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CPT 209 > Test 1 chapter 1-3 > Flashcards

Test 1 chapter 1-3 Flashcards

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1
Q

What are two different ways a laptop can utilize the cellular network connection of a mobile device?

A

Tethering, and Hotspot

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2
Q

What are the cellular network towers called?

A

Base Station

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3
Q

How many pins are in the power supply connectors that is used in most motherboards?

A

24-Pin

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4
Q

A DVI port transmits a video signal and is also called what?

A

DB-15 port

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5
Q

What is another acronym for static electricity?

A

ESD

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6
Q

Smart watches, wristbands, arm bands, eyeglasses and headsets are examples of what kind of technology?

A

Wearable technology

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7
Q

Wireless technology that establishes a communication link between two devices that are within four inches of each other.

A

Near Field Communication (NFC)

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8
Q

What audio port connects to an external home theater audio system, providing digital audio output?

A

S/PDIF

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9
Q

What general purpose tool can measure characteristics of electricity in a variety of devices

A

Multimeter

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10
Q

What are the two most common form factors used today for computer cases, power supplies, and motherboard

A

ATX and mATX

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11
Q

An older port used by routers for management and configuration purposes

A

Serial or Serial DB9

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12
Q

There are few field replacement units in phones because of the cost of replacement. True or false

A

True

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13
Q

A micro ATX motherboard will fit into a case that follows what minimum standard?

A

ATX 2.1

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14
Q

The most common pointing device on laptops

A

Touch pad

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15
Q

What case sits upright and can be as high as two feet and has room for several drives?

A

Tower

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16
Q

A case that lies flat and is also used as a monitor stand

A

Desktop

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17
Q

How many pins are used in a parallel port also known as an LPT port?

A

25

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18
Q

A connector that has 4 pins and is used for older IDE drives and some SATA drives and can provide +5 V and +12 V power outputs?

A

Molex Connector

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19
Q

What two port types transmit digital or analog video?

A

DVI and HDMI ports

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20
Q

What is the component that usually has a dual voltage selector switch and has cables that connect to the motherboard and component drive s?

A

PSU

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21
Q

What type of port transmits both audio and digital video with a single connector

A

HDMI

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22
Q

Newer motherboards use what type of firmware that is more secure than BIOS

A

Unified Extensible Firmware Interface

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23
Q

UEFI can assure that the boot is secure and no rouge operating systems ———— the system

A

Hijack

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24
Q

What type of port has a connector called an RJ-45 to connect to a network cable

A

Ethernet or network port

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25
Q

Transmits digital video and audio is slowly replacing VGA and DVI

A

DisplayPort

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26
Q

Type of memory slot found on a motherboard

A

DIMM

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27
Q

Draws heat from the CPU and pipes it to a fan, which then blows heat out of the case

A

Heat Sink

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28
Q

A slot used for expansion cards or video cards on a motherboard

A

PCLe

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29
Q

A series of tests performed by the startup HEFI/BIOS when you first turn on a computer

A

POST

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30
Q

A smaller type of memory slot typically used for laptops

A

SO-DIMM

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31
Q

A short range wireless technology used to connect two devices ex in a small personal network

A

Bluetooth

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32
Q

The mode where all wireless technology in a computer are turned off.

A

Airplane mode

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33
Q

Called the processor or microprocessor that does most of the processing for the entire system.

A

Central processing unit (CPU)

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34
Q

Reduces the number of expansion slots on the motherboard reducing the power supplied to the motherboard and allowing for a smaller case size.

A

Micro-ATX

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35
Q

Type of flash memory that is used by mobile devices to store their apps and data

A

Solid state device

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36
Q

Two services that windows must provide for an expresscard are

A

Socket service, card service

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37
Q

Law enforcement agencies use this type of data to reconstruct persons travels

A

Geo tracking

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38
Q

Type of port and connector for power and communication used by Apple devices.

A

Lightning

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39
Q

What are four components found on the motherboard? I

A

CPU
Expansion slots
Memory slots
Heat sink

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40
Q

Programs and data stored on a motherboard are called what?

A

Firmware

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41
Q

Type of gyroscope used in mobile devices to sense the physical position of a device.

A

Accelerometer

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42
Q

If you have PCI Express version 2 video card, how many pins will the power connector have if the card requires extra power?

