Test 1

Question 1

Types of IS?

Answer 1

Operational Systems
Management Support Systems
Real-Time Control Systems

Question 2

3 Types of IS issues?

Answer 2

Quality issues
Productivity issues
Operation/Installation issues

Question 3

Three advantages to computers?

Answer 3

high speeds, low costs and reliability

Question 4

Information Systems must be able to do what four things?

Answer 4

Select, Store, Process and Retrieve data

Question 5

An Information System consists of what five parts?

Answer 5

People, Data, Communication, Technology, Process

Question 6

Three types of Stakeholders?

Answer 6

End-users, Owners/Sponsors, Developers

Question 7

List three common Quality problems

Answer 7

Addressing wrong problems,
Neglecting context of system,
Analyzing requirements incorrectly,
Projects being pushed for wrong reasons

Question 8

List three productivity problems

Answer 8

Users change their mind,
external events,
implementation problems,
poor project management

Question 9

List three Installation/Operation problems

Answer 9

Poor installation,
operation issues,
poor maintenance,
limited training/knowledge