Terms Flashcards
health record
written or graphic info. documenting facts and events during the rendering of patient care: either paper or electronic format
American Recovery and Reinvestment Act of 2009 (ARRA)
encourages implementation by offering five annual financial incentives for qualifying offices that convert to an electronic format beginning in 2011 and ending in 2015 or 2016.
Common Health record content
- Patient registration (demographic information)
- Medication record
- history and physical exam, notes or report
- Progress or chart notes
- Consultation reports
- imaging and x-ray reports
- Laboratory reports
- Immunization record
- Consent and authorization forms
- Operative report
- Pathology report.
In hospital setting would also include
- attending physician’s orders
- date of admission
- hospital stay dates
- discharge date
- discharge summary
- problem-oriented record (POR system)
- source-oriented record (SOR system or integrated system)
What types of systems are used in electronic health record system (EHR)
What types of systems are used in electronic health record system (EHR)
Consists of: flow sheets, charts, or graphs, that allow a physician to quickly locate information and compare evaluation
Soruce-Oriented Record System (SOR)
documents are arranged according to sections (e.g., H&P section, progress notes, lab tests, radiology reports, or surgical operations) SOR system filed in reverse chronological order. More difficult to locate data due to scattering throughout
Electronic Health Record System
collection of medical information about the past, present and future of a patient that resides in a centralized electronic system.
Difference between an EHR and an EMR
: An EMR is individual physician’s EMR for the patient, including medical history, allergies, and appointment information.
An EHR is all patient medical information from many information systems, including all components of the EMR.
Advantages of EMR
- no physical space required
- abstracting data is eliminated except when free-form documentation such as narrative notes, dictations, and natural language processing is used.
- free-text approach, encourages use of abbreviations or fewer spelled out words may result in scant or undecipherable documents.
- Electronic systems have built in security safeguards to protect against improper disclosure, unauthorized access, or unintended alteration of information for both the data and the system.
- ARRA requires covered entities to notify individuals if their protected health information is accessed or disclosed in an unauthorized manner.
SNOMED-CT
Systemized Nomenclature of Medicine for Clinical Terminology. Medical terminology cassification system that codes text data in an EHR system will assist in standardizing clinical medical terminology
Medicare Modernization Act
created the Commission on Systemic Interoperability to develop a strategy to make health care information abailable at all times to patients and physicians. Goal by 2014.
Electronic medical report
part of health record that is used to complete the insurance claim form.
permanent legal document that formally states outcomes of the patients’ examination or treatment in letter or report form.
Insurance claim
- DOS, date of service
- POS, place of service
- Dx, diagnosis
- Procedures
- codes are used for interpretation by the insurance company when processing a claim
documenters
all individuals providing health care services that chronlogically record pertinent facts and observations about patient’s health.
documentation
charting, may be electronically handwritten, dictated and transcribed or downloaded from a (PDA) personal digital assistant or smartphone
Speech recognition system
computerized voice recognition system which makes it possible for computer to respond to spoken words
medical editor
correctionist, proofreads and edits the computer-generated documents
attending physician
refers to the hospital staff member who is legally responsible for the care and treatment given to a patient
consulting physician
provider whose opinion or advice regarding evaluatio or management of a specific problem is requested by another physician
non-physician practitioner (NPP)
nurse practitioner, clinical nurse specialist, licensed social worker, nurse midwife, physical therapist, speech therapist, audiologist, or physician assistnat who furnishes a consultation or treats a patient for a specific medical problem, pursuant to state law, and who use the results of a diagnostic test in the management of the patient’s specific medical problem
ordering physician
individiual in the hospital directing the selection, preparation, or administration of tests, medication, or treatment
primary care physician (PCP)
oversees the care of the patients in a managed health care plan and refers patients to see specialists for services as needed
referring physician
provider who sends the patient for tests or treatment
resident physician
physician who has finished medical school and is performing one or more years of training in a specialty area on the job at a hospital (medical center). Residents perform the elements required for an evaluation and management (E/M service in the presence of or, jointly with, the teaching physican, and residents document the service.
teaching physician
doctor who has responsibilities for training and supervising medical students, interns, or residents and who takes them to the bedsides of patients in a teaching hospital to review course and treatment. Teaching physicians must document that they supervised and were physically present at the time during key portions of the service provided to the patient when performed by a resident.
