Test 1 Flashcards

1
Q

List 2 reasons we should study communication:

A
  • Improve our communication skills

- Understand what happens in our lives

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2
Q

Define communication:

A

-Systemic process of interaction through symbols to interpret meanings

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3
Q

Explain the chain of communication: (features)

A
  • Ongoing all the time = process
  • Related parts that affect each other = systemic
  • Abstractly represents something else = symbols
  • Significance we put on stuff = meanings
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4
Q

What are the 2 levels of meaning:

A
  • Content level

- Relationship level

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5
Q

Name the 3 types of communication:

A
  • Linear model of communication
  • Interactive model of communication
  • Transactional model of communication
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6
Q

What is linear communication:

A

-One way process where one person acts on another

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7
Q

What is noise:

A

-Anything that interferes with the intended communication

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8
Q

What is the interactive model of communication:

A
  • Receivers respond to senders
  • Senders listen to receivers
  • feedback*
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9
Q

Name the 2 types of feedback:

A
  • Verbal

- Nonverbal

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10
Q

What is the transactional model of communication:

A

-People simultaneously send and receive messages

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11
Q

Define perception:

A
-The active process of 
~selecting
~organizing 
~interpreting 
-People and situations
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12
Q

Name some influencers of selection:

A
  • Acuity of our senses
  • Change
  • How something looks on the outside
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13
Q

Define self fulfilling prophecy:

A

-People act consistent with how they perceive themselves

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14
Q

What are the 4 ways we organize perception and give examples:

A
  • Prototypes = way of thinking that defines the best or most representative example of something (prototype for gf)
  • Personal constructs = judging someone on a spectrum (he looks stupid)
  • Stereotypes = generalizations of someone or a group of people
  • Scripts = guides to how we should act or respond in certain situations (how are you? I’m fine how about you?)
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15
Q

Define interpretation:

A

-Subjective process of explaining perceptions to assign meaning to them

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16
Q

Name and explain the 2 types of locus in interpersonal attribution:

A
  • Internal = I did this myself and am proud of it/can do better
  • External = It was raining so my hair got wet so I didn’t get the job
17
Q

List the 4 influencers of perception:

A
  • Physiology = people are different
  • Culture = Privileged cultures
  • Social and professional roles = having to be or act a certain way because of your job
  • Cognitive abilities = How deeply we think about situations and people
18
Q

Name and explain the 4 rhetorical proofs:

A
  • Ethos = Speaker credibility/character
  • Logos = logic/organization
  • Pathos = emotion
  • Mythos = reinforced stories
19
Q

Name the 3 general purposes for speaking:

A
  • To inform
  • To persuade
  • Entertain
20
Q

What is a thesis statement:

A
  • Short main idea of entire speech
  • Short/precise
  • Easy to remember
21
Q

What design should the flow of information be in an introduction:

A

-Broad to specific

22
Q

How can one be audience centered:

A

-Researching about the group you are talking to and knowing what’s in it for them

23
Q

How is organizing speeches different than organizing a paper:

A
  • Speeches require more explicit organization
  • Speeches benefit from being redundant
  • Speeches don’t need to use complex sentences
24
Q

Name and explain the 3 kinds of outlines:

A
  • Working outline = paper rough draft of initial thoughts and direction
  • Formal outline = full sentences outline entire speech
  • Key word outline = key words and cues that help the speaker during presentation
25
Q

Name the 4 styles of delivery:

A
  • Impromptu
  • Extemporaneous = made to look impromptu but you actually plan
  • Manuscript
  • Memorized
26
Q

Name 2 things that help one to get better at speaking:

A
  • Practice

- Preparation