TEST Flashcards

1
Q

drop shipper

A

will buy mdse but does not inventory it

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2
Q

manufacturer’s agent

A

works only as a sales rep and works on contract for a single or multi mfrs

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3
Q

commission merchant

A

does not buy the mdse it sells

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4
Q

full service wholesaler

A

firm that buys mdse from a mfr, inventories it, fills orders and delivers mdse to retailer

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5
Q

selling agent

A

like commission merchant, does not buy mdse it sells

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6
Q

illiteracy

A

demographic factor

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7
Q

political

A

factors include local content rules for products and tariffs

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8
Q

Sociocultural

A

factors include religion or multiplicity of languages &/or dialects

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9
Q

Technological

A

factors might include lack of infrastructure to move goods

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10
Q

economic factors

A

lack of viable economic market

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11
Q

objective characteristics of consumers

A

segment includes: age, stage in life cycle, sex, class

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12
Q

brand loyatly

A

situation specific characteristic of consumers

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13
Q

mktg concept philosophy

A

emphasizes the role of the buyer in product development and uses mkt research extensively to anticipate what the buyer wants. Looks at both short and long term goals. Focuses on the benefits of the product

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14
Q

convenience goods

A

candy & mags bought at checkout along w/staples like milk & bread….bought from habit or on impulse & are inexpensive

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15
Q

concentrated strategy

A

also call niche, it focuses on one segment

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16
Q

micromarketing

A

variant of concentrated mktg which focuses on a local or submarket of a segment

17
Q

differentiated strategy

A

uses many types of mktg mixes for a variety of products sold to a variety of mkt segments

18
Q

SMSA

A

Standard Metropolitan Statistical Area = analyzes geographic demographics

19
Q

logistics dept

A

responsible for transportation & storage of raw materials, supplies and finished goods

20
Q

positional influence

A

someone who has a close relationship w/a buyer has influence

21
Q

reverse logistics

A

the process of recycling and reuse of materials by a mfr

22
Q

direct channel

A

where the mfr/supplies sells to customer w/o intermediary

23
Q

promotional allowance

A

an offer the mfr extends to retailer which the wholesale price is discounted so that the product can be promoted by retailer