Test 1

Question 1

Much of the U.S. trade deficit is with:

a. Canada.
b. India.
c. Japan.
d. China.

Answer 1

d. China

Question 2

The World Trade Organization (WTO) utilizes ____ to establish rules and guidelines for global commerce.

a. NAFTA (North American Free Trade Agreement)
b. GATT (General Agreement on Tariffs and Trade)
c. FTAA (Free Trade Area of the Americas)
d. APEC (Asia Pacific Economic Cooperation)

Answer 2

b. GATT (General Agreement on Tariffs and Trade)

Question 3

An HRIS extends information technology beyond storing and retrieving information to:

a. overseeing production planning.
b. providing current and accurate data for purposes of control and decision making.
c. providing managers easy access to personnel records.
d. serving as an intranet communication system.

Answer 3

b. providing current and accurate data for purposes of control and decision making.

Question 4

The process of setting major organization objectives and developing plans to achieve them is called:

a. strategic planning.
b. HR planning.
c. job analysis.
d. environmental scanning.

Answer 4

a. strategic planning

Question 5

Human resources planning is:

a. a technique that identifies the critical aspects of a job.
b. the process of anticipating and making provision for movement of people into, within, and out of an organization.
c. the process of setting major organizational objectives and developing comprehensive plans to achieve these objectives.
d. the process of determining the primary direction of the firm.

Answer 5

b. the process of anticipating and making provision for movement of people into, within, and out of an organization.

Question 6

Knowledge workers require skills in all of the following areas except:

a. computer programming.
b. planning.
c. decision-making.
d. problem solving.

Answer 6

a. computer programming.

Question 7

The employment of individuals in a fair and nonbiased manner is called

a. affirmative action
b. equal employment opportunity
c. civil rights policy
d. uniform guidelines

Answer 7

b. equal employment opportunity

Question 8

A factor that appears to have influenced the growth of EEO legislation is:

a. the changing attitudes of society at large.
b. the postwar baby boom.
c. shortage of qualified labor.
d. an influx of illegal immigrants.

Answer 8

a. the changing attitudes of society at large.

Question 9

HR managers must be concerned with meshing HR planning and the:

a. organization’s strategic plan.
b. organization’s marketing position.
c. organization’s return on its human assets.
d. competitive environment.

Answer 9

a. organization’s strategic plan.

Question 10

Human Resources Planning (HRP) involves all of the following except:

a. Anticipation of labor shortages and surpluses
b. Providing more employment opportunities for women, minorities and the disabled
c. Calculating the estimated cost of human capital for the fiscal year
d. Mapping out employee training programs

Answer 10

c. Calculating the estimated cost of human capital for the fiscal year

Question 11

An employee alleging discrimination can sue both the manager (or supervisor) of a company and the company itself because:

a. the company provided EEO training to the manager
b. the manager or supervisor perform their job as agents of the company
c. EEO law provides for it
d. the employee can sue the company, but not the manager or supervisor

Answer 11

b. the manager or supervisor perform their job as agents of the company

Question 12

Which of the following groups would not fall under the broad definition of protected classes?

a. African Americans
b. women
c. people above 55
d. white men

Answer 12

d. white men

Question 13

Individuals protected by federal equal employment opportunity laws include all of the following except:

a. minorities.
b. women.
c. people over age 39.
d. homosexuals.

Answer 13

d. homosexuals.

Question 14

A job is:

a. a group of related activities and duties.
b. the different duties and responsibilities performed by one employee.
c. a statement of the knowledge, skills, and abilities required to perform work.
d. a statement of the tasks, duties and responsibilities associated with work.

Answer 14

a. a group of related activities and duties.

Question 15

A job specification is:

a. a group of related activities and duties.
b. the different duties and responsibilities performed by one employee.
c. a statement of the knowledge, skills, and abilities required to perform work.
d. a statement of the tasks, duties and responsibilities associated with work.

Answer 15

c. a statement of the knowledge, skills, and abilities required to perform work.

Question 16

A statement of the knowledge, skills, and abilities required to perform a job is a:

a. job requirement.
b. job specification.
c. job position.
d. job objective.

Answer 16

b. job specification.

Question 17

A position is:

a. a group of related activities and duties.
b. the different duties and responsibilities performed by one employee.
c. a statement of the knowledge, skills, and abilities required to perform work.
d. a statement of the tasks, duties and responsibilities associated with work.

Answer 17

b. the different duties and responsibilities performed by one employee.

Question 18

Different jobs having similar duties and responsibilities can be grouped into:

a. a position.
b. a job requirement.
c. a job family.
d. a skilled craft position

Answer 18

c. a job family.

Question 19

Which of the following is the largest employment agency in the United States?

a. Snelling Personnel Services
b. Kelly Services
c. Manpower Inc.
d. Labor Ready

Answer 19

c. Manpower Inc.

Question 20

The consequences of inadequate HR planning may include all of the following except:

a. vacancies that remain unstaffed.
b. overhiring followed by unnecessary layoffs.
c. the departure of key employees who are seeking better career opportunities.
d. a reduction in the lead time required to hire replacements.

Answer 20

d. a reduction in the lead time required to hire replacements.