Terms and Conditions Flashcards
At the start of shift, Taxicab driver shall maintain record of what information (6):
- Plate and municipal taxicab licence number
- provincial licence plate number;
- Driver’s name, address, and municipal driver’s license number
- Date, time and odometer reading when driver started operation
- Date, time, and location of the beginning and termination of each trip; and
- Amount of fare collected for each trip;
What must Taxicab driver have in their possession (6):
- Airport Approved Driver’s Certificate (ADC)
- Ontario driver’s licence
- provincial vehicle ownership certificate
- municipal driver’s licence and municipal taxicab licence
- ATP
- proof of insurance
Fill in blank:
Taxicab driver must produce …………… when asked by Ground Transportation Inspector or Peel Police
Approved Driver’s Certificate (ADC)
Upon discharging passengers at the Airport, or returning without passengers to the Airport, where must you proceed?
Proceed directly to one of the commercial vehicle holding compounds to be dispatched.
Fill in blank:
Driver shall take a position at the …………… of the designated line and move with the line until …………….
Rear
dispatched to the Terminal Building.
Can you make repairs to the Taxicab on airport premises?
No.
Fill in blank:
Advise GTAA within ………. days if there is changes to your …………. or …………… ?
Advise GTAA within 3 days if there is changes to your personal address or phone number
Before commencing your shift, what do you have to check? (3)
- no mechanical defects
- no damage
- interior is clean
If passenger leaves their property in your taxi, what should you do?
immediately deliver to the GTAA
At all times, when your taxi cab is on Airport Premises, where should you be?
Sufficiently close to the Taxicab to have it under observation
You must conform to all instructions issued by the …………… , Peel Police or ……………
Platform Dispatcher
Ground Transportation Officer
Can you accept a fare at the Airport without first proceeding through the designated line in one of the commercial vehicle holding compounds?
No
Can you refuse a request from a person for Taxicab service?
No, unless:
1. they are intoxicated; or
2. conducting themself in disorderly manner
In case of flat tire, what must you have in your taxicab?
- spare wheel
- tools and equipment to change tire
Are you aloud to store your personal materials in the trunk?
No.
You can only store material essential for ensuring the Taxicab’s continuing operation.
True or False?
Driver can induce any person to engage a Taxicab by misleading or deceiving that person about:
* the location or distance to any destination
* any other false representation
False.
You cannot mislead or deceive passengers.
Taxicab Vehicle Requirements (9)
(Schedule C)
- Plate (on front grill of passenger side)
- Municipal licence number (on fenders)
- AVI transponder
- Not older than 6 years
- 6 or 8 cylinder engine
- Company logo (on both rear doors)
- Rooftop taxi sign (capable of illumination)
- Container of printed material (for passenger)
- Tariff zone rate card (for passenger)
True or False:
You do not need to be neatly dressed in the company uniform and be clean in personal appearance.
False
True or False:
You must be clean in hygiene and act in a civil and businesslike manner
True
True or False:
You can accept VISA, Master Card.
You can refuse United States currency in payment.
False.
All three payment methods are valid.
What do you have to display for the passenger?
GTAA approved tariff chart
True or False:
You can carry a greater number of occupants than the manufacturer’s rating of vehcle seating capacity.
False.
True or False:
No Driver shall smoke while transporting passenger(s), even if expressly permitted to do so by such passenger.
False.
No Driver shall smoke while transporting passenger(s), except when expressly permitted to do so by such passenger.
True or False:
You must present yourself to the GTAA upon notice to respond to complaints from
customers and/or the public.
True.
True or False:
You cannot refuse a request from a person for Taxicab service, even if they are intoxicated or acting disorderly.
False.
You can refuse service, but ONLY if they are:
* intoxicated
* acting in disorderly manner
