Terms & Acronyms Flashcards
1
Q
ADA
A
Americans with Disabilities Act
2
Q
ADAAA
A
Americans with Disabilities Act Amendments Act
3
Q
what does ADDIE stand for?
A
Analysis
Design
Development
Implementation
Evaluation
4
Q
what is ADDIE?
A
a five-step instructional design framework that guides the design and development of learning programs
5
Q
ADEA
A
Age Discrimination in Employment Act
6
Q
ADR
A
Alternative dispute resolution; an umbrella term for the various approaches and techniques (other than litigation) that can be used to resolve a dispute, such as arbitration, conciliation and mediation
7
Q
analytics
A
tools that add context or subclassifying comparison groups to data so that the data can be used for decision support
8
Q
applicant
A
person who applies for or formally expresses interest in a position
9
Q
arbitration
A
method of alternative dispute resolution (ADR) by which disputing parties agree to be bound by the decision of one or more impartial individuals to whom they submit their dispute for final determination
10
Q
assessment center
A
process by which job candidates or employees are evaluated to determine suitability and/or readiness for employment, training, promotion or an assignment
11
Q
ATS
A
Applicant tracking system; a software application that automates organizations management of the recruiting process, such as accepting application materials and screening applicants
12
Q
balance sheet
A
statement of an organizations financial position at a specific point in time, showing assets, liabilities and shareholder equity
13
Q
balanced scorecard
A
performance management toll that depicts an organizations overall performance as measured against goals, lagging indicators and leading indicators
14
Q
benchmarking
A
process by which an organization identifies performance gaps and sets goals for performance improvement by comparing its data, performance levels and/or processes against those of other organization
15
Q
benefits
A
mandatory or voluntary payments or services provided to employees, which typically cover retirement, health care, sick pay/disability, life insurance and paid time off.
16
Q
BFOQ
A
Bona fide occupation qualification, a factor that is reasonably necessary, in the normal operations of an organization, to carry out to a particular job function
17
Q
bias
A
a partiality or an inclination or predisposition for or against something
18
Q
business case
A
tool or document that defines a specific problem, purpose a solution and provides justifications for the proposal in terms of time, cost-efficiency and probability of success
19
Q
business intelligence
A
raw data that is translated into meaningful information for decision-makers to use in taking strategic action
20
Q
business unit
A
element or segment of an organization that represent a specific business function such as accounting, marketing or production; also may be called department, division, group, cost center or functional area
21
Q
buy-in
A
process by which a person or group provides a sustained commitment in support of a decision, approach, solution or course of action
22
Q
candidate experience
A
perception of a job seeker about an employer based on interaction during the complete recruitment process
23
Q
career development
A
progression through a series of employment stages characterized by relatively unique issues, themes, and tasks
24
Q
career mapping
A
process by which organizations use visual tools or guides to depict prototypical or exemplary career possibilities and paths in terms of sequential positions, roles, and stages
25
career pathing
process by which employers provide employees with a clear outline for moving from a current to desired position
26
cash flow statement
statement of an organizations ability to meet its current and short-term obligations by showing incoming and outgoing cash and cash reserves in operations, investments and financing
27
center of excellence
team or structure that provides expertise, best practices, support and/or knowledge transfer in a focused area
28
CEO
chief executive officer
29
CFO
chief financial officer
30
change initiative
transition in an organization's technology, culture, or behavior of its employees and managers
31
change management
principles and practices for managing a change initiative so it is more likely to be accepted and to receive the resources necessary to reshape the organization and its people
32
CHRO
chief human resource officer
33
coaching
focused, interactive communication and guidance intended to develop and enhance on-the-job performance, knowledge or behavior
34
COBRA
Consolidated omnibus budget reconciliation act
35
code of conduct
document that summarized the standards of business conduct for an organization, such as rules, values, ethical principles and vision
36
comparable worth
concept that jobs that are primarily filled by women and require skills, effort, responsibility and working conditions comparable to similar jobs primarily filled by men should have the same classifications and salaries
37
competencies
clusters of highly interrelated attributes that give rise to the behaviors needed to perform a give job effectively
38
compliance
state of being in accordance with all national, federal, regional and/or local laws, regulations, and/or other government authorities and requirements applicable to the places in which an organization operates
39
conciliation
method of non-binding alternative dispute resolution (ADR). by which a neutral third party tries to help disputing parties reach mutually agreeable decision - mediation
40
conflict of interest
situation in which a person or organization may potential benefit, either directly or indirectly, from undue influence due to involvement in outside activities, relationship, or investments that conflict with or have an impact on the employment relationship or its outcomes
41
COO
Chief operating officer
42
cost-benefit analysis
approach to determining the financial impact of an organization activities and programs on profitability by comparing value created against the cost of creating that value
43
critical path
amount of time needed to complete all require elements or components of a task, which is determined by taking into account all project-task relationships
44
what does CSR stand for?
