Terms And Definitions Flashcards
Attract Screen
The welcome screen on the kiosk.
CBBG
Cabin seat baggage.
PAX are required to purchase a seat for items too large to fit overhead or under the seat in front of them that are also too fragile to fly in the cargo hold.
What three questions should you ask when troubleshooting a kiosk?
Is it the boarding pass paper, bag tag paper, or is there a jam?
ROC
Reduce Overhead Carry-On Program
How many bags do active duty military personnel receive?
5 free bags.
How many free bags do elite AS travelers receive?
2 free bags.
Who receives three free bags?
Travelers within the state of Alaska.
These travelers receive one free bag.
Travelers to and from MEX and GDL
Who or what is eligible for the claim at gate service?
Elite travelers and PAX with assistive devices.
NR
Non-Rev
MM
Maybe-Maybe/Might make it (Non revenue)
What is the meaning of diagonal lines on a boarding pass?
Non-Rev traveler. Look for boarding priority code to be written as well.
JACS
Jump-seat authorization control system
1W/2W
Big window - flight deck jump-seat
1X
Flight attendant jump-seat
What will unchecking the IT button during payment do?
Makes it a paper ticket.
What does V/S indicate on a bag tag?
Voluntary separation. This indicates a passenger might be traveling without their bag.
Animals must be able to do what inside their kennels?
Stand up and turn around.
These types of animals can only fly in cabin
Short nosed cats and dogs.
How much ammo can be carried on a domestic flight?
Up to 50 pounds
How much ammo can be carried on an international flight?
No more than 11lbs.
What is conditional acceptance?
AS is not responsible for damage to fragile/likely to be damaged items. Wheelchairs are not included in this.
What is the max weight for musical instruments?
165lbs
Function 1
ESC pressed once
Function 2
ESC pressed twice
027
First three digits of ticket numbers originating on AS flights.
Hot Key
Alt
Command Key
Control
Scroll Lock
Toggle between response screens.
Ctrl 0-3
Clears response screens. Ctrl+0 clears all screens.
SEAAPT
APT displays public info for airports.
SEAFTO
FTO displays private/company info.
FTO
Field ticketing office
V
Victory. Claimed seats for elites.
L
Seats suitable/reserved for unaccompanied minors.
H
Seats suitable/reserved for disabled passengers.
$
Preferred plus seats.
U
Undesirable seats. These seats may not recline or have armrests that are fixed.
Q
Flights suitable/reserved for elites. Can be given to anyone on the day of the flight.
N
Broken seats or seats not being utilized due to weight and balance.
I
Infant block
Z
Airport block.
Rules for infants in Q400
6 lap seats max. 1 per row. None in exit row.
Rules for infants on CRJs
None in exit row. 1 per row. None on the captain side.
Rules for 737 infants
None in row 1 or 6. 1 per row. None in exit row or rows immediately preceding or following.
Ctrl+A
Quick Availability
Ctrl+R
Reissue Ticket
Ctrl+E
Exit Image
Ctrl+Q
Quick Passenger Info
Ctrl+I
Out focus back on input section
VCR
Virtual Coupon Record - Pax payment info
PNR
Passenger Name Record. Flight itinerary, passenger data
Status Code: OK
Ready to be used
Status Code: CKIN
Checked-in
Status Code: LFTD
On board
Status Code: USED
Flight is off the ground
Status Code: PRT
Printed to paper
Status Code: VOID
No longer valid for travel
Status Code: EXCH
Reissued for another ticket
Status Code: RFND
Ticket refunded
Status Code: NOGO
VCR not valid for travel/payment failed
IT - TT - /E - TE
Electronic tickets