test 2 Flashcards

1
Q

what is market segmentation?

A

The process of subdividing a market into identifiable segments or subgroups having similar needs, wants or characteristics and providing them with goods or services that meet their needs and wants

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2
Q

income elasticity of demand equation

A

PED= percentage change in quantity demand/
percentage change in price

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3
Q

what is income elasticity of demand ?

A

measures the responsiveness of demand to a change in a variable (income)

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4
Q

what is price elastic?

A

price elastic when a price change (e.g. a fall in the price due to a special offer) leads to a more than proportional change in demand (1+)

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5
Q

what is price inelastic?

A

price inelastic when a price change leads to a less than proportional change in demand (0-1)

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6
Q

what is break-even?

A

the point where a business is not making a profit or a loss

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7
Q

what is the formula for break-even?

A

total revenue=total costs (TR=TC) or
fixed costs/contribution per unit

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8
Q

how do you calculate contribution per unit (CPU)?

A

selling price per unit- variable costs per unit

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9
Q

what is an oligopoly?

A

a few businesses dominate the market due to their size, capital available, brand loyalty and their respective market shares but only a few dominate the market.
* Each business tends to have differentiated products with a strong brand identity.
* Brand loyalty is encouraged by the use of heavy advertising and promotion.
* Prices can be stable for long periods, although short price wars do occur.
* Some barriers to entry do exist: for example, high start-up costs in relation to manufacturing

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10
Q

what is market research?

A

the process of collecting information and data about a businesses customers, the marketplace and the activities of competitors within that marketplace

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11
Q

what is the intention of market research?

A

gather evidence that can enable the marketing and production decisions to be made in a more scientific way than otherwise be possible

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12
Q

what is market oriented marketing?

A

the business identifies the needs and desires of consumers and then creates products to satisfy them - “give the people what they want”

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13
Q

what is product orientated marketing?

A

the business develops products based on what its good at doing, rather than what the customer wants - “give the people what we have”

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14
Q

what is asset-led marketing?

A

uses product strengths such as the name and brand image to market both new and existing products - “give the people what we want, because we can” (apple)

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15
Q

what is a business plan?

A

a statement that outlines the way in which a business will attempt to achieve its objectives - giving a clear idea of its operation and direction

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16
Q

what is included in a business plan?

A

the overview or executive summary
the marketing plan
the operations plan
the human resources plan
the financial plan