Terms

Question 1

A defense mechanism in which anxiety or emotional conflict is transformed into overt physical manifestations or symptoms such as pain, loss or feeling, or paralysis.

Answer 1

Conversion

Question 2

Internal experience of emotional change and distress; precipitated by a perceived life problem resulting in internal discord because the individuals typical coping strategies are inadequate

Answer 2

crisis

Question 3

Mental mechanism in which the individual derives feelings from another person or object and directs them internally to an imagined form of the object or person

Answer 3

introjection

Question 4

Advantages or benefits one derives from a physical or mental illness such as attention, freedom from responsibility, and disability benefits

Answer 4

Secondary Gain

Question 5

Process of distinguishing between similar mental disorders or social problems on the basis of their compared and unique characteristics

Answer 5

differential diagnosis

Question 6

conscious or unconscious avoidance behavior used by the client to protect oneself from the influence of the social worker

Answer 6

Resistance

Question 7

Mental process that protects an individual from anxiety, feelings of guilt, or unacceptable thoughts

Answer 7

Defense Mechanisms

Question 8

Principle of ethics stating the social worker or other professional may not disclose information about a client without a clients consent; in specific circumstances such as threats of violence or suspected child abuse, the social worker may be compelled by law to reveal some information to designated authorities.

Answer 8

Confidentiality

Question 9

Appearance of apathy in mood, sometimes seen as a symptom of schizophrenia or depression

Answer 9

Flat Affect

Question 10

Social work process of temporarily considering a clients interconnected problems as separate entities so that work toward their solution can more manageable.

Answer 10

Partialization

Question 11

Progression of physical and mental changes occurring over time that result in clusters of identifiable and predictable characteristics tending to occur during specific periods.

Answer 11

Developmental Stages

Question 12

The emotional and physical response to the loss of a loved one

Answer 12

Bereavement

Question 13

Often indicates the actions of one who facilitates the dysfunctional behavior of another

Answer 13

Enabler

Question 14

Presenting in logical terms or interpreting the reasons for some action or events; it is also used as a defense mechanism in which a person explains or justifies an action or thought to make it acceptable when it is unacceptable at a deeper psychological level

Answer 14

Rationalization

Question 15

Defense mechanism in which the person behaves or things in ways or assumes values that are the opposite of the original unconscious trait

Answer 15

Reaction Formation

Question 16

Ethical principle in social work that recognizes the rights and needs of clients to be free to make their own choices and decisions; includes helping the client know what the resources and choices are and helping the client implement the decision made

Answer 16

self-determination

Question 17

process that takes place between two or more people to end conflict; this is usually achieved by clarifying mutual expectations

Answer 17

role re-equilibration

Question 18

Reduced or minimal motor movement

Answer 18

Akinesia

Question 19

A sustained pattern of fidgety movements, such as swinging of the legs, rocking, tapping the feet or hands, pacing or being unable to remain in a position for long

Answer 19

Akathisia

Question 20

Sustained abnormal postures or muscle spasms, symptomatic of mental disorders

Answer 20

Dystonia

Question 21

Diagram of family relationships used to depict a variety of reciprocal influences between the client and those people related to the client, relevant social institutions, environmental influences

Answer 21

ecomap

Question 22

diagram used to depict family trees

Answer 22

genogram

Question 23

central concept in family systems theories pertaining to the implicit rules that determine how the family members or subsystems are expected to related to one another and to non family members

Answer 23

boundary

Question 24

Treatment process and other activities to solve or prevent problems or achieve goals

Answer 24

intervention

Question 25

Customs, beliefs, standards of conduct, and principles considered desirable by a culture, a group of people or an individual

Answer 25

Values

Question 26

Actions intended to control and often exploit the thoughts, feelings, or responses of others may be intentional or unconscious

Answer 26

Manipulative behaviors

Question 27

social work process of directing a client to an agency, resources, or a professional known to be able to provide a needed service

Answer 27

referral

Question 28

interpersonal relationship between an individual or organization possessing special expertise and someone who needs that expertise to solve a specific problem

Answer 28

Consultation

Question 29

process of determining the nature, cause progression and prognosis of a problem

Answer 29

Assessment

Question 30

social work interview, the state of harmony, compatibility and empath that permits mutual understanding and a working relationship between the client and the social worker

Answer 30

Rapport