corporate social responsibility
45
what is CSR?
an organizations commitment to operate ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local and global community
46
culture
basic beliefs, attitudes, values, behaviors, and customs shared and followed by members of a group. which give rise to the group's sense of identity
47
diversity
the differences between individuals on any attribute that may lead to the perception that another person is different from the self
48
due diligence
requirement to thoroughly investigate an action before it is taken through diligent research and evaluation
49
EAP
employee assistance program
50
EEOC
equal employment opportunity commission
51
e-learning
electronic media delivery of educational and training materials, processes and programs
52
emotional intellignce
ability to be aware of, control and express one's emotions and to handle interpersonal relationship judiciously and empathetically
53
employee enegagement
employees' emotional commitment to an organization, which is demonstrated by their willingness to put in discretionary effort to promote the organization's effective functioning
54
employee experience
sum of all touch-points an employee has with an employer, including those related to an employees role, workspace, manager and well-being
55
employee surverys
instruments that collect and assess information on employee's attitudes and perceptions of the work environment or employment conditions, such as engagement or job satisfaction
56
employees
individuals who exchange their work for wages or salary
57
EPA
Equal Pay Act
58
equality
equal treatment of individuals and groups
59
equity
a relative form of equality that takes into consideration the needs and characteristics of the individuals, the context of the situation, and circumstances that result in disparate outcomes
60
ERISA
Employee Retirement Income Security Act
61
ethics
set of behavioral guidelines that an organization expects employees at all levels to follow to ensure appropriate moral and ethical business standards
62
evidence-based
approach to evaluation and decision-making that utilizes data and research findings to drive business outcomes
63
what does EVP stand for?
employee value proposition
64
what is EVP?
employees perceived value of the total rewards and tangible and intangible benefits they receive from the organization as part of employment, which drives unique and compelling organizational strategies for talent acquisitions, retention and engagement
65
exit interview
meeting held with an employee who is about to leave an organization
66
FCRA
fair credit reporting act
67
FLSA
fair labor standards act
68
FMLA
family and medical leave act
69
focus groups
small group of invited individuals who actively participate in a structured discussion in which a facilitator elicits input on a specific product, process, policy or program
70
gap analysis
method of assessing a current state to determine what is need to move to a desired future state
71
gig economy
free market system in which temporary positions are common and organizations hire independent workers for short-term commitments instead of full-time employees
72
GINA
Genetic information nondiscrimination act
73
globalization
status of growing interconnectedness and interdependency among countries, people, markets, and organizations worldwide
74
governance
system of rules and processes set up by an organization to ensure its compliance with local and international laws, accounting rules, ethical norms, internal codes of conduct, and other standards
75
hazard
potential harm that is often associated with a condition or activity that, if left uncontrolled, can result in injury or damage to people or property
76
HIPPA
health insurance portability and accountability act
77
HR
human resources
78
HR service model
approach to structuring and delivering and organizations HR services to support organizational success
79
HRBP
HR business partner, adviser an organizations leaders in developing a human capital strategy that closely aligns with overall organizational mission
80
HRIS
HR information system used for gathering, storing, maintaining retrieving, revising and reporting relevant hr data
81
HRM
human resource management
82
inclusion
extent to which each person in an organization is and feels welcomed, respected, supported and valued as a team member
83
individual development plan
document that guides employees toward their goals for professional development and growth
84
information management
use of technology to collect, process, and condense information for the purpose of managing the information efficiently as an organizational resource
85
integrity
adherence to a set of ethical standards that reflect strong moral principles, honestly and consistency in behavior
86
IT
information technology
87
job analysis
process of systematically studying a job to identify the activities/tasks and responsibilities it includes
88
job description
document that describes a job and essential functions/requirements
89
job enlargement
process of broadening a jobs scope by adding different tasks to the job
90
job enrichment
process of increasing a jobs depth by adding responsibilities to the job
91
job evaluation
process of determining a jobs value and price to attract and retain employees by comparing it against other jobs within the organization or similar jobs in the market
92
KPI
key performance indicator; a quantifiable measure of performance that gauges an organizations progress toward strategic objectives or other agreed-upon performance standards
93
KSAO's
knowledge, skills, abilities and other characteristics
94
labor union
