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terms Flashcards

1
Q

10BaseT

A

Ethernet cabling system designed to run at 10 Mbps on twisted pair cabling.

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2
Q

100 BaseT

A

Ethernet cabling system designed to run at 100 Mbps on twisted pair cabling. Also called Fast Ethernet

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3
Q

1000 BaseT

A

Ethernet cabling system designed to run at 1000 Mbps on twister pair cabling. Also called Gigabit Ethernet

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4
Q

10-Gigabit Ethernet (10GbE)

A

Ethernet standard that supports speeds of up to 10 Gbps and is common on server-to-server connections. Requires Cat 6 or better twisted pair or fiber optic cabling.

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5
Q

110 block

A

The most common connection used with structured cabling, connecting horizontal cable runs with patch panels

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6
Q

1.5 Gbps

A

SATA drive variety with maximum throughput of 150 MBps

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7
Q

2.1 speaker system

A

Speaker setup consisting of two stereo speakers combined with a subwoofer.

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8
Q

2-in-1

A

Portable devices that attempt to serve as both a laptop and a tablet.

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9
Q

3 Gbps

A

SATA drive variety with maximum throughput of 300 Mbps

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10
Q

3-D graphics

A

Video technology that attempts to create images with the same depth and texture as objects seen in the real world

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11
Q

3-D printer

A

Device that creates (or “prints”) three-dimensional objects, typically by melting material (such as plastic filament) and reassembling it in layers

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12
Q

3G

A

Third-generation cellular data technologies (such as EV-DO, UTMS, HSPA+, and HSDPA) with real-world speeds under 10 Mbps.

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13
Q

40-pin ribbon cable

A

PATA cable used to attach EIDE devices (such as hard drives) or ATAPI devices (such as optical drives) to a system.

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14
Q

4G

A

The 4th generation of cellular data technologies. Most popularly implemented as Long Term Evolution (LTE), a wireless data standard with theoretical download speeds of 1 Gbps and upload speeds of 100 Mbps.

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15
Q

5.1 speaker system

A

Speaker setup consisting of four satellite speakers plus a center speaker and a subwoofer.

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16
Q

5G

A

The fifth generation of cellular data technologies. Technologies in this wave are still cutting their teeth, with development just getting underway in 2019.

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17
Q

g6 Gbps

A

SATA drive variety with maximum throughput of 600 Mbps

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18
Q

64-bit processing

A

A type of processing that can run a compatible 64-bit operating system, such as Windows 7, 8, 8.1, or 10, and 64-bit applications. 64-bit PCs have a 64 bit wide address bus, enabling them to use more than 4 GB of RAM

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19
Q

7.1 speaker system

A

Speaker setup consisting of six satellite speakers (two front, two side, two rear) plus a center speaker and a subwoofer.

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20
Q

802.11a

A

Wireless networking standard that operates in the 5-GHz band with a theoretical maximum throughput of 54 Mbps.

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21
Q

802.11ac

A

Wireless networking standard that operates in the 5-GHz band and uses multiple in/ multiple out (MIMO) and multi-user MIMO (MU-MIMO) to achieve a theoretical maximum throughput of 1+ Gbps

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22
Q

802.11b

A

Wireless networking standard that operates in the 2.4-GHz bandwith a theoretical maximum throughput of 11 Mbps

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23
Q

802.11g

A

Wireless networking standard that operates in the 2.4-GHz band
with a theoretical maximum throughput of 54 Mbps and is backward
compatible with 802.11b.

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24
Q

802.11n

A

Wireless networking standard that can operate in both the 2.4-GHz
and 5-GHz bands and uses multiple in/multiple out (MIMO) to achieve a
theoretical maximum throughput of 100+ Mbps.

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25
Q

AC (alternating current)

A

Type of electricity in which the flow of electrons

alternates direction, back and forth, in a circuit.

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26
Q

accelerated processing unit (APU)

A

AMD product that consolidates the

GPU and CPU into a single chip.

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27
Q

accelerometer

A

Feature in smartphones and tablets that rotates the screen

when the device is physically rotated.

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28
Q

access control

A

Security concept using physical security, authentication,

users and groups, and security policies.

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29
Q

access control list (ACL)

A

A clearly defined list of permissions that
specifies what actions an authenticated user may perform on a shared
resource.

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30
Q

account recovery

A

A process enabling users to regain account access,

typically by resetting a lost or forgotten password.

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31
Q

ACPI (Advanced Configuration and Power Interface)

A

Power
management specification that far surpasses its predecessor, APM, by
providing support for hot-swappable devices and better control of power
modes.

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32
Q

Action Center

A

A one-page aggregation of event messages, warnings, and

maintenance messages in Windows 7.

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33
Q

activation (software)

A 
Process of confirming that an installed copy of a
Microsoft product (most commonly Windows or a Microsoft Officeapplication) is legitimate. Usually done at the end of software installation.
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34
Q

activation (virus)

A

See virus

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35
Q

active matrix

A

Type of liquid crystal display (LCD) that replaced the passive
matrix technology used in most portable computer displays. Also called TFT
(thin film transistor)

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36
Q

active partition

A

On a hard drive, primary partition that contains an

operating system.

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37
Q

active PFC (power factor correction)

A

Circuitry built into PC power

supplies to reduce harmonics.

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38
Q

actively listen

A

Part of respectful communication involving listening and

taking notes without interrupting.

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39
Q

activity light

A

An LED on a NIC, hub, or switch that blinks rapidly to show

data transfers over the network.

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40
Q

ad hoc mode

A

Decentralized wireless network mode, otherwise known as
peer-to-peer mode, where each wireless node is in meshed contact with every
other node.

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41
Q

address bus

A

Set of wires leading from the CPU to the memory controller
chip (traditionally the northbridge) that enables the CPU to address RAM.
Also used by the CPU for I/O addressing. On current CPUs with built-in
memory controllers, the address bus refers to the internal electronic channel
from the microprocessor to RAM, along which the addresses of memory
storage locations are transmitted. Like a post office box, each memory
location has a distinct number or address; the address bus provides the means
by which the microprocessor can access every location in memory.

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42
Q

address space

A

Total amount of memory addresses that an address bus can

contain.

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43
Q

administrative shares

A

Administrator tool to give local admins access to

hard drives and system root folders.

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44
Q

Administrative Tools

A

Group of Control Panel applets, including Computer

Management, Event Viewer, Performance Monitor, and Task Scheduler.

