Terms Flashcards

1
Q

A term used to describe the type of reservations made on function space within a venue.

A

24-hour hold

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2
Q

Audiovisual guidelines by which a presentation slide should contain no more than six words per line of text and no more than six lines of text.

A

6-by-6 rule

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3
Q

1) Written summaries of speeches or papers, generally between 200-500 words. 2) A brief statement of content

A

Abstract

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4
Q

Freestanding or rolling boards used for attaching copies of research papers for authors to discuss with participants

A

Abstract Board

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5
Q

A provision sometimes used in contracts to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default or lack of credit by the purchasing organization.

A

Acceleration Clause

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6
Q

A requirement for entering into a binding contract. If a contract proposal (offer) is made, it is accepted if the offeree signs the offer as submitted

A

Acceptance

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7
Q

Usable by people with disabilities.

A

Accessible

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8
Q

1) Any seat, berth, room or service provided and/or sold to a guest, attendee or passenger. 2) Action taken to allow a person with a disability to participate in an event

A

Acccomodation

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9
Q

Official authorization or approval to 1) provide with credentials. 2) Recognize or verify the act of conforming with a standard. 3) Recognize a post-secondary institution or degree-bearing program as satisfying and maintaining academic standards

A

Accreditation

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10
Q

1) An accounting method that enters income and expenses into the books at the time of contract versus when payment in received or expenses incurred (cash accounting). 2) A system in which revenue and expenses are accounted for as soon as they are committed.

A

Accrual Accounting

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11
Q

An extraordinary natural disaster such as extreme weather, flood, hurricane, tornado, earthquake, etc. that cannot be reasonably foreseen or prevented and over which a contracting party has no reasonable control. The occurrence makes performance of the contract illegal, impracticable or impossible, leaving the contract parties with no legal responsibility to continue performance of the contract

A

Act of God

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12
Q

Chefs prepare foods to order and save them fresh to guests

A

Action Station

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13
Q

Also known as gross shipping weight. Determined by 1) weighting a vehicle empty, 2) loading a shipment and returning a vehicle to the scale to obtain the new weight, and 3) subtracting the empty from the loaded weight

A

Actual Weight

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14
Q

Committee formed to deal with a specific issue or task; the committee is dissolved upon making its final report to the organization that created it

A

Ad Hoc Committee

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15
Q

Tax applied to an item according to the value of an item

A

Ad Valorem Tax

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16
Q

An individual or organization listed as covered by a primary insurance agreement

A

Additional Insured

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17
Q

Rooms with common walls , but without connecting doors

A

Adjoining Rooms

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18
Q

An adult who is usually pursuing education to attain a specific and practical goal

A

Adult Learner

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19
Q

An order for goods and/or services placed before the move-in date for an exhibition

A

Advance Order

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20
Q

Fees associated with advance orders, which typically include discounts when paid in advance

A

Advance Rate

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21
Q

Booking before an event takes place. Allows attendees to register for an event before it takes place

A

Advance Registration

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22
Q

A group that offers advice or counsel to event organizer, event management or other organization on strategic options such as education content, exhibitor matters, contracting policies or other issues

A

Advisory Board

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23
Q

Group sharing common interest, usually people who are members of the same organization

A

Affinity Group

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24
Q

A list or plan of items to be considered, decided, undertaken or accomplished at a meeting or event.

A

Agenda

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25
Q

A person authorized by another person (principal) to act for or in place of the principal. 2) Person that obtains engagements for entertainers, is paid by the entertainers and has no contract for production responsibilities. 3) Person in a speaker bureau who acts on behalf of the seller or on behalf of the buyer. 4) Venue finding, third party or production service provider

A

Agent

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26
Q

A Bill of Lading that covers domestic and international flights transporting goods to a specified destination

A

Air Consignment Note

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27
Q

Movable, track-mounted barrier that partitions a large area such as a ballroom or exhibition hall into smaller sections. May be sound resistant, but not necessarily

A

Air Wall

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28
Q

An airfreight company that transports freight via scheduled airlines. Forwarders do not operate their own planes

A

Airfreight Forwarder

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29
Q

1) Area between booths/stands for attendee traffic movement. 2) Space between tables or chairs to allow passage of an audience

A

Aisle

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30
Q

Insurance against loss of or damage to property arising from any fortuitous cause except those that are specifically excluded

A

All-Risks Insurance

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31
Q

Alternatives to print materials, telecommunications, computers or other electronic media provided to assist people with disabilities in achieving full participation

A

Alternate Media

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32
Q

Methods for resolving contract disputes without going to court

A

Alternative Dispute Resolution

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33
Q

1) Level of illumination from natural lighting sources already existing in an environment. 2) Uncontrolled and unintended illumination

A

Ambient Light

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34
Q

Complimentary items provided by a hotel in sleeping rooms such as toiletries, writing supplies, bathrobes, fruit baskets and shoe shine mitts

A

Amenity

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35
Q

A meal of fruits and/or juices, cereal, eggs, meat, bakery goods and hot or cold beverages

A

American Breakfast

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36
Q

A type of hotel rate that includes the price of the room and all meals

A

American Plan

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37
Q

Food is plated in the kitchen and placed before the guest. Side dishes are used for bread and butter and salad. Food is served from the left, beverages from the right, and all items are removed from the right. This is generally the service used for banquets.

A

American Service

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38
Q

A membership organization that represents individuals who hold the the copyrights to music written in the United States

A

American Society of Composers, Authors and Publishers (ASCAP)

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39
Q

U.S. legislation that prohibits discrimination against persons with disabilities in employment, transportation, public accommodations, communications and government activities

A

Americans with Disabilities Act (ADA)

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40
Q

An outdoor facility with a flat performance area surrounded by a sloped seating area for the audience. The seating area is usually a semi-circular shape or adapted to the surrounding landscape

A

Amphitheatre

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41
Q

A device used to increase the sound levels of a signal to be sent to the loudspeaker for sound reproduction

A

Amplifier

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42
Q

A method of conveying audio or video data electronically by varying its signal frequency or amplitude

A

Analog

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43
Q

The art and science of helping adults learn, as opposed to pedagogy, which is the science of helping children learn

A

Andragogy

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44
Q

A company that provides software to customers through the Internet using centralized servers owned and managed by the provider

A

Application Service Provider (ASP)

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45
Q

Part of a stage in front of the main curtain

A

Apron

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46
Q

A private process of dispute resolution used as an alternative to litigation in court.

A

Arbitration

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47
Q

Facility type featuring a large flat main floor surrounded by fixed seats in a sloping oval or modified oval shape, much stepper than the typical theater. Some are arranged in two or more tiers. Sight lines are nearly always designed for events the size of a hockey floor, circus, ice show or basketball court

A

Arena

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48
Q

A description of arrival and departure activities of an event’s attendees. This information should be included in the specifications guide for an event

A

Arrival/Departure Pattern

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49
Q

The ratio of image width to height; pertaining to video and slides

A

Aspect Ratio

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50
Q

1) A general or formal meeting of an organization attended by representatives of its members for the purpose of deciding legislative direction, policy matters, holding elections or conducting governance business of the organization. 2) The process of erecting display component parts into a complete exhibit

A

Assembly

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51
Q

A term describing an Internet Service Provider (ISP) technology where the download and upload bandwidth are not equal

A

Asymmetric Bandwidth

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52
Q

Student-centered teaching method that uses online learning resources to facilitate information sharing among a network of people outside the constraints of time and place. Typically this is on-demand and can be video-on-demand

A

Asynchronous Learning

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53
Q

An international customs document that permits duty-free and tax-free temporary import of goods for up to one year. It eliminates or reduces value-added taxes (VAT) charges, custom fees and border fees

A

ATA Carnet

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54
Q

The difference between the actual number of sleeping rooms realized and the number agreed to in the contract between the group and the facility. Often a percentage or actual shortfall limit (slippage) is allowed before damages are assessed

A

Attrition

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55
Q

The total actual number of attendees at an event

A

Audience Count

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56
Q

Stage directions from the audience’s perspective. This is the opposite of stage left and right

A

Audience Left and Right

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57
Q

Four or five attendees query the main speaker from the stage with questions from the audience

A

Audience Reaction Team

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58
Q

Interactive computer or mobile device application that enables voting or polling and then collects and displays the results

A

Audience Response System

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59
Q

A meeting using only voice transmission between two or more sites

A

Audioconference

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60
Q

This includes equipment, materials and teaching aids used in sound and visual presentations.

A

Audiovisual (AV)

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61
Q

Supplier of technical staff and audiovisual equipment

A

AV Contractor

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62
Q

An audiovisual professional who is responsible for the set-up, configuration or operation of lighting, sound, video, staging or other similar elements of an event function

A

AV Technician

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63
Q

1) A methodical examination and review of records pertaining to an event. 2) An unbiased examination and evaluation of the financial statements of an organization

A

Audit

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64
Q

Room for gathering an audience for speeches, performances, concerts, etc. Often used to name entire facilities, though properly applied only to the seated portion of the facility in which the audience is assembled

A

Auditorium

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65
Q

Seating arrangement where chairs are arranged in rows facing head table, stage, or speaker. Variations are semicircular and V-shaped

A

Auditorium Set-Up

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66
Q

A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization’s master account

A

Authorized Signatory

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67
Q

Device installed in many large public areas. Can be used by an individual to administer life-saving care to person experiencing a heart attach

A

Automated External Defibrilator

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68
Q

Mathematical average of a series of sleeping room rates

A

Average Room Rate

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69
Q

A drape, curtain or fabric panel that provides a soft, colorful background for a speaker or stage presentation

A

Back Drape

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70
Q

1) A lighting source that illuminates any transparent or translucent material from behind. 2) A lighting instrument used behind and above a presenter to give more depth and better image to video projection or recording

A

Back Light

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71
Q

A term used in hotels and other venues to refer to areas for staff only

A

Back of House

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72
Q

A permanently installed series of copper wire or fiber optic cabling that provides the amin infrastructure for transmitting voice, data, and video signals within a facility

A

Backbone

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73
Q

Drapes, curtains or fabric panels at the back of a stage, speaker’s table or exhibit booth/stand

A

Backdrop

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74
Q

Equipment such as amplifiers and sound equipment required by musicians in order to perform at an engagement, often rented by the event organizer

A

Backline Equipment

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75
Q

1) Hard wall or drape of a perimeter or inline booth/stand/exhibit. 2) Panel arrangement at rear of booth/stand area

A

Backwall

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76
Q

The amount of data that can be transmitted or received per second

A

Bandwidth

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77
Q

A document issued by a bank per instructions from a buyer of goods, authorizing the seller to draw a specified sum of money under specified terms

A

Bank Guarantee

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78
Q

An elaborate, and often ceremonial, dinner for numerous people, often in honor of a particular person or persons

A

Banquet

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79
Q

Person in charge of banquet service at food functions

A

Banquet Captain

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80
Q

A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up

A

Banquet Event Order

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81
Q

A person with overall responsibility for food and beverage delivery with direct and indirect staff

A

Banquet Manager

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82
Q

Round table used for meal service

A

Banquet Round

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83
Q

1) Seating arrangement where typically a grouping of rounds is set in such a way as to facilitate the serving of food. 2) Function-room set up and tear down

A

Banquet Set-Up

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84
Q

These are participant-led conferences where everyone who attends contributes a demonstration or session, or otherwise volunteers in a way to contribute to the event

A

BarCamp

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85
Q

Booth/stand with no services or facilities, meaning that these all have to be hired at an additional cost

A

Bare Booth/Stand

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86
Q

Movable hinged flap used on stage lights to control light spill

A

Barn Door

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87
Q

Currency in which all official business transactions will take place

A

Base Currency

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88
Q

Plate used under bowl, glass, condiments and so forth

A

Base Plate

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89
Q

Lengths of pipe from which scenery, curtains and lights can be hung

A

Batten

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90
Q

Type of screen with highly reflective surface used for front projection

A

Beaded Screen

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91
Q

A hotel employee who supervises the work of staff who primary responsibility is to carry luggage, run errands, etc.

