Test Flashcards

1
Q

What are the differences between start-ups and normal new businesses?

A
  • Institution designed to create new products or services under conditions of extreme uncertainty
  • Any business which replicates a business model is not a startup becuase its success depend on the execution of an existing business model. The level of risk and uncertainty is already known. Such a person is a buiness person, but not an entrepreneur.
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2
Q
  1. Blue Ocean Strategies have 4 actions, Eliminate, Reduce, Raise, Create. Describe each of these in terms of the approach Yellow Tail wines entered the American wine market.
A
  • Blue Ocean strategy contrasts with Red Ocean Strategy
  • Features of Red Ocean strategy:
  1. Compete in existing markets
  2. Beat the competition
  3. Exploit existing demand
  4. Make value-cost trade-offs
  5. Choose ‘low-cost’ or differentiation
  • Features of Blue Ocean:
  1. Create new market space
  2. Make the competition irrelevant
  3. Create and capture new demand
  4. Break value-cost trade-off
  5. Choose both
  • ELIMINATE - Which of the industry factors taken for granted in the industry should be eliminated
  • REDUCE - What factors should be reduced well below the industry standard
  • RAISE - Which factors should be raised well above the industry’s standard
  • CREATE - Which factors should be created that the industry has never offered
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3
Q

Startup Definition

A

A startup company or startup is a comapany, a partnership, or temporary organization designed to search for a scalable, repeatable business model.

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4
Q

What kinds of businesses attract Angel Investors?

A

Attracted to new companies with:

  • high risk/reward profile
  • scalability
  • low startup costs
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5
Q

Sources of funding for Startups?

A
  • Venture Capital Firms
  • Angel Investors
  • Founders themselves
  • Flexible loans
  • Crowd Funding
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6
Q

Case Study 1 - Blue Ocean Strategy

A

Name: South-West Airlines

  • Eliminated:
  1. Meals
  2. Lounges
  3. Seating class choices
  4. Hub connectivity
  • Raised:
  1. Friendly service
  2. Speed
  • Reduced:
    1. Price versus average airlines
  • Create:
    1. Frequent point-to-point departures
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7
Q

What is a value proposition?

A

Value propositions are services/products that are of value to the customers of a company. They are a promise of value to be delivered. The value propisition is the primary reason that a customer should buy your product.

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8
Q

Case Study 2 - Blue Ocean Strategy

A

Name: Yellow Tail Wines

  • Eliminated:
    1. Oenological terminology and distinctions, such as aging qualities. Simplified.
  • Reduced:
    1. Wine complexity, wine range, vineyard prestige
  • Raised:
  1. Price vs. Budget wines.
  2. Simplicity of retail store environment.
  3. Enthusiasm of sales people.
  • Created:
  1. Easy drinking
  2. Ease of selection
  3. Sense of fun and adventure

In 2001, Yellow Tail hoped to sell 25,000 cases in their first year. Today, they are 11% of the US’s total wine imports. They sell 25 million cases each year. They created a brand new market and achieved success.

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9
Q

What is a Angel Investor?

A
  • More likely to provide funding for early startups
  • Size of investment rarely exceeds $1 million
  • Can be ‘hands on’ or ‘hands off’ in how they work with the entrepreneur
  • Can bring much needed contacts into the fold
  • Individuals (VCs - money from college endowments or large pension funds on behalf of a number of individuals)
  • VC will require a seat on the board in order to have some say on the company’s future
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10
Q

How are value propisitions different in both consumer and business markets?

A

In business markets a value proposition should promise a saving in time and/or money.

However, in consumer markets this is only one aspect of a vlaue propisition and other factors may also be critical (i.e. aesthetics, fashion, cars, psychological).

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11
Q

4 Key differences between Angel and VC Investors

A
  1. Amount of money being invested
  2. Professionalism of investor
  3. Whose money is being invested
  4. Whether the investor takes a seat on the company’s board
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12
Q
A
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13
Q

Emergence of Angel Investment

A
  • Ben Horowitz
  • Emerged as a response to changing market conditions, when technology startups first appeared
  • High tech or s/w companies often need little money to get started, do not want to be suffocated by VCs and have the potential to make high revenue
  • Not until the company’s growth is guaranteed that a VC becomes more attractive
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14
Q
A
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15
Q

What is a business model?