Treating or performing physician
provider who renders a service to a patient. In the Medicare program, the definition of a treating physician is a physician who furnishes a consultation or treats a beneficiary for a specific medical problem and who uses the results of a diagnostic test in the management of the beneficiary’s specific medical problem.
Five reasons for legible documention:
If handwritten, entries in patient record must be legible.
a. avoids denied or delayed payments by insurance carriers
b. enforcement of medical record-keeping rules by insurance carriers requiring accurate document that supports procedure and diagnostic codes.
c. Subpoena of health records by state investigators or the court for review.
d. Defense of a professional liabilty claim.
e. Execution of the physician’s written instructions by a patient care-giver.
E/M
Evaluation and management, occurs in office visit, inpatient hospital facilities, and nursing homes
CPT
Current Procedural Terminology
CMS
Centers for Medicare and Medicaid Services.
American Medical Association and Centers for Medicare and Medicaid Services.
Developed documentation guidelines for CPT E/M services.
Medicare administrator contractors
also called fiscal intermediaries, fiscal agents, and fiscal carriers, conduct reviews for irregular reporting patterns.
HAVE WALK IN RIGHTS, access to a medical practicde w/o apptment or search warrant.
Third-party payers and federal programs have responsiblity to ensure that professional services provided to patients were medically mecessary
Documentation must support the level of service and each procedure rendered.
medical necessity
criterion used by insurance companies, as well as federal programs, when making decisions to limit or deny payment. Payment may be delayed, downcoded or denied if the medical necessity of a treatment is questioned.
Good medical practice standards
Insurers differ on definition and may not cover services depending on the benefits of the plan.
ABN
Advance beneficiary Notice of Noncoverage, also know as waiver of liability agreement or responsibility statement
Audit
If provider has submitted insurance claims for payments deemed fraudulent or inappropriate by government.
External Audit Point System
A point system used while reviewing each patient’s health record during the performance of an audit. Points award only if documentation is present for elements required in health record. Point system is used to show where deficiencies occur in health record documentation, evaluation and substantiate proper use of diagnostic and procedural codes.
consequences of accidental (or intentional) miscoding.
HMO, PPO, private carriers can claim refunds
Medicare has power to levy fines and penalties and exclude providers from Medicare program
Insurance carrier and documentation
If it is not documented, then it was not performed. (have right to deny reinbursement)
Medicare carriers frequent audits
prepayment and postpayment audits to monitor accuracy physicians’ use of medical services and procedure codes.
Billing Patterns causing possible audits
a. billing intentionally for unnecessary services
b. billing incorrectly for services of physican extenders (NPP)
C. billing for diagnostic tests w/o separate report in health record
d. changing DOS on insurance claims to cmply with policy coverage dates
e. waiving copayments or deductibles, or allowing other illegal discounts
f. ordering excessive diagnostic tests
g. using 2 different provider numbers to bill the same services for same patient
h. failing to return overpayments made by the Medicare program
i. misusing prover ID number
j. using improper modifiers for financial gain
Common Medical Office Documents/
Documentation guidelines for Medical Services
- The health record should be accurate, complete (detailed), and legible.
- Documentation of each patient encounter includes or provide reference to following:
a. chief complaint or reason for encounter
b. relevant history
c. physical examination
d. findings
e. prior diagnostic test results
f. assessment, clinical impression, or diagnosis
g. plan for care
h. date and eligible identity of the health care professional - The reason for encounter stated
- Past and present diagnoses
- Appropriate health risk factors should be identified
- The patient’s progress, response to and changes to treatment, planned follow-up care and instructions and diagnosis should be documented.