A

Bell Captain

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92
Q

Staff whose primary responsibility is to carry luggage, run errands, etc., primarily in a hotel

A

Bell Staff

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93
Q

Lowest available rate for non-group reservations at a hotel

A

Best Available Rate

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94
Q

A proposal submitted to an event organizer by a convention & visitors bureau and/or hotel(s) or other supplier, that includes detailed specifications and estimated cost

A

Bid

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95
Q

A document that establishes the terms of a contract between a shipper and a transportation company under which freight is to be moved between specified points for a specified charges. It serves as a document of title, a contract of carriage, and a receipt of goods

A

Bill of Lading

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96
Q

Generally refers to airfreight and van line shipments. This is the number upon which freights are charges are based. This will be the actual weight or the dimensional weight, whichever is greater

A

Billing Weight

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97
Q

Ultraviolet lighting that when applied causes phosphorescent paints to glow

A

Black Light

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98
Q

Required dress: dinner jacket, bow tie and cummerbund for the men and formal evening dress for the women

A

Black Tie

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99
Q

A commission that is paid by a hotel to a third party for services; it comes out of the hotel sleeping room rate, but is not disclosed to the guests or the event organizer

A

Blind Commission

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100
Q

Laws that regulate the types of businesses that must be closed or the types of products that may not be sold on Sundays

A

Blue Laws

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101
Q

Final review copy for client’s approval before publishing

A

Blueline

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102
Q

A room set permanently in a conference configuration, generally with a fixed table and executive seating

A

Boardroom

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103
Q

Seating arrangement in which rectangle or oval shaped tables are set up with chairs on both sides and ends

A

Boardroom Set-Up

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104
Q

A warehouse authorized by customs authorities for storage of goods on which payment of duties is deferred until the goods are removed

A

Bonded Warehouse

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105
Q

The purchase, of a premium, of a guarantee of protection for a supplier or a customer

A

Bonding

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106
Q

Area where equipment is stored during an exhibition. This area may be located within the exhibit hall in an unused portion of the floor

A

Boneyard

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107
Q

Guidelines by which a convention center prioritizes reservations; may correspond to hotel rooms the event will use in the area

A

Booking Policy

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108
Q

Specific exhibit display area assigned by show management to an exhibitor under contractual agreement

A

Booth

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109
Q

Group sessions in which all participants contribute creative ideas which are not initially judged for merit

A

Brainstorming

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110
Q

Short interval between sessions at which time coffee, tea and/or other refreshments are served

A

Break

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111
Q

The point at which revenues are equal to expenses

A

Break-Even Point

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112
Q

Function rooms set up for a group within an event as opposed to a plenary or general session spaces

A

Break-Out Rooms

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113
Q

Small group sessions, panels, workshops or presentations, offered concurrently within an event

A

Break-Out Session

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114
Q

A music licensing organization that represents individuals who hold the copyrights to music written in the United States. It grants licensing agreements for the performance of music

A

Broadcast Music Incorporated

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115
Q

Person who oversees the production and broadcast of a virtual or hybrid event

A

Broadcast Producer

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116
Q

A non-asset based transportation provider that sells transportation services for commercial shippers

A

Broker

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117
Q

A statement of estimated revenues and expenditures for a specified period of time, event or project; divided into subject categories and arranged by principal areas of revenue and expenses

A

Budget

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118
Q

Financial goal of the event

A

Budget Philosophy

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119
Q

Assortment of foods, offered on a table, self-served

A

Buffet

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120
Q

1) Servers offer a variety of both hot and cold hor d’oeuvres on platters to guests at receptions 2) A style of table service where guests serve themselves from platters presented by the server. 3) Specialized in-room service offered by a hotel, resort or cruise ship

A

Butler Service

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121
Q

An agent who purchases goods on behalf of a company or agency

A

Buying Agent

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122
Q

Method to increase audience participation by dividing all participants into discussion groups each if which reports the group’s findings and opinions during a following plenary session

A

Buzz Session

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123
Q

Liquor served and charged for by the full bottle

A

By the Bottle

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124
Q

A fixed price per attendee; covers all consumptions of food and beverage at a function, within a given time frame

A

By the Person

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125
Q

Food purchased by the individual piece, usually for a reception

A

By the Piece

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126
Q

Room adjacent to pool area, with or without sleeping facilities

A

Cabana

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127
Q

Room arrangement with cocktail tables, chairs and a stage

A

Cabaret Set-Up

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128
Q

Small round table, 15-30 inches in diameter used for cocktail type parties

A

Cabaret Table

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129
Q

A food service operation in which customers carry their own trays and select food from a display counter or counters. Payment is sometimes made at a cashier station

A

Cafeteria Service

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130
Q

Brand of liquor, distinguished from house brand, selected by a customer according to personal preference. Usually a higher quality than house brand

A

Call Brand

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131
Q

An invitation to submit topic ideas for the conference program. Document containing detailed instructions for submission of papers for assessment and selection by a review committee

A

Call for Papers

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132
Q

An informal, highly interactive, small group discussion format, typically led by a subject matter expert and typically using comfortable seating set in a circle

A

Campfire Session

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133
Q

Dormitory or other university/college sleeping accomodations

A

Campus Housing

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134
Q

Provision in a contract which outlines damages to be paid to the non-cancelling party if cancellation occurs

A

Cancellation Clause

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135
Q

Insurance that protects an event organizer against financial loss or expenses incurred when contractually specified perils necessitate cancelling or relocating an event, or cause a reduction in attendance

A

Cancellation or Interruption Insurance

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136
Q

The number or percentage of contracted rooms that do not actualize into occupied rooms due to guest cancellations or no-show

A

Cancellation/No-Show Percentage

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137
Q

Business that was confirmed definite by contract and was later cancelled

A

Cancelled Business

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138
Q

This is the point at which enough carbon is offset or sequestered to cover a specific amount of carbon generated by a manufacturing process, transportation method, product usage, building or individual

A

Carbon Neutral

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139
Q

Additional coverage protecting the owner of goods for loss and damage while goods are in a carrier’s possession. Recommended for all international shipments

A

Cargo Insurance

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140
Q

A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries without paying duties or posting bonds

A

Carnet

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141
Q

1) Fee charged for transporting freight between destinations. 2) Short distance hauling of exhibit properties.

A

Cartage

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142
Q

An accounting method ha records income and expenses at the time when payment is received or expenses are paid.

A

Cash Accounting

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143
Q

Private room bar set up where guests pay for drinks individually

A

Cash bar

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144
Q

A type of insurance that is primarily concerned with the legal liability for losses caused by injury to persons or damage to the property of others

A

Casualty Insurance

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145
Q

Usually referred to a Cat followed by a numeral between and 1 and 7. Cat 5 or Cat 5e cabling required for Fast Ethernet, is the most commonly available

A

Category Cable

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146
Q

Staff person responsible for selling and servicing group and local food and beverage functions

A

Catering Sales Manager

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147
Q

Maximum height of ceilings of an exhibit hall or event room

A

Ceiling Height

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148
Q

Non-profit professional organization which provides research on the exhibitions and events industry

A

Center for Exhibition Industry Research

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149
Q

Loudspeakers that are used to cover assignments out of the range of the main loudspeakers’ projection area

A

Center Speakers

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150
Q

A document provided by an insurance company as proof that a policy has been issued and coverage is in effect

A

Certificate of Insurance

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151
Q

A document, required by certain countries or tariff purposes, certifying as to the country of origin of specified goods

A

Certificate of Origin

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152
Q

An individual certifies a shipment’s weight as the only acceptable weight for transportation and material handling at a tradeshow

A

Certified Weight

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153
Q

Facility form to advise departments of changes in reservations or functions

A

Change Order

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154
Q

A detailed list of the individual line items that make up the revenue and expense categories in a budget. A numbering system used to identify every line item in a budget, so that income and expenses are posted to the correct accounts

A

Chart of Accounts

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155
Q

1) Exclusive use of all or some space on an airplane, bus, ship or other vehicle for a specific period of time and for a specific itinerary. 2) To create a new association, organization or chapter of an association or organization

A

Charter

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156
Q

Time at which hotel guests may check in and occupy sleeping rooms

A

Check-in Time

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157
Q

Time by which hotel guests are required to vacate sleeping rooms.

A

Check-out Time

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158
Q

Equipment capable of lifting a person or persons to a given height

A

Cherry Picker

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159
Q

Seating arrangement in which chairs or tables are arranged in rows slanted in a V shape and separated by a center aisle

A

Chevron Set-Up

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160
Q

An event that requires the use of a convention center or event complex, as well as multiple hotels in the host city

A

Citywide Event

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161
Q

Seating arrangement in which rows of tables with chairs face the front of a room and each person has a space for writing.

A

Classroom Set-Up

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162
Q

Rectangular table, often narrower than regular tables and 30-inches high

A

Classroom Table

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163
Q

A receipt of goods issued by a carrier with indication that the goods were received in apparent good order and condition, without damages or other irregularities

A

Clean Bill of Lading

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164
Q

Generally the last point in time at which an exhibitor appointed carrier must be in line or at the dock in order to be loaded after the close of the show

A

Clear Date/Time

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165
Q

Workshop-type educational experience where participants learn by doing

A

Clinic

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166
Q

The number of winners is limited by a predetermined amount to be spent on the incentive program

A

Closed-Ended Incentive Program

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167
Q

Final activities at an event which occur during the closing or last session

A

Closing Ceremony

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168
Q

The final session of an event in which the subjects which have been discussed are summarized and possible conclusions reached and announced

A

Closing Session

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169
Q

To hold two or more related events at the same time and in the same place

A

Co-Location

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170
Q

Small round table, 15-30 inches in diameter and 30 inches in height used for cocktail parties

A

Cocktail Table

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171
Q

1) The promotional material used by the salespeople to support or corroborate the features and benefits of the item being sold. 2) Collective term for material distributed to attendees at registration, including badges, lanyards, tote bags, agenda and other materials. 3) Assets that can be pledged to guarentee a loan

A

Collateral

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172
Q

Service performed for a shipper in which a number of smaller shipments are picked up or received and forwarded as one truckload shipment

A

Collection and Consolidation Service

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173
Q

An information meeting for the purpose of discussion, usually of an academic or research nature and in order to ascertain areas of mutual interest through exchanges or ideas. Conducted as and when convenient, but with little regularity

A

Colloquium

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174
Q

A payment made to an individual or organization for bringing business to another individual or organization

A

Commission

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175
Q

A contract in which the room rate to be charged to attendees includes a commission to be paid to either the sponsoring group or a third party, such as a travel agent, independent event planning or site selection organizations

A

Commissionable Rate Commitment

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176
Q

A group of people appointed for a specific function, typically consisting of members of a larger group

A

Committee

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177
Q

1) Transportation company which handles materials. 2) Agency or business that is available to the public for transportation of persons or goods. Usually refers to freight transportation on regularly scheduled trucks or airplanes

A

Common Carrier

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178
Q

A per-person, all inclusive plan offered by some conference centers and hotels, including lodging, all meals and support services

A

Complete Meeting Package

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179
Q

The number of rooms provided at no cost based on the number of occupied rooms

A

Complimentary Ratio

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180
Q

Videoconferencing standard, included in hardware and/or software, used to compress or code video, audio, and data signals for transmission and decompress or decode the signal at the other end of the transmission

A

Compression/Decompression or Coder/Decoder

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181
Q

Software used to design and manufacture products

A

Computer Aided Design and Manufacturing

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182
Q

1) Merchandise or refreshments sold to individuals on-site, in conjunction with an event. 2) Contractual agreement where one party provides something of value to the other party in exchange for something else, pending certain conditions

A

Concessions

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183
Q

Gathering of a group with shared or special interests. Traditionally refers to meetings of a confidential or secret nature with restricted or limited participation.

A

Conclave

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184
Q

Multiple sessions scheduled at the same time. Programs on different themes or subjects offered simultaneously

A

Concurrent Sessions

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185
Q

1) Participatory meeting designed for discussion, fact-finding, problem solving and consultation. 2) An event used by an organization to meet and exchange views, convey a message, open a debate or give publicity to some area of opinion on a specific issue.