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45
Q

administrator account

A

User account, created when the OS is first installed,

that is allowed complete, unfettered access to the system without restriction.

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46
Q

administrator password

A

Credentials for the system administrator account.

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47
Q

Administrators group

A

List of members with complete administrator

privileges.

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48
Q

ADSL (asymmetric digital subscriber line)

A

Fully digital, dedicated
connection to the telephone system that provides average download speeds of
3–15 Mbps and upload speeds of 384 Kbps to 15 Mbps. Asymmetric
identifies that upload and download speeds are different, with download
usually being significantly faster than upload.

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49
Q

Advanced Encryption Standard (AES)

A

A block cipher created in the late
1990s that uses a 128-bit block size and a 128-, 192-, or 256-bit key size.
Practically uncrackable.

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50
Q

Advanced Host Controller Interface (AHCI)

A

An efficient way for
motherboards to work with SATA host bus adapters. Using AHCI unlocks
some of the advanced features of SATA, such as hot-swapping and native
command queuing (NCQ).

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51
Q

Advanced Startup Options menu

A

Windows 7 menu that can be reached
during the boot process that offers advanced OS startup options, such as to
boot to Safe Mode or boot into Last Known Good Configuration

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52
Q

adware

A

Type of malicious program that downloads ads to a user’s

computer, generating undesirable network traffic.

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53
Q

Aero

A

The Windows 7 desktop environment. Often used as a shorthand for
one of its more obvious aesthetic effects: a window transparency feature
called Aero Glass.

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54
Q

AGP (Accelerated Graphics Port)

A

A 32/64-bit expansion slot designed by Intel specifically for video that ran at 66 MHz and yielded a throughput of at
least 254 Mbps. Later versions (2×, 4×, 8×) gave substantially higher
throughput.

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55
Q

air filter mask

A

A mask designed to keep users from inhaling particulate

matter, as when cutting drywall.

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56
Q

airplane mode

A

Mode for mobile devices that disables all wireless and

cellular communication for use on airplanes.

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57
Q

algorithm

A

Set of rules for solving a problem in a given number of steps.

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58
Q

ALU (arithmetic logic unit)

A

CPU logic circuits that perform basic

arithmetic (add, subtract, multiply, and divide)

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59
Q

AMD (Advanced Micro Devices)

A

CPU and chipset manufacturer that
competes with Intel. Produces FX, A-Series, Ryzen, and Opteron CPUs and
APUs. Also produces video card processors under its ATI brand.

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60
Q

amperage

A

See current.

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61
Q

amperes (amps or A)

A

Unit of measure for amperage, or electrical current.

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62
Q

analog

A

Device that uses a physical quantity, such as length or voltage, to
represent the value of a number. By contrast, digital storage relies on a
coding system of numeric units.

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63
Q

AnandTech (anandtech.com)

A

Computer hardware, technology, and

Internet news and information site.

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64
Q

Android

A

Smartphone and tablet OS created by Google.

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65
Q

Android application package (APK)

A

Installation software for Android

apps.

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66
Q

ANSI/TIA

A

The Telecommunication Industry Association (TIA) establishes
the UTP categories under the ANSI/TIA 568 specification. The American
National Standards Institute (ANSI) accredits TIA standards to ensure
compatibility of industry and international standards. See also UTP.

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67
Q

anti-aliasing

A

In computer imaging, blending effect that smooths sharp
contrasts between two regions—e.g., jagged lines or different colors. Reduces
jagged edges of text or objects. In voice signal processing, process of
removing or smoothing out spurious frequencies from waveforms produced
by converting digital signals back to analog.

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68
Q

anti-malware program

A

Software designed to identify and block or remove
malware. Typically powered by frequently updated definition files containing
the signatures of known malware.

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69
Q

antistatic bag

A

Bag made of antistatic plastic into which electronics are
placed for temporary or long-term storage. Used to protect components from
electrostatic discharge.

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70
Q

antistatic mat

A

Special surface on which to lay electronics. These mats come
with a grounding connection designed to equalize electrical potential between
a workbench and one or more electronic devices. Used to prevent
electrostatic discharge.

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71
Q

antistatic wrist strap

A

Special device worn around the wrist with a
grounding connection designed to equalize electrical potential between a
technician and an electronic device. Used to prevent electrostatic discharge.

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72
Q

antivirus program

A

Software designed to combat viruses by either seeking

out and destroying them or passively guarding against them.

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73
Q

AOL

A

You’ve got mail!

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74
Q

API (application programming interface)

A

A library of related commands
available for programmers to use. OpenGL and DirectX, for example, are two
well-known 3-D graphics APIs that make it easier to build 3-D games.

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75
Q

APIPA (Automatic Private IP Addressing)

A

Feature of Windows that
automatically assigns an IP address to the system when the client cannot
obtain an IP address automatically.

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76
Q

APM (Advanced Power Management)

A 
BIOS routines (developed by Intel
in 1992 and upgraded over time) that enable the CPU to turn on and off selected peripherals. In 1996, APM was supplanted by Advanced
Configuration and Power Interface (ACPI).
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77
Q

app

A

A program for a tablet or smartphone. Also, a program written for the
Windows 8 Metro interface.

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78
Q

App history

A

Tab added to Task Manager in Windows 8 to collect stats such

as CPU time and network usage on programs that have run recently.

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79
Q

app scanner

A

Program that scans apps installed on a device to highlight risks
posed by apps and what actions they have permission to take.

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80
Q

App Store

A

Apple’s mobile software storefront, where you can purchase

apps for your smartphone, tablet, or other Apple products.

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81
Q

Apple Filing Protocol (AFP)

A

Enables sharing between Macs. Also used by
macOS Time Machine for backing up macOS over the network. Uses TCP
port 548.

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82
Q

Apple Pay

A

Apple’s technology and service for making secure credit card

payments in stores and apps via the iPhone and Apple Watch.

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83
Q

applet

A

Generic term for a program in the Windows Control Panel.

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84
Q

application

A

A program that enables you to perform a specific task on a

computer, such as write a document or play a game.

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85
Q

application manager

A

Mobile device interface for removing and managing

apps running on the device.

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86
Q

application programming interface

A

See API.

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87
Q

Applications

A

Tab in Task Manager that lists running applications.

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88
Q

Apps & Features

A

Area of the Windows 10 Settings app that enables users

to add and remove programs and Windows features.

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89
Q

apt-get

A

Linux command for installing or updating a program using the

advanced packaging tool.