A
  • The process that transforms the technical merit of the technology/service into the context of a value proposition for a customer.
  • The rational of how an organization creates, delivers and captures value.
  • The essence of a business model is that it defines the means by which the business enterprise delivers value to the customer, entices customers to pay for value,and converts these payments to profit.
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16
Q

Explain major components of the LSM

A
  • Build-Measure-Learn loops
  • Goal to create an MVP asap and quickly get it throught the BML loop
  • Proposed strength of model is to get valuable feedback early, so that they can feed this into the product development - ensures that a company will not invest heavily into a product that is not valued by its imagined customers
  • MVP - build phase, the customer feedback is measured and lessons are learned
  • Possible weakness of model: company can choose to pivot after the first iteration of the cycle - prevent genuine disruptive innovation (contradicts Christensen)
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17
Q

Explain ordinary share

A
  • Voting rights
  • When the company does well, you do well
  • When the company flops, you flop
  • Profits are uncertain and variable
  • Little security - when dividends are paid out or when a company’s assets are liquidated, preferences shareholders are paid first
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18
Q

Preference Shares

A
  • No voting rights
  • Guaranteed a fixed rate dividend regardless of the company’s performance
  • Profits are thus more secure and stable
  • More security: Preference shareholders are always paid first and the company’s assets can be sold to pay the balance
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19
Q

Give an example of where a technology with a failed business model became sucessful when the business model was changed.

A

Xerox

Conventional: Charge customers for the cost of equipment and make a profit on the supplies and paper.

Xerox Model:

  1. Customers lease the 914 copier for $95 p/month.
  2. free for first 2,000 copies
  3. 4 cents for each copy therefter
  4. Lease can be cancelled with 15 days notice

Value propisition = low cost ($95) and low risk (15 days notice)

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20
Q

Convertible Preference Shares

A
  • Allow the shareholder to convert their fixed-return shares into a specified number of ordinary shares at some specified date in the future
  • Balance of risk vs. security
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21
Q

Authorized Share Capital

A

Authorized share captial can be best described as the maximum amount of share capital that the company is authorized to sell based on its Memorandom of Articles of Association

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22
Q

List the minimum prerequisites e.g. number of directors, and documents required by Irish law to incorporate a comapny

A
  1. 2 directors min.
  2. Physical mailable address
  3. Memo of articles of incorporation - what company does, rules & regs
  4. Outline of authorized share capital
  5. Company name
  6. Board of directors
  7. Company Secretary
  8. Shareholders
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23
Q

In relation to Angel investors, and their perspective when it comes to value propisitions, is it fair to say kevin is the King?

A
24
Q

What was the Japanese Business model in relation to printers?

A
  • They made copiers and cartridges.
  • Outsourced distribution and support services
  • Made little moeny on the printers, but made better margins on the cartridges.
25
Q

What was IBM’ business model

A

Value proposition: Personal, affordble PC form IBM with third party s/w and h/w

26
Q

A technology can contribute to the value chain of different products. Discuss

A
  • A value chain is the whole series of activities that create and build value at every step.
  • Porter defines the value chain as made of primary activities and support activites
  • Primary activities: Inbound > Operations > Outbound > Marketing & Sales > Services
  1. Gathering materials for processing later and adding value to them (inbound logistics)
  2. Processing the materials (operations)
  3. Distribution (outbound)
  4. Sell it, brand it (marketing & sales)
  5. Maintain functionality (Service)
27
Q

Duties of Board of Directors

A

Ensure that the company operates legally and determines the policy and strategy for the execution of the company’s business

28
Q

Duties of Company Secretary

A

Responsible for issuing all legal notices and documents from the company. Must also respond to all legal notices and maintain a register of all existing shareholders

29
Q

Fours P’s of Marketing

A
  1. Price
  2. Placement
  3. Product
  4. Promotion
30
Q

Decline of Closed Innovation

A
  1. Increased mobility of skilled workers
  2. Expansion of venture capital
  3. External options for unused technologies
  4. Increased availability of highly-capable outsourcing partners
31
Q

Features of Closed Innovation

A
  1. Most of the smart people work for us
  2. To profit from R&D, we must discover, develop and ship ourselves
  3. If we discover it, we will get it to market first
  4. If we are the first to commercialize, we will win
  5. If we create the most and best ideas in the industry, we will win
  6. We should control our intellectual property (IP) so that our competitors won’t
32
Q

Examples of technology being used by other technology?