A

Conference

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186
Q

A facility that provides a dedicated environment for events, especially small events

A

Conference Center

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187
Q

Title generally conferred upon the chief administrator of the entire event

A

Conference Officer/Organizer

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188
Q

Primary contact person assigned to an event in a hotel or convention center

A

Conference Services Manager

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189
Q

Seating arrangement in which rectangular or oval tables are set up with chairs placed around all sides

A

Conference Set-Up

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190
Q

A letter of credit, issued by a foreign bank, whose validity has been confirmed by a second bank

A

Confirmed Letter of Credit

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191
Q

The regular coming together of large groups of individuals, generally to discuss a particular subject

A

Congress

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192
Q

A facility, typically outside the U.S. that hosts trade shows and other large functions, which contains a large exhibition hall and additional small meeting and event spaces

A

Congress Center

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193
Q

In a hotel, a configuration of two or more guest rooms with private connecting doors permitting access between rooms without exiting into a public corridor

A

Connecting Rooms

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194
Q

Oral translation of several phrases or entire speeches from one language to another. Speaker pauses between phrases to allow for interpretation

A

Consecutive Interpretation

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195
Q

The price paid for the contractual bargain. The “price” may be in money or may be a promise to do or not to do something

A

Consideration

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196
Q

Recipient. The person, people or organization to whom something is delivered or addressed.

A

Consignee

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197
Q

A person who sends freight

A

Consignor

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198
Q

A formal statement describing good to be shipped; filed with and approved by the consul of the country of destination prior to shipment

A

Consular Declaration

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199
Q

A document, required by some countries, describing a shipment of goods and showing information such as the consignor, consignee and value of the shipment.

A

Consular Invoice

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200
Q

Exhibition that is open to the public, usually requiring an entrance fee

A

Consumer Show

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201
Q

A charge that is assessed when a container is not returned to the carrier within the allowable time

A

Container Detention

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202
Q

Light morning meal consisting of pastries, juices, and hot beverages. May also include fruit. Usually served buffet style.

A

Continental Breakfast

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203
Q

A room rate that includes a continental breakfast

A

Continental Plan

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204
Q

Structured educational and training experiences for personal or professional development

A

Continuing Education

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205
Q

Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date

A

Continuing Education Credit

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206
Q

Non-academic credit unit conferred by professional organizations for formal educational programs for members who must maintain their level of professional education

A

Continuing Educational Unit

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207
Q

A type of barter. The exchange of good and services instead of using money

A

Contra Agreement

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208
Q

An agreement between two or more parties that creates in each party a duty to do or not to do something and a right to performance of the other’s duty or a remedy for the breach of the other’s duty

A

Contract

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209
Q

Trucking company that enters into a specific contract with a shipper to transport goods for an agreed upon price. Contained with the contract are all the terms and conditions, liability, transit times, etc.

A

Contract Carrier

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210
Q

To stimulate interest and debate, two or three views of a controversial issue are presented

A

Controversy Panel

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211
Q

Member of committee in charge of convening participants

A

Convener

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212
Q

Gathering of delegates, representatives, and members of a membership or industry organization convened for a common purpose. Common features include educational sessions, committee meetings, social functions, and meetings to conduct the governance business of the organization.

A

Convention

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213
Q

An organization defined and recognized by its status as an incorporated, non-profit agency or local government entity, which promotes economic development of the communitythrough travel and tourism

A

Convention and Visitors Bureau

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214
Q

Facility whose purpose it is to host trade shows, public shows, conventions, and other functions and that combines exhibition space with a substantial number of smaller meetings and event spaces.

A

Convention Center

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215
Q

Professional at a hotel, convention center or convention bureau who is responsible for event operations management on all levels

A

Convention Services Manager

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216
Q

Laws that allow for the ownership of intellectual property (such as writing, art, music)

A

Copyright

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217
Q

A charge placed on beer, liquor and wine brought into a facility but purchased elsewhere

A

Corkage

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218
Q

An exhibit space with exposure on at least two aisles, often sold by show managers at a premium rate

A

Corner booth/stand

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219
Q

Special rate for sleeping rooms or other goods and services that is made available to business travelers

A

Corporate Rate

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220
Q

The market segment comprised of groups or individuals that work for a given company and are traveling for business reasons at the company’s expense

A

Corporate Travel

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221
Q

A pricing term indicating that these cost are included in the quoted price

A

Cost and Freight
Cost and Insurance
Cost, Insurance, Freight
Cost, Insurance, Freight and Commission
Cost, Insurance, Freight and Exchange

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222
Q

An import duty imposed to offset export grants, bounties, or subsidies paid to foreign suppliers in certain countries by the governments of those countries as an incentive to export

A

Countervailing Duty

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223
Q

1) A person’s country of natural birth or citizenship. 2) An item’s country of manufacture, production or agricultural growth

A

Country of Origin

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224
Q

1) European term for a travel professional who supervises arrival details and escorts tours. 2) A person or service who delivers messages, packages or mail

A

Courier

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225
Q

1) Table setting for one person. 2) Actual number of meals, or servings, served at a food function. 3) Dome placed over a pate, used to keep food warm/cold

A

Cover

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226
Q

Actual number of meals served at a catered meal function or in a restaurant

A

Covers

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227
Q

form of copyright license that facilitates the free distribution of copyrighted works when specific criteria are followed

A

Creative Commons License

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228
Q

Committee formed to verify that individuals have the necessary qualifications to attend a meeting, cast votes at a meeting, or become a member of an association

A

Credentials Committee

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229
Q

Seating at round tables with chairs placed at two to three quarters of the table and no seating with backs to the speaker

A

Crescent Round Set-Up

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230
Q

A smaller aisle perpendicular to a larger main aisle

A

Cross Aisle

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231
Q

The governmental authorities designated to collect duties levied by a country on imports and exports.

A

Customs

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232
Q

An individual or company that is licensed by the government to enter and clear goods through customs

A

Customs Broker

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233
Q

An individual or firm licensed to enter and clear goods through customs

A

Customs House

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234
Q

Designated date when a hotel will release any unsold sleeping rooms in a group block and make them available to the general public

A

Cut-off Date

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235
Q

1) A specific point in time at which the exhibition contractor will cease all unloading or loading activities for the day. 2) Specific time a shipment must be tendered to a transportation carrier in order to recieve service that day

A

Cut-off Time

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236
Q

The rate charged by a venue per delegate for a full day including room hire, lunch and coffee breaks. Rate may also include basic audio visual equipment and other meeting materials

A

Daily Delegate Rate

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237
Q

Raised platform usually above the floor of a hall or large room

A

Dias

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238
Q

Part of a contract dealing with procedures, penalties, and rights of the party causing damages

A

Damage Clause

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239
Q

A discussion which takes place within a meeting, a public or private sitting or in one of the various types of assemblies or meetings

A

Debate

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240
Q

Shipper’s stated value of entire shipment

A

Declared Value

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241
Q

Props, lighting, or other decorative elemens used to create a theme. ambiance or mood a a function or special event

A

Decor

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242
Q

An individual or company providing installation and dismantling of booth/stand and hall dressing services for a trade show and/or its exhibitors

A

Decorator

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243
Q

A set amount of bandwidth that is exclusively available to the end user or group

A

Dedicated Bandwidth

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244
Q

Space reservations confirmed in writing

A

Definite Booking

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245
Q

Loudspeakers that are used to cover assignments out of the range of the main loudspeakers’ projection area

A

Delay Speakers

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246
Q

Outside of North America, a general term for registered meeting participants. In some instances a voting representative at a meeting

A

Delegate

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247
Q

A rate inclusive of breakfast and dinner, in addition to the room

A

Demi-Pension

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248
Q

A professional services company possessing extensive local knowledge expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and program logistics

A

Destination Management Company

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249
Q

An organization defined and recognized by its status as an incorporated, non-profit agency or local government entity which promotes economic development of the community through travel and tourism

A

Destination Marketing Organization

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250
Q

Use of a number of restaurants in a destination with reservations and billing arrangements to one particular client

A

Dine Around

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251
Q

All expenditures associated with an event that flow into the host destination’s local economy.

A

Direct Spending

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252
Q

A group of participants assigned to debate or explore a topic within some types of meetings. Similar to a working group, but typically without an expectation for formal reports or papers

A

Discussion Group

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253
Q

A set of specifications for exhibit construction endorsed by all major exhibit industry associations. Also refers to the individual additional rules which may be adopted by event management

A

Display Rules & Regulations

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254
Q

Education delivered through a variety of technological and communication methods, including, but not limited to: email, e-learning platforms, web conferencing, mobile apps and podcasts

A

Distance Learning

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255
Q

National and/or international alliances of destination management companies that form select communities for the purpose of sharing collective efforts for business sharing, education, ethics and destination management industry monitoring

A

DMC Consortium

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256
Q

A person who acts as a guide for visitors and tourists, typically on a volunteer basis, in a museum, gallery or academic institution

A

Docent

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257
Q

A receipt issued by an ocean carrier to acknowledge receipt of a shipment at the carrier’s dock or warehouse facilities

A

Dock Receipt

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258
Q

1) Reserving space for two groups to use the same space at the same time and neither can be fully accommodated as contracted. 2) An organization reserving space in more than one venue for the same event. 3) Two or more reservations made for the same traveler for the same dates

A

Double Booking

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259
Q

Use of two tablecloths on a banquet table for decorative purposes, to muffle sound, or to attach to skirting. Usually two different colors are used

A

Double Cloth

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260
Q

A hotel guest room that may be occupied by two persons

A

Double-Occupancy

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261
Q

The price per person for a double-occupancy hotel guest room

A

Double Room Rate

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262
Q

A hotel guest room with two double beds

A

Double-Double Room

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263
Q

Front of the stage, closest to the audience

A

Downstage

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264
Q

In the U.S., a term for laws covering liability of people serving alcoholic beverages.

A

Dram Shop Laws

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265
Q

A booth/stand where the back and side walls are constructed using pipe and drape (typically provided by management)

A

Draped Booth/Stand

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266
Q

A set of standards to provide guidance about what is appropriate to wear for an occasion, event or place of employment

A

Dress Code

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267
Q

Placing graphics, plants, literature and applying any finishing touches to the display

A

Dressing the Exhibit

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268
Q

Fee levied on imported and exported goods

A

Duty

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269
Q

Person at a facility in charge of operations and/or guests relations for a certain period of time

A

Duty Manager

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270
Q

A system that uses a large monitor and computer to display multimedia versions of a poster; typically used at a scientific and medical conference

A

E-Poster System

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271
Q

1) Reaching a destination before the appointed date or time. 2) When a hotel guest with a confirmed reservation requests to check in to their room prior to the scheduled date and/or check-in time. 3) Arrival prior to arrival of the majority of the group

A

Early Arrival

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272
Q

Registration received before a pre-defined date, usually offering a lower fee, referred to as an early bird rate.

A

Early Registration

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273
Q

A guest who checks out of a hotel one or more days earlier than the scheduled departure date

A

Early-Out

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274
Q

The total value of an event, including secondary spending (indirect or induced), on the host destination’s local economy over and above the original direct spending.

