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BUS-101 Decks > Test 3 Prep > Flashcards

Test 3 Prep Flashcards

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1
Q

What are the steps in forming a union?

A
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2
Q

Required employees to agree , as a condition of employment, not to join a union

A

Yellow-dog contract

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3
Q

Union officials who work permanently in an organization and represent employee interests on a daily basis

A

Shop Steward

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4
Q

The process whereby union and management representatives negotiate a context for workers

A

Collective Bargaining

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5
Q

What are the 4 types of Union Shops?

A
  • Closed Shop
  • Union Shop
  • Agency Shop
  • Open Shop
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6
Q

Mediation vs Arbitration

A

Mediation is the use of a third party (mediator) to make suggestions. Arbitration is the agreement to bring in a third party to make a decision.

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7
Q

What are the 4 P’s of the Marketing Mix?

A
  • Product
  • Price
  • Place
  • Promotion
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8
Q

What are the 4 eras of marketing? What is the new era emerging?

A
  • Production
  • Selling
  • Marketing Concept
  • Customer Relationship
  • Mobile / On Demand Marketing
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9
Q

What are the 4 steps of the marketing research process?

A
  • Defining the question
  • Collecting research data
  • Analyzing research data
  • Choosing the best solution and implementing it
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10
Q

What factors affect the marketing environment ?

A
  • Sociocultural
  • Technological
  • Competitive
  • Global
  • Economic
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11
Q

What factors affect the marketing environment ?

A
  • Sociocultural
  • Technological
  • Competitive
  • Global
  • Economic
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12
Q

Consumer Market vs. Business-2-Business Market

A

CM is for personal consumption.
B2BM is to produces other goods and services for others.

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13
Q

Good quality at a fair price

A

Value

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14
Q

Product Line vs. Product Mix

A

PL is a group of products physically similar or intended for a similar market. PM is the combination of all PL offered by a manufacturer.

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15
Q

Consists of everything consumers evaluate when deciding whether to buy something.

A

Total Product Offering

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16
Q

What are 4 types of consumer goods?

A
  • Convenience Goods and Services
  • Shopping Goods and Services
  • Specialty Goods and Services
  • Unsought Goods and Services
17
Q

What are the 6 steps in developing a product ?

A

1) Idea Generation
2) Product Screening
3) Product Analysis
4) Development
5) Testing
6) Commercialization

18
Q

What are the 4 sections of a product life cycle ?

A

1) Introduction
2) Growth
3) Maturity
4) Decline

19
Q

The percentage of overall union membership in the public sector (government employees)

A

34 percent

20
Q

The percentage of overall union membership in the private sector (construction and manufacturing)

A

6.2 percent

21
Q

An organization of skilled specialists in a particular craft or trade.

A

Craft Union

22
Q

First truly national labor organization
Founded by Uriah Smith Stephens (1869)

A

Knights of Labor

23
Q

Group of organized craft unions
Prominence of Labor Movement in 1890
Founded by Samuel Gompers(1869)

A

American Federation of Labor (AFL)

24
Q

Formed in 1935 by John L. Lewis , the president of the United Mine Workers, with an objective to organize crafts people and unskilled workers under one banner

A

Congress of Industrial Organizations (CIO)

25
Q

Prohibited courts from issuing injunctions against nonviolent union activities , outlawed contracts forbidding union activity & yellow dog contracts,

A

Norris-Laguardia Act (1932)

26
Q

Gave employees the right to form or join labor organizations, the right to collectively bargain with employers through elected union reps, the right to engage in labor activities (strikes, picketing , boycotts). Also prohibited certain unfair labor practices and established the National Labor Relations Board.

A

National Labor Relations Act (1935)
Wagner Act

27
Q

Set a minimum wage and maximum basic hours for workers in interstate commerce industries.

A

Fair Labor Standards Act (1938)

28
Q

Amended the Wagner Act; permitted states to pass laws prohibiting compulsory union membership, methods to deal with strikes, and ban featherbedding, secondary boycotts, and closed shop agreements.

A

Labor-Management Relations Act (1947)
Taft-Hartley Act

29
Q

Amended the Taft-Hartley and Wagner Act, guaranteed individual rights of union members in dealing with their union, nominate candidates for union office, etc. , and required annual financial reports to be filed with the U.S. Department of Labor.

A

Labor Management Reporting and Disclosure Act (1959)
Landrum-Griffin Act

BUS-101 Decks (5 decks)

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