Test 1 Flashcards

1
Q

Strategic Management

A

Study of why certain firms outperform their competitors

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2
Q

what are the 2 fundamental questions when it comes to strategic decisions

A
  • how can firm outperform competitors

- how to sustain competitive advantages

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3
Q

4 attributes of strategic management

A
  • directed towards overall company goals
  • involves multiple stakeholders
  • requires coordinating long and short term goals
  • recognizes trade-offs between effectiveness and efficiency
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4
Q

Corporate Governance

A

relationship among various participants in determining the direction and performance of a company

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5
Q

Two views of the purpose of a company

A

maximize long-term return for shareholders vs considering all stakeholders

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6
Q

2 kinds of strategies?

A

Deliberate (initial) and emergent (resulting)

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7
Q

Hierarchy of goals

A
  • company vision: overall goal
  • Mission Statement: purpose and focus on means to compete
  • Strategic Objectives: measurable and specific
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8
Q

Perceptual Acuity

A

ability to sense what is coming from the external environment

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9
Q

Tools to improve forecasting ability

A
  • Environmental scanning: surveying environment to detect changes
  • Environmental monitoring: track evolution of environmental trends
  • Competitive intelligence: understand the industry and identify rival’s strengths and weaknesses
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10
Q

Different types of environment

A
  • general: composed of factors that effect a firm’s strategy
  • Demographic: age, ethnicity, geographic, income levels
  • Sociocultural: more women, more health conscious, more environmentally conscious
  • Political: increase in minimum wage, taxation, affordable care act
  • Technological: 3D printing, AI, nanotechnology, virtual tools
  • Economic: interest rates, unemployment, CPI, stock market
  • Global: global trade, emerging economies, trade agreements, terrorism
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11
Q

What are porters 5 forces?

A
  • Threat of new entrants: Profits eroded by competitors
  • Bargaining power of buyers: Force down prices, bargain for higher quality or more services
  • Bargaining Power of suppliers: can threaten to raise prices or reduce quality of goods
  • Threat of substitute products/service: puts a ceiling on prices (price/performance ratio)
  • rivalry among competitors in industry: price competition, advertising battles, increased customer service
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12
Q

Value Chain analysis

A

sequential process of value creating activities

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13
Q

Value Chain primary activities

A
  • inbound logistics
  • operations
  • outbound logistics
  • marketing and sales
  • service
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14
Q

Value Chain support activities

A
  • general admin
  • human resources
  • technology development
  • procurement
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15
Q

Resource based view

A
  • internal analysis within a company

- external analysis of industry and its competitive environment

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16
Q

3 resources in resource based view

A
  • tangible: physical and financial assets
  • intangible: hard to imitate and account for (skills, procedures, experience)
  • organizational capabilities: Competencies or skills firm uses to transform inputs to outputs
17
Q

Resource based analysis

A
is the resource: 
-valuable
-rare
-difficult to imitate
-difficult to substitute
(competitive disadvantage, competitive parity, temporary competitive advantage, sustainable competitive advantage)
18
Q

Swot analysis

A

Strengths, weaknesses, opportunities, threats

19
Q

Types of Competitive advantage and sustainability

A
  • differentiation strategy: creating unique products/services
  • Overall cost leadership: low cost relative to other firms
  • Focus Strategy: focuses on narrow product lines or buyer segments (niche)
20
Q

Life Cycle of an industry

A
  • introduction: develop product and generate exposure
  • Growth: brand recognition, differentiation, financial resources to support value chain activities
  • Maturity: efficient manufacturing and processes, low costs
  • Decline: Harvesting, consolidating, maintaining, exiting the market
21
Q

Financial Ratio Analysis

A
  • current ratio = current assets/current liabilities
  • total debt ratio = (assets - equity)/assets)
  • inventory turnover = COGS/inventory
  • profit margin = net income/sales
  • market to book ratio = market value per share/book value per share
22
Q

Balanced Scorecard

A

integrating financial analysis with stakeholder perspective