deal with all the basic information. The _______ are a list of basic items that the incident commander must consider when evaluating tactical situations.
Critical Fireground factors
The inseparable partner of effective information management is simple, clear, balanced _________.
Communications
Establishing geographic and functional sectors is the typical method the incident commander uses to organize, manage, and maintain an effective ________ as the incident progresses and escalates.
Span of control
Radio messages sent to operating units must be task oriented, location-based, and indicate the operational __________.
Objective
A major command responsibility for the incident commander is to maintain accountability in a current and accurate manner. The incident commander musts know who is on scene, where they are, what their basic assignment is, who their boss is and _______.
If they are OK
Strategy first creates a very simple “think before you jump“ approach. Overall operational strategy is divided into two basic modes. They are:
Offensive and defensive
We must operate with an ongoing awareness that marginal is a situation and not another strategic mode. Quickly completing _______ is the only reason that our troops should be operating inside of a marginal situation.
Search and rescue
An _______ should be developed whenever command is established and it should be evaluated, reviewed and refined throughout the incident.
Incident action plan
Every incident can be broken down into three basic organization levels. They are:
Strategic
Tactical
Task
Effective sector control revolves around the sector officer’s ability to manage the _______ of all the resources assigned to him/her. Effective operations also include coordinating activities with those of other sectors.
Position and function
Information will come to the incident commander in the form of visual factors and ________from various sector officers.
Progress reports
The most compelling reason for the incident commander to make a change in the operation is that there is some problem with ________.
Safety
Delegating geographic and functional responsibility to sector officers reduces the incident commander’s _______ and increases and supports the ability to operate at the strategic level.
Span of control
Longer incidents generally require a larger command commitment to the standard organizational areas. These areas are represented by section level officers who manage the following four sections.
Logistics
Planning
Operations
Administration
Although each member of the department reports to one supervisor directly, every member is still responsible to the Fire Chief through the _______.
Chain of command
_________ means setting the limits or boundaries for expected performance and forcing them.
Discipline
There are two types of authority:
Centralized
Decentralized
__________ is the failure to exercise the same care that a reasonable, prudent and careful person would under the same or similar circumstances.
negligence
A company officer is the leader of a formal group by the authority vested in the position by the department; however, the company officers position in any formal group and ability to deal with the informal group are determined by the _________.
Group dynamics
According to psychologists John French and Bertram Raven, there are five types of power: reward power, coercive power, identification power, expert power and _________.
Legitimate power
The primary time management tool available to company officers is _______, and an important part of this tool is prioritizing.
Planning
In reality, handling citizen concerns/complaints is the essence of _______ in the public sector.
Patience
_________ is the general term for what is most commonly referred to as a “negotiations” or in some cases, “the meet and confer” process.
Collective bargaining
Company officers need to remember that _______ is not a secure medium, so confidential or privileged information should not be transmitted this way.
Electronic mail
The message is the thought that is transmitted. The method of transmission is called the _______.
Medium
Almost every department has an active informal system of communication. This informal system is most often called the _______.
Grapevine