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90
Q

augmented reality (AR)

A

Using some form of hardware (such as a
smartphone or an AR headset) to enhance the wearer’s experience of the
world by adding an interface layer. The interface layer presents information
such as the time or navigation instructions and may also support interaction

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91
Q

AR headset

A

A non-immersive headset (such as a set of glasses) that places
an interface between the wearer and the world. See also augmented reality.

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92
Q

ARM

A

Energy-efficient processor design frequently used in mobile devices.

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93
Q

ARP (Address Resolution Protocol)

A

Protocol in the TCP/IP suite used
with the command-line utility of the same name (arp) to determine the MAC
address that corresponds to a particular IP address.

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94
Q

Ars Technica (arstechnica.com)

A

Internet technology news site.

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95
Q

ASCII (American Standard Code for Information

Interchange)

A

Industry-standard 8-bit characters used to define text
characters, consisting of 96 upper- and lowercase letters, plus 32 nonprinting
control characters, each of which is numbered. These numbers were designed
to achieve uniformity among computer devices for printing and the exchange
of simple text documents.

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96
Q

aspect ratio

A

Ratio of width to height of a display. Wide-screen displays
such as modern TVs, desktop computer monitors, portable computer
displays, and even smartphones commonly use 16:9 or 16:10, but you can
find devices with many other aspect ratios.

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97
Q

assertive communication

A

Means of communication that is not pushy or
bossy but is also not soft. Useful in dealing with upset customers as it both
defuses their anger and gives them confidence that you know what you’re
doing.

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98
Q

asset tag

A

Inventory tracking tags (which may be simple barcodes or use
wireless networking protocols such as RFID) that help an organization track
items such as equipment.

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99
Q

AT (Advanced Technology)

A

Model name of the second-generation, 80286-based IBM computer. Many aspects of the AT, such as the BIOS, CMOS,
and expansion bus, became de facto standards in the PC industry. Though
now obsolete, this physical organization of the components on the
motherboard is called the AT form factor.

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100
Q

ATA (AT Attachment)

A

A series of hard drive standards defining both the
older parallel ATA (PATA) and modern serial ATA (SATA) drives. See also
PATA and SATA.

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101
Q

ATAPI (ATA Packet Interface)

A

Series of standards that enables mass
storage devices other than hard drives to use the IDE/ATA controllers.
Popular with optical drives. See also EIDE

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102
Q

attack vector

A

The route or methods used by a given attack (including

malware).

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103
Q

attributes

A

Values in a file that determine the hidden, read-only, system, and
archive status of the file.

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104
Q

ATX (Advanced Technology Extended)

A

Popular motherboard form factor

that generally replaced the AT form factor.

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105
Q

audio editing workstation

A

A computer workstation for editing audio needs
a fast multicore CPU, lots of RAM, and a large monitor. It also needs large,
fast hard drives and a high-quality audio interface, and may make use of
specialized input devices for mixing audio.

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106
Q

audio interface

A

High-end external sound device used by audio engineers

and recording artists.

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107
Q

audio jack

A

Very popular connector used to transmit two audio signals;
perfect for stereo sound. Confusingly, you can find the diameter described as
both 1/8 inch and 3.5 mm.

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108
Q

augmented reality

A

See AR

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109
Q

AUP (Acceptable Use Policy)

A

Defines what actions employees may or may
not perform on company equipment, including computers, phones, printers,and even the network itself. This policy defines the handling of passwords, email, and many other issues

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110
Q

authentication

A

The process of identifying and granting access to some user

trying to access a system.

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111
Q

authentication factor

A

A thing that can be used to identify an individual,
such as something they know (password), something they have (smartcard),
or something they are (fingerprint).

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112
Q

authorization

A

The process that defines what resources an authenticated user
may access and what he or she may do with those resources.

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113
Q

auto-brightness

A

Feature on modern mobile devices that attempts to use a
camera or other light sensor to adjust screen brightness based on how light or
dark it is.

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114
Q

autodetection

A

Process through which new disks are automatically

recognized by the BIOS.

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115
Q

automatic document feeder (ADF)

A 
A tray (usually on top) of a scanner or
multifunction device that holds a document and enables the device to grab
and scan each page automatically for easier scanning, copying, or faxing of
long documents.
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116
Q

AutoPlay

A

A Windows feature that opens a dialog box when removable
media is inserted into the computer, providing options based on what
Windows finds on the drive, including starting the Autorun application.

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117
Q

Autorun

A

A feature that enables Windows to look for and read a file called
autorun.inf immediately after a removable media device (optical disc or
thumb drive) is inserted and automatically run whatever program the file lists.

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118
Q

autorun.inf

A

File included on some media. Lists which program or

installation routine Autorun should run.

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119
Q

backlight

A

A component used in LCDs to illuminate an image. In older

LCDs this was a CCFL; current LCDs use LEDs. See also CCFL, direct LED backlighting, and edge LED backlighting

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120
Q

backout plan

A

In case a change doesn’t go as planned, a set of steps
necessary to undo the change and restore the infrastructure to its previous
state.

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121
Q

backside bus

A

On older CPUs, a set of wires that connected the CPU to
Level 2 cache. First appeared in the Intel Pentium Pro. See also frontside bus
and external data bus

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122
Q

Backup and Restore

A

Windows 7’s backup utility. It offers two options:
create a backup or restore from a backup. Windows 10 still supports restoring
these backups, which it calls Backup and Restore (Windows 7). See also File
History.

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123
Q

backup testing

A

The process of ensuring that file or system backups have

produced backups from which you can restore usable systems and files.

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124
Q

bandwidth

A

The capacity of a network to transmit a given amount of data

during a given period.

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125
Q

bank

A

Total number of DIMMs that can be accessed simultaneously by the
chipset. The “width” of the external data bus divided by the “width” of the
DIMM sticks. Specific DIMM slots must be populated to activate dual-,
triple-, or quad-channel memory.

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126
Q

barcode

A

A scannable, read-only binary code often used to mark items for
inventory tracking.

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127
Q

bash

A

Default command shell on macOS and most Linux distributions. See
shell.

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128
Q

basic disk

A

Hard drive partitioned in the “classic” way with a master boot
record (MBR) and partition table. See also dynamic disks.

