Test Flashcards
Empathy
The ability to understand and share the feelings of another
Types of assistance
Emergency assistance Sustaining assistance Weekly personal development program Supportive social services Emergency community response team Informal institutional visitation
4 key values of Sam
We address the spiritual economic and emotional and physical needs and potential strengths of every person that we serve.
We embrace Christian evangelism and discipleship as central to our purposes and goals.
We affirm that the involvement of families and individuals in corps and other churches constitute a resource for faith love and healing
We affirm the biblical value of providing direct service to the people in need even when the gospel is not being verbally shared.
Hallmarks of service
Treatment of all people as gods children
Starting with the need expressed by the applicant
Demonstration of warm personal interest in each person
Listening without being judgemental or condemning
Regarding all personal information as confidential
Recognition of its own limitations to assist and seeking needed help from others
Establishing meaningful relationship with the applicant
Recognition of the worth and dignity of each individual
3 types of advocacy
Advocacy instruction
Client advocacy
Systematic advocacy
Bridging the gap
Youth program for juvenile offenders
Calves
Donors
Boys and girls club
3 stages of a group
Beginning
Middle
End
Nigel Pugh
Traits of good and bad managers
Networking
Meeting others and exchanging info contacts and experiences for professional purposes
Communication
Sharing of information that does not require any joint activity
Coordination
Involves joint activity but it allows indiv organizations to maintain their own sets of goals expectations and responsibilities
Collaboration
Is an arrangement between 2 or more agency’s with mutually established goals and are working together to meet them
Partnerships
Contractual agreement between 2 or more parties. Each party has stated responsibilities and rights
Advocacy instruction
Classes
Life crisis class
Parenting