Test Flashcards

0
Q

Empathy

A

The ability to understand and share the feelings of another

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1
Q

Types of assistance

A
Emergency assistance 
Sustaining assistance 
Weekly personal development program 
Supportive social services
Emergency community response team
Informal institutional visitation
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2
Q

4 key values of Sam

A

We address the spiritual economic and emotional and physical needs and potential strengths of every person that we serve.
We embrace Christian evangelism and discipleship as central to our purposes and goals.
We affirm that the involvement of families and individuals in corps and other churches constitute a resource for faith love and healing
We affirm the biblical value of providing direct service to the people in need even when the gospel is not being verbally shared.

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3
Q

Hallmarks of service

A

Treatment of all people as gods children
Starting with the need expressed by the applicant
Demonstration of warm personal interest in each person
Listening without being judgemental or condemning
Regarding all personal information as confidential
Recognition of its own limitations to assist and seeking needed help from others
Establishing meaningful relationship with the applicant
Recognition of the worth and dignity of each individual

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4
Q

3 types of advocacy

A

Advocacy instruction
Client advocacy
Systematic advocacy

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5
Q

Bridging the gap

A

Youth program for juvenile offenders

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6
Q

Calves

A

Donors

Boys and girls club

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7
Q

3 stages of a group

A

Beginning
Middle
End

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8
Q

Nigel Pugh

A

Traits of good and bad managers

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9
Q

Networking

A

Meeting others and exchanging info contacts and experiences for professional purposes

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10
Q

Communication

A

Sharing of information that does not require any joint activity

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11
Q

Coordination

A

Involves joint activity but it allows indiv organizations to maintain their own sets of goals expectations and responsibilities

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12
Q

Collaboration

A

Is an arrangement between 2 or more agency’s with mutually established goals and are working together to meet them

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13
Q

Partnerships

A

Contractual agreement between 2 or more parties. Each party has stated responsibilities and rights

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14
Q

Advocacy instruction

A

Classes
Life crisis class
Parenting

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15
Q

Client advocacy

A

The one on one counseling

16
Q

Systematic

A

Trying to change the system

Sexual trafficking laws