group of workers who formally organize and coordinate their activities to achieve common goals in their relationship with an employer or group of employers
95
lagging indicator
type of metric describing an activity or change in performance that has already occurred
96
leadership
ability to influence, guide, inspire, or motivate a group or person to achieve their goals
97
leadership development
interventions designed to help an individual gain the knowledge, skills, abilities and other characteristics needed to engage with people and persuade them to work toward a vision or goal
98
leading indicator
type of metric describing an activity can change future performance and predict success in the achievement of strategic goals
99
liabilities
organizations debts and other financial obligations
99
LMRA
labor management relations act
99
measurement
process of collecting, quantifying and evaluating dta
99
M&A
merger and acquisition; a process by which two separate organizations combine, either by joining together as relative equals (merger) or by one procuring the other (acquisition)
99
manager development
interventions designed to help an individual gain the KSAO's required to manage people and resources to deliver a product or service
99
mediation
method of non-binding alternative dispute resolution (ADR) by which a neutral third party tried to help disputing parties reach a mutually agreeable decision, such as conciliation
100
mentoring
relationship in which one person helps guide another's development
101
mission statement
concise outline of an organization's strategy that specifies the activities it intends to pursue and the course its management has charted for the future
102
MNC
multinational corporation
103
motivation
factors that initiate, direct, and sustain human behavior over time
104
negotiation
process by which two or more parties work together to reach agreement on a matter
105
NLRA
National Labor Relations Act
106
offshoring
method by which an organization relocates its processes or production to an international location through subsidiaries or third-party affiliates
107
onboarding
process of integrating a new employee with a company and its culture, as well as getting a new hire the tools and information needed to become a productive member of the team
108
organizational effectiveness
degree to which an organization is successful in executing its strategic objectives and mission
109
organizational learning
acquisition and/or transfer of knowledge within an organization through activities or processes that may occur at several organization levels; ability of an organization to learn from its mistakes and adjust its strategy accordingly
110
organizational values
beliefs and principles defined by an organization to direct and govern its employees behaviors
111
orientation
process by which new employees become familiar with the organization and with their specific department, co-workers and job
112
OSHA
occupational safety and health adminstration
113
OSH Act
Occupational safety and health act
114
outsourcing
process by which an organization contracts with third-party vendors to provide selected services or activities instead of hiring new employees
115
performance apprasisal
process of measuring and evaluating an employee's adherence to performance standards and providing feedback to the employee
116
performance management
tools, activities and process that an organization uses to manage, maintain and/or improve the job performance of employees
117
performance measures
data or calculations comparing current performance against key performance indicators (KPI)
118
performance standards
behaviors and results defined by an organization to communicate the expectations of management
119
PESTLE analysis
political, economic, social, technological, legal, and environmental analysis, a method used to assess external factors and their influence on an organization
120
position
scope of work roles and responsibilities associated with one or more people
121
PTO
paid time off
122
realistic job preview
tool used in the staffing/selection process to provide an applicant with honest, complete information about the job and work environment
123
recruitment
process by which an organization seeks out candidates and encourages them to apply for job openings
124
regulations
rule or order issued by an administrative agency of government, which usually has the force of law
125
reliability
extent to which a measurement instrument provides consistent results
126
remediation
process by which an unacceptable action or behavior is corrected
127
remote work
work that is completed away from the office
128
remuneration
total pay in the form of salary and wages received in exchange for employment, such as allowances, benefits, bonuses, cash incentives, and monetary value of non-cash incentives
129
remuneration surveys
instruments tat collect information on prevailing market compensation and benefits practices such as base pay, pay ranges, starting wage rates, statuary and market cash payments, PTO and variable compensation
130
repatriation
process by which employees returning from international assignments reintegrate into their home country's culture, conditions, and employment
131
restructuring
act of reorganizing the legal, ownership, operational, or other structures of an organization
132
retention
ability of an organization to keep its employees
133
risk
uncertainty that has an effect on an objective, where the effect may include, opportunities, losses and threats
134
risk management
system for identifying, evaluating and controlling actual and potential risks to an organization, and which typically incorporates mitigation and/or response strategies, including the use of insurance
135
what does ROI stand for?
