Test 1: Ch 1-4 Flashcards
What is Offshoring?
The business practice of sending jobs to other countries
What is Outsourcing?
Contracting outside the organization to have work done that was formally done by internal employees
What is Nearshoring?
The process of moving jobs closer to one’s home country
What is Human Capital?
The knowledge, skills and capabilities of individuals that have economic value to an organization
What are some challenges for HR Managers?
Responding Strategically to Changes in the Market Place,Competing, Recruiting, and Staffing Globally, Setting and Achieving Goals, Changing Technology
What is Six Sigma?
A set of principles and practices whose core ideas include understanding customer needs, doing things right the first tie, and striving for continuous improvement. Statistical way of quality.
What is TQM?
Time Quality Management. Process way of quality.
What is Re-engineering?
Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service and speed
What are some employee rights?
Equal Pay Employment, Safe and Healthful Work Employment
What is involved in Strategic Planning?
Mission, Vision, and Values- Environmental Analysis- Internal Analysis- Formulating Strategy- Strategy Implementation- Evaluation and Assessment
What is a Mission Statement?
The basic purpose of the organization as well as its scope of operations
What is Forecasting?
Predicting for the future
What influenced EEO Legislation?
Changing attitudes toward employment discrimination, published reports highlighting the economic problems and injustices experienced by minority workers, and a growing body of disparate discrimination laws and regulations at different levels of government that legislators felt should be standardized
What are the protected classes?
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What is BFOQ?
suitable defense against a discrimination charge only when age, religion, sex, or national origin is an actual qualification for performing the job