A

ARM - Design Processors -

Their designs are used to add value in the chain of many computer manafacturers.

Technology that is used by other technology will not always add the same value. The price per megabtye offered by hard drive manafacturers was valued differently by mainframe and personal computer manafacturers. Capacity was valued more by mainframe makers,and size more by personal computers. Value is dependent on many factors.

33
Q

Features of Open Innovation

A
  1. We need to tap into the smart people everywhere else
  2. External R & D can create significant value; internal R & D is needed to claim some portion of that value
  3. We don’t have to discover something to profit from it
  4. Building a better business model is better than getting to market first
  5. If we make the best use of internal and external ideas, we win
  6. We should profit from others use of our IP and we should buy others IP whenever it advances our own business model
34
Q

Markets are segmented. Why is this important for startups to understand?

A

Each market is unique and marketing managers must decide on various criteria to create their target market. They may approach each segment differently after developing an understanding of the needs, lifestyles, demographics and personalities of the target. To meet the most basic criteria of a market segment, three characteristics must be present:

1) Homogeneity (Shared characteristics)
2) Distinction (Different from other groups)
3) Response (All members respond similarly to market)

Draw the adapter process….Innovators (2%) > Early Adopters (13%) > Early Majority (34%) > Late majority (34%) > Laggards (17%)

35
Q

Open Innovation

A
  • Assumes firms can and should use external ideas as well as internal ideas
  • Use internal and external paths to market as the firms look to advance their technology
  • A company with internal inventions not being used should also seek joint ventures, spin-offs, or licensing agreements, as a means to making profit
  • Ideas should be free to permeate the barriers of the company
  • Disadvantage: IPs may be divulged
36
Q

Case study - Closed Innovation

A
  • Xerox
  • Highly innovative R & D team, never followed through with many of their investions
  • Couldn’t see a market
  • In the meantime, many smaller businesses used similar technology and became successful by implementing better business models
  • Example: Adobe, 3Com
37
Q

What is meant by the term ‘Early Adopter’?

A
  • ‘Lighthouse customer’ - first customer of some new technology, product/service, company
  • Term originates from Everett M. Rogers book ‘Diffusion of Innovations’ (1962)
  • Provides considerable, candid feedback on product to help vendor refine its future product releases as well as the associated means of distribution, service, and support
  • Relationship is synergistic
  • Vendor benefits from early revenue, lighthouse customer’s endorsement and assistance in further developing the product and its go-to-market mechanism
  • Disadvantage of early product releases: buggy/prone to malfunction
  • ‘Early adoption tax’
38
Q

What is the hi tech market like?

A
  • Segmented
  • Each one has unique acceptance criteria
  • Services/Technologies need endorsements from early adopters.
39
Q

How does technology change as it’s customer type changes?

A

Innovator type companies are different to adopter type companies becuase they are catering to two different markets. Early adopters are more forgiving of mistakes and enjoy giving candid feedback. Majority customers don’t enjoy giving feedback and dislike even small imperfections.

40
Q

Example of when business model should change when new entrants enter the market

A
  • Clayton Christensen’s 1997 Innovator’s Dilemma
  • Market-leading companues have missed game-changing transformations in industry not because of ‘bad management’ but becuase they followed the dictates of ‘good management’
  • Example - mainframes to PC, film to digital photography, landline to mobile, floor to online stock markets
  • Allocated capital to projects with largest returns
  • Listened to customers
  • Followed market trends
  • In the process missed DI which opened up new markets and customers for lower-margin products
  • IBM escaped innovator’s dilemma - out of 9 companies that made mainframes, only one (ibm) made it into mini-computer market
41
Q

Characteristics of early adopters

A
  • Market will accept beta versions
  • product/service doesn’t need to be complete
  • Give endorsements and recommendations
42
Q

Characteristics of Majority Customers

A
  • Only accept fully complete products/services
  • Willing to pay full price
  • Require support & contracts
  • Market dominance imporant
  • Profit not important in early stage,but is important in mature stage. At early stage, endorsements may be enough
43
Q

How did IBM adapt to Disruptive Innovations/change business model?