return on investment
136
what is ROI?
data or calculation comparing an investment's monetary or intrinsic value against expended resources.
137
selection
process of evaluating the most suitable candidates for a position
138
sense of belonging
extent to which individuals feel that they are a part of, included in and connected with people a their organization
139
shared services
self-service or call center operations that promote HR expertise and deliver improved services across an organization
140
Six Sigma / Lean Six Sigma
a set of techniques and tolls for process improvement that aim to increase quality by decreasing defects in processes. Lean Six Sigma also aims to increase speed by eliminating waste
141
social media
internet technology platforms and communities
142
socialization
process by which people learn the knowledge, language, social skills, culture and values of a group or organization
143
sourcing
process by which an organization generates a pool of qualified job applicants
144
stakeholders
people affected by an organization's social, environmental, and economic impact, such as customers, employees, local communities, regulators, shareholders, and suppliers
145
stay interviews
structured conversations with employees for the purpose of determining which aspects of a job, such as culture, engagement, leadership, organization and satisfaction, encourage employee retention or may be improved to encourage retention
146
strategic management
system of actions that leaders take to drive an organization toward its goals and objectives
147
strategic planning
process of setting goals and designing a path towards organization success
148
strategy
plan of action for accomplishing an organization's overall and long-range goals
149
succession planning
process of implementing a talent management strategy to identify and foster the development of high-potential employees or other job candidates who, over time, may move into leadership positions of increased responsibility
150
sustainability
practice of purchasing and using resources wisely by balancing economic, social, and environmental concerns toward the goal of securing present and future generations' interests
151
SWOT analysis
strengths, weaknesses, opportunities, threats analysis
a method for assessing an organizations strategic capabilities through the environmental scanning process, identifies internal and external factors
151
systems thinking
process for understanding how seemingly independent units within a larger entity interact with and influence one another
151
talent management
system of integrated HR processes for attracting, developing, engaging and retaining employees who have the KSAO's to meet current and future business needs
151
totalization agreements
bilateral agreements between countries that are created for the purpose of eliminating double taxation of employees on international assignments
152
training
process by which employees are provided with the KSAOs specific to a task or job
153
transformational leadership
focuses on challenging and developing members to attain long-range results
154
transparency
agreements, dealing, information, practices and transactions are open to disclosure and review by relevant individuals
155
turnover
rate at which employees leave a workforce
156
what does ULP stand for?
Unfair Labor Practice
157
what is an ULP?
a violation of employee rights that is prohibited under U.S. labor-relations statutes
158
validity
extent to which a measurement instrument measures that it is intended to measure
159
value
measure of usefulness, worth or importance
160
variance analysis
statistical method for identifying the degree of difference between planned and actual performance or ourcomes
161
vision
description of what an organization hopes to attain and accomplish in the future, which guides it toward that defined direction
162
VP
vice president
163
WARN
Worker Adjustment and Retraining Notification Act
164
Work/life intergration
approach to create harmony among all areas of life, such as work, home/family, community, personal well-being and health
165
workforce planning
strategic process by which an organization analyzes its current workforce and determines the steps required for it to prepare for future needs
166
workspace solution
modification of a job, job-site or way of doing a job so an individual with a disability has equal access to opportunity in all aspects of work and is able to perform the job's essential functions