- Patient refusal to follow medical advise
- Procedure and diagnostic codes reported on the insurance claim form or billing statement supported by documentation.
- Confidentiality of health record maintained
- Each chart entry dated and signed
- Standardized charting procedures for progress notes. Use either SOAP or CHEDDAR styles or narriative or detailed descriptive style. Must be detailed enough to support current documentation requirements.
- Treatment plans written and consistent with working dx.
- medications prescribed and taken, listed
- request for or need for consultation must be documented. Include: consultant’s opinion, services ordered documented, and communicated to requesting physician.- see pg 96 for additional
Four R’s: requesting, render, report, reason, (and possibly return” - Record patient’s fialture to return for needed treatment, in Heath record, appointment book, financial reocrd or ledger, follow telephone call or letter to patient indicated
- How to correct documentation “errors”. see pg 96.
Never delete or or key over incorrect data. or flag it as amended or obsolete and create an addendum typed as a separate document or for a chart note inserted below in the next space availabe. paper charting - initial correction. never erase, white, out or use self adhesive paper over any information record on a patient record. - Document all lab tests, physcian intials report as read.
- Ask physician for approval for differnt code before transmitting claims
- Retain all records (until positive no longer necessary by conforming to federal and state laws, and physician wishes)
Contents of a Medical Report
Degree of documentation depends on the complexity of the service and the specialty of the physican.
history, examination, medical decision making
Documentation of History
includes:
chief complaint (CC), History of Present Illness (HPI), review of systems (ROS), past history, family, or social history (PFSID) extent of each depends on present problems
Chief complaint (CC)
concise statement usually in patient’s own words describing symptom, problem, condition, diagnosis, physician-recommended return, or other factor.
REQUIRED FOR ALL LEVELS OF HISTORY:
History of present illness (HPI)
chronological description of development of the patients present illness from first sign or symptom or from previous encounter to present (may include one or more of the following):
1. location,
2, Quality/Character of the symptom/pain,
3. severity or degree (1-10),
4. Duration,
5. Timing, when,
6. Context - situation associated with symptom
7. Modifying factors that make it better or worse,
8. Associated signs and symptoms
Review of Symptoms (ROS)
Inventory of body systems obtained through a series of questions that is used to identify signs or symptoms patient might be experiencing or has experienced. In ROS, trhe body systems are counted and totaled. The health record should describe one system of the ROS for a pertinent to problem level. For a complete level, at least 10 organ systems must be reviewed and documented.
Past History (PH)
Patients past experiences with illnesses, operations, injuries, and treatments
Family History (FH)
A review of medical events in the patient’s family including diseases that may be heriditary or place the patient at risk.
Social History (SH)
An age-appropriate review of past and current activities (smoking, alcohol, etc.)
Documentation review/audit worksheet
there are specific requirements of documentation.
Levels of history
- Problem focused (PF) chief complaint; brief history of present illness or problems
- Expanded problem focused (EPF) chief complain; brief HPI problem-pertinent system review
- Detailed (D) - Chief complaint; extended history of present illness; problem-pertinent system review extended to include a review of a limited number of additional systems; pertinent past, family, or social history direcdtly related to the patient’s problems
- Comprehensive (C) - chief complaint; extended HPI: ROS that is directly related to the problem identified in the history of the present illness, plus a review of all additional body systems; complete PFSH.
Physical Examination (PE or PX)
objective in nature consists of physcian’s findings by examination or test results
Physical exam Types
- Problem focused (PF)
- Expanded problem focused (EPF)
- Detailed (D)
- Comprehensive (C)
Problem focused (PF) physical exam
Problem focused (PF) physical exam
Expanded Problem focused (EPF) physical exam
A limited exam of affected body area or organ system and other symptomatic or related organ systems.
Detailed (D) physical exam
An extended examination of the affected body areas and other symptomatic or related organ systems.
Comprehensive (C ) physical exam
A general multisystem examination or complete examination of a single organ system.
Comorbidity
means underlying disease or other conditions present at the time of the visit.