A

Economic Impact (Total)

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275
Q

Total economic impact divided by direct spending

A

Economic Multiplier

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276
Q

Requests for proposals that are generated using online tools, including those from meeting technology suppliers and hotel websites; often used for site selection as well as other sourcing for event products and services

A

Electronic Request for Proposal (E-RFP)

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277
Q

A spotlight that can be shaped and controlled to light lecterns, signs and area that need a tightly focused light pool; can be used with a gobo to project images such as a logo

A

Ellipsoidal Spotlight

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278
Q

Procedures about how to react and respond to an emergency situation, such as medical emergencies, fire and bomb threats

A

Emergency Action Plan

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279
Q

The tag indicating a crate may be moved into storage. The sticker identifies the exhibitor and the return location for the crate

A

Empty Sticker

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280
Q

An exhibit space with aisles on three sides

A

End Cap

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281
Q

A large, hearty breakfast that includes juice, fruit, hot and cold cereal, eggs, meat (often fish), pastries with jellies and preserves, and made to order foods such as omelets and crepes, and hot beverages

A

English Breakfast

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282
Q

Food is brought to the table on a tray, presented to the host, who either cuts the food themselves of chooses to have it done by the server away from the table. Vegetables are placed in bowls on the table for guests to serve themselves

A

English Service

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283
Q

Activity performed from the amusement and enjoyment of others

A

Entertainment

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284
Q

A form of insurance that indemnifies the insured for any loss sustained because of an error or oversight on their part

A

Errors and Omissions (E&O) Insurance

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285
Q

1) A prearranged travel program, usually for a group. In a fully conducted tour, escort and/or guide service is provided throughout. 2) A sightseeing program conducted by a guide

A

Escorted Tour

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286
Q

A room rate that does not include meals

A

European Plan

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287
Q

1) Critiquing and rating the overall success of an event or a part of an event. 2) A systematic process to determine the value of an activity

A

Evaluation

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288
Q

An organized occasion such as a meeting, convention, exhibition, special event, gala dinner, etc.

A

Event

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289
Q

The intentional shaping of an event’s form and content to satisfy and purposeful goals

A

Event Design

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290
Q

Person whose job it is to oversee and arrange every aspect of an event. Person can be an employee or hired ad hoc to plan, organize, implement, and control meetings, conventions and other events

A

Even Organizer

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291
Q

Premises where an event will be held

A

Event Site

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292
Q

The preferred term for a comprehensive document that outlines the complete requirements and instructions for an event. This document is typically authored by the event planner and is shared with all appropriate vendors as a vehicle to communicate the expectations of services for a project

A

Event Specifications Guide

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293
Q

Any technical and technology needs to support meeting or events.

A

Event Technology

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294
Q

The rooms that are contracted by an event organizer with a hotel(s) or housing facility(s) for a particular event

A

Event-Contracted Block

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295
Q

A federation of national and international organizations representing individuals, firms or properties involved in the meetings, conventions, exhibitions, and travel and tourism industries

A

Event Industry Council

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296
Q

A compilation of separate industry standards related to improving the environmental and social impact of events

A

Event Industry Council Sustainable Event Standards

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297
Q

Any agreement which limits who may provide specific products and services under certain conditions to only one party. No other contractor is allowed to provide the same services or products in the facility. The legality of exclusive contracts varies by jurisdiction

A

Exclusive

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298
Q

Contract between a facility and a service provider designating that provider as the only source of a specific service or product in that facility

A

Exclusive Contract

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299
Q

Contractor appointed by event or building management as the sole agent o provide specific services or products

A

Exclusive Contractor

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300
Q

A first class conference facility that caters to executive level events

A

Executive Conference Center

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301
Q

Individual display area constructed to showcase products or convey a message, or to sell products or services

A

Exhibit Booth/Stand

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302
Q

Area within a facility where an exhibition is located, usually designed specifically for large shows

A

Exhibit Hall

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303
Q

Company that fabricates and manages display properties for trade show exhibitors

A

Exhibit House

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304
Q

An event at which products, services or promotion materials are displayed to attendees visiting exhibits on the show floor. These events focus primarily on business-to-business relationships

A

Exhibition

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305
Q

Preferred term for the specific person responsible for all aspects of planning , promoting, and producing an exhibition

A

Exhibition Manager

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306
Q

1) Person or firm that displays its products or services at an event. 2) Event attendee whose primary purpose for attending the event is to staff a booth/stand

A

Exhibitor

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307
Q

Representatives of an event’s exhibiting companies who act as advisors o show management on procedures, he needs of exhibitors, and provide feedback for marketing and growing the show

A

Exhibitor Advisory Committee

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308
Q

Any company other than the designated “official” contractor providing a service to an exhibitor

A

Exhibitor Appointed Contractor

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309
Q

The time period allowed for exhibitors to prepare their exhibit space for show opening. The time allowed for exhibitors to dismantle and remove their exhibit following show closing.

A

Exhibitor Move-in/Move-out

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310
Q

Promotional materials sent o current and prospective exhibitors to encourage participation. It promotes the value of exhibiting in a specific show and contains information about technical points, cos of exhibition space, a floor plan of the exhibition and an application for participation.

A

Exhibitor Prospectus

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311
Q

Manual or kit, usually developed by the general service contractor for an event, containing general event information, labor/service order forms, rules and regulations and other information pertinent to an exhibitor’s participation in an exhibition.

A

Exhibitor Service Manual

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312
Q

A government customs document used to declare designated goods to be shipped out of a country. Used for export control and compilation of foreign trade data.

A

Export Declaration

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313
Q

A government document which permits the “licensee” to engage in the export of designated goods to certain destinations.

A

Export License

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314
Q

A large public show, exhibit or trade show

A

Exposition

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315
Q

An individual who guides discussion and/or decision making

A

Facilitator

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316
Q

A structure that is built, installed or established to service a particular purpose

A

Facility

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317
Q

The manager of a convention center, exhibition hall, arena, auditorium or other venue or assembly

A

Facility Manager

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318
Q

1) Event principally devoted to the exhibition of agricultural products or industrial products. 2) Exhibition of products or services in a specific area of activity held with the objective of promoting business

A

Fair

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319
Q

A program designed to acquaint potential buyers with specific destinations or services and to stimulate the booking of an event. Often offered in groups, but sometimes on an individual basis

A

Familiarization Trip

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320
Q

Patters and bowls of food are set on the dining tables, from which guest serve themselves. Usually involves guest passing the containers to each other

A

Family-Style Service

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321
Q

Brand name for a large screen wit ha frame which folds down into a small case for storage. The legs of this screen are attached at the sides of the screen, or the screen may be flown from above

A

Fast Fold Screen

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322
Q

Loudspeakers that are used to cover assingments out of the range of the main loudspeakers’ projection area

A

Fill-Type Speakers

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323
Q

Document containing the definitive conference and social program, circulated immediately prior to an event or distributed at the commencement of the event

A

Final Program

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324
Q

Door or passageway, clear of obstructions, designed by local authorities for egress from a building or structure

A

Fire Exit

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325
Q

1) In the United States and Canada, the fire marshal is typically a member of the fire department whose duties include fire code enforcement. 2) In the United Kingdom, fire marshals are civilians trained to assist with fire evacuation procedures

A

Fire Marshal

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326
Q

An interchange between an inner circle debating an issue and an outer circle of observers. Individuals occasionally move from one circle to the other

A

Fishbowl

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327
Q

Holder with microphone often used in Q & A sessions

A

Fishpole

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328
Q

Usually non-liquid assets that are integral to the enterprise’s day-to-day business operations

A

Fixed Assets

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329
Q

The day-to-day cost of doing business that is pre-committed, such as salaries, insurance, lease expenses, utilities, etc.

A

Fixed Costs

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330
Q

Expense incurred regardless of the number of event attendees

A

Fixed Expense

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331
Q

Smoke-producing device for special effects

A

Flash Box

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332
Q

Rate for which a hotel agrees to offer any of its available sleeping rooms (with the exceptions of suites) to a group. Final assignment of rooms is at the discretion of the hotel

A

Flat Rate

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333
Q

Maximum amount of weight per square foot/meter a floor can support

A

Floor Load

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334
Q

Person retained by event management to supervise the installation, dismantling and operation of the exhibit area

A

Floor Manager

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335
Q

The process of marking the floor of an empty exhibit hall to indicate the locations where individual booths/stand will be set

A

Floor Marking

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336
Q

Order for exhibitor services placed on-site after exhibit set up begins. Usually more expensive than an advance order

A

Floor Order

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337
Q

1) Scale drawing indicating the placement of exhibit booths and all other features in an exhibit hall. 2) Scale drawing of the floor area of a hotel’s event space. 3) Scale drawing of a function room with specific set-up requirements drawn to scale

A

Floor Plan

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338
Q

Objects, scenery or audio visual equipment mounted from above

A

Fly

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339
Q

Qualitative method of research utilizing a small selection of representatives from a larger stakeholder group

A

Focus Group

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340
Q

Movable spotlight

A

Follow Spot

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341
Q

A supervening event or effect beyond the control of a party that cannot be reasonably anticipated or avoided that makes it illegal, impossible or impracticable to fulfill the terms of a contract.

A

Force Majeure

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342
Q

A clause in an agreement that excuses performance in he event that a force majeure makes the performance impracticable or impossible

A

Force Majeure Clause

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343
Q

Forced freight is generally removed from the hall at a specified time and held by the general contractor or official common carrier or until payment is made for forwarding

A

Forced Freight

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344
Q

1) Removal of freight from he event floor after the event close, that was not picked up by an exhibitor’s carrier. 2) Shipment left behind at the booth/stand at the close of the event without a bill of lading

A

Forcing the Floor

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345
Q

Risk that an organization takes when dealing with foreign currency due to exchange rates fluctuating over time.

A

Foreign Exchange Currency Risk

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346
Q

An individual or firm that serves as an international representative of , and seeks sales abroad for, a domestic company

A

Foreign Sales Agent

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347
Q

A geographic area where goods may be landed, handled, and reexported without being subject to import duty

A

Foreign Trade Zone

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348
Q

Open discussion with audience, panel and moderator. A meeting or part of a meeting set aside for an open discussion by recognizing participants on subject of public interest

A

Forum

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349
Q

An agreement guaranteeing a specific price for a product or service at a given future date. Many also guarantee a specific rate of exchange when foreign currency is used

A

Forward Contract

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350
Q

A receipt for goods issued by a carrier with an indication that the goods were damaged when received

A

Foul Bill of Lading

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351
Q

Minimum work period for which union labor must be paid. Not to be confused with minimum charges to exhibitors applied by contractors who service events

A

Four-Hour Call

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352
Q

Properties, products, and other materials that are transported via ships, trains, trucks, or airplanes

A

Freight

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353
Q

A third-party logistics provider that handles export shipments for customers using common carriers

A

Freight Forwarder

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354
Q

The seller pays for transportation of the goods to the port of shipment, plus loading costs, while the buyer pays the cost of marine freight transport, insurance, unloading and transportation from the arrival port to the final destination

A

Freight on Board

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355
Q

A style of food service. In this pattern of service, patters of food are composed in the kitchen. Each food item is then served from the guest’s left by the server from the patters to individual plates

A

French Service - Banquet Style

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356
Q

A type of soft beam-focusing spotlight

A

Fresnel

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357
Q

Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W

A

Fresnel Lens

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358
Q

Projection of an image on to the front surface of a light reflecting screen from a projector placed above, within or behind the audience

A

Front Projection

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359
Q

A technician who manages audio equipement for an event and typically operates in the middle or back few rows of the seating area

A

Front of House Audio Engineer

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360
Q

A type of hotel rate that includes the price of the room and all meals

A

Full Board

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361
Q

Any of a group of related organized occasions that contribute to a larger event

A

Function

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362
Q

A detailed instructions from the event planner to the venue and other suppliers for a specific function and includes room set-up instructions, audio visual and event technology requirements, food and beverage requirements, and other specifications

A

Function Set-up Order

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363
Q

Primary social function of an event usually in the evening, including entertainment and/or speeches after a formal meal

A

Gala Dinner

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364
Q

Application of game mechanics to engage event attendees, often used as a component of training and development via mobile event apps

A

Gamification

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365
Q

When two or more groups in facility have the same menus

A

Ganging Menus

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366
Q

Exhibition open to the public usually requiring an entrance fee

A

Gate Show

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367
Q

Theatrical color filter used in conjunction with theatrical projection fixtures and spotlights

A

Gel

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368
Q

A multilateral treaty aimed at reducing trade barriers between the signatory countries and promoting trade through tariff concessions

A

General Agreement on Tariffs and Trade

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369
Q

General and formal meeting of an organization or company attended by a specified proportion at least of its members for the purpose of deciding legislative direction, policy matters, the election of internal committees and approval of financial matters

A

General Assembly

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370
Q

An insurance policy that provides protection against claims involving bodily injury and property damage to third parties

