Test 1: Ch 1-4 Flashcards

0
Q

What is Offshoring?

A

The business practice of sending jobs to other countries

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1
Q

What is Outsourcing?

A

Contracting outside the organization to have work done that was formally done by internal employees

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2
Q

What is Nearshoring?

A

The process of moving jobs closer to one’s home country

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3
Q

What is Human Capital?

A

The knowledge, skills and capabilities of individuals that have economic value to an organization

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4
Q

What are some challenges for HR Managers?

A

Responding Strategically to Changes in the Market Place,Competing, Recruiting, and Staffing Globally, Setting and Achieving Goals, Changing Technology

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5
Q

What is Six Sigma?

A

A set of principles and practices whose core ideas include understanding customer needs, doing things right the first tie, and striving for continuous improvement. Statistical way of quality.

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6
Q

What is TQM?

A

Time Quality Management. Process way of quality.

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7
Q

What is Re-engineering?

A

Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service and speed

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8
Q

What are some employee rights?

A

Equal Pay Employment, Safe and Healthful Work Employment

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9
Q

What is involved in Strategic Planning?

A

Mission, Vision, and Values- Environmental Analysis- Internal Analysis- Formulating Strategy- Strategy Implementation- Evaluation and Assessment

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10
Q

What is a Mission Statement?

A

The basic purpose of the organization as well as its scope of operations

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11
Q

What is Forecasting?

A

Predicting for the future

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12
Q

What influenced EEO Legislation?

A

Changing attitudes toward employment discrimination, published reports highlighting the economic problems and injustices experienced by minority workers, and a growing body of disparate discrimination laws and regulations at different levels of government that legislators felt should be standardized

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13
Q

What are the protected classes?

A

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14
Q

What is BFOQ?

A

suitable defense against a discrimination charge only when age, religion, sex, or national origin is an actual qualification for performing the job

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15
Q

What are Reasonable Accommodations?

A

An attempt by employers to adjust, without undue hardship, the working conditions or schedules of employees with disabilities or religious preferences

16
Q

What is the EEOC?

A

The Equal Employment Opportunity Commission

17
Q

What is considered Sexual Harassment?

A

Unwelcome sexual advances, requests for exual favors and other verbal or physical harassment of a sexual nature

18
Q

Equal Pay Act

A

It is illegal to discriminate against people in terms of the pay, employee benefits, and gender

19
Q

Civil Rights Act

A

Discrimination is prohibited based on race, color, religion, sex, or national origin

20
Q

Title VII

A

Employers are permitted limited exemptions from anti-discrimination regulations if the employment preferences are based on a BFOQ

21
Q

Age Discrimination Employment Act

A

Prohibits discrimination in employment from adults 40 or older

22
Q

Pregnancy Discrimination Act

A

You can’t ask a pregnant employee to take leave early or not hire someone because they are pregnant

23
Q

Americans with Disabilities Act

A

An employer can’t pass up hiring an employee just because they are physically or mentally disabled. An employer needs to make reasonable accommodations.

24
Q

What is adverse impact?

A

A concept that refers to the rejection of a significantly higher percentage of a protected class for employment, placement, or promotion when compared with the successful, non protected class

25
Q

What is affirmative action?

A

A policy that goes beyond equal employment opportunity by requiring organizations to comply with the law and correct any past discriminatory practices by increasing the numbers of minorities and women in specific positions

26
Q

What is a job analysis?

A

The process of obtaining information about jobs by determining their duties, tasks, or activities

27
Q

What is a job description?

A

A statement of the tasks, duties, and responsibilities of a job to be performed

28
Q

What is a job specification?

A

A statement of the specific knowledge, skills, and abilities of a person who is to perform a job needs