Test 1

Question 1

Describe Maslow’s Hierarchy

Answer 1

five hierarchal categories: physical (air, food) Safety, social needs, self esteem, self actualization (develop potential)

Question 2

What are the steps in the linear communication model

Answer 2

sender, encodes (symbols), message, channel, receiver, decodes (makes sense), noise (distractions)

Question 3

what is the transactional model environments

Answer 3

ethnicity, rich/poor, rushed/nowhere to go, experienced/inexperienced, passionate/not

Question 4

3 types of noise

Answer 4

physiological, psychological, defensiveness

Question 5

self perception is

Answer 5

who you think you are

Question 6

self esteem is

Answer 6

evaluations of self worth

Question 7

what is reflected appraisal

Answer 7

we reflect the way we think others see us

Question 8

reference groups are

Answer 8

we compare ourselves to them

Question 9

social comparison

Answer 9

evaluating ourself on how we compare with others

Question 10

cognitive conservatism

Answer 10

find info that conforms to an existing self concept

Question 11

self fulfilling prophecy

Answer 11

expectations make something more likely to occur

Question 12

self monitoring

Answer 12

watching your behavior and changing how you behave

Question 13

identity management

Answer 13

communications strategies used to influence how others see them

Question 14

what affects selection

Answer 14

stimuli, motives

Question 15

organization

Answer 15

how you view something

Question 16

ethnocentrism

Answer 16

ones own culture is superior

Question 17

halo effect

Answer 17

you form an overall positive perspective on a person based on one positive aspect

Question 18

steps in perception checking

Answer 18

behavior you noticed, 2 interpretations of behavior, request for clarification