A

General Liability Insurance

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371
Q

An organization that provides event management and exhibitors with a wide range of services, sometimes including, but not limited to, distributing the exhibitor manual, installation and dismantle, creating and handing signage and banners, laying carpet, material handling, and providing booth/stnad furniture

A

General Service Contractor

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372
Q

A meeting open to all those in attendance at an event

A

General Session

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373
Q

A system for defining locations, such as an exhibit hall, using global positioning system or radio frequency identification technology

A

Geofencing

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374
Q

Screen whose surface is covered with tiny glass beads which reflect a bright image back toward the audience, but has a narrow viewing angle

A

Glass Beaded Screen

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375
Q

An international protocol for reporting on sustainable events

A

Global Reporting Initiative Event Organizers Sector Supplement

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376
Q

A pre-cut, etched pattern fabricated from metal or glass that fits in a lighting instrument to form projected light into a shape

A

Gobo

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377
Q

Fee imposed on the sale of goods and services

A

Goods and Services Tax

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378
Q

Small spot light with flexible stem

A

Gooseneck Light

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379
Q

payment that is given to service staff to signify good service. Depending on custom, local laws, and business practices, the payment may be added to the final bill automatically, based on a percentage of total charges

A

Gratuity

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380
Q

Room stocked with refreshments for artists, featured speakers and entourage to prepare, meet guests and media representatives

A

Green Room

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381
Q

The practice of claiming and sharing false or misleading information in order to present an environmentally responsible image

A

Greenwashing

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382
Q

1) Total amount of available function space in exhibit hall or other facility. 2) Total amount of space used for a specific show or event

A

Gross Square Feet/Meters

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383
Q

The full weight of a shipment, including goods and packaging

A

Gross Weight

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384
Q

Confirmed rate extended to attendees booking their sleeping room accommodations as part of a group room block

A

Group Rate

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385
Q

A promise of commitment to provide a minimum amount of sleeping rooms, food and beverage, or other revnues

A

Guarantee

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386
Q

Pre-paid reservation held until agreed arrival time, or check-out time the next day, whichever occurs firs. Guest is responsible for payment if reservation is not cancelled

A

Guaranteed Reservation

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387
Q

Educational and/or social events or tours planned for spouses and guests of official event participants

A

Guest Program

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388
Q

Food prepared according to Islamic dietary laws

A

Halal

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389
Q

A seating arrangement in which rounds have seats on two-thirds to three-quarters of the table and no seats with their backs to the speaker

A

Half Moon Set-Up

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390
Q

A rate inclusive of breakfast and dinner, in addition to sleeping room

A

Half-Pension

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391
Q

Items that an exhibitor is allowed to carry unaided into an event facility with being charged

A

Hand Carry

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392
Q

One server is assigned for each two guests. Servers wear white gloves. When serving, they stand behind their guests holding two composed plates. When the signal is given, all guests are served at th same time

A

Hand Service

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393
Q

The predetermined time when a bar is closed at an event and the servers are prohibited from dispensing alcoholic beverages

A

Hard Close

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394
Q

Actual number of people attending a function

A

Head Count

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395
Q

Facility, as the center of operations, where registration, general session, and conference staff office are located

A

Headquarters

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396
Q

Seating arrangement in which chairs are arranged in rows slated in a V shape and separated by a center aisle. The face the head table or speaker

A

Herringbone Set-Up

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397
Q

Period when the demand for a supplier’s product or service is highest.

A

High Season

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398
Q

An indemnity clause that provides that both parties agree to defend and/or compensate each other for asserted claims against, liability damages incurred by one party, due to the acts or omissions of the other.

A

Hold Harmless

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399
Q

Seating arrangement of tables and/or chairs all facing each other in a single circle

A

Hollow Circle Set-Up

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400
Q

Seating arrangement of tables se in a square (or rectangle) with chairs placed around the outside of the table. Center space is hollow

A

Hollow Square Set-Up

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401
Q

Voluntary payment made for services where no fee is legally required

A

Honorarium

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402
Q

An exhibition that appeals to representatives of one or more industries through many types of products and services on display

A

Horizontal Exhibition

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403
Q

Tables set up in rounded U shape with chairs placed outside. Chairs inside if needed

A

Horseshoe Set-Up

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404
Q

1)Room or suite of rooms used to entertain guests for business purposes. 2) An event in which refreshments are served and exhibitor personnel and visitors socialize

A

Hospitality Suite

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405
Q

Private room bar set up where guests do not pay for drinks

A

Host Bar

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406
Q

A group of people bringing specific expertise of the locality and facilities of a given area to the Organizing Committee in plnaning the event program

A

Host Committee

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407
Q

A program that offers complimentary travel, accommodation and registration for prequalified buyers to meet with suppliers during an event or exhibition

A

Hosed Buyer Program

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408
Q

Sleeping room(s) at a hotel and rooming arrangements; usually specifying the hotel classification in terms of it amenities, facilities, level of service and cost

A

Hotel Accommodations

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409
Q

An agreement between the hotel to provide a guest room on certain dates and rate and the guest who agrees to use the hotel on the specified dates at the agreed upon rate

A

Hotel Reservation

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410
Q

Brand of wine or distilled spirits selected by a hotel or restaurant as their standard when no specific brand is specified

A

House Brand

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411
Q

Number of guests or sleeping rooms actually occupied on a particular night

A

House Count

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412
Q

Lighting of room separate from stage lighting

A

House Lighting

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413
Q

Service-staff member who handles function-room set up and tear down

A

Housestaff

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414
Q

Organization that provides reservation services for a group and its attendees

A

Housing Bureau

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415
Q

Document detailing housing utilization

A

Housing Report

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416
Q

A meeting that combines face to face and virtual aspects

A

Hybrid Meeting

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417
Q

Technology by which presenter’s image is projected onto a large screen, allowing large audience to see details form the stage

A

Image Magnification

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418
Q

An event or function that occurs because of, or at the same time/same facility as, another event

A

In Conjunction With

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419
Q

An adjective used to define services which are performed within the company or organization, rather than being subcontracted

A

In-House

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420
Q

Contractor retained by a facility to be on-site and provide services as needed, sometimes on an exclusive basis

A

In-House Contractor

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421
Q

1) A sound system that is built in to a venue. 2) A system of handling attendee registration by the event host organization. 3) Handling lodging reservations within the contracted room block at a hotel

A

In-House System

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422
Q

Expenses other tan room and tax, billed to a guest’s account

A

Incidentals

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423
Q

Price charged to clients that included all applicable gratuities, service charges/fees and taxes

A

Inclusive

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424
Q

1) For lodging and accommodations, the amount charged for a room, usually including breakfast, taxes and service charge. 2) For food and beverage or catering, a rate that includes, taxes, gratuities and service charges

A

Inclusive Rate

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425
Q

This is a contractual promise in which one party agrees to protect another party from liability as a result of a third party claim based on the negligent or wrongful action or omission of the indemnifying party or is employees, contractors or agents. his promise is sometimes referred to as a “hold harmless” obligation

A

Indemnification Clause

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426
Q

A third-party contractor who plans meetings or events for the contracting organization

A

Independent Planner

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427
Q

A contractor hired by an exhibitor to perform event services independent of event management-appointed contractors

A

Independent Show Management Company

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428
Q

These are expneses not directly related to the event. They can include salaries, rent, and building and equipment maintenance

A

Indirect Costs

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429
Q

Expenditures associated with downstream supply chain interactions, such as when facilities at which meetings occur require inputs such as energy or food ingredients

A

Indirect Spending

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430
Q

The individual pays for a specific drink or service request, rather than the event host

A

Individual Pays Own

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431
Q

Occurs when employees in a host destination’s travel industry and its suppliers spend their wages in the local economy. This chain of buying and selling among businesses and employees continues until the original direct spending leaks out of the local economy

A

Induced Spending

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432
Q

An initiative of the meetings, conventions and exhibitions industry managed by the Events Industry Council

A

Industry Insights

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433
Q

Informal gathering, not necessarily social

A

Informal Meeting

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434
Q

Use of floor space outside exclusive booth/stand area

A

Infringement

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435
Q

Material that is permanently flame resistant without chemical treatment

A

Inherently Flame Resistant

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436
Q

Exhibit space with exhibit booths on either side and back

A

Inline Booth/Stand

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437
Q

In-person on-site review and evaluation of a venue or location for an event

A

Inspection Trip

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438
Q

Setting up exhibit booth/stand and materials according to instructions and drawings

A

Installation

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439
Q

The set-up and teardown of exhibit

A

Installation & Dismantle

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440
Q

Skilled labor used to set up displays at events. The union affiliation of the installer will vary based upon the local and the facility in question

A

Installer

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441
Q

In-depth instructional meeting providing intensive education on a particular subject

A

Institute

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442
Q

Marketing activities with a common focus on thee marketplace or a customer segment. The execution of each individual piece of the integrated marketing plan is consistent with, and supportive of, each of the other pieces of the plan

A

Integrated Marketing

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443
Q

Lighting instruments that can be computer controlled to move light around the room, and project color and patterns on screens, scenery walls or floor

A

Intelligent Lighting

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444
Q

Exhibits that engage visitors through direct interaction with display components, working models, simulations, or multi-sensory or multi-media elements

A

Interactive Exhibits

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445
Q

Learning activities that involve hands-on, direct experience activity by the learners, and interaction between learners

A

Intereactive Learning

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446
Q

A system which enables the audience to respond to prepared questions by means of a multifunction keypad, text messaging or other electronic systems

A

Interactive Response

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447
Q

Video which allows the viewer to be involved in an active way with the information to be presented

A

Intereactive Video

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448
Q

A person, company or organization that facilitates agreements and arrangements between individuals, companies or organizations. Within the events industry, it may reference the designated external liaison or representative between a buyer and a supplier, such as a venue sourcing service, meeting management company or agency

A

Intermediary

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449
Q

1) An event that draws a national and international audience, typically 15% or more of attendees reside outside of the host country. 2) An event that draws an audience from three or more countries

A

International Event

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450
Q

A third-party logistics provider that handles export shipments for customers using common carriers

A

International Freight Forwarder

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451
Q

A process-oriented management program developed to define the systems needed in order to implement sustainable event practices

A

International Organization for Standardization’s 20121 Event Sustainability Management Systems

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452
Q

A numeric value unique to an individual computer or electronic device that identifies it on a network

A

Internet Protocol Address

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453
Q

A service that provides access to the internet

A

Internet Service Provider

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454
Q

Oral translation utilizing two interpreters. Because the first interpreter is not master of the second language, another makes the final interpretation to the audience

A

Interpretation in Relay

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455
Q

A soundproof cubicle in which the interpreter works

A

Interpreter’s Booth/Stand

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456
Q

A moderator, on behalf of the audience, asks the presenter questions

A

Interview

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457
Q

Paper or speech on a specific subject submitted or presented at the request of an event’s organizers, typically for an academic conference

A

Invited Speaker

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458
Q

Booth/stand space with aisles on all four sides

A

Island Booth/Stand

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459
Q

A display space that is exposed to aisles on all sides

A

Island Exhibit

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460
Q

Special dividers, sectioning and protective padding inside exhibit crates

A

Jigging

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461
Q

Union contract covering more than one employer and a union, more than one union and an employer, or number of employees and a number of unions

A

Joint Agreement

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462
Q

A distribution point for electrical power

A

Junction Box

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463
Q

A hotel room that features a separate living-sitting area, in addition to the bedroom

A

Junior Suite

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464
Q

1) The jobs that may be performed by a specific labor union. 2) The locality where a contractual dispute is decided. 3) In law, the ability of a court to hear and decide a matter brought before it

A

Jurisdiction

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465
Q

Conflict between unions concerning the right to control certain jobs in a particular trade or industry

A

Jurisdictional Dispute

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466
Q

Opening remarks or presentation at a meeting that sets the tone or theme of the event and motivates attendees

A

Keynote Address

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467
Q

These are designed to bring everyone together and may include a high-profile speaker or panel presentation

A

Keynote Session

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468
Q

Speaker whose presentation establishes the theme or tone of the event

A

Keynotee Speaker

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469
Q

Distortion of a projected image whereby the image is wider on top and narrower on the bottom.

