Test 1: Ch 1-4 Flashcards
What is Offshoring?
The business practice of sending jobs to other countries
What is Outsourcing?
Contracting outside the organization to have work done that was formally done by internal employees
What is Nearshoring?
The process of moving jobs closer to one’s home country
What is Human Capital?
The knowledge, skills and capabilities of individuals that have economic value to an organization
What are some challenges for HR Managers?
Responding Strategically to Changes in the Market Place,Competing, Recruiting, and Staffing Globally, Setting and Achieving Goals, Changing Technology
What is Six Sigma?
A set of principles and practices whose core ideas include understanding customer needs, doing things right the first tie, and striving for continuous improvement. Statistical way of quality.
What is TQM?
Time Quality Management. Process way of quality.
What is Re-engineering?
Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service and speed
What are some employee rights?
Equal Pay Employment, Safe and Healthful Work Employment
What is involved in Strategic Planning?
Mission, Vision, and Values- Environmental Analysis- Internal Analysis- Formulating Strategy- Strategy Implementation- Evaluation and Assessment
What is a Mission Statement?
The basic purpose of the organization as well as its scope of operations
What is Forecasting?
Predicting for the future
What influenced EEO Legislation?
Changing attitudes toward employment discrimination, published reports highlighting the economic problems and injustices experienced by minority workers, and a growing body of disparate discrimination laws and regulations at different levels of government that legislators felt should be standardized
What are the protected classes?
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What is BFOQ?
suitable defense against a discrimination charge only when age, religion, sex, or national origin is an actual qualification for performing the job
What are Reasonable Accommodations?
An attempt by employers to adjust, without undue hardship, the working conditions or schedules of employees with disabilities or religious preferences
What is the EEOC?
The Equal Employment Opportunity Commission
What is considered Sexual Harassment?
Unwelcome sexual advances, requests for exual favors and other verbal or physical harassment of a sexual nature
Equal Pay Act
It is illegal to discriminate against people in terms of the pay, employee benefits, and gender
Civil Rights Act
Discrimination is prohibited based on race, color, religion, sex, or national origin
Title VII
Employers are permitted limited exemptions from anti-discrimination regulations if the employment preferences are based on a BFOQ
Age Discrimination Employment Act
Prohibits discrimination in employment from adults 40 or older
Pregnancy Discrimination Act
You can’t ask a pregnant employee to take leave early or not hire someone because they are pregnant
Americans with Disabilities Act
An employer can’t pass up hiring an employee just because they are physically or mentally disabled. An employer needs to make reasonable accommodations.
What is adverse impact?
A concept that refers to the rejection of a significantly higher percentage of a protected class for employment, placement, or promotion when compared with the successful, non protected class
What is affirmative action?
A policy that goes beyond equal employment opportunity by requiring organizations to comply with the law and correct any past discriminatory practices by increasing the numbers of minorities and women in specific positions
What is a job analysis?
The process of obtaining information about jobs by determining their duties, tasks, or activities
What is a job description?
A statement of the tasks, duties, and responsibilities of a job to be performed
What is a job specification?
A statement of the specific knowledge, skills, and abilities of a person who is to perform a job needs
