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SHARP CAREER COURSE > Test 1 > Flashcards

Test 1 Flashcards

1
Q

What are the Army’s four phase campaigns?

A

Phase 1: Committed Army Leadership Phase 2: Army-wide conviction Phase 3: Achieve Cultural Change Phase 4: Sustainment, Refinement, & Sharing

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2
Q

Define burnout.

A

Burnout is “a state of physical, emotional, and mental exhaustion caused by long-term involvement in emotionally demanding situations.

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3
Q

What are the SHARP campaign Lines of Effort (LOE)?

A

LOE 1 Prevention LOE 2 Investigation LOE 3 Accountability LOE 4 Advocacy LOE 5 Assessment

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4
Q

What is culture?

A

Culture is a system of beliefs and customs (habits and practices) that comprise shared values, attitudes, and lifestyles of a particular group

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5
Q

What are the ABC’s of addressing vicarious trauma?

A

Awareness of one’s needs, emotions, limitation Balance work, play and rest (taking care of others and taking care of yourself) Connection with yourself, to others and to a sense of purpose/meaning

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6
Q

What are the 5 steps of the intervention process?

A

1) Notice the Event 2) Interpret it as a problem 3) Feel responsibility for solving it 4) Choose how to intervene 5) Build the culture to eliminate it

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7
Q

Define vicarious traumatization.

A

The negative reaction to trauma work. It includes a collection of psychosocial symptoms victim advocates may experience through their work

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8
Q

Which organization credentials SARC’s/VA’s?

A

National Organization Victim Assistance

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9
Q

What are four types of Army briefings?

A

Information briefing Decision briefing Mission briefing Staff briefing

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10
Q

What does the “I. A.M.” in the I. A.M. Strong campaign stand for?

A

Intervene Act Motivate

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11
Q

What is active listening?

A

Active listening helps you connect with complainants and victims and enables you to appropriately assess their needs.

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12
Q

What is stress.

A

Stress can be defined as a normal physical response to events that make you feel threatened or upset your balance in some way.

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13
Q

What is P5D?

A

P5D is an acronym used to describe projections, pitch, pace, pauses, pronunciation, distractors

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14
Q

Who are first responder personnel?

A

SARC’s/VA’s Healthcare personnel: SACP, SACC, SAMFE Law Enforcement CID Firefighters/EMT’s Chaplains Special Victim’s Counsel

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15
Q

What is the difference between traumatic stress and vicarious traumatization?

A

Traumatic stress: Stress experienced by victim or witness Vicarious traumatization: Negative reaction to trauma work Experience similar feelings the victim would feel

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16
Q

What is definition of non-verbal communication? Give some examples.

A

It’s a means of exchanging information between people through gestures, facial expressions, posture, silence, and vocal sounds other than words.

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17
Q

What is self care?

A

Self-care is what people do for themselves to establish and maintain health, and to prevent and deal with illness

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18
Q

What are the 6 positive listening skills and critical behaviors?

A

1) Acknowledge: Provide verbal or non-verbal awareness of the speaker - nod, make eye contact, lean forward, use phrases such as “I see,” “that is interesting” 2) Reflect: Reflect feelings, experiences, or content that has been heard or perceived through cues - “What is hear you saying is…” 3) Probe: Ask questions in a supportive way that gathers more information or avoids/clarifies any points or confusion - “Can you clarify what you meant by…” 4) Support: Show warmth and caring in your own way - “I empathize with what you’re feeling…” 5) Be Quiet: Give the other person time to think as well as to talk and do not interrupt them 6) Paraphrase: Summarize what you just heard at the end of the conversation to clarify any confusion - “to confirm, what I heard you say…”

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19
Q

What did FY 2012 NDAA enact?

A

It implemented the DoD Sexual Assault Advocate Certification Program (D-SAACP) in FY12. The D-SAACP is designed to standardize sexual assault response to victims and professionalize DoD victim advocacy. The program consists of three prongs: A credentialing infrastructure for SARCs and SAPR VAs; A framework for skill-based competencies, which identifies and organizes the core knowledge, skills, and attitudes for performing sexual assault victim advocacy; and The evaluation and oversight of SARC and SAPR VA training.

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20
Q

What are the 2 types of stress?

A

1) Acute 2) Chronic

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21
Q

Define compassion fatigue

A

Compassion fatigue is the exhaustion we feel from bearing witness to the suffering and for whom we care for. Trauma does not need to be present.

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22
Q

What are some misconception types of social norms?

A

Pluralistic Ignorance - “maybe it’s just me” False uniqueness - “odd person out” False consensus - “everybody’s with me”

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23
Q

What are the four parts of effective communication?

A

The sender, the receiver, decoding the message, and providing feedback

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24
Q

What are the four categories that stress affects?