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129
Q

battery charger

A

Plugs into a power source and directly charges a device
battery. Most convenient with a spare battery, since it requires removing the
battery to charge it

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130
Q

baud

A

One analog cycle on a telephone line. In the early days of telephone
data transmission, the baud rate was often analogous to bits per second. Due
to advanced modulation of baud cycles as well as data compression, this is no
longer true.

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131
Q

bcdedit

A

Command-line tool that enables you to view the BCD store, which
lists the Windows boot options.

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132
Q

BD-R (Blu-ray Disc-Recordable)

A

Blu-ray Disc format that enables writing

data to blank discs.

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133
Q

BD-RE (Blu-ray Disc-REwritable)

A

Blu-ray Disc equivalent of the
rewritable DVD, allows writing and rewriting several times on the same BD.
See Blu-ray Disc.

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134
Q

BD-ROM (Blu-ray Disc-Read Only Media)

A

Blu-ray Disc equivalent of a

DVD-ROM or CD-ROM. See Blu-ray Disc.

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135
Q

beep codes

A

Series of audible tones produced by a motherboard during the
POST. These tones identify whether the POST has completed successfully or
whether some piece of system hardware is not working properly. Consult the
manual for your particular motherboard for a specific list of beep codes.

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136
Q

binary numbers

A

Number system with a base of 2, unlike the number
systems most of us use that have bases of 10 (decimal numbers), 12
(measurement in feet and inches), and 60 (time). Binary numbers are
preferred for computers for precision and economy. An electronic circuit that
can detect the difference between two states (on–off, 0–1) is easier and more
inexpensive to build than one that could detect the differences among ten
states (0–9).

137
Q

biometric authentication

A

Authentication process using biometric data such

as voice, fingerprints, or retinal scans.

138
Q

biometric device

A

Hardware device used to support authentication; works by
scanning and remembering a unique aspect of a user’s various body parts
(e.g., retina, iris, face, or fingerprint) by using some form of sensing device
such as a retinal scanner.

139
Q

BIOS (basic input/output services) (basic input/output

system)

A

Classically, software routines burned onto the system ROM of a
PC. More commonly seen as firmware that directly controls a particular piece
of hardware. This firmware handles startup operations and low-level control
of hardware such as disk drives, the keyboard, and monitor.

140
Q

bit

A

Single binary digit. Also, any device that can be in an on or off state.

141
Q

bit depth

A

Indicates the number of signal characteristics a device can capture
or produce, or the number recorded in a file. Greater bit depths mean more
characteristics can be captured, stored, and reproduced. Often used to
describe the quality of audio or video signals.

142
Q

BitLocker Drive Encryption

A

Drive encryption software offered in highend versions of Windows. BitLocker requires a special chip to validate
hardware status and to ensure that the computer hasn’t been hacked

143
Q

BitTorrent

A

Peer-to-peer file-sharing program.

144
Q

Bluetooth

A

Wireless technology designed to create small wireless networks
preconfigured to do specific jobs, but not meant to replace full-function
networks or Wi-Fi.

145
Q

Blu-ray Disc (BD)

A

Optical disc format that stores up to 100 GB of data,

designed as a replacement media for DVD. Competed with HD DVD.

146
Q

BNC

A

Uncommon coax connector secured with a quarter twist

147
Q

boot

A

To initiate an automatic routine that clears the memory, loads the
operating system, and prepares the computer for use. Term is derived from
“pull yourself up by your bootstraps.” Necessary because RAM doesn’t retain
program instructions when power is turned off.

148
Q

Boot Camp

A

Apple tool used to install and boot to versions of Windows on a
macOS computer.

149
Q

Boot Configuration Data (BCD) file

A

File that contains information about

the various operating systems installed on the system as well as instructionsfor how to actually load (bootstrap) them.

150
Q

boot method

A

Media a computer uses to initiate the booting process.
Includes optical media, removable drives, or a networked location. For the
related CMOS setting, see boot sequence

151
Q

boot options

A

Settings in the system setup program that define which devices
the system will attempt to boot from (and in what order).

152
Q

boot sector

A

First sector on a storage drive. The boot-up software in ROM
tells the computer to load whatever program is found there. If a system disk is
read, the program in the boot record directs the computer to the root directory
to load the operating system.

153
Q

boot sequence

A

List containing information telling the bootstrap loader in
which order to check the available storage devices for an OS. Configurable in
CMOS setup.

154
Q

bootable disk

A

Any storage device with a self-starting operating system.

155
Q

bootmgr

A

Windows Boot Manager. Manages the boot process using

information from the Boot Configuration Data (BCD) file.

156
Q

bootrec

A

A Windows Recovery Environment troubleshooting and repair tool
that repairs the master boot record, boot sector, or BCD store. It replaces the
fixboot and fixmbr Recovery Console commands used in Windows XP and
earlier operating systems.

157
Q

bootstrap loader

A

Segment of code in a system’s BIOS that scans for an
operating system, looks specifically for a valid boot sector, and, when one is
found, hands control over to the boot sector; then the bootstrap loader
removes itself from memory.

158
Q

botnet

A

Network of computers infected with malware that can be controlled
to do the bidding of the malware developers, or anyone who pays them. A
common use is carrying out distributed denial of service (DDoS) attacks.

159
Q

bridge

A

A device that connects dissimilar network technologies that transmit the same signal.

160
Q

brightness control

A

Mobile device feature controlling screen brightness. Can

be set to automatically adjust to ambient light or be manually changed.

161
Q

broadband

A

Commonly understood as a reference to high-speed, always-on
communication links that can move large files much more quickly than a
regular phone line.

162
Q

broadcast

A

A network transmission addressed for every node on the

network.

163
Q

broadcast domain

A

Group of computers connected by one or more
switches––that is, a group of computers that receive broadcast frames from
each other.

164
Q

browser

A

Program specifically designed to retrieve, interpret, and display
Web pages.

165
Q

brute force

A

Simple attack that attempts to guess credentials or identify

vulnerabilities by trying many possibilities.

166
Q

BSoD (Blue Screen of Death)

A

Infamous error screen that appears when

Windows encounters an unrecoverable error.

167
Q

buffered/registered RAM

A

Usually seen in motherboards supporting more
than four sticks of RAM; used to address interference issues caused by the
additional sticks. It accomplishes this with a small register installed on some
memory modules to act as a buffer between the DIMM and the memory
controller.

168
Q

bug

A

Programming error that causes a program or a computer system to
perform erratically, produce incorrect results, or crash. The term was coined
when a real bug was found in one of the circuits of one of the first ENIAC
computers.

