Test #1- Helpful Hints Flashcards

1
Q

Communication:

  1. Use the right method. If an item is ? then telephone, or have a face to face conversation.
A

Communication:

  1. Use the right method. If an item is personal then telephone, or have a face to face conversation.
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2
Q

Communication: TEST

  1. Written records should follow ? conference.
A

Communication: TEST

  1. Written records should follow EVERY conference.
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3
Q

Communication:

  1. If an item is of ? nature then use a note/letter.
A

Communication:

  1. If an item is of controversial nature then use a note/letter.
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4
Q

Communication:

  1. Learn your families; communicate using the ? method.
A

Communication:

  1. Learn your families; communicate using the correct method.
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5
Q

Communication:

  1. Be sure to ? what you mean.
A

Communication:

  1. Be sure to communicate what you mean.
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6
Q

Communication:

  1. If an item is detailed or could possible be misconstrued, then have a 3rd party read it before sending. ? it.
A

Communication:

  1. If an item is detailed or could possible be misconstrued, then have a 3rd party read it before sending. Proofread it.
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7
Q

Communication:

  1. Use good ? language- look a person in the eye and be interested.
A

Communication:

  1. Use good body language- look a person in the eye and be interested.
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8
Q

Communication:

  1. Get feedback (communication should be a ? ?)- listen!
A

Communication:

  1. Get feedback (communication should be a two-way street)- listen!
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9
Q

Crisis Management:

  1. Stay calm- don’t ? or ?.
A

Crisis Management:

  1. Stay calm- don’t freak or freeze.
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10
Q

Crisis Management:

  1. Take charge- do ?.
A

Crisis Management:

  1. Take charge- do something.
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11
Q

Crisis Management:

  1. ? from your crisis- don’t let it repeat the next day.
A

Crisis Management:

  1. LEARN from your crisis- don’t let it repeat the next day.
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12
Q

Crisis Management:

  1. Don’t operate on the basis of crisis. Don’t just be a ?.

ON TEST!

A

Crisis Management:

  1. Don’t operate on the basis of crisis. Don’t just be a fireman.

ON TEST!

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13
Q

Decision Making:

  1. You must be able to ? decisions.
A

Decision Making:

  1. You must be able to make decisions.

You will make 100s of decisions every day and they will all have to be right.

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14
Q

Decision Making:

  1. You must be able to ? with your decisions.
A

Decision Making:

  1. You must be able to live with your decisions.
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15
Q

Decision Making:

  1. Operate on what is ?.
A

Decision Making:

  1. Operate on what is right.
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16
Q

Decision Making:

  1. Most of the time, ? decision is better than ? decision. Sometimes it is right to postpone making a decision. (Which is a deliberate ? in itself.)
A

Decision Making:

  1. Most of the time, any decision is better than no decision. Sometimes it is right to postpone making a decision. (Which is a deliberate decision in itself.)
17
Q

Decision Making:

  1. Stay under the ? of authority under which the Lord has put you.
A

Decision Making:

  1. Stay under the umbrella of authority under which the Lord has put you.
18
Q

Decision Making:

  1. Don’t outsmart your ? ?
A

Decision Making:

  1. Don’t outsmart your common sense.

TEST

19
Q

Dress:

  1. Dress is important, but don’t go off on a ?
A

Dress:

  1. Dress is important, but don’t go off on a tangent.
20
Q

Dress:

  1. Take care of the ?: hair combed, clothes pressed, shoes shined, don’t chomp on gum.
A

Dress:

  1. Take care of the basics: hair combed, clothes pressed, shoes shined, don’t chomp on gum.
21
Q

Failure:

  1. ? is not ? unless you fail to learn from it.
  2. People fear failure because of their ?
A

Failure:

  1. Failure is not failure unless you fail to learn from it.
  2. People fear failure because of their insecurity.
22
Q

Listen:

  1. If you don’t you will not be ? of what is happening.
  2. Need to listen with ears, ?, and ?.
  3. Listening is ?, not passivity. Can listen by asking questions. Don’t accept the statement, “Everything’s fine.”
A

Listen:

  1. If you don’t you will not be aware of what is happening.
  2. Need to listen with ears, eyes, and heart.
  3. Listening is work, not passivity. Can listen by asking questions. Don’t accept the statement, “Everything’s fine.”
23
Q

Little foxes:

  1. A person ? be faithful in the ? things.
  2. Catch the small things while they’re still ?.
  3. There is a time in the life of every problem when it is big enough to ? and still small enough to ?.
A

Little foxes:

  1. A person must be faithful in the small things.
  2. Catch the small things while they’re still small.
  3. There is a time in the life of every problem when it is big enough to see and still small enough to handle. TEST
24
Q

Thank You:

  1. ? to say it.
  2. Why do we say it?
    A. A lack of ? or perhaps ?
A

Thank You:

  1. Learn to say it.
  2. Why do we say it?
    A. A lack of gratitude or perhaps carelessness?
25
Q

Communication:

  1. Communication will ? you or ? you.
A

Communication:

  1. Communication will help you or hang you.