A

1) Cognitive 2) Behavioral 3) Emotional 4) Physical (Body)

25
Q

List the 5 spheres of the social-ecological model:

A

1) Individual 2) Social Network 3) Community 4) Community (Army) 5) Society (Nation)

26
Q

What is the definition of traumatic event?

A

A traumatic event is more than a stressor; it is a threat to one’s safety and sense of well being

27
Q

What are the 2 types of sexual harassment outlined in AR 600-20?

A

Quid Pro-Quo: Latin term meaning “this for that” * Conditions placed on a persons career or terms of employment in return for sexual favors * Includes implicit or explicit threats of adverse action if the person doesn’t submit to such conditions and promises of favorable actions Hostile Environment: Occurs when Soldiers or civilians are subjected to offensive, unwanted, & unsolicited comments or behaviors of a sexual nature.

28
Q

What are the steps to respond to a complainant/victim?

A

Consider the complainant/victim Listen actively Be prepared Explain approaches to resolve sexual harassment complaints Bring closure

29
Q

What are the categories of sexual harassment?

A

1) Verbal: Telling sexual jokes 2) Non-verbal: 3) Physical Contact

30
Q

Who is Dr. Morton Bard?

A

Brought about victim-focused training in policy departments and other law enforcement agencies with the book, “The Crime Victim’s book.

31
Q

Who is responsible for creating a climate of prevention?

A

Everyone!

32
Q

What are the 3 impromptu information brief/presentations?

A

1) Introduction 2) Presentation 3) Summary

33
Q

What are the four components to the effective communication model?

A

Sending message Receiving message Decoding message Providing feedback

34
Q

What is a facilitator?

A

An individual who enables groups and organizations to work more effectively

35
Q

What regulation covers EEO discrimination complaints?

A

AR 690-600

36
Q

Commanders are required to conduct a command climate survey within how many days of assuming command?

A

60 days

37
Q

What are the 4 SHARP functional areas?

A

Program management Prevention Response Training

38
Q

What is the definition of a first responder?

A

Individuals who are responsible for the protection and preservation of life, property, evidence, and the environment.

39
Q

What are the 3 categories of prevention?

A

Primary Secondary Tertiary

40
Q

Define resilience

A

Resilience is the process of adapting well in the face of adversity, trauma, tragedy, threats, or even significant sources of stress, such as family and relationship problems, serious health problems, or workplace and financial stressors. It means “bouncing back” from difficult experiences.

41
Q

What is victimology?

A

The scientific study of victimization including the relationships between victims and offenders, the interactions between victims and the criminal justice system, and the connections between victims and other social groups and institutions, such as the media, businesses, and social movements.

42
Q

What is climate?

A

Recurring patterns of behavior, attitudes, and feelings that characterize life in the organization

43
Q

Who is Dr. Martin Symonds?

A

Dr. Symonds was a psychiatrist who discovered that the first moments of interaction with police officers at the scene of a crime are crucial to victims. He also discovered that sometimes law enforcement interaction following a crime brings about a re-victimization.

44
Q

Describe APCE

A

Ask - Ask good question Pause - Wait 7-10 seconds to answer Call - Ask for responses Evaluate - Provide feedback to answers

45
Q

What are the four communication styles?

A

Aggressive, Passive-Agressive, Passive, and Assertive

46
Q

What are some ways to help cope with vicarious trauma?

A

Escape: Getting away from it all Rest: Having no goal or time-line Play: Engaging in activities that make you laugh or lighten your spirits

47
Q

What are the 3 types of stress response?

A

1) Fight 2) Flight 3) Freeze

48
Q

Who is Dr. Ann Burgess?

A

She coined the phrase “rape trauma syndrome”

49
Q

Who is James Rowland?

A

A probation officer to create the first victim’s impact statement (1974)

50
Q

What is intervention?

A

Action of coming in or between something by way of hindrance or modification

51
Q

Strength is comprised of what five dimensions?

A

1) Physical 2) Emotional 3) Social 4) Spiritual 5) Familial

52
Q

What is the definition of prevention?

A

Prevention - The action of stopping something from happening or arising

53
Q

What ALARACT is the professionalism of online conduct?

A

ALARACT 061-2019

54
Q

What policy encourages reporting while maintaining anonymity?

A

DoDI 1020.03

55
Q

What are values?

A

Basis for behaviors Establish what is acceptable Must be modeled to be meaningful Reflected in assumptions

56
Q

What 3 aspects cover self care?

A

Body Mind Spirit

57
Q

What is a sexual innuendo?

A

It’s an indirect remark suggesting something made or sexual in nature

58
Q

Why are boundary issues important?

A

1) Model professional relationships 2) Deliver services 3) Maintain accountability

59
Q

What two programs integrated to form the SHARP program?

A

POSH SAPR

SHARP CAREER COURSE (1 decks)

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