Test 1 Flashcards
Red blood cells, white blood cells, and platelets are known as the
the formed elements
Regulation of body heat occurs in the _______ system
muscular
The physician order says to puncture the skin, which of the following would the phlebotomist perform?
Select one:
a. Venipuncture
b. Dermal puncture
c. Phlebotomy
d. Cut down
B
What system maintains balance between water, salts and acids?
Urinary system
Of the following, which is the least desirable, vein to use for venipuncture?
Select one:
a. median cubital vein.
b. cephalic vein.
c. basilic vein.
d. median cephalic vein.
C
The process of clotting is called
coagulation
what is the abbreviation for the blood group system?
ABO
Laboratory tests used to assess the endocrine system include all of the following except:
Select one:
a. Aldosterone
b. B type natriuretic peptide
c. Cortisol
d. Erythropoietin
B type natriuretic peptide
Which of the following is a digestive enzyme commonly tested for in the laboratory?
lipase
Which of the following body systems provides support and allows the body to move?
skeletal
The insertion of a needle into a vein for the purpose of withdrawing blood is
phlebotomy
Oxia, capnia, pnea, and spiro are word parts that refer to what body system?
Respiratory
Cardiac muscle is stimulated by what type of nervous system?
autonomic
another name for platelet is
thrombocyte
Pulmonary circulation refers to the
blood flow to the lungs and back to the heart
The majority of CO2 is transported through the circulatory system from tissue cells to the lungs as
bicarbonate ions
Red blood cells are known as
erythrocytes
“RESPONDEAT SUPERIOR” is Latin for
Let the master answer
If a patient feels threatened by the phlebotomist, he or she may bring suit under civil law for
assault
In a court trial involving a phlebotomy-related nerve injury, a phlebotomy supervisor is asked to testify regarding the proper angle of needle insertion for a venipuncture. What angle range should the supervisor indicate?
15- 30 degrees
A civil wrong committed against a person or property that causes physical injury or damage to someone’s property or that deprives someone of his or her personal liberty and freedom is called
tort
Which one of the following is sufficient proof that deviation from a standard of care has occurred?
documentation
If a phlebotomist fails to exercise the level of care expected of any reasonable phlebotomist, the phlebotomist could be charged with
negligence
At the end of a labor and delivery nurse’s shift, a nurse leaves a woman in labor before the nurse’s replacement arrives. What kind of negligence does this constitute?
abandonment
Malpractice lawsuits are part of ____ law.
civil
When a physician is terminating the care of a patient, physician is
withdrawing from the case
A process in which the opposing sides in a legal course of action, choose a person outside of the court system, with special knowledge in the field, to hear and decide a dispute is
arbitration
What type of consent exists when an emergency procedure such as CPR is provided?
Implied consent
when a patient’s leg healed incorrectly because of the way the cast had been applied is an example of _____ cause
direct
Blood specimens should be drawn according to standards of the
Clinical and Laboratory Standards Institute (CLSI)
A patient has come in for a blood draw. The phlebotomist cleanses the patient’s skin with a Betadine® swab and notices that the patient’s skin has turned red and bumpy. What question should the phlebotomist have asked prior to the cleansing?
do you have an allergy to iodine
When using ergonomic principals when lifting, always
bend knees, keep back straight, do not stoop
Gloves worn for phlebotomy should be changed
Between each patient contact
Which of the following is an allergen commonly present in blood collection equipment?
Latex
Personnel drawing blood must follow Standard Precautions, which include all of the following except
Select one:
a. wearing appropriate personal protective equipment.
b. hand washing only when soap is available.
c. using needles with safety devices.
d. proper disposal of used needles.
B
Where is the most appropriate place in a clinical setting to find information on a substance’s hazards and recommended safety precautions?
The MSDS
Which of the following statements is inaccurate with regard to the use of gloves when drawing blood?
Select one:
a. Gloves prevent contamination of the hands when handling blood or body fluids.
b. Gloves only protect the wearer against the transmission of viruses.
c. Gloves help prevent the transfer of infectious microorganisms from one patient to another.
d. Gloves prevent the transfer of microorganisms from the phlebotomist’s hands to the patient.
B
What is the first step the phlebotomist should take if the patient faints or vomits during a venipuncture?
Stop the procedure immediately
__________ precautions reflects the concept that all patient blood and body fluids are contaminated?
universal
which fire extinguishers should be used when a fire occurs in or near electrical equipment?
class C or class ABC
The federal law designed to protect patient health information is
Health insurance portability and accountability act
Which agency should a medical facility contact for proper information regarding the disposal of medical waste?
