Test 2 Flashcards

1
Q

A paper trail of directives, inquiries, recommendations, and daily reports for future reference.

A

Memo reports

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2
Q

They require no extended planning.
They are quickly prepared containing little or no background information.
They have no front or end matter
They often take the form of a memorandum.

A

Memo reports

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3
Q

Types of memo reports

A

Progress Reports
Periodic Activity Reports
Meeting Minutes

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4
Q

Are used to monitor activities, problems, and progress on various projects

A

Progress Reports

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5
Q

Functions as a record showing what an employee or department, not closely monitored, has been doing over a certain time period.

A

Periodic Activity Report

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6
Q

It is often organized in the following manner:
Status of projects or perhaps areas of responsibility
Problems
Plans for next reporting period
Current staffing level (if appropriate)

A

Periodic Activity Report

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7
Q

The record of the proceeding of a meeting

A

Minutes of meetings

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8
Q

They arrive at conclusions based on factual information.

They interpret the meaning of facts and suggest recommendations.

A

Analytical Reports in Memo Form

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9
Q

Types of Analytical Reports in Memo Form

A
Feasibility reports
Recommendation Reports
Justification Reports
Incident Reports
Lab Reports
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10
Q

They are used when decision makers need to assess whether an idea or plan is realistic and practical.

A

Feasibility reports

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11
Q

Interpret data, draw conclusions, and recommend courses of action usually in response to a specific problem or need

A

Recommendation reports

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12
Q

Originate with writers, who have recognized a problem and developed a solution.

A

Justification reports

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13
Q

Organization of justification report

A

State the problem and your recommendation for solving it.
Highlight the benefits of your plan before you state the costs.
If needed, explain how your plan can be implemented.
Conclude by encouraging the reader to act.

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14
Q

Reports that describe an irregular occurrence such as an accident
Include a summary of what happened
A discussion of why it happened
A description of how the situation was handled
A discussion of how the problem will be avoided in the future

A

Incident report

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15
Q

Reports written to describe experiments, tests, or inspections
Provide a summary of the experiment (methods)
Objectively present the results
Make a reasonable case for what the results seem to be showing or establishing

A

Laboratory reports

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16
Q

Are sent to people within your organization.

A

Memorandums

17
Q

Are sent to people outside your organization

A

Letters

18
Q

Reports based on information obtained through carefully planned, systematic observations or measurements

A

Empirical research report

19
Q

Structure of empirical reports

A
Introduction
 Methods
Results
Conclusions
Recommendations
20
Q

An evaluation of the practicality and desirability of pursuing some course of action

A

Feasibility reports

21
Q

Structure of feasibility reports

A
Introduction
Criteria
Method
Overview of Alternatives
Evaluation
Recommendations
22
Q

Types of primary research

A

Questionnaires, observations, experiments

23
Q

Types of secondary research

A

Articles, books, interviews, library card catalog

24
Q

Direct quotations
Paraphrased statements
Visual illustrations

A

Things to document

25
Q

Placed unobtrusively in text, provide enough information so reader can identify the full citation

A

Parenthetical notes

26
Q

Parenthetical notes include

A

Author’s last name
Year of publication
p.plus if citing or phrasing a single page
pp.plus page # if citing more than 1 page