169
Q

burn

A

Process of writing data to a writable optical disc, such as a DVD-R.

170
Q

burn-in failure

A

Critical failure usually associated with manufacturing defects.

171
Q

bus

A

Series of wires connecting two or more separate electronic devices,
enabling those devices to communicate. Also, a network topology where
computers all connect to a main line called a bus cable.

172
Q

BYOD (bring your own device)

A

An arrangement in some companies’ IT
departments where employees are permitted to use their own phones or other
mobile devices instead of company-issued ones. Also, a feature of some
wireless carriers where you can buy an unsubsidized device and use it to get
cheaper wireless rates.

173
Q

byte

A

Unit of 8 bits; fundamental data unit of personal computers. Storing the
equivalent of one character, the byte is also the basic unit of measurement for
computer storage.

174
Q

cable Internet

A

Fast Internet connection from a cable TV provider via RG-6

or RG-59 cable and a cable modem.

175
Q

cable lock

A

Simple anti-theft device for securing a laptop to a nearby object.

176
Q

cable tester

A

Device for verifying that the connectors and wires in a cable
(such as UTP) are in good order.

177
Q

cache (disk)

A

Special area of RAM that stores the data most frequently
accessed from the hard drive. Cache memory can optimize the use of your
systems

178
Q

cache (L1, L2, L3, etc.)

A

Special section of fast memory, usually built into
the CPU, used by the onboard logic to store information most frequently
accessed by the CPU.

179
Q

CAD/CAM design workstation

A

See graphics workstation.

180
Q

calibration

A

Process of matching the print output of a printer to the visual
output of a monitor.

181
Q

camcorder

A

Portable device for recording audio and video. While
camcorders originally recorded to tape (first analog, and later digital), mostmodern digital camcorders record to flash media.

182
Q

camera

A

Device that captures visible light to preserve images in analog
(film) or digital format. See digital camera.

183
Q

CAPTCHA (Completely Automated Public Turing Test to tell

Computers and Humans Apart)

A

Authentication challenge using images,
videos, sounds, or other media to be identified by a user. Computers have a
much more difficult time discerning the content of these tests than humans,
making the challenge useful in determining if a human or a computer is
attempting access.

184
Q

card reader

A

Device with which you can read data from one of several types
of flash memory.

185
Q

Cat 5

A

Category 5 wire; an ANSI/TIA standard for UTP wiring that can
operate at up to 100 Mbps

186
Q

Cat 5e

A

Category 5e wire; ANSI/TIA standard for UTP wiring that can

operate at up to 1 Gbps.

187
Q

Cat 6

A

Category 6 wire; ANSI/TIA standard for UTP wiring that can operate
at up to 10 Gbps.

188
Q

Cat 6a

A

Category 6a wire; augmented Cat 6 UTP wiring that supports 10-
Gbps networks at the full 100-meter distance between a node and a switch.

189
Q

Cat 7

A

Supports 10-Gbps networks at 100-meter segments; shielding for
individual wire pairs reduces crosstalk and noise problems. Cat 7 is not an
ANSI/TIA standard.

190
Q

IaaS (Infrastructure as a Service)

A

Cloud-hosted provider of virtualized

servers and networks. Cloud-based services, pay-as-you-go for services such as storage, networking, and virtualization.

191
Q

PaaS (Platform as a Service)

A

Cloud-based virtual server(s) combined with
a platform that gives programmers tools needed to deploy, administer, and
maintain a Web application. Hardware and software tools available over the internet

192
Q

SaaS (Software as a Service)

A

Cloud-based service to store, distribute, and
update programs and applications. The SaaS model provides access to
necessary applications wherever you have an Internet connection, often
without having to carry data with you or regularly update software. At the
enterprise level, the subscription model of many SaaS providers makes it
easier to budget and keep hundreds or thousands of computers up to date. Software that’s available via a third-party over the internet.

193
Q

On-premise

A

software that’s installed in the same building as your business.

194
Q

malware recovery tips

A
  1. Identify and research malware symptoms.
  2. Quarantine the infected systems.
  3. Disable System Restore (in Windows).
  4. Remediate the infected systems.
    A. Update the anti-malware software.
    B. Scan and use removal techniques (Safe Mode, Preinstallation Environment).
  5. Schedule scans and run updates.
  6. Enable System Restore and create a restore point (in Windows).
  7. Educate the end user.
195
Q

catastrophic failure

A

A failure in which a component or whole system will
not boot; usually related to a manufacturing defect of a component. Could
also be caused by overheating and physical damage to computer components.

196
Q

CCFL (cold cathode fluorescent lamp)

A

Light technology used in older
LCDs and flatbed scanners. CCFLs use relatively little power for the amount
of light they provide

197
Q

cd

A

Command-line utility for changing the focus of the command prompt
from one directory to another. Shorthand for “change directory.”

198
Q

CD (compact disc)

A

Originally designed as the replacement for vinyl
records, but (along with other optical media) is also useful for long-term
storage of music and data.

199
Q

CD quality

A

Audio quality that has a sample rate of 44.4 KHz and a bit rate
of 128 bits.

200
Q

CDDA (CD-Digital Audio)

A

Special format used for early CD-ROMs and
all audio CDs; divides data into variable-length tracks. A good format to use
for audio tracks but terrible for data because of lack of error checking.

201
Q

CDFS (Compact Disc File System)

A

Generic name for ISO-9660. File
structure, rules, and conventions used when organizing and storing files and
data on a CD.

202
Q

CD-R (CD-recordable)

A

CD technology that accepts a single “burn” but

cannot be erased after that one burn.

203
Q

CD-ROM (compact disc/read-only memory)

A

Read-only compact storage
disc for audio or video data. CD-ROMs are read by using CD-ROM drives
and optical drives with backward compatibility, such as DVD and Blu-ray
Disc drives.

204
Q

CD-RW (CD-rewritable)

A

CD technology that accepts multiple reads/writes

like a hard drive.

205
Q

Celeron

A

Lower-cost brand of Intel CPUs

206
Q

cell tower analyzer

A

Program, app, or device to scan and analyze the
properties of nearby cellular signals. Can be used to diagnose signal quality
issues or identify security threats such as tower spoofing.

207
Q

cellular card

A 
A cellular modem on an expansion card designed for older
laptop expansion slots. Current add-on cellular modems are typically attached
via USB (and called USB modems by cellular service providers)
208
Q

cellular wireless networks

A

Networks that enable cell phones, smartphones,

and other mobile devices to connect to the Internet.

