Test 1

Question 1

What are the purposes of a Report?

Answer 1

• To answer business questions and solve business problems in
  writing or presentation format
• Reports play a significant role in helping
  decision makers solve problems

Question 2

What are the Reports functions?

Answer 2

reports can be classified into 2 functional categories: Information Reports and Analytical Reports

Question 3

What is an Information Report?

Answer 3

Present information without analysis or
recommendation
Examples: routine operations, compliance with
regulations, or company policies and procedures

Question 4

What is an Analytical Report?

Answer 4

Provide analysis and conclusions/recommendations as
well as information
Provide insight to persuade readers
Examples: feasibility report, recommendation report

Question 5

What are the 2 Report Organization Patterns?

Answer 5

1. Direct Pattern
   - Introduction, facts, and summary
   - Used when reader is familiar with topic
2. Indirect Pattern
   - Introduction/description, facts, and interpretation
   - Problem, alternative, then solution
   - Helpful when reader is unfamiliar

Question 6

How can you present information?

Answer 6

PowerPoint, emails, memos, letters, templates (forms, data), formal reports

Question 7

What are the Report Formats?

Answer 7

1. Letter Format
   - Short (under 8 pages), addressed outside the
   organization
   - Prepared using a company’s letterhead
2. Memo Format
   - Stays within organization
   - Headings: date, to, from, subject
3. Template Format
   - Used for repetitive data such as sales reports
   - Standardized headings
4. Digital (Electronic)Format
   - Sent as e-mail
   - Report is either in the body of the email, or is attached to the email as a memo, letter, or a PowerPoint deck.
5. Manuscript Format
   - Longer, more formal reports
   - Use headings and subheadings
6. PowerPoint (Digital Slide Format)
   - Used to guide the presenter
7. Infographics
   - Visual representations of data or information

Question 8

What are the parts of a letter?

Answer 8

 Letterhead
 Dateline
 Inside Address
 Attention Line
 Subject and Reference Lines
 Salutation
 Body
 Complimentary Close
 Signature Block
 Reference Initials
 Enclosure Notation
 Copy Notation

Question 9

What is a memo?

Answer 9

A memo or memorandum is a communication note
that records events or observations on a topic.
A memo is a physical communication tool: a
printed letter that is distributed internally within a
company.

Question 10

What are the parts of a memo header?

Answer 10

1. Date: complete and current date
2. To: readers name and job title
3. From: authors name and job title
4. Subject: what the memo is about

Question 11

What are the parts of a memo?

Answer 11

1. Subject
2. Opening
3. Body
4. Closing