Test 1 Flashcards
Communication is ____ not ____ because you cannot isolate a single act of it
fluid / static
Types of noise
physical/psychological
Definition of Communication
The process of which individuals use symbols, signs, and behaviors to exchange information
Describe 1st Model of Communication – Linear Model –
One way conversation – sender and receiver– thoughts and ideas sent by message through a channel. Sent message to a receiver who decoded the message.
Describe 2nd Model of Communication – Interactive Model –
All the same elements from the 1st model but now feedback is added
Describe 3rd Model of Communication – Competent Communicator Model –
All the same elements as the 1st and 2nd model but communication occurs simultaneously – nonverbal communication – both the sender and the receiver are now called equal communicators. Relational context.
Name the three Functional Perspectives of Communication
- Expressing Affiliation
- Managing Relationships
- Influencing Others
Name the four Types Needs of Communication
- Physical Needs
- Social Needs
- Practical Needs
- Identity Needs
(Type of Need) Health, being isolated from others, loss of a loved one. Can affect our well-being and how we communicate with others
Physical Needs
(Type of Need) Relates to the need for cohesion with others. Provides us with a sense of belonging
Social Needs
(Type of Need) The everyday needs of getting things done. Brief bytes of communication and not much conversation taking place
Practical Needs
(Type of Need) We learn about ourselves and who we are from others. We gather a sense of self by the communication we share
Idenitity Needs
(Type of Noise) Loud and clear noise. (dogs barking)
Physical Noise
(Type of Noise) The distraction of thoughts going on while we are trying to listen to the communication coming to us. (daydreaming)
Psychological Noise
Help you understand how things work or anticipate how they should proceed. Sterotypes you have developed by experience.
Schemas
Descibe the funcion of Schemas
Communicators retrieve schemas from their memory and interpret new information, people, and situations according to those schemas.
Developed by thinking about your strenghts and weaknesses, observing your behavior in a wide variety of situations, and by watching your own reactions to situations and watching others reactions to you. It can shape what you think of others because your perception of others is related to how you view yourself.
a. Self-concept
b. Self-esteem
c. Self-efficacy
a. Self Concept
How you feel about yourself in a particular situation. A set of attitudes, behaviors, beliefs, and skills that fluctuate according to the situation or context.
a. Self-concept
b. Self-esteem
c. Self-efficacy
b. Self-esteem
The ability to predict actual success
a. Self-concept
b. Self-esteem
c. Self-efficacy
c. Self-efficacy (the prediction is based on self concept and esteem)
Name the 3 Perceptual Barriers
- Narrow perspective
- Sterotyping
- Prejudice
Describe a Narrow Perspective and give an example
Inability to see beyond one’s own beliefs and circumstances. Cultural Myopia is a form of narrow perspective grounded in that one’s cultural is appropriate and relevant in all situations and to all people
Describe Sterotyping
The act of fitting individuals into an existing schemas by grouping people into categories so that you can generalize about their attributes, behaviors, skills, morals, and habits.