A

8 pins

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43
Q

Function that used to be provided by expansion cards are more often found as what today?

A

Onboard ports

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44
Q

The primary storage installed in a PC typically stores the OS as well as its applications

A

Hard Disk Drive

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45
Q

Before removing several components from a computer what should tech support do?

A

Draw a diagram.

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46
Q

A computer system will always need the main —— power connector.

A

P1

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47
Q

What resources may be useful in disassembling a laptop computer

A

User manual
Service manual
Ifixit.com
Manufacturer website

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48
Q

Why are laptop replacement parts more expensive than desktop PCs

A

Because their components are more compact to stand up against travel.

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49
Q

When can you touch the inside of a computer that is turned on?

A

When measuring voltage output using a multimeter

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50
Q

Controls the power to the motherboard must be connected for the he PC to power up

A

POWER SW

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51
Q

Controls the drive activity light on the front panel

A

HDD LED

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52
Q

Positive LED controls the power light and indicates power is on

A

Power LED+

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53
Q

Negative LED controls the power light

A

Power LED-

54
Q

Switch used to reboot the computer

A

Reset SW

55
Q

What is the first step before opening the computer case?

A

Backup important data

56
Q

What is the usual time length for manufacturer warranties?

A

1 year

57
Q

If PC doctor softwAre is installed on a computers hard drive what two different ways can the program be started?

A

Start menu shortcut

Press function key during startup sequence

58
Q

What are the two different PIN numbers that extra PCLe power connectors have

A

6-pin 8-pin

59
Q

What two laptop manufacturers provide their service manuals online free of charge?

A

Dell and Lonovo

60
Q

A connector on a motherboard that consists of pins that stick up from the board.

A

Front Panel Header

61
Q

Keeps the motherboard from touching the case

A

Spacer

62
Q

Clipped to the side of the computer case to dissipate any charge between you and the computer.

A

ESD Strap

63
Q

A type of connector that must be lifted up in order to be disconnected

A

ZIF connector

64
Q

A document from the manufacturer that describes how to disassemble a device.

A

Service manual

65
Q

A connector on the motherboard that allows the insertion of a card

A

Expansion slot

66
Q

What factors should a support technical consider when working on a laptop that differ from a desktop?

A
  • Replacement parts directly from •manufacturer or authorized seller
  • Size of components
  • Customized installation OS that is unique
  • original equipment manufacturers warranty
67
Q

Diagnostic software is used by several manufacturers to run test on several parts of a computer

A

PC Doctor

68
Q

What order should you install components into the case after disassembling a computer?

A

•Power supply, drives, motherboards, cards

69
Q

Immediately after you unplug the computers from the power outlet are you safe to begin working in the case?

A

No

70
Q

Where should you clip the ESD strap when opening a computer?

A

Computer case

71
Q

If a processor has a heavy cooling assembly installed on top of them it is best to remove the cooler before you take what out of the case?,

A

Motherboard

72
Q

Round or metal pegs that separate the motherboard from the bottom of the case are known as

A

Standoffs

73
Q

What do you call a connector on a motherboard that consists of pins that stick up from the board

A

Header

74
Q

What two devices should never be opened in a computer?

A

Monitor

Power supply

75
Q

If the fine traces or lines on the bottom of the board were to touch the case what when happen when the system is running?

A

A short

76
Q

What else can be down to dissipate any ESD before working on a laptop?

A

Touch a non painted metallic surface on the laptop

77
Q

Before contacting tech support what two things do you need to have ready?

A

Laptop model and serial number ready

78
Q

After your laptop is reassembled what should be done before installing the battery or AC adapter?

A

Gently shake the laptop to ensure nothing is loose inside of the case.

79
Q

CPU, fan assembly, LCD screen are considered what?

A

Field Replaceable Unit (FRU)

80
Q

What does a small triangle embedded on a connector signify?

A

The wire nearest the triangle is pin 1

81
Q

When is a laptops warranty voided?

A

If someone other than an authorized service center services the laptop.

82
Q

What must your motherboard have to use BitLocker Encryption in Windows 7?

A

TPM chip

83
Q

What type of socket ensures that even force is applied to the processor?

A

ZIF

84
Q

Where are almost all motherboard configuration data stored in today’s computers?