A

Keystone Effect

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470
Q

1) Free-standing pavilion or light structure, often inside a facility, where printed or electronic information is available. 2) A small enclosure for ticket sales, information, etc.

A

Kiosk

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471
Q

Exhibit or display components requiring on-site assembly

A

Knock Down

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472
Q

Food prepared according to Jewish dietary laws and restrictions

A

Kosher

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473
Q

1) The process whereby exhibitors receive a potential customer’s contact information in a standardized manner. 2) A system for capturing and following-up on leads generated at an exhibition

A

Lead Retrieval

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474
Q

A manual or automated system used to conduct follow-up activities for sales prospects results from an event

A

Lead Tracking

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475
Q

Th physiological, psychological, social/cultural, industry, nutritional, technological, physical, service, personnel, and evaluation factors surrounding learning experience

A

Learning Environment

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476
Q

A stand upon which a speaker may rest notes or books

A

Lectern

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477
Q

Informative and educational presentation to an audience

A

Lecture

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478
Q

Type of adjustable spotlight used to light lecterns, signs and areas that and a tightly focused pool of light

A

Leko

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479
Q

Screen finish with a characteristic silver-colored finish which has brighter reflective characteristics than a mat screen but with a wider viewing angle than a beaded screen

A

Lenticular Screen

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480
Q

Transportation rates applicable when the quantity of freight is less than the volume of truckload minimum weight, between 151 and 20,000 lbs.

A

Less Than Truckload

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481
Q

Document outlining proposed services, space, or products which becomes binding upon signature by authorized representatives of both parties

A

Letter of Agreement

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482
Q

A document issued by a bank per instructions from a buyer of goods, authorizing the seller to draw a specified sum of money under specified terms.

A

Letter of Credit

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483
Q

Part of a contract outlining conditions of liability

A

Liability Clause

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484
Q

Legal statement releasing the organization from responsibility for any arrangements made by attendees with services listed by the organization

A

Liability Disclaimer

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485
Q

A right or permission granted by the owner of a property to engage in some business or occupation or engage in some transaction, which would be unlawful without such right or permission

A

Licensing Agreement

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486
Q

A bar with a light that hangs behind a header

A

Light Bar

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487
Q

Enclosure with lighting and translucent face of plastic or glass

A

Light Box

488
Q

1) Service offered by electrical contractor for illumination. 2) Booth/stand or hall illumination. 3) Existing light provided by the venue for functionality and safety.

A

Lighting

489
Q

Desk-type housing, used to contain the controls required for adjusting production lighting

A

Lighting Control Console

490
Q

Person who designs the lighting, directs placement of lighting equipment, and calls lgihting cues on-site

A

Lighting Director

491
Q

Structures used to support lights and electrical outlets

A

Lighting Grid

492
Q

A print showing the location and type of lights used in a booth/stand, or in a meeting environment

A

Lighting Plot

493
Q

A construction of tubular steel or aluminum alloy onto which lighting instruments are hung and which is in turn suspended above the stage or exhibit

A

Lighting Truss

494
Q

The scale is a measure of attitudes with a numbered point, through a neutral center. to an opposite point

A

Likert Scale

495
Q

A line of vision from an observer’s eye to a distant point

A

Line of Sight

496
Q

A loudspeaker system that consists of multiple, usually identical, loudspeaker elements that are mounted in a vertical line to create a directional sound beam

A

Line Array Speaker System

497
Q

Exhibit space that shares one or more borders with neighboring exhibits.

A

Linear Display

498
Q

Display composed of mobile crystals in liquid suspension which align themselves and polarize light in response to a small electric charge. The crystals are manufactured in pockets within the display which correspond to areas of dark on light background

A

Liquid Crystal Display

499
Q

Scheduled times for crew to load and unload equipment

A

Load In/Out

500
Q

Area on premises where goods are received. Usually a raised are that back-loading trucks can back up to and offload freight easily.

A

Loading Dock

501
Q

1) Refusal by a facility to allow guest access to their guest rooms. 2) Labor action where employers refuse access to the facility by employees

A

Lockout

502
Q

1) Closed electric circuit. 2) A continuously repeated segment of music, dialogue or images

A

Loop

503
Q

Period when the demand for a supplier’s product or service is lowest.

A

Low Season

504
Q

Term applied to currents of 24 volts or less. Must be transformed from normal 110 volt input. Useful in animation, lighted model, etc.

A

Low Voltage

505
Q

Lighting in which picture intensity produces limited bright areas

A

Low-Key Lighting

506
Q

A type of truck that can be adapted for picking up loads at ground level

A

Lowboy

507
Q

Means by which doors in hotels or other facilities are locked or unlocked. Usually, these are cards as opposed to actual keys. The system permits security staff members to know what key was used to enter the room and at what time

A

Magnetic Key System

508
Q

A lead retrieval system using a magnetic strip on either the back of a paper badge or on plastic badges similar to credit cards

A

Magnetic Stripe (Mag-Stripe)

509
Q

Person at a facility in charge of operations and/or guest relations for a certain period of time

A

Manager on Duty

510
Q

Final official listing of all passengers and/or cargo aboard a transportation vehicle or vessel

A

Manifest

511
Q

Broadly, insurance covering loss or damage of goods at sea

A

Marine Insurance

512
Q

Taped or chalked symbol on studio or stage floors designating exact placement of props, actors or exhibits

A

Mark

513
Q

Categorization of people, organizations or businesses by professional discipline or primary areas of interest for the purposes of sales analysis or assignment and marketing actions

A

Market Segments

514
Q

Sponsorship of logoed items

A

Marketing Promotional Opportunities

515
Q

Difference between the cost and the selling price of a given product. Difference between the net rate charged by a tour operator, hotel, or other supplier and the retail-selling price of the service

A

Markup

516
Q

A holding area where trucks or buses check in and wait for instructions before delivering or pocking up freight or passengers

A

Marshalling Yard

517
Q

1) Scenic drape used to obscure undesirable view from the audience or to protect or cover. 2) An item used or worn to hide the face. 3) Covering an item with masking tape

A

Mask

518
Q

1) Scenic draping to obscure undesirable items, such as equipment storage, or unused areas from view. 2) Sound applied to an environment to provide privacy in open areas

A

Masking

519
Q

Drapes used to cover storage and other unsightly areas, unused areas or for security

A

Masking Drapes

520
Q

Original copy of something, such as an audio or video recording or filmed production

A

Master

521
Q

A record of transactions during an event where the resulting balance is paid directly by the group

A

Master Account

522
Q

One key that will open function and guest rooms

A

Master Key

523
Q

Video monitor which shows only the picture being aired

A

Master Monitor

524
Q

Person who presides over the program

A

Master of Ceremonies

525
Q

Services performed by general service contractor that includes delivery of exhibit materials from the dock to assigned space, removing empty crates, returning crates at the end of the event for re-crating, and delivering materials back to the dock for carrier loading

A

Material Handling

526
Q

Screen having a flat or matte white finish which does not reflect as effectively as a glass-bead screen, but can be viewed from virtually all front angles

A

Matte Screen

527
Q

Type of non-shiny screen surface used for front projection. It is the least expensive type of screen

A

Matte White

528
Q

A rate of data transmission over a computer network

A

Mbps

529
Q

Packet of information that is supplied to the press or other media; contains all the details of an event that are required to attract media attention and attendees, including speaker biographies, boilerplate copy, etc.

A

Media Kit

530
Q

Onsite location used by members of the press to collect and distribute information

A

Media Office

531
Q

Dispute resolution process in which the parties use a third party to assist them in reaching a compromise

A

Mediation

532
Q

1) A function that has been arranged so that a celebrity/dignitary can be introduced to attendees. 2) Service for meeting and greeting persons upon arrival in a city, usually at the airport, pier or rail station and assisting them with entrance formalities, collecting baggage and obtaining transportation. 3) A social function that allows attendees to network in an informal setting

A

Meet and Greet

533
Q

An event where the primary activity of the participants is to attend educational and/or business sessions, participate in discussions, social functions, or attend other organized events. There is no exhibit component.

A

Meeting

534
Q

The intentional shaping of a meeting or event’s form and content to satisfy specific and purposeful goals

A

Meeting Design

535
Q

Online information network tracking historical and future site/booking information

A

Meeting Industry Network

536
Q

A company, representing another organization, handling site selection, negotiations and turnkey support for an event

A

Meeting Management Company

537
Q

A written report outlining statistics of previous events, anticipated use of all services, profile of attendees, hotel occupancy patterns, etc.

A

Meeting Profile

538
Q

A document that describes a formal agreement between two or more parties

A

Memorandum of Understanding

539
Q

Instrument which converts sound into electrical signals for transmitting or recording

A

Microphone

540
Q

Microphone that picks up sound from all directions

A

Microphone, Omnidirectional

541
Q

Microphone that picks up sound primarily from the direction in which it is pointed

A

Microphone, Unidirectional

542
Q

Agreed upon minimum number of hours of work to be done by a worker under the labor agreement.

A

Minimum Call/Minimum Contract Time

543
Q

1) Visual repetitive and/or alternating projection of two different slides on the screen used to add emphasis. 2) Sound adjustment of each microphone for volume and sound quality

A

Mix

544
Q

1) Audio unit by which sound signals from all sources feed into one system; allows for dissimilar inputs to be combined and controlled into one output. 2) An informal get together to give members of a group an opportunity to meet one another

A

Mixer

545
Q

Combining audio or audio sources

A

Mixing

546
Q

A program that is operated on mobile phone or tablets and includes event information such as the schedule, speaker bios and may contain other features including social media integration and audience response systems and data analytics

A

Mobile Event App

547
Q

1) An object made in miniature representing something to be constructed. 2) A person stationed in an exhibit to demonstrate a product, provide attraction to booth/stand or greet visitors

A

Model

548
Q

Modulator-demodulator. Computer component that enables a computer to send and receive data over telephone or cable lines

A

Modem

549
Q

Person who presides over panel discussions and forums

A

Moderator

550
Q

A type of room rate that includes breakfast and one other meal (usually dinner)

A

Modified American Plan

551
Q

An exhibit that uses standardized components that can be assembled and reassembled in different configurations for different needs

A

Modular Exhibit

552
Q

Partition units in standard sizes, used for building booths/stands in the sizes desired in that context

A

Modular Panels

553
Q

1) Video or audio device used to maintain a reference on the sound or video that is being sent out to the audience. 2) Event staff who observe sessions, report on problems and count attendance

A

Monitor

554
Q

Images reproduced in black and white or in varying shades of a single color

A

Monochrome

555
Q

Sound from one source, such as a single loudspeaker or earphone. In most concert performances, this is the type of sound provided to the audience

A

Monophonic

556
Q

1) Composite made by combining several separate video or still images. 2) Rapid succession of images to illustrate an association of ideas

A

Montage

557
Q

Formal proposal to be discussed and voted on in a meeting

A

Motion

558
Q

The act of installing an exhibit or equipment

A

Move-in

559
Q

Dates set for installation/dismantling of an exhibition, a meeting, or other event

A

Move-in/Move-out Dates

560
Q

Dates set for dismantling

A

Move-Out

561
Q

With two or more communication bands

A

Multi-Channel

562
Q

The use of two or more screens at the same time

A

Multi-Screen

563
Q

A conference with parallel program sessions where participants have the choice to follow one or the other track or to jump from one track to the other during the duration of the event

A

Multi-Track Conference

564
Q

Use of two or more audiovisual media in one presentation

A

Multimedia

565
Q

Control of the performance of musical compositions by the composers and authors through granting of a license to perform

A

Music License

566
Q

The right granted by one party to let another party use live or recorded music through special agreements and fee structures, often conducted with organizations that represent artists

A

Music Licensing

567
Q

Protocols that enable data transfer between wireless devices that are within very close proximity

A

Near Field Communication

568
Q

Non-commissionable rate

A

Net Rate

569
Q

Actual amount of salable space used by exhibit booths/stands which excludes aisles, lounges, registration areas, etc.