A
  • Separate locations for mainframes and minis
  • Mainframes - Poughkeepsie - gross margin 60%
  • Miniframes - Rochester Minnesota, 45% gross margins
  • 8 companies that made minis, only IBM survived
  • IBM moved PCs to Florida for PCs, 25% gross margins
  • built machines with ‘off-the-shelf’ parts fro other manufacturers - off the shelf IBM monitor, existing Epson printer model, open architecture (other manufacturers could produce and sell peripheral components and compatible s/w without purchasing licenses)
44
Q

What is the chasm?

A

The chasm happens in the middle of the early adopters phase. Startups commonly struggle to get past this particular zone.

45
Q

3 ways in which startup marketing is different from that of mature companies

A

It’s more important for a startup to

  • determine the size their market > especially for Angels and VC’s
  • figure out their sales cycles so they know the length of their runway
  • establish a sales/distribution channel
  • develop a network of industry experts and customer contacts
  • must identify early adopters
  • Startups tend to underestimate the importance of marketing. Technology does not sell, solutions do.
46
Q

Disruptive Innovation - Ryanair

A
  • Harnessed technological innovation, deregulation, globalization
  • One seventh of British Airways in terms of revenue (2.1 bn vs 15.5 bn in 2006) but its operating margins at 22.7% are three times as large as BA, 7.35%.
  • Not surprisingly, Ryanair’s market capitalization (as of May 18, 2006) was higher than BA’s (7.6 vs 7.3 billion)
47
Q

What is Disruptive Innovation?

A

An inferior technology (compared in some ways to one in an established market) establishes a new market with a new value system

An inferior technology finds an emergent market and improves in performance until it eventually expands and captures the market dominated by the former superior technology

Cheapr and easier to utilize and eventually generates a mass market

SQL, Skype

48
Q

Why are incumbents so blind-sided/myopic?

A
  • Sustainable technologies
  • Large margins on main sector
  • Low margins on low sectors
  • Investor and boards focusing on ROI
49
Q

What is a patent?

A
  • A patent is a legal right assigned to the inventor of a new process, new method, new product/service restricting use to the inventor and preventing copying.
  • For something to be patentable, it must be new and innovative
50
Q

Procedure for patents

A
  1. Apply for a patent under international PCT (139 member countries) - receiving office; priority date; must be in public domain
  2. US = s/w accepted for application, EPO = will not accept s/w, prefer physical processes/h/w
  3. Review application, search made by ISA to establish if the application is new and innovative, (1 - 4 years)
  4. Inventor can challenge any objections to application - Prior Art.
  5. Patent granted - must be nationalized in each country where the patent is to be defended + translations
  6. Patent renewal each year
  7. Patent lasts 17 years
  8. Patent attorney/agent to handle patent process
  9. A patent is an asset at a company but is a liability due to the legal costs until it produces revenue
51
Q

Common Patent Errors?

A
  1. Too complex
  2. Not new
  3. Public disclosure before patent
  4. Invention not thought out fully
  5. Best kept a secret (the technologyis illegal)
  6. No demand/ impractical
  7. Invention is wroth less than expected
52
Q
A
53
Q

Business Model

A

The Purpose of the Business Model:

  1. To turn Technical Potential to Economic Value.
  2. To identify the Value proposition and Market segment.
  3. Define the structure of the Value Chain.
  4. Establish the Revenue generation mechanism.
  5. Position the Company within the Value chain network.
  6. Design a competitive strategy over rivals and competitors
54
Q
A
55
Q

Does a company need to be registered in Ireland?

A

Yes, with the Companies Office (Irl)

56
Q
A