Test 1 Flashcards

1
Q

Distributive technology

A

A new way of doing things hat does not meet the needs of existing customers. Tend to open new markets

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2
Q

Sustaining technology

A

Produces an improved product

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3
Q

Reasons for growth of the World Wide Web.

A

Microcomputer revolution
Advancements in networking
Easy to use browsers
Speed of email

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4
Q

Paradigm shift

A

When a new radical form of business enters the market that reshapes the way companies behave

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5
Q

Advantages of ebusiness

A

Expanding global reach
Opening new markets
Reducing costs
Improving effectiveness

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6
Q

Taxonomy

A

Classification of organisms into groups based on similar origin

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7
Q

Challenges of ebusiness

A

Identifying limited markets
Managing consumer trust
Ensuring consumer protections
Adhering to taxation rules

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8
Q

Web 2.0

A

Next generation of Internet used characterized by collaboration, sharing, and free

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9
Q

Four characteristics of Web 2.0

A

Content sharing
User contributed content
Collaboration inside
Collaboration outside

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10
Q

Real simple syndication

A

A web format used to publish updated works

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11
Q

Challenges of web. 2.0

A

Technology dependence
Information vandalism
Copyright

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12
Q

Managerial decision making challenges

A

Large amounts of info
Apply analysis technique
Make decisions quickly

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13
Q

The decision making process

A
Identify problem
Data collection
Solution generation
Solution test
Solution selection
Solution implement
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14
Q

Metrics

A

Measurements that evaluate results to determine whether a project is meeting its goals

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15
Q

Critical success factors

A

Crucial steps companies perform to achieve their goals

Ex: create high quality products, reduce product costs

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16
Q

Key performance indicators

A

Metrics a company uses to evaluate profess toward CSF

Ex: number of product returns, number of new customers

17
Q

Efficiency metrics

A

Measures performance of MIS

Ex: throughout, transaction speed, system availability, info accuracy, response time

18
Q

Effectiveness

A

Measures impact of MIS on business processes

Ex: customer satisfaction, customer conversion rates, usability, financial

19
Q

Transaction processing system

A

The business system that assists with structured decisions

Ex: payroll, order entry

20
Q

Analytical information

A

Encompasses all organizational info and supports semistructered decisions
Ex: sales, product trends, growth projections

21
Q

Granularity

A

Refers to the level of detail in the model or decision making process

22
Q

Digital dashboards

A

Tracks KPIs and CSFs by compiling info from multiple sources and tailoring to meet user needs.
Ex: a graph of stock market prices, list of outstanding alerts