Test Flashcards

1
Q

The PFD members shall follow written directives of both PFD and the city of Phoenix and _________.

A

Operating manuals

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2
Q

PFD members shall not _______, ________, ________.

A

Fight
Abuse their sickleave
Steal

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3
Q

PFD members shall use their training capabilities to protect the public _________.

A

At all times, both on and off duty

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4
Q

PFD member shall keep themselves informed to do their jobs effectively, be concerned and protective of each members welfare, operate safely and use good judgment, and:

A

Be careful of department equipment and property

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5
Q

PFD members shall not engage in _____, ______, ______.

A

Any activity that is detrimental to the department

A conflict of interest to the department or use their position with the department for personal gain or influence

Exchanging any sexual activity while on duty

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6
Q

PFD member shall always conduct themselves in a manner that creates ________.

A

Good order, inside the department

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7
Q

Supervisors will manage in an effective, consider manner; subordinates will follow:

A

Instructions in a positive, cooperative manner

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8
Q

Employees shall not engagement outside work of a nature that could bring discredit upon the department or the city, or that could _______.

A

Be deemed a conflict of interest

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9
Q

Employees shall not engage in outside work at any location or employment which _______.

A

May bring the city into disrepute

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10
Q

What must not interfere with an employees assigned duties or work hours?

A

Outside employment

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11
Q

It is the policy of the PFD that supervisors administer discipline in what way?

A

Corrective, progressive and lawful manner

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12
Q

The principal objective of disciplinary action is to improve _______.

A

Performance, efficiency and moral

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13
Q

When a serious job performance problem is identified, the supervisor must decide whether to solve it through:

A

Training

Employee assistance services

Non-disciplinary counseling or disciplinary action

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14
Q

Accusations or complaints of criminal or misconduct will be assign by the personnel chief to the:

A

Performance auditing section

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15
Q

With approval of the city manager, _______ has the discretion to suspend the employee (with pay) or reassign employee pending the outcome of the investigation.

A

Fire chief

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16
Q

If ________ grounds for suspicion exist, a member may be required by supervisors to submit to a blood or urine test to determine whether he/she is under the influence of alcohol, drugs, or controlled substances while on duty.

A

Reasonable

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17
Q

If a supervisor has reasonable grounds to believe that an employee is under the influence of drugs or alcohol when reporting for work or during the work shift, the supervisor has the obligation to verify the employees condition and relieve the employee of his/her duties. This is called?

A

Supervisory responsibility

18
Q

An employee who is believed to be under the influence of alcohol or drugs must not be allowed to operate or drive a vehicle, including a private vehicle, until ______.

A

Condition of the employee has been determined

19
Q

The employee should be informed that refusal to take a drug screening and/or blood alcohol test or sign a release of information form, may face _______.

A

Disciplinary action up to and including dismissal

20
Q

If a supervisor observes an employee who seems to be under the influence of alcohol or drugs, he should seek the opinion of _______.

A

At least one other supervisor

21
Q

Factors to be considered in making decisions on disciplinary action are: seriousness of the offense, past practice of the PFD in dealing with similar offenses and _______

A

Members past history with the department

22
Q

A supervisor may elect to document with a memo counseling. This memo o counseling may be placed in _______.

A

The employees district or personnel file

23
Q

If the member refuses to sign a formal written reprimand, the supervisor must obtain a ______.

A

Witness signature on the document

24
Q

Management and supervisory personnel will attempt to service and resolve complaints at the _______ level in the department.

A

Lowest appropriate

25
Q

If a complaint pertains to a serious misconduct, who will be notified immediately?

A

Performance auditing section

Personnel control officer

26
Q

The city’s claims adjuster will investigate claims over _______ and estimates will not be required

A

$200

27
Q

Proof of medical treatment shall be required for any leave extending over ______ shifts.

A

Two

28
Q

Emergency sickleave is provided to allow a FD member a reasonable amount of time off to cope with emergencies of a critical nature which affect a member’s ______.

A

Immediate family

29
Q

When a member needs to make arrangements for the home care of a family member or to cope with a minor or short-term emergency, a maximum of _______ sickleave will be allowed.

A

10 hours

30
Q

A department member who has been off on extended sick leave for ______ will be required to submit to a medical examination by the city physician or a physician designated.

A

30 days

31
Q

The _____ _____ shall be notified of all injuries requiring any level of treatment so that proper notification can be made.

A

Alarm room

32
Q

If the injury occurs during normal business hours you should notify the next level of supervisor and notify _____.

A

Battalion chief and safety section via CAD terminal

33
Q

Department members shall not work more than _____ consecutive 24 hour shifts?

A

3

34
Q

Pay and benefits must receive the overtime report within how many calendar days of the date the overtime was performed?

A

10

35
Q

Members on industrial leave for _______ months or more, shall be placed in a light-duty position for rehab and/or evaluation prior to full duty.

A

3 months

36
Q

In situations involving violations of department rules, and employee may be required by the supervisor to seek assistance through the EPA. This is a ________ and should be documented.

A

Supervisory referral

37
Q

What may or may not become a permanent part of the members personnel/district file depending on the seriousness of the offense and the members previous record?

A

Negative documentation

38
Q

Labor and management must continuously work on the issue of trust, trust in the “______” and foster trust among the “_______” individually

A

Process

Participants

39
Q

Riders must be at least _____ years old; family members may participate as observers if they are at least _____ years old.

A

18

14

40
Q

All vehicle accidents involving fire department vehicles must be reported to _______ immediately after the accident.

A

Dispatch center (Alarm Room)

41
Q

If a serious accident occurs, members must not be permitted to talk to anyone about the accident except ______.

A

Police and fire officials