Test #1

Question 1

Q12: What does OHS stand for?

Answer 1

A: Occupational Health and Safety

Question 2

Q3: What ensures that the user’s data is protected and readily available?

Answer 2

A: Backup

Question 3

Q15: What applies for protection of people and devices during maintenance?

Answer 3

A: Apply OHS

Question 4

Q1: What are the benefits of conducting maintenance?

Answer 4

A: All the mentioned (a. Increased data protection, b. Extended equipment’s lifespan, c. Increased equipment stability

Question 5

Q6: What is generated and stored in your computer each time you perform a software installation or procedure?

Answer 5

A: Windows Temporary Files

Question 6

Q8: What is any software program or utility launched automatically when the computer boots?

Answer 6

A: Startup Services

Question 7

Q5: Which of the following is NOT a technique or strategy for solving hardware issues?

Answer 7

A: Run C Cleaner

Question 8

Q7: “Make computer easier to see” can be achieved by doing what?

Answer 8

A: Disabling Animations

Question 9

Q4: Which of the following is NOT a purpose of preventive maintenance?

Answer 9

A: Organize electrical-related circuit maintenance

Question 10

Q11: Who is responsible if data loss occurs due to improper data handling?
A: User

Answer 10

A: User

Question 11

Q14: What is the first thing to click when creating a backup in Windows 7 or 10?

Answer 11

A: Control Panel

Question 12

Q18: What type of maintenance enhances computer speed and creates more disk space?

Answer 12

A: Defragmentation

Question 13

Q13: What is a portable driver used to save or backup files manually?

Answer 13

A: USB Drive

Question 14

Q22: Which of the following is NOT included in systematic hardware maintenance?

Answer 14

A: Do not limit the use of your computer

Question 15

Q16: What should you regularly update to protect your computer against viruses?

Answer 15

A: Anti-Virus

Question 16

Q19: What type of maintenance ensures that updates are current?

Answer 16

A: Software Maintenance

Question 17

Q20: What process reduces the degree of fragmentation?

Answer 17

A: Defragmentation

Question 18

Q2: Which of the following is NOT a way to maintain your computer?

Answer 18

A: Add 2 or more antivirus

Question 19

Q23: What task identifies, isolates, and rectifies faults to restore operational conditions?

Answer 19

A: Corrective Maintenance

Question 20

Q21: What is a collective name for malicious software like viruses, ransomware, and spyware?

Answer 20

A: Malware

Question 21

Q9: You will see a list of everything that is installed on your machine.

Answer 21

A: Programs & Features

Question 22

Q10: .It is removing infected files from Quarantine or from its Vault.

Answer 22

A: Regularly Scan Antivirus

Question 23

Q17: This update involves making minor changes to an app or Windows including bug fixes, security patches; adding new support for new hardware and other small improvements.

Answer 23

A: Software Update