209
Q

certificate authority (CA)

A

Trusted entity that signs digital certificates to
guarantee that the certificate was signed by the Web site in question (and not
forged).

210
Q

certification

A

License that demonstrates competency in some specialized

skill.

211
Q

Certified Cisco Network Associate (CCNA)

A

One of the certifications

demonstrating a knowledge of Cisco networking products.

212
Q

CFS (Central File System)

A

Method to unify all storage devices within a
network or organization to facilitate a single management point and to
provide user access to any file or data within the organization.

213
Q

chain of custody

A

A documented history of who has been in possession of a

system.

214
Q

change

A

Modify configuration or status of a system, such as updating an
NTFS permission or modifying a password.

215
Q

change board

A

A group of representatives from around the organization who

review and approve change proposals.

216
Q

change documentation

A

Collected documentation for all aspects of a change
process, including plans leading up to the change as well as receipts,
overtime documents, an inventory of changed systems, a list of created users,
and signed end-user acceptance forms.

217
Q

change management

A

A well-defined process composed of many planning
and execution steps that enables organizations to change their IT
infrastructure in a safe, cost-effective manner.

218
Q

channel

A

Used in a common method for numbering boot devices; the first
boot device is channel 1, the second is channel 2, and so on.

219
Q

charms

A

In Windows 8 and 8.1, tools located in the hidden Charms bar, such
as a search function, a sharing tool, a settings tool, and more.

220
Q

Charms bar

A

The location in Windows 8 and 8.1 of the charms tools.

Accessed by moving the cursor to the upper-right corner of the screen.

221
Q

chassis intrusion detection

A

Feature offered in some chassis that trips a

switch when the chassis is opened.

222
Q

checkpoint

A

Also known as a snapshot. Saves changes to a virtual machine’s
state. Checkpoints are great for performing maintenance with a safety net, but
they aren’t a complete backup, and many snapshots can slow a VM down.
Get rid of them when the danger has passed.

223
Q

checksum

A

Value generated from some data, like a file, and saved for
comparing to other checksums later. Can be used to identify identical data,
such as files on a user’s system that match known viruses. Checksums can
also be used to monitor whether a program is changing itself over time,
which is a strong warning sign that it may be malware that evolves to avoid
detection

224
Q

chipset

A

Electronic chips, specially designed to work together, that handle all
of the low-level functions of a PC. In the original PC, the chipset consisted of
close to 30 different chips. For most of the 1990s and 2000s, chipsets usually
consisted of one, two, or three separate chips embedded into a motherboard.
Today’s CPUs have controllers built in, such as the memory and display
controllers. Almost all chipsets are now a single chip.

225
Q

chkdsk (checkdisk)

A

Hard drive error detection and, to a certain extent,
correction utility in Windows, launched from the command-line interface.
Originally a DOS command (chkdsk.exe); also the executable for the graphical Error checking tool.

226
Q

chmod

A

Linux command used to change permissions.

227
Q

chown

A

Linux command used to change the owner and the group to which a
file or folder is associated.

228
Q

Chrome OS

A

Google’s Linux-based operating system designed to connect
users via the Internet into Google applications, such as Gmail, Google Docs,
and more. Chrome OS comes preinstalled on purpose-built hardware such as
the Chromebook portable computers.

229
Q

Chromebook

A

Strictly, any portable computer running Google’s Chrome
OS. Chromebooks offer an experience focused on Web applications by
making use of virtually unlimited data storage in the cloud and software as a
service (SaaS) applications available over the Web. Because they offload so
much work, Chromebooks have a reputation for being cheap and light, but
premium Chromebooks are increasingly common.

230
Q

CIFS (Common Internet File System)

A

A dialect of the Server Message

Block (SMB) protocol. Currently deprecated but still widely supported.

231
Q

Classless Inter-Domain Routing (CIDR)

A 
Current system for creating and
notating IPv4 subnets; replaced the older, less flexible three-class system.
232
Q

clean installation

A

Installing an operating system on a fresh drive, following
a reformat of that drive. Often it’s the only way to correct a problem with a
system when many of the crucial operating system files have become
corrupted

233
Q

client

A

Computer program that uses the services of another computer
program. Also, software that extracts information from a server; your autodial phone is a client, and the phone company is its server. Also, a machine
that accesses shared resources on a server.

234
Q

client/server

A

Relationship in which client software obtains services from a
server on behalf of a person.

235
Q

client-side virtualization

A

Using a hypervisor installed on a client machine
to run a virtual machine. The VM may be created and stored on the client
machine or accessed over the network.

236
Q

clock cycle

A

Single charge to the clock wire (CLK) of a CPU, informing the
CPU that another piece of information is waiting to be processed.

237
Q

clock speed

A

The maximum number of clock cycles that a CPU can handle
in a given period of time, measured in MHz or GHz. In modern CPUs, the
internal speed is a multiple of the external speed. See also clock-multiplying
CPU.

238
Q

clock wire (CLK)

A

A special wire that, when charged, tells the CPU that

another piece of information is waiting to be processed.

239
Q

clock-multiplying CPU

A

CPU that takes the incoming clock signal and

multiples it inside the CPU to let the internal circuitry of the CPU run faster.

240
Q

closed source

A

Describes a product for which the plans, schematics, recipes,
or other information used to create it are solely controlled by its creator or
distributor. Most commonly applied to software.

241
Q

closed source software

A

Software for which the source code is kept secret.

242
Q

cloud computing

A

A model for enabling and accessing computing storage
and other shared (or not shared) resources on-demand. The “cloud” is based
on servicing models that include IaaS, PaaS, and SaaS, or hybrid mixtures of
these services.

243
Q

cloud file storage services

A

Internet-based shared file storage spaces that
enable users to save, edit, share, and collaborate on stored files, as well as
synchronize files among multiple devices and users.

244
Q

CLRTC

A

See CMOS clear

245
Q

cluster

A

To overcome some limitations in addressing inherent in each file
system, Windows file systems organize data into groups called clusters.
Cluster size varies by file system and partition size.

246
Q

CMOS (complementary metal-oxide semiconductor)

A

Originally,
computer systems had a standalone CMOS chip—a tiny bit RAM hooked up
to a small battery that enabled it to hold system settings for the BIOS
firmware even with the computer off. This has long since been incorporated
into the chipset. CMOS is often informally used to refer to the CMOS setup
program or system setup utility

247
Q

CMOS battery

A

A coin cell lithium-ion battery that maintains power to the
CMOS memory chip when the computer is otherwise unpowered. The usual
battery size is CR2032.

