Test #2 Flashcards
Fill in the Blanks


What is the Confrontation Impact scale?
DePAG’D
- Denial
- Partial Examination
- Acceptance & Recognition
- Generation of a new solution
- Development of new, larger, and more inclusive constructs, patterns, behaviour - transcendence
What are the 6 CSEP noted theories on why people change?
- Choice Theory / Internal Control Psychology
- Social Cognitive Theory
- Self-Determination Theory
- Theory of reasoned action/planned behavior
- Trans-theoretical Behavior Change model (stages of change)
- Health Action Process Approach
According to Bandura, an important source of motivation comes from the links between what two things?
goal setting and self-efficacy
Definition: Building Rapport
putting our client at ease and developing a comfortable (harmonious, empathetic, & professional) working relationship
What are the 5 basic needs?
- Survival
- Freedom
- Fun
- Power
- Connection
What is this? Label.


PACE
What does this relate to?
Motivational Interviewing
- The Spirit of MI*
1. Partnership
2. Acceptance
3. Compassion
4. Evocation
What is DARN CATS and what does it relate to?
CHANGE TALK
- Desire
- Ability
- Reasons
- Need
- Commitment
- Activation
- Taking Steps
What is involved in “Outlining the Process” and what component of counselling techniques does this relate to?
ASK of the 5 A’s
- Present the BIG PICTURE - road map
- outline the steps of the counselling process
- be aware of your client’s learning style. (details or just outcomes?)
- describe options and choices (show them examples of assessment options, etc)
What 3 things does Self Determination Theory link together?
personality, human motivation & optimal functioning
What are the 6 Core Values?
CHAACE
- Do No Harm
- Respect Autonomy
- Pursue Excellence
- Treat Others with Compassion & Accord Dignity
- Be Accountable
- Be Courageous
What are some extrinsic motivators?
- Badges
- Competition
- Fear of failure
- Fear of punishment
- Gold stars
- Money
- Points
- Rewards
What is another way to say WANTS?
Quality World
Processes of change: Pre-contemplation
- Consciousness Raising
- Dramatic Relief
- Environmental Re-Evaluation
OARS
- Open-ended questions
- Affirmations
- Reflective Listening
- Summarize
Definition: Right Reflexing
to “fix it”. giving the client your plan.
pushing the client to make a decision
Processes of Change: Action
- Self-liberation
- Counter Conditioning
- Helping Relationships
- Reinforcement Management
- Stimulus Control
On the HAPA, what is the gap between intention and behaviour called?
Intention/Behaviour gap
What are the 4 components of Self-Efficacy?
- Mastery
- Vicarious Experience - observing a peer succeed
- Social Persuasion - credible source says “you can do it”
- Emotional State - positive mood can boost self efficacy
What is the Neocortex in control of?
Higher thinking
Definition: Overall Wellness Goal
an overarching statement about the WHY, HOW & WHAT of a goal
What are the 2 fundamental aspects of motivation?
- Energy
- Direction
What are these labels?


What are the 3 components of The Theory of Reasoned Behaviour?
- Attitudes & beliefs about a specific action and the value attached to the outcome
- Subjective Norms: The person’s belief about likely social reactions (approvals or disapproval) from certain individuals or groups regarding the behaviour, and the person’s motivation to comply or not with what others think
- Perceived Control: How much control they have over the behaviour (and how often they can exert this control)
What are the 4 shared ideas of Choice Theory, Social Cognitive Theory & Self Determination Theory?
- behavior change is a process, NOT an event
- effective change must come from within an individual (be internally motivated)
- Interventions must be tailored to the individual and their unique set of circumstances
- adaptive planning is critical to change
“when errors have been made, consider possible consequences, accept responsibility for actions & inactions, and avoid shifting blame or making excuses”
CORE VALUES
Be Accountable
What are the 4 processes of motivational interviewing?
FEEP
- Engaging - building/establishing rapport, reducing resistance and defensiveness, resolving ambivalence about your role
- Focusing - finding a clear direction and goal, polishing the gold, OWG, develop discrepency, explore barriers
- Evoking - helping client come up with their own goals and strategies, eliciting and reinforcing change talk, develop internal motivation, support autonomy
- Planning - developing plan together, FITT, SMART
PHIPA
Personal Health Information Protection Act
Processes of Change: Contemplation
- Consciousness Raising
- Dramatic Relief
- Environmental Re-Evaluation
- Self Re-Evaluation
Who developed Choice Theory?
Dr. W. Glasser
What are the NON-VERBAL SKILLS? What component of counselling techniques are these a part of?
Establishing Rapport in the ASK Phase of Section B of the counselling process
S - it at an angle
U - ncross arms and legs
R - elax
E - ye Contact
T - ouch
Y - our Intuition
Definition: Ambivalence
simultaneous & contradictory attitudes or feelings toward an object, person, or action
What are the 3 components of the ASK Phase of Section B of the coaching process?
- Establish Rapport
- Outline the Coaching Process
- Gather Information
What is this? What theory is it related to?

