Test 1 Flashcards

1
Q

Stress is….

a. a response to real danger
b. a response to perceived danger
c. a response to real or perceived danger
d. a response to poor physical conditioning

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2
Q

The Stress reaction is….

a. an emotional reaction
b. a physical reaction
c. a psychological reaction
d. a physical and psychological reaction

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3
Q

The best way to handle stress is to….

a. use alcohol and non-prescription drugs
b. learn proper stress-reduction techniques
c. Ignore it
d. use prescription drugs such as tranquilizers

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4
Q

Stress reactions allow the body to

a. perform at a higher level mentally and physically
b. combatathreat
c. escapefromathreat
d. all of the above

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5
Q

The Crisis Intervention Model most suited to police is

a. the cognitive model
b. the psychosocial transition model
c. the equilibrium model
d. the anti-psychotic model

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6
Q

Which of the following physical symptoms of acute stress require(s) immediate corrective action?

a. chest pain
b. difficulty breathing
c. collapse from exhaustion
d. all of the above

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7
Q

Which of the following cognitive signs of acute stress require(s) immediate corrective action?

a. decreased alertness
b. difficulty making decisions
c. hyper alertness
d. mental confusion
e. all of the above

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8
Q

Which of the following emotional signs of acute stress require(s) immediate correction action?

a. panic reactions
b. shock-like state
c. phobic reaction
d. general loss of control
e. all of the above

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9
Q

Which of the following behavioural changes resulting from acute stress require(s) immediate corrective action?

a. change in speech patterns
b. excessive angry outbursts
c. crying spells
d. antisocial acts
e. all of the above

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10
Q

True or False The attitude of the attending officer has no bearing on the outcome of an intervention

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11
Q

True or False A non-violent situation can become violent upon the arrival of the Police

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12
Q

True or False Non-violent disputants should be physically separated and their eye contact with each other broken

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13
Q

True or False Delivering an ultimatum is a good way for officers to diffuse a situation

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14
Q

True or False In Mediation, a solution to a dispute should come from the disputants themselves?

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15
Q

Mediation is an effective problem-solving technique

a) In most situations encountered by police
b) In only a few situations encountered by police
c) Never
d) Only in Domestic violence situations

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16
Q
Appropriate options in a conflict or crisis situation include
a) Arrest
b) Inaction
c) Mediation
d )All of the above
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17
Q

The most important ability a person must possess in a conflict or crisis situation is

a) The ability to defend yourself b) The ability to communicate
c) The ability to use common sense
d) None of the above

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18
Q

If you cannot assist a person with a problem, you should

a) Tell the person you cannot help and leave the scene
b) Call a relative of the person
c) Refer the person to an appropriate community or social agency
d) Remain at the scene as long as the person wishes
e) Call the fire department to put out the fire

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