248
Q

CMOS clear

A

A jumper setting or button on the motherboard that, when set,
will revert CMOS settings to the factory defaults.

249
Q

CMOS setup program

A

Program enabling you to access and update CMOS
data. Also referred to as the system setup utility, BIOS setup utility,
UEFI/BIOS setup, and similar names.

250
Q

CNR (communications and networking riser)

A

Proprietary slot used on
some motherboards to provide a connection for modems, sound cards, and
NICs that is free from sound interference.

251
Q

coaxial cable

A

Cabling in which an internal conductor is surrounded by

another, outer conductor, thus sharing the same axis.

252
Q

code

A

Set of symbols representing characters (e.g., ASCII code) or
instructions in a computer program (a programmer writes source code, which
must be translated into executable or machine code for the computer to use).

253
Q

code names

A

Names that keep track of different variations within CPU

models.

254
Q

codec (compressor/decompressor)

A

Software that compresses or

decompresses media streams.

255
Q

color depth (display)

A

The number of bits (the bit depth) necessary to
represent the number of colors in a graphics mode. Common color bit depths
are 16-bit and 32-bit, representing 65,536 colors and 16.7 million colors (plus an 8-bit alpha channel for transparency levels), respectively.

256
Q

color depth (scanner)

A

Term to define a scanner’s ability to produce color,

hue, and shade.

257
Q

color space

A

The portion of all possible colors that a device (such as an LCD
display or camera) is able to display or save.

258
Q

COM port(s)

A

Serial communications ports once common on computers.
COMx is used to designate a uniquely numbered COM port such as COM1,
COM2, etc.

259
Q

command

A

A request, typed from a terminal or embedded in a file, to

perform an operation or to execute a particular program.

260
Q

command mode

A

One of two modes (along with insert mode) used in vi.

Enables inputting commands such as copy or paste. See vi.

261
Q

command prompt

A

Text prompt for entering commands

262
Q

command-line interface (CLI)

A

Text user interface. Users input text
commands and receive text output. CLI commands, which are more flexible
and often faster (or use fewer resources) than a graphical equivalent, are also
easy to compose into scripts for performing frequent tasks.

263
Q

comment

A

Annotation text included in scripts, programs, and configuration
files, which may be used to describe what the code or setting does and how or
why it does it. Most scripting, programming, and configuration languages
specify how to mark comment text.

264
Q

community cloud

A

Cloud network that serves a community or group with

shared needs and interests, such as hospitals or defense contractors.

265
Q

CompactFlash (CF)

A

The oldest, most complex, and physically largest of all

removable flash media cards.

266
Q

compatibility modes

A

Feature of Windows to enable software written for

previous versions of Windows to operate in newer operating systems.

267
Q

compliance

A

Concept that members of an organization must abide by the
rules created by and applying to that organization (including government
regulations). For a technician, this often defines what software can or cannot
be installed on an organization’s computers.

268
Q

component failure

A

Occurs when a system device fails due to a

manufacturing or some other type of defect.

269
Q

Component Services

A

Programming tools in Windows for the sharing of

data objects between programs.

270
Q

compression

A

Process of squeezing data to eliminate redundancies, allowing
files to use less space when stored or transmitted.

271
Q

computer

A

An electronic device that can perform calculations.

272
Q

Computer

A

Commonly used interface for Windows Explorer that displays

hard drives and devices with removable storage.

273
Q

Computer Management

A

Applet in Windows’ Administrative Tools that

contains several useful snap-ins, such as Device Manager and Disk Management.

274
Q

computing process

A

Four parts of a computer’s operation: input, processing,

output, and storage.

275
Q

conditionals

A

Functions that enable a script or program to perform different
actions under different conditions. For example, a backup script might “run”
every hour, but only create a new backup if the system is idle and if it has
been at least a day since the last backup was created.

276
Q

connector

A

Small receptacle used to attach a cable to a device or system.
Common types of connector include USB, PS/2, RJ-45, VGA, HDMI, DVI,
HD15, DisplayPort, and Thunderbolt.

277
Q

consumables

A

Materials used up by printers, including paper, ink, ribbons,
and toner cartridges.

278
Q

container file

A

File containing two or more separate, compressed tracks,
typically an audio track and a moving-picture track. Also known as a
wrapper.

279
Q

content filtering

A

Gating access to insecure or objectionable sites using

certificates or parental control tools.

280
Q

context menu

A

Small menu brought up by right-clicking on objects in

Windows.

281
Q

contrast ratio

A

Difference in intensity between the lightest and the darkest
spot that a device can display (in the case of a monitor) or capture (in the case
of a camera or scanner).

282
Q

control construct

A

Loops and conditional statements (such as the “if”
statement) are examples of control constructs, which enable programmers to
control the conditions under which certain sections of code will run.

283
Q

Control Panel

A

Collection of Windows applets, or small programs, that can

be used to configure various pieces of hardware and software in a system.

284
Q

controller card

A

Card adapter that connects devices, such as a drive, to the

main computer bus/motherboard.

285
Q

convertible

A

A subset of 2-in-1 portables that use a hinge or latch

mechanism to convert between laptop and tablet modes.

286
Q

copy command

A

Command-line tool used to make a copy of a file and paste

it in another location.

287
Q

Core

A

Name used for the family of Intel CPUs that succeeded the Pentium 4,
such as the Core i3, Core i5, and Core i7.

288
Q

counter

A

Used to track data about a particular object when using

Performance Monitor.

289
Q

cp

A

Copy command in Linux.

290
Q

CPU (central processing unit)

A

“Brain” of the computer. Microprocessor
that handles primary calculations for the computer. CPUs are known by
names such as Core i7 and Opteron.

291
Q

CRC (cyclic redundancy check)

A

Very accurate mathematical method used
to check for errors in long streams of transmitted data. Before data is sent, the
main computer uses the data to calculate a CRC value from the data’s
contents. If the receiver calculates from the received data a different CRC
value, the data was corrupted during transmission and is re-sent. Ethernet
packets use the CRC algorithm in the FCS portion of the frame.

292
Q

Credential Manager

A

A Windows Control Panel applet which manages

saved logon information for Web sites, applications, and networks.

293
Q

credit card reader

A

Device that can be attached to mobile phones and

tablets to take credit card payments.