OSHA
The chain of infection requires____
a susceptible host
National Patient and Safety Goals (NPSGs) are developed and maintained by
The Joint Commission
Personal protective equipment (PPE) includes which of the following items?
gowns, aprons, or gloves
A phlebotomist would help to prevent needle sticks by
using OSHA approved safety needles
Healthcare facilities achieve the greatest reduction in accidental exposures by requiring a combination of which of the following?
safe products and safe practices
There are many routes by which phlebotomists can be exposed to biohazards. Which of the following is not a common biohazard exposure route?
hand sanitizers
The physical transfer of an infectious agent to a susceptible host through close or intimate contact is
direct contact transmission
A machine that can send documents rapidly to locations outside the office is the
fax machine
is the home phone number required to be on a requisition form
No
What is an important reason to use proper labeling of laboratory specimens?
To help avoid testing delays
Which of the following devices answers calls for you and separates requests into categories so you can answer them efficiently?
automated
A caller listening to a recorded menu and, in response, pressing a number on the telephone keypad is an example of using
an automated menu
The processed information or data generated by a computer to be received by the user is referred to as
output
Which of the following information on a specimen label is not optional?
Select one:
a. Computerized barcode
b. Laboratory accession number
c. Volume of anticoagulant tube
d. Time specimen was collected
D
What is the study of an individual’s concept and use of space?
proxemics
what would be scanned by a laboratory to identify patient or specimen
barcode
Some fax machines use thermal paper, which
reacts to heat and electricity
Which of the following would be used to store data outside the CPU?
Universal Serial Bus (USB)
The physician orders peak and trough blood specimens for therapeutic drug monitoring of a drug taken orally. You collect the peak specimen at the appropriate time. You should then instruct the patient to return for the trough specimen
Just before the patient takes their next dose
When you are on the phone with a caller and you need to pick up another call, it is appropriate to
ask the first caller if they can be placed on hold while you find out what the other caller needs.
_______ is verbal or nonverbal evidence that an individual received and understood a message
feedback
Facial expressions made by the phlebotomist are an example of
non-verbal communication
A patient calls on the phone that is very angry over a laboratory error. Which of the following responses would be best made by the phlebotomist?
Select one:
a. “I can’t help you when you’re angry. Please call back when you calm down”
b. “I’m sorry. I’m sorry. I’m sorry.”
c. “I understand why you are upset. Let me see what I can do.”
d. “Please calm down. I can’t help you until you are reasonable.”
C
When the phlebotomist identifies with their patient’s feelings or thoughts, they are exhibiting
empathy
The process of communication occurs in a loop. Which of the following is not included in the communication feedback loop?
Select one:
a. Message
b. Sender
c. Feedback
d. Trust
D
Language limitations, cultural diversity, and hearing loss are examples of
barriers to communication
A telephone is ringing in an area of the laboratory in which the phlebotomy technician is the only person present. The technician should
answer the phone and immediately transfer to the proper department
A phlebotomist who completes all work and documents all of the day’s activities before leaving for the day is demonstrating
professionalism
Insurance companies refer to what groups as primary care physicians?
family practitioners and internist
The world’s largest publisher of scientific and medical information is the
American Medical Association
Which of the following use their eyes and hands to identify structural problems while supporting the body’s natural tendency toward health and self-healing?
Doctors of Osteopathy
When a patient with the flu describes how he has been unable to sleep, the empathic phlebotomist most appropriately responds with
Select one:
a. “I feel sorry for you.”
b. “It will get better soon.”
c. “I know how the flu can disrupt sleep.”
d. “You cannot expect to sleep when you are sick.”
C
Which specialists reads electrocardiograms (ECGs) for hospital laboratories?
Cardiologist
Hemoglobin and hematocrit are analyzed in what department
hematology
Which of the following would require the most attention when scheduling specimen collection assignments?
Select one:
a. 24-hour urine specimens
b. Random urine specimens
c. Tolerance test specimens Correct
d. Urine culture and sensitivity specimen
C; tolerance test specimens
The term used to describe when the body is still at rest, approximately 12 hours after the last intake of food, exercise, or activity is the
basal state
A physician must be consulted prior to performing a venipuncture or capillary puncture on
a prior mastectomy patient
the most common type of urine sample that may be obtained at any time of the day?
random urine