Terms to Know - Network & Voice

Question 1

Circuit based

Private connections

A data-forwarding technology that increases the speed & controls the flow of network traffic

Data is directed through a path via labels instead of requiring complex lookups in a routing table at every stop

Offers information transfer speeds that aren’t available in a traditional IP-routed network

Answer 1

MPLS
Multiprotocol Label Switching

Question 2

MPLS stands for?

Answer 2

Multiprotocol Label Switching

Question 3

WAN stands for?

Answer 3

Wide Area Network

Question 4

Extends over a large geographic area for the primary purpose of computer networking

Often established with leased telecommunication circuits

A computer network that connects smaller networks

Answer 4

WAN
Wide Area Network

Question 5

Circuit based

Refers to a communication connection between 2 endpoints or nodes

Example: A telephone call, where 1 telephone is connected with another, & what is said by 1 caller can only be heard by the other

Answer 5

Point to Point

Question 6

DIA stands for?

Answer 6

Dedicated Internet Access

Question 7

Circuit based

Fully dedicated bandwidth that isn’t shared & the speed doesn’t vary

An internet connection totally dedicated to a specific location or business

Answer 7

DIA
Dedicated Internet Access

Question 8

Circuit based

Wide bandwidth data transmission which transports multiple signals at a wide range of frequencies & internet traffic types, enables messages to be sent simultaneously

High-speed internet access

WiFi is a wireless connection that connects your phone or computer to your modem/router, while _____ is the actual internet connection that your modem/router uses to send & receive data from your house/business to the wider world

Answer 8

Broadband

Question 9

SD-WAN stands for?

Answer 9

Software-Defined Wide Area Network

Question 10

Enables optimized traffic routing over multiple transport media, while VPNs are typically designed to send all traffic over a single network line

More network connectivity flexibility than VPN due to ____’s use of a variety of connections, such as broadband internet, LTE, 4G, or MPLS

Answer 10

SD-WAN
Software-Defined Wide Area Network

Question 11

is the physical link or circuit that connects from the demarcation point of the customer premises to the edge of the common carrier or telecom service provider’s network

3 different levels in the ____ are: physical link, data transmission, services provision

Answer 11

Loop

Question 12

A jack where a cable can be connected

Interfaces the equipment at the customer premises with the overall telecom network – the point of interconnection for incoming

Answer 12

Port

Question 13

The description or measurement of the overall performance of a service, such as a telephony or computer network or cloud computing service, particularly the performance seen by the users of the network

Consists of a set of parameters related to the performance of traffic on telecom network

Answer 13

QoS
Quality of Service

Question 14

QoS stands for?

Answer 14

Quality of Service

Question 15

Sometimes a subsegment of UCaaS

A signaling protocol that enables the Voice Over Internet Protocol (VoIP) by defining the messages sent between endpoints & managing the actual elements of a call

Virtual connection to the PSTN (Public Switched Telephone Network)

Answer 15

SIP
Session Initiation Protocol

Question 16

SIP stands for?

Answer 16

Session Initiation Protocol

Question 17

PRI stands for?

Answer 17

Primary Rate Interface

Question 18

Often replaced when moving to UCaaS

Physical connection to the PSTN

A form of TDM (Time Division Multiplexing – traditional method of achieving PSTN connectivity through physical circuits over a single transmission), allowing you to send up to 23 separate communications via voice, data, or video. Typically used by larger enterprise companies with a PBX (Private Branch Exchange) system to help with access to the PSTN

Answer 18

PRI
Primary Rate Interface

Question 19

POTS stands for?

Answer 19

Plain Old Telephone Service

Question 20

Often replaced when moving to UCaaS

Traditional landline phone system

Analog voice transmission system that’s installed with copper wires

Answer 20

POTS
Plain Old Telephone Service

Question 21

SLA stands for?

Answer 21

Service Level Agreement

Question 22

Defines a set of specific services tuned to the needs of a given customer, along with quality parameters that can be technical (ex: measured service availability) or organizational (ex: reaction time, notification time)

Can also define rate reductions & discounts that are applied when a service provider fails to meet the desired service parameters or the terms of an agreement

Answer 22

SLA
Service Level Agreement

Question 23

UCaaS stands for?

Answer 23

Unified Communications as a Service

Question 24

Cloud-based service offering that enables enterprise communications & allows for instant collaboration across office locations

Helps keep enterprises connected through voice, text, instant message platforms, web, video conferencing, etc.

Answer 24

UCaaS
Unified Communications as a Service

Question 25

CCaaS stands for?

Answer 25

Contact Center as a Service

Question 26

Software deployment model that enables companies to only purchase the technology they need

Commonly operated by a vendor to reduce IT, integration, & support costs

Answer 26

CCaaS
Contact Center as a Service

Question 27

Part of the network security system that filters incoming & outgoing network traffic based on the network security rules defined by system users

Primary purpose is to reduce or eliminate unwanted network communication & malicious attacks

Answer 27

Firewall

Question 28

AI stands for?

Answer 28

Artificial Intelligence

Question 29

Use advanced algorithms to look for patterns within the data, enabling telcos to both detect & predict network anomalies, allowing them to proactively fix problems before customers are negatively impacted

______-managed firewall service can protect a computer network from known & future threats

Answer 29

AI
Artificial Intelligence