The Motivation Continuum
Self Determination Theory
What are the 3 universal, innate & psychological needs in relation to the Self Determination Theory?
- Competence
- Autonomy
- Relatedness
Processes of Change: Preparation
- Self Re-Evaluation
- Self-liberation
True or False: Motivation is an unchangeable state.
False.
“individuals decide how to live their lives so long as their actions do not interfere with the rights and welfare of others”
CORE VALUES
Respect Autonomy
What determines an individual’s behavior?
Intention
What are the 4 pillars of the Process of Goal Realization? What theory does this relate to?
SOCIAL COGNITIVE THEORY
- Self-Evaluation - comparing their performance to their desired performance
- Self-Observation - observing themselves as they work towards their goal
- Self-Reaction - modifies their behavior based on their evaluation of their progress
- Self-Efficacy - belief in their capacity to execute behaviors necessary for their goals
“view all people as worthy of respect. extend kindness and consideration towards those with whom we work while, at the same time, maintaining appropriate professional roles”
CORE VALUES
Treat Others with Compassion & Accord Dignity
What are the 3 basic needs of Self Determination Theory?
- Autonomy (own ability to problem solve)
- Mastery (competence)
- Relatedness (social interaction)
Definition: Motivational Interviewing
a way of working with clients to assist them in accessing their motivation to change behaviours that contradict their essential values and interfere with the achievement of their life goals
What are some intrinsic motivators?
ABC LLMM
- Autonomy
- Belonging
- Curiosity
- Love
- Learning
- Mastery
- Meaning
Definition: Core Values
the guiding principles that dictate behavior and action
What is the Self Regulation Loop? What theory does this apply to?
SOCIAL COGNITIVE THEORY
- Forethought Phase (FT) - Planning and goal setting (BEFORE ACTION)
- Performance Phase (PP) - Self-observation (DOING THE ACTION)
- Self Reflection Phase (SRP) - self evaluation & reaction to the self-evaluation. How well did you do? How do you feel about that? (AFTER ACTION) What’s the plan now?
What are the 2 phases of MI?
- Building motivation for change
- Strengthening commitment to change
What is this? Label everything.


What is the Limbic brain in control of?
Emotions
Processes of Change: Maintenance
- Helping Relationships
- Stimulus Control
- Self-liberation
What two things are at the front of the car? The back?
Front: Thinking, Acting
Back: Physiology, Feeling
What principles are the CORE VALUES founded on?
IC Dead Aardvarks
- Integrity
- Competence
- Devotion to Service
- Achievement of Human Welfare
Common Barriers to Action
TIEE CIFF SSAME
- Lack of time
- Lack of Interest
- Lack of Confidence
- Energy
- Failed Attempts
- Lack of Support System
- Affordability
- Fear of being injured
- Lack of motivation
- Lack of self management
- Lack of Encouragement
- Lack of built infrastructure
- Do not enjoy exercise
What is “client centered” coaching focused on?
the experience and feelings of the client. Importance is on the present AND THEN on concerns and goals
Who created the Self Determination Theory? What was their profession?
Edward L. Deci & Richard M. Ryan
Psychologists
WDEP
- Wants
- Doing
- Evaluation
- Plan
List 7 Connecting & Disconnecting Habits. What component of counselling techniques are these linked to?
SLANTER
CCBB NTP
BUILDING RAPPORT
Connecting
- Supporting
- Encouraging
- Listening
- Accepting
- Trusting
- Respecting
- Negotiating Differences
Disconnecting
- Critisising
- Blaming
- Complaining
- Nagging
- Threatening
- Punishing
- Bribing or Rewarding Control
“maintaining competence, doing our best, and taking pride in our work form the foundation of quality”
CORE VALUES
Pursue Excellence
What theory are the 5 basic needs linked to?
Choice Theory / Internal Control Psychology
“in the matter of observing ethical actions by fellow professionals”
Be Courageous
What is Reciprocal Determinism? What theory does it relate to?
Involves the three interactive influences of cognitive factors, environmental factors & behavioral factors
SOCIAL COGNITIVE THEORY
What does the Social Cognitive Theory hypothesize?
that learning occurs in a social context with a dynamic and reciprocal interaction of the person, environment and behavior
Definition: Self Efficacy
a person’s belief in their ability to succeed in a certain circumstance
Definition: Motivation
the process that initiates, guides & maintains behavior. It involves biological, social, emotional & cognitive forces that activate behavior
What is the TTBCM? What are the 5 stages?
Trans-theoretical Behaviour Change Model
- Pre-Contemplation
- Contemplation
- Preparation
- Action
- Maintenance
Who created the Social Cognitive Theory?
Albert Bandura
RULE
What does this relate to?
MOTIVATIONAL INTERVIEWING
- Resist Right Reflexing
- Understand Client Motivations
- Listen with Empathy
- Empower the Client
RAP
What does it relate to?
MOTIVATIONAL INTERVIEWING
Why we do it!
R - esistance (actively not engaging in behavior) (freedom of choice or power of decision)
A - mbivalence (contemplation/”fence sitting” - competing wants)
P - rocrastination (put off change because change is hard)
What is the Self Determination Theory?
the ability or process of making one’s own choices and controlling one’s own life
What are the 5 A’s of Section B of the coaching process?
- Ask
- Assess
- Advise
- Agree
- Assist or Arrange
What is another term for Choice Theory?
Internal Control Psychology
What is an outcome of the intersection between people’s traits and the situation?
Behaviour
How does the likelihood of a behaviour change happen?
As a result of the PRESENCE & INTENSITY of 10 factors.
“strive to benefit & ensure that the potential for damage is eliminated or at least minimized to the greatest extent possible”
CORE VALUES
Do No Harm
What theory involves Autonomy Support from the coach?`
Self Determination Theory
What are the 4 priniciples of Choice Theory?
- An explanation of human behavior
- Almost all behavior is chosen
- All behavior is internally motivated
- All behavior is purposeful - drive to meet 5 basic needs
What is the difference between NEEDS and WANTS?
Needs are general motivators
Wants are specific motivators
What is DEARS? What does it relate to?
MOTIVATIONAL INTERVIEWING
- Develop Discrepency
- Express Empathy
- Avoid Argumentation
- Roll with Resistance
- Support Self Efficacy
What is this? Label.