294
Q

crimper

A

A specialized tool for connecting twisted pair wires to an RJ-45
connector. Also called a crimping tool.

295
Q

cron

A

Tool used by many Linux distributions for automatically running tasks
based on a schedule.

296
Q

crossover cable

A

A standard UTP cable with one RJ-45 connector using the
T568A standard and the other using the T568B standard. This reverses the
signal between sending and receiving wires and thus simulates the connection
to a switch.

297
Q

CRT (cathode ray tube)

A

Tube of a monitor in which rays of electrons are
beamed onto a phosphorescent screen to produce images. Also, a shorthand
way to describe a monitor that uses CRT rather than LCD technology.

298
Q

CSMA/CA (carrier sense multiple access/collision

avoidance)

A

Networking scheme used by wireless devices to transmit data
while avoiding data collisions, which wireless nodes have difficulty
detecting.

299
Q

CSMA/CD (carrier sense multiple access/collision detection)

A

Networking
scheme used by Ethernet devices to transmit data and resend data after
detection of data collisions.

300
Q

current

A

Amount of electrons moving past a certain point on a wire,

measured in units called amperes. Also called amperage.

301
Q

DAC (discretionary access control)

A

Authorization method based on the
idea that there is an owner of a resource who may at his or her discretion
assign access to that resource. DAC is considered much more flexible than
mandatory access control (MAC).

302
Q

data classification

A

System of organizing data according to its sensitivity.

Common classifications include public, highly confidential, and top secret.

303
Q

Data Collector Sets

A

Windows log repository that accepts log entries from

other Windows computers.

304
Q

data roaming

A

A feature of cellular data systems that enables the signal to
jump from cell tower to cell tower and from your provider to another provider without obvious notice.

305
Q

data storage

A

Saving a permanent copy of your work so that you can come

back to it later.

306
Q

data structure

A

Scheme that directs how an OS stores and retrieves data on
and off a drive. Used interchangeably with the term file system. See also file
system.

307
Q

data usage limit

A

Restrictions on how much data a user may consume. Once
the user exceeds the limit, data may be blocked entirely or bandwidth may be
throttled.

308
Q

DB connectors

A

D-shaped connectors once used for a variety of connections
in the PC and networking world. Can be male (with prongs) or female (with
holes) and have a varying number of pins or sockets. Also called D-sub, D-subminiature, or D-shell connectors. They are still reasonably common, but
rarely used.

309
Q

DB-9

A

A two-row DB connector (male) used to connect the computer’s serial
port to a serial-communication device such as a modem or a console port on a
managed switch.

310
Q

DC (direct current)

A

Type of electricity in which the flow of electrons is in

a complete circle in one direction.

311
Q

dd

A

Linux command for copying entire block volumes.

312
Q

DDOS (distributed denial of service)

A

An attack on a computer or network
device in which multiple computers send data and requests to the device in an
attempt to overwhelm it so that it cannot perform normal operations.

313
Q

DDR SDRAM (double data rate SDRAM)

A

Type of DRAM that makes

two processes for every clock cycle. See also DRAM. 184 pins.

314
Q

DDR2 SDRAM

A

Type of SDRAM that sends 4 bits of data in every clock

cycle. 240 pins

315
Q

DDR3 SDRAM

A

Type of SDRAM that transfers data at twice the rate ofDDR2 SDRAM. 240 pins

316
Q

DDR3L

A

Low-voltage version of DDR3. Provides cost savings in large

deployments, such as a data center.

317
Q

DDR3U

A

Ultra-low-voltage version of DDR3.

318
Q

DDR4 SDRAM

A

Type of SDRAM that offers higher density and lower
voltages than DDR3, and can handle faster data transfer rates. Maximum
theoretical capacity of DDR4 DIMMs is up to 512 GB. 288 pins

319
Q

DE (desktop environment)

A

Name for the various user interfaces found in

Linux distributions.

320
Q

debug

A

To detect, trace, and eliminate errors in computer programs

321
Q

decibel

A

Unit of measurement typically associated with sound. The higher
the number of decibels, the louder the sound.

322
Q

decrypt

A

To pass decryption keys and encrypted data through the appropriate
decryption algorithm in order to retrieve the original unencrypted data. See
encryption.

323
Q

dedicated server

A

Machine that is not used for any client functions, only

server functions.

324
Q

default gateway

A

In a TCP/IP network, the nearest router to a particular
host. This router’s IP address is part of the necessary TCP/IP configuration
for communicating with multiple networks using IP.

325
Q

default user accounts/groups

A

Users or groups that are enabled by default.

Some, such as the guest account, represent a security risk.

326
Q

definition file

A

Files that enable anti-malware programs to identify viruses
on your system and clean them. These files should be updated often. Also
called signature files.

327
Q

defragmentation (defrag)

A

Procedure in which all the files on a hard disk
drive are rewritten on disk so that all parts of each file reside in contiguous clusters. The result is an improvement in disk speed during retrieval
operations.

328
Q

degaussing

A

Data destruction procedure used to reduce or remove the

electromagnetic fields that store data on magnetic hard drives

329
Q

del (erase)

A

Command-line tool used to delete/erase files

330
Q

Desktop

A

User’s primary interface to the Windows operating system.

331
Q

destination port

A

In port triggering, the port that the router opens to receive
a response after the router sends outbound traffic on the trigger port. See
trigger port.

332
Q

Details

A

Tab added to Task Manager in Windows 8 to collect much of the
detail from the older Processes tab, including executable names, PIDs, status,
executing user, a description, and present resource use. Many more columns
can be enabled as well.

333
Q

device charger

A

Plugs into a power source and charges a device through one
of its ports, such as USB or Lightning. Convenient for charging while the
device stays on.

334
Q

device driver

A

Program used by the operating system to control

communications between the computer and peripherals.

335
Q

Device Manager

A

Utility that enables techs to examine and configure all the

hardware and drivers in a Windows PC.

336
Q

DFS (distributed file system)

A

A storage environment where shared files are

accessed from storage devices within multiple servers, clients, and peer hosts.

337
Q

DHCP (Dynamic Host Configuration Protocol)

A

Protocol that enables
client hosts to request and receive TCP/IP settings automatically from an
appropriately configured server. Uses UDP ports 67 and 68.

338
Q

diagnostics menu

A

Hidden mobile device menu that contains tests and

diagnostics for verifying the functionality of various device hardware.

comptia A= (4 decks)

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