test Flashcards
understanding behavior is critical which is not the following
focus on race
what is not a common aid to effective communication
making assumptions
nodding and such are examples of what
non verbal communication
what does a head nod signify
agreement
what does squinting signify
hostility
what does leaning back with mouth open signify
doubt
what does tapping signify
anxiety
dimensions of communication; what describes the how
psychological
culture describes what
decision making styles, etc…
what is something that creates a barrier to effective communication
noise
inside noise
prejudice
least effective strategy for active listening
providing info the speaker already knows
what type of communicator would nod their head while listening
the illustrator
they also nod their head up and down, and use hand gestures when talking
length if you are handcuffing someone
intimate
5-6ft is?
social