A

Net Square Feet/Meter

570
Q

Weight of goods without the shipping container

A

Net Weight

571
Q

1) Reservation made, but not kept. 2) Any person, group or exhibitor who fails to appear to claim a meal reservation, exhibit space or ordered service. 3) Participant did not attend, nor cancel according to cancellation guidelines - an exhibitor, a hotel guest, a meeting attendee or a speaker entertainer

A

No-Show

572
Q

To neglect, fail, or refuse to perform an act or term specified in an agreement

A

Non-Performance

573
Q

View of stage, from audience seating, which is blocked

A

Obstructed View

574
Q

1) In hotel/motel industry, the percentage of total number of available sleeping rooms actually occupied. Derived by dividing the total number of rooms occupied during a given time period by the total number of rooms available for occupancy during that same period. 2) Measurement of building use, usually expressed as an annual percentage rate comparing potential facility capacity to actual usage

A

Occupancy Rate

575
Q

Foods usually prepared in a central kitchen and trasported for service to an off-site location

A

Off Premise Catering

576
Q

1) Non-route airline ticketing service. 2) Computer application performed while not connected to a computer network

A

Off-Line

577
Q

A term that describes any function or activity that occurs away from the primary event facility

A

Off-Site

578
Q

1) A promise, proposal or other expression of willingness to make and carry out a contract under proposed terms with another party which has the ability to accept it upon receiving it. 2) Space and rent proposal from a facility. It may be in the form of a contract or license agreement

A

Offer

579
Q

Organization appointed by show management to provide services such as set-up and tear-down of exhibit booths and to oversee labor, material handling and loading dock procedures

A

Official Contractor

580
Q

Not in view of the audience

A

Offstage

581
Q

A term used in food and beverage that refers to the purchasing option based on the amount utilized by the group. The organization pays for the food and beverage based on the actual food and beverage served and consumed

A

On Consumption

582
Q

Refers to measurement of space from the center of a solid object to another point

A

On-Center

583
Q

1) The opposite of real-time. 2) Audio and/or video program available on a website after the completion of an event, providing this content so website visitors can listen or view at their discretion

A

On-Demand

584
Q

Registration made via the internet

A

Online Registration

585
Q

A term that describes any function or activity that occurs at the primary event facility

A

On-Site

586
Q

Details that the event manager must supervise at the site of the event

A

On-Site Management

587
Q

Process of signing up for an event on the day of, or at the site of, the event

A

On-Site Registration

588
Q

A piece of printed advertising. Often promoting a speaker’s product or services

A

One-Sheet

589
Q

Private room bar set up where guests do not pay for drinks

A

Open Bar

590
Q

Hours during which an exhibition, event registration or business is open

A

Open Hours

591
Q

1) Guests can sit anywhere. 2) Extra banquet tables are placed, but not fully set; these can be prepared quickly if there are more guests than expected

A

Open Seating

592
Q

Meeting format where the agenda is set by the participants upon arrival. A facilitator helps participants organize into conversation groups.

A

Open Space Technology Session

593
Q

Incentive program where the possible number of winners are not predetermined.

A

Open-Ended Incentive Program

594
Q

Formal speech given tat the commencement of a meeting to welcome participants; usually given by an eminent person

A

Opening Address

595
Q

The formal general session at the beginning of a congress or convention

A

Opening Ceremony

596
Q

Meeting which begins a congress or convention and in which the principal agenda items are introduced

A

Open Session

597
Q

Performing the practical work of operating a program. Usually involves the in-house control and handling of all phases of the services, both with suppliers and with clients

A

Operations

598
Q

Individual in charge of performing the practical and detailed work of a program

A

Operation Manager

599
Q

Sound that is recorded by photographic means on film. Sound recorded on and subsequently played back from an optical or photographic soundtrack, as opposed to a magnetic soundtrack

A

Optical Sound

600
Q

1) Space which is reserved but not yet contracted for an event. The right of refusal to confirm a tentative space reservation if there is demand from another group. 2) Activities other than those included in the formal agenda which are optional and often require the payment of an additional participation fee done at the guest’s discretion

A

Option

601
Q

A prearranged date by which a hotel or facility will no longer hold tentative arrangements for a group

A

Option Date

602
Q

A tour or side trip offered at a designated date, time and price, and not included in the formal agenda

A

Optional Tour

603
Q

Sunken area in front of the stage used to accomodate the orchestra

A

Orchestra Pit

604
Q

A system which ranks dignitaries according to international protocol for purposes of seating, honors or ceremonies

A

Order of Precedence

605
Q

The entity or individual that produces an event

A

Organizer

606
Q

A group of people who carry out the strategies and policies established for the organization of an event held in their geographic area

A

Organizing Committee

607
Q

Taped or filmed scenes not used in the final production

A

Out Take

608
Q

The practice of conducting an event related to an existing meeting but not approved by the event’s host organization

A

Outboarding

609
Q

A company that take groups from a given city or country to another city or country

A

Outbound Operator

610
Q

Any tour that takes groups outside a given city or country to another city or country

A

Outbound Tour

611
Q

Booth/stand located outdoors

A

Outside Exhibit

612
Q

Supplier who is not directly associated with the facility

A

Outside Vendor

613
Q

To subcontract a task or responsibility to a supplier to handle some aspect of an event, instead of using in-house staff

A

Outsource

614
Q

Number of covers set over the guarantee. Paid for by the client only if actually consumed

A

Over-Set

615
Q

Freight that is transported on the road and over public highways

A

Over-the-Road

616
Q

Surplus, excess, or extra

A

Overage

617
Q

Attendees booked into other facilities after headquarters facilities, or other venues, are full

A

Overflow

618
Q

Equipment which projects an image on a screen by passing light through a transparent slide or other transparency

A

Overhead Projector

619
Q

1) Clear acetate film used to separate different components of art work. 2) Tissue sheet over artwork on which corrections or alterations are indicated. 3) A panel mounted to another surface. 4) A second, smaller tablecloth used for decorative purposes at banquets

A

Overlay

620
Q

The total nights spent by an attendee at a housing facility before, during, and after an event.

A

Overnight Stays

621
Q

A commission over and above the normal base commission percentage

A

Override

622
Q

Condition where the number of confirmed reservations exceeds the number of seats on an aircraft or sleeping rooms in a hotel

A

Oversold

623
Q

A guest who stays at a housing facility one or more days longer than his or her scheduled departure date

A

Overstay

624
Q

Time worked by an employee outside of, or in addition to, regular working tome or beyond the standard workweek

A

Overtime

625
Q

Work performed in excess of the standard day or week and typically bille at a higher rate

A

Overtime Labor

626
Q

1) A rate of activity such as the presentation of a meal or tour itinerary. 2) The scheduling of activities within an itinerary or meeting program to make for a realistic balance of travel time, educational programming, social events, tours, free time and rest. 3) Rate at which reservations are being made with respect to the percent of the total rooms booked measured at a different time periods and compared to past events

A

Pacing

627
Q

Hotel, conference center, or tour arrangement components combined and sold at a a single all-inclusive price

A

Package

628
Q

A travel offering which provides, at an inclusive price, several travel components that a traveler would otherwise purchase separately

A

Package Tour

629
Q

1) An individual or organization that coordinates and promotes the development of a package tour and establishes operating procedures and guidelines for that tour. 2) Company that organizes speakers’ demo tapes, press kits, etc. for a fee

A

Packager

630
Q

The unit of data sent across a packet-switching network. It contains a destination address

A

Packet

631
Q

Description and quantity of items contained within a shipment

A

Packing List

632
Q

Wrap needed for protection of goods that are shipped without additional crating

A

Pad Wrap

633
Q

Shipment by moving van of crated or uncrated goods, such as large pieces of furniture or display materials

A

Padded Van Shipment

634
Q

1) Usually blanket protection for uncrated material. 2) Additional material for comfort installed under carpeting in an exhibit booth

A

Padding

635
Q

In-house facility form authorizing a cash dibursement to be charged to master account or individual guests

A

Paid Out

636
Q

Wooden platform used to carry goods

A

Pallet

637
Q

Process of wrapping loose items on pallet with a transparent plastic wrapping

A

Pallet Wrap

638
Q

Sideways movement of a camera to film a wide scene

A

Panorama

639
Q

Instructional technique using a group of people chosen to discuss a topic in the presence of an audience, or for a virtual event, such as a webinar

A

Panel Discussion

640
Q

L-shaped dolly with wheels on both the vertical or horizontal sides. Used for moving display panels

A

Panel Dolly

641
Q

A prefabricated exhibit composed of connected panels of various sizes and shapes

A

Panel System

642
Q

A lamp shaped lime an automobile headlight that consists of a tungsten source housed in an enclosed lens, which produces a rectangular beam

A

Par Lamp

643
Q

Type of front projection screen surface which is rigid and allows only narrow angle viewing

A

Parabolic Screen

644
Q

An apparent change in the direction of an object, casue by a change in observational position that privdes a new line of sight

A

Parallex

645
Q

Session which has some correspondence or similarity of subject, and is simultaneous to another session

A

Parallel Session

646
Q

a 150 watt to 1000 watt lighting instrument that acts like a floodlight providing an even light over a specific area; frequently seen in polished aluminum version, handing in large groups from a group support or flying truss system

A

Parcan

647
Q

Hotel living room, usually with a hide-a-bed sofa, connected to an adjoining sleeping room

A

Parlor

648
Q

A hotel suite containing a parlor connected to an adjoining sleeping room

A

Parlor Suite

649
Q

Occurs when the participants share knowledge, experience and work together to learn

A

Participatory Learning

650
Q

A person or organization that works with clients to design and implement private parties and other social events

A

Party Planner

651
Q

The unit of pressure or stress in the International System of Units

A

Pascal

652
Q

This is a record created in computer reservation system/ global distribution system when a reservation is made for a traveler

A

Passenger Name Record

653
Q

1) To temporarily join wires or slides by overlapping. 2) Plug-in connection between two lines

A

Patch

654
Q

Plug and jack assembly permitting studio outlets to be temporarily connected to dimmer outlet circuits

A

Patch Panel

655
Q

The dates during which an event can be conducted. May be designated by specific dates, days of the week, months, or seasons

A

Pattern of Events Dates

656
Q

1) A designated area within the event highlighting a special product category for marketing and exposure. 2) A free standing structure a short distance away from the main building

A

Pavilion

657
Q

Written authorization for payment to be made

A

Payment Order

658
Q

Referring to the night during an event when the largest number rooms are held in the room block or occupied by those in attendance

A

Peak Night

659
Q

This design format originated in Japan and refers to sessions that include a series of short presentations of 20 slides lasting 20 second each

A

PechaKucha

660
Q

A floor support for an exhibit component

A

Pedestal

661
Q

Incomplete registration where the fees, full payment or forms have not been recieved

A

Pending Registration

662
Q

Two or more exhibit spaces back to back with an aisle on three sides

A

Peninsula

663
Q

An exhibit with aisles on three sides

A

Peninsula Booth/Stand

664
Q

Guest rooms and connecting parlors located on the top floor of a facility

A

Penthouse Suite

665
Q

Daily allowance for food, lodging and, in some cases, incidentals and ground transportation expenses

A

Per Diem

666
Q

Paid by the individual guest

A

Per Own Account

667
Q

Goods or services priced and/or purchased according to the number of guests expected to attend the event

A

Per Person

668
Q

Type of payment involving a fixed percent of the gross income for that service. This type of agreement is often used by facilities as the rental

A

Percent of the Gross

669
Q

Type of payment involving a fixed percent of the net income after costs of providing that service. This type of payment is often used in services provided by exclusive contractors within a facility

A

Percent of the Net

670
Q

Formula used to establish the variability in cost for future facility services

A

Percentage of Change Formula

671
Q

Societies whose purpose is to provide collective licensing for copyrighted music

A

Performing Rights Societies

672
Q

Exhibit space located on an outside wall

A

Perimeter Booth/Stand

673
Q

Seating arrangement in which chairs are placed around the walls of a room. The chairs are often meant for spectators to observe an activity or event in the center of the room

A

Perimeter Seating

674
Q

A group of rooms reserved by a party outside of the Event Contracted Block but is present in the city as a result of the Main Event.

A

Peripheral Block

675
Q

Payment, benefit, or privilege received in addition to regular income or salary

A

Perk

676
Q

A product display held on a long-term basis, i.e., museum exhibit, office exhibit, mart, showroom, etc.

A

Permanent Exhibit

677
Q

In case of sales, with payment of duties and value added tax, or in case of free distribution, disposable or consumables usually exempted from payment of duties and VAT depending on each country

A

Permanent Import

678
Q

An email marketing campaign that only sends messages to users who have requested to receive specific types of information.

A

Permission Marketing

679
Q

Card granting temporary employment rights to a non-union member, issued by a union having a closed contract with an employer

A

Permit Card

680
Q

Manager of individual artist or group of artists

A

Personal Manager

681
Q

Unit to measure type line length and height

A

Pica

682
Q

Number of facility guest rooms actually used out of a room block

A

Pick-Up

683
Q

A rectangular column that usually projects about a third of its width from the wall to which it is attached

A

Pilaster

684
Q

An in-room amenity left in t he evening while an event is underway, that the attendee will discover upon returning to the room. Can be gifts from sponsors, etc.

A

Pillow Gift

685
Q

Filtered white noise that exhibits a constant power in any band of frequencies of the same span percentage

A

Pink Noise

686
Q

Light-weight aluminum tubing and drapery used to separate exhibit booths/stands, staging areas, and other similar locations

A

Pipe and Drape

687
Q

Actively seeking to recruit or divert event participants, primarily attendees and exhibitors, away from official room blocks and into other hotel bookings, using a range of techniques to approach event participants and gain their business

A

Piracy

688
Q

Card placed on the banquet table, inscribed with the name of the person designated to sit at that place

A

Place Card

689
Q

Table setting for one person

A

Place Setting

690
Q

Person who oversees and arranges every aspect of an event.

A

Planner

691
Q

A grid used to plan meeting formats and finalize subject areas, topics and assignments

A

Planning Matrix

692
Q

The use of trees and lants to enhance the appearance of an exhibit or a stage

A

Planting

693
Q

Any one of several of the melamine plastics bonded to paneling for durability and appearance

A

Plastic Laminate

694
Q

Selection of preplated foods and entrees set on a buffet table

A

Plated Buffet

695
Q

Foods arranged on individual plates in the kitchen and then served to guests seated at a table

A

Plated Service

696
Q

General session for all participants

A

Plenary Session

697
Q

An additional piece of software that extends the capabilities of a web browser or other program by allowing the display of multimedia files or performance of additional functions

A

Plug-in

698
Q

Additional of taxes and service charges to a price when not included.

A

Plus Plus

699
Q

1) Any component of a package tour that is not included in the package price, but may be purchased as an added feature or to extend the length of t he package. Tour options are purchased at additional cost. 2) Unnamed guest accompanying a registered participant in an event

A

Plus-One

700
Q

A shortened printed version of the even program giving basic information in a way which is easy to refer to and convenient to carry

A

Pocket Program

701
Q

Raised platform where a speaker stands when delivering his or her remarks

A

Podium

702
Q

1) Measurement of type size. 2) A city, town, village, or other community or area which is treated as a unit for the application of freight rates

A

Point

703
Q

Sound originating from a single source, or as if from a single source, and filling an entire space. This type of sound system is most often seen in a concert configuration, where the stage and sound system is at one end of the room and no additional sources of sound are used

A

Point Source

704
Q

Display to show product, where sales can be made

A

Point-of-Purchase

705
Q

A videoconference from one location to multiple sites

A

Point-to-Multipoint Videoconference

706
Q

Lightweight display normally shipped in molded plastic crates

A

Pop-Up Exhibit

707
Q

Destination providing customs and immigration services

A

Port of Entry

708
Q

An exhibit that “pops-up” or a self-contained exhibit that is lightweight and easily set up

A

Portable Exhibit

709
Q

1) Entry, doorway. 2) A website or service that offers a broad array or resources and services, such as emails, forums, search engines, and online shopping malls to attract and retain a large audience

A

Portal

710
Q

Staff who carry luggage for guests using trains, places and hotels

A

Porters

711
Q

Instructions to a facility indicated the exact way a specific function should be listed on the facility’s reader board

A

Post As

712
Q

Any event which is arranged for the period immediately following the conference proper

A

Post Conference

713
Q

Meeting at the primary facility at which an event occurred just after it has ended. Attendees generally include the primary event organizer, representatives of the event organizer/host organization, department heads at the facility, other facility staff as appropriate and contractors

A

Post-Con Meeting

714
Q

Registration for an activity or function which follows an event

A

Post-Conference Registration

715
Q

An end product that has completed its life cycle as a consumers item and would otherwise have been disposed of as a solid waste.

A

Post-Consumer Material

716
Q

The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide a comprehensive history for an event

A

Post-Evnet Report

717
Q

Visual presentation of a specified size, presented on a flat sheet of paper or card, with details of a specific topic

A

Poster

718
Q

Soft or cork board panel, used for displaying copy and/or graphics

A

Poster Board

719
Q

Area with display of posters

A

Poster Exhibition

720
Q

Informal sessions near poster exhibition to present and discuss contents of posters

A

Poster Presentations

721
Q

1) Display of reports and papers, usually scientific, accompanied by authors or researchers. 2) A session dedicated to the discussion of the posters shown inside the meeting area. When this discussion is held in a special session, it can take place directly between the person presenting the poster and interested delegate(s)

A

Post Session

722
Q

The unit of pressure or stress used in the United States

A

Pounds per Square Inch

723
Q

Frequency range over which a power amplifier can produce at least half power. This important specification is the actual indication of an amplifier’s true power output capability, since many amplifiers are capable of much higher power outputs if frequency extremes such as those produced by music are ignored

A

Power Bandwidth

724
Q

An instrument in writing whereby one person, as principal, appoints another as their agent and confers authority to perform certain specified acts or kinds of acts on behalf of the prinicipal

A

Power of Attorney

725
Q

Measure of a loudspeaker’s output with reference to its electrical input.

A

Power Response

726
Q

Organized outing taking place before or after an event for both attendees and accompanying persons

A

Pre or Post Event Tour

727
Q

Assigning a specific guest room prior to the arrival of the guest

A

Pre-Block

728
Q

A meeting at the primary facility at which an event will take place just prior to the event beginning. Attendees generally include the primary event organizer, representatives of the event organizer/host organization, department heads at the facility, other facility staff as appropriate

A

Pre-Con Meeting

729
Q

Area adjacent to the main event location. Often used for receptions prior to a meal or coffee breaks during an event

A

Pre-Function Space

730
Q

Period of time before a property’s soft opening

A

Pre-Opening

731
Q

Material permanently pleated, ready for installation

A

Pre-Pleated

732
Q

1) Registering in advance to attend an event. 2) At a facility, pre-assigned sleeping rooms available for occupany

A

Pre-Registration

733
Q

List of names pre-registered with a group

A

Pre-Registration List

734
Q

Items such as books, tapes, videos, etc. sold to a client in advance of an event versus items sold onsite

A

Pre-Sale

735
Q

Placing plated foods on banquet tables prior to seating guests

A

Pre-Set Service

736
Q

Pre-built exhibit ready for installation

A

Prefab

737
Q

Carriers that have alliances with exposition service firms and general service contractors and receive preferential treatment

A

Preferred Carrier

738
Q

The first announcement that an event will take place, giving the dates, location and theme

A

Preliminary Announcement

739
Q

First draft. The first version of a paper or document which is subject to further amendment

A

Preliminary Draft

740
Q

The first public draft of an event’s schedule giving details of ancillary activities confirmed at the time of release and usually containing event registration information

A

Preliminary Program

741
Q

Brands of domestic or imported beer sold at a higher price point than other brands

A

Premium Beer

742
Q

Brands of spirits (hard liquor), beer and wine sold at a higher price point than other brands

A

Premium Brand

743
Q

Space used for food production and service not visible to guests

A

Prep Area

744
Q

Food placed on plates in the kitchen prior to being served

A

Preplated Items

745
Q

Person explaining a given topic in an informational session

A

Presenter

746
Q

Article, or portion of article, cut from a printed publication

A

Press Clipping/Cutting

747
Q

A meeting or interview held to make an announcement and communicate information to the media representatives

A

Press Conference

748
Q

Agency that collects and distributes information to the news media

A

Press Office

749
Q

The chief public relations contact with the press/media for an organization

A

Press Officer

750
Q

A room when members of the media may obtain exhibitor press kits, conduct interviews, or relax

A

Press Room

751
Q

This type of microphone can be placed on a large surface such as a table, floor, wall, or lectern. It picks up sound from entire room is often recommended for conferences, group discussions, interviews, lectures and recordings

A

Pressure Zone Microphone

752
Q

System of assigning points to exhibiting companies to determine the order in which firms will be allowed to select booth/stand space first for the next event

A

Priority Point System

753
Q

The POV is a vehicle, such as a passenger car or van, that is owned or leased by an individual, as distinguished from trucks, tractor-trailers and other over-the-road vehicles that are owned or leased by a company

A

Privately Owned Vehicle

754
Q

Financial forms based on future expectations, provided or made in advance to describe items or projections

A

Pro Forma

755
Q

1) An invoice provided by a supplier prior to the shipment of merchandise, informing the buyer of the kinds and quantities of goods to be sent, their value, and important specifications. 2) A packing list on which a shipper describes what is being shipped including the quantity, the value, the weight, and dimensions

A

Pro Forma Invoice

756
Q

Shipment number designated by the common carrier to a single shipment, used in all cases where the shipment must be referenced and used to organize and track the progress of each shipment

A

Pro Number

757
Q

Published volume transcribing the full conference sessions, which may or may not include details of the discussion

A

Proceedings

758
Q

Group of individuals moving in an orderly, often ceremonial manner

A

Procession

759
Q

Person or company responsible for the productions of something

A

Producer

760
Q

A company that presents special effects and theatrical acts. This type of company may contract to put on an entire event or only parts of one

A

Production Company

761
Q

Complimentary tickets awarded by the official airline after the event according to the number of attendees who used the airline

A

Productivity Tickets

762
Q

Companies or individuals specializing in event planning on behalf of a client organization

A

Professional Congress Organizer

763
Q

A speaker who is paid a fee for performances and makes a living from presenting information to various organizations

A

Professional Speaker

764
Q

Schedule of events, giving details of times and place

A

Program

765
Q

Printed schedule of events, location of function rooms, and other pertinent information

A

Program Book

766
Q

Structure of event program elements to achieve specific goals and objectives

A

Program Design

767
Q

Planning that takes place before an event regarding its specific content and fabric

A

Program Development

768
Q

Goods restricted by international convention. Also refers to drugs, weapons and ammunition

A

Prohibited Cargo

769
Q

Platform or area from which audiovisual presentations are controlled

A

Projection Booth

770
Q

Measurement from the projector to the screen

A

Projection Distance

771
Q

Video projection onto objects, often irregularly shaped

A

Projection Mapping

772
Q

Surface on which images are displayed

A

Projection Screen

773
Q

An apparatus for projecting an image on a screen

A

Projector

774
Q

A media campaign, normally consisting of a series of public notices and advertising activities, aimed at ensuring maximum attendance by focusing attention on an event

A

Promotion

775
Q

Reduced travel fares, typically available in limited numbers and may carry restrictions

A

Promotional Fares

776
Q

1) Final copy for approval before printing. 2) To correct before final printing 3) Standard measurement of alcohol strength

A

Proof

777
Q

Checking preliminary content for errors before the final publishing

A

Proofing

778
Q

1) Establishment such as a hotel, motel, inn, resort, convention center, or event facility. 2) Something that is owned of possessed

A

Property

779
Q

1) Plan put forth for consideration or acceptance. 2) Communication sent by a supplