Test

Question 1

Onsite Hostler Move Time (Min)

Answer 1

Hostler move time = start to complete.
This metric impacts the hours a site receives for hostler function.
WoW excess hours - Suggest adjusting your Volume to Transaction (VTR) from 4 week to 1 week
WoW deficit hours - Check to ensure Drivers are properly punching in and out during a move (check hostler idle time)

Question 2

Shuttle Move Time (Min)

Answer 2

The total minutes it takes for a shuttle move from yard to OSY.
Excess hours - Has site changed OSY? Are Drivers properly logging into devices
Deficit hours - Are drivers properly logging into devices during the entire trip. Are sites no longer using OSY?

Question 3

Avg Check-in Time (Min)

Answer 3

Check to ensure your default time is under the benchmark score. If above, work with your TA’s to seek and understand why TA’s are not meeting this Time.

Question 4

Hostler Move Idle Time (Min)

Answer 4

Hostler idle time = create to start (time between hostler moves)
Check weekly to ensure your default time is under the benchmark score. If above, work with your TA’s to see and undertand why TA’s have extended idle times

Question 5

Shuttle Idle Time (Min)

Answer 5

Driver idle time = create to start (time between shuttle moves)
Check weekly to ensure your default time is under the benchmark score. If above, work with your drivers to see and undertand why driver(s) has/have extended idle times

Question 6

Hostler Wash Duration (Min)

Answer 6

are provided by the wash team and are typically 10 hours on Wednesdays; LP is additionally using historic wash moves multiplied by the wash duration to validate actual wash hours at a site. This requires yms yard configuration of the wash slip in the yard.

Question 7

Attendance (%)

Answer 7

Model uses 4 week historic Kronos data provides Regular, OT, Absent, Other and VTO hours by each site. The attendance is calculated by taking 4 week historical data and uses the logic of excluding absent and other hours from the total hours to arrive attendance rate for each site. (Total Hours - Absent - Other Hours) / Total Hours.

Question 8

Attrition (%)

Answer 8

LP includes historic attendance, attrition (regretted and unregretted), transfer, promotion, and LOA rates by site – updated quarterly.
NOTE: New sites will see an unsteady number while historical information is being gathered

Question 9

Leave of Abscence (%)

Answer 9

LP includes historic attendance, attrition (regretted and unregretted), transfer, promotion, and LOA rates by site – updated quarterly.

Question 10

Roster Headcount (HC)

Answer 10

Weekly review the Roster to ensure TA’s have the properly approved shift codes. TA Shift codes policy https://policy.amazon.com/procedure/83152#s4.3.2 for reference

Question 11

Active Headcount (HC)

Answer 11

Input to the model is the Roster. Leadership should review the Roster weekly to ensure shift codes are correct

Question 12

IN CDL Training (HC)

Answer 12

Model receives report from the Driver Training Team with a roster of who is enrolled in the CDL training.

Question 13

Hostler PDT (HC)

Answer 13

Model receives report from the Driver Training Team with a roster of who is PDT trained.

Question 14

Daas Site

Answer 14

Review the default matches to the number of hours needed

Question 15

Daas Support (HC)

Answer 15

Review the default matches to the number of TA’s needed (2 per week)

Question 16

Co-lo Support

Answer 16

Review the default to ensure it says empty if site does not support a co-lo
If site supports a co-lo check to ensure site code is correct.
Influence hostler staffing coverage, gate transactions

Question 17

Audit Hours (hrs)

Answer 17

In addition to the actual audit hours per slip, LP forecasts audit travel times and includes building walk times, yard walk times, and the number of associates auditing, which is based on back to back trailer parking.TAMS need to review assumption default time to ensure its accurate. If the time is inflatted, this will increase the hours. Deflatted hours the mobel will not provide enough hours causing your audit hours to possible be over forecasted

Question 18

Yard Audit Staff Required Onsite (HC)

Answer 18

Most sites should be using 2 spotters, unless sites have back to back trailers requiring three. A TAM, Ops or Safety can fill in to assist audit if a second TA is not available. If assumptions is only showing 1 that is incorrect and impact the model in hours

Question 19

Yard Audit Staff Required Offsite (HC)

Answer 19

A minimum of 2 for safety once a day. Ops or Safety can fill in to assist audit if a second TA is not available. If assumptions is only showing 1 that is incorrect and impact the model in hours

Question 20

Number of Sorts (Counts)

Answer 20

Review weekly to ensure number of sorts are correct for site.
Reminder: (Wrap down do not count as a sort (wrap down is not a volume procesing sort)

Question 21

Yard Utilization Onsite (%)

Answer 21

Higher utliziation % leads to increase in audit hours and need for more shuttle moves

Question 22

Yard Utilization Offsite (%)

Answer 22

YMS Yard configuration Inputs – historic yard capacity / utilization, yard defect rate, loaded vs. empty trailer rate – onsite and offsite (last 4 weeks’ averages, updating weekly)

Question 23

Number of Guard Shacks

Answer 23

A site may have three physical structures
How many physical Guard Shacks are operated. Example 1: If a sit has XYZ has two physical GS, but only operats out of 1. The assumption should be 1. (i.e Gate and mini mobiles)

Question 24

Number of Non-Secured Offsite Yards

Answer 24

Count of # non-secured offsites yard. Error found, open Yard Designer tool, sort to site/yard to verify all labels are correctly marked Yes or No. Any label that is not considered an OSY needs to be checked No.
If Yard Designer is correct, submit a SIM
Impact to Model Logic:
The hours allocated for shuttle/3P moves and OSY audit hours needed

Question 25

Number of Secured Offsite Yards

Answer 25

Count of # non-secured offsites yard. Error found, open Yard Designer tool, sort to site/yard to verify all labels are correctly marked Yes or No. Any label that is not considered an OSY needs to be checked No.
If Yard Designer is correct, submit a SIM
Impact to Model Logic:
The hours allocated for shuttle/3P moves and OSY audit hours needed

Question 26

Number of Secured Off Site Yards by 3p

Answer 26

Count of # non-secured offsites yard. Error found, open Yard Designer tool, sort to site/yard to verify all labels are correctly marked Yes or No. Any label that is not considered an OSY needs to be checked No.
If Yard Designer is correct, submit a SIM
Impact to Model Logic:
The hours allocated for shuttle/3P moves and OSY audit hours needed

Question 27

Number of Onsite Slips

Answer 27

Verify Assumptions has the correct number recorded for a site. An error, review yard designer.
Impact to the Model Logic:
Incorrect onsite slip counts impact the number of onsite audit hours needed

Question 28

Number of Offsite Slips

Answer 28

Verify Assumptions has the correct number recorded for a site. An error, review yard designer.
Impact to the Model Logic:
Incorrect OSY slip counts impact the number of OSY audit hours needed

Question 29

Day Cab Availability

Answer 29

Day Cab availability is tracked from AAP. How many Cabs are at your homesite and how many of those are healthy

Question 30

Hostler Trained(%)

Answer 30

A CMV file is provided by the Driver Training Team. Deficit hostler trained hours injects into the model gaps of where hostler hours are needed for Labor Share (need), OT or 3P hours

Question 31

CDL Trained (%)

Answer 31

A CMV file is provided by the Driving Training team and how many training horus are needed for CDL training