A

CMOS RAM

85
Q

A fast and slow end and each end is a separate chip on the motherboard

A

Accelerated Hub Architecture

86
Q

What type of passwords can be set to lock down a computer?

A

User password and Supervisor Password

87
Q

Speed of memory, front side bus, and processor are measured in what?

A

Hertz

88
Q

Hertz are measured in what?

A

One cycle per second

89
Q

“Chassis intruded! System has halted” means what has occurred?

A

The case has been opened

90
Q

How many lanes does QuickPath Interconnect utilize for data packets?

A

16 lanes

91
Q

PCI Express Version 3.0 can provide how many GB/sec throughput

A

32 GB/sec

92
Q

If your system hangs at odd times or during the boot what can be done?

A

Flash the BIOS

93
Q

Do PGA or LGA sockets give better contact?

A

LGA Sockets

94
Q

Haswell and Broadwell chipsets work with what two different types of ram?

A

DDR3 and DDR4

95
Q

How can you update motherboard drivers?

A

By downloading them from the motherboard MANUFACTURER website.

96
Q

What are the names for the databases that holds digital signatures provided by OS manufacturers.

A

Key-Enrollment Key or Key-Exchange Key

97
Q

What was the 64 bit front side bus replaced with in the X58 chipset?

A

QPI

98
Q

What socket type is soldered to the motherboard?

A

BGA

99
Q

A Mini PCle skit can have how many pins?

A

54 and 52 pins

100
Q

Skyline chipset architecture uses what socket?

A

LGA1151

101
Q

Fine lines on top and bottom of motherboard surface that enable data instructions and power to move from component to component on the board

A

Traces

102
Q

Some motherboards allow you to set a password to access what?

A

The Hard drive

103
Q

LGA2012 socket supports what?

A

DDR3 and DDR4 memory

104
Q

A bus does what three things?

A
  • carry electrical power
  • Control signals
  • memory addresses for one program to tell another)
105
Q

PCI express uses what kind of bus?

A

Serial bus

106
Q

Small programs stored on the hard drive and installed in windows to communicate with specific hardware devices.

A

Device drivers

107
Q

Chipset must be compatible with what?

A

The processor it serves

108
Q

What are two methods for partitioning hard drives

A

Master Boot Record Partition

GUID Partition Table

109
Q

First PCI bus operated at how many MHz

A

33

110
Q

A set of components that work closely with the processor to control the memory buses and peripherals.

A

Chipset

111
Q

If disconnected the component causes setup information in the CMOS to be lost

A

CMOS Battery

112
Q

The system of pathways used for communication which carry data

A

Data bus

113
Q

Also called the host bus, this is a 64- bit bus that connects the north bridge to the processor

A

Front side bus

114
Q

Two small posts or metal pins on the motherboard that are either open or closed

A

Jumper

115
Q

A set of rules and standards that any two entities use for communication

A

Protocol

116
Q

Installs in a PCI slot and provides a tier slot at a right angle

A

Riser card

117
Q

Set of rules and standards that any two entities use for communication

A

Protocol

118
Q

A device dedicated to timing the activities on the motherboard

A

System clock

119
Q

One physical machine hosts multiple activities that are normally done on multiple machines

A

Virtualization

120
Q

Issued by a slow device that is not ready to service a request from the processor

A

Wait state

121
Q

What motherboard slot had direct access to the North Bridge?

A

Primary PCle slot

122
Q

Ivy bridges use more power than Nehalem chipsets true or false?

A

False

123
Q

Sandy bridge processors house what?

A

Memory and graphics controller

124
Q

CMOS stands for what?

A

Complementary metal-oxide semiconductor

125
Q

PCI express come in four different slot sizes what are they?

A

X1
X4
X8
X16

126
Q

What device does not connect to the hub on the south bridge

A

Video

127
Q

What should you do if you want to be able to locate your laptop in case it’s lost or stolen? I

A

Subscribe to LoJack for laptops

128
Q

A technician might change boot —- from hard drive to DVD for a new Windows install

A

Order

129
Q

A combination of CPU and a graphics processor unit in the same processor housing

A

Accelerated Processing Unit

130
Q

What chipset is designed to support the APU?

A

A-Series

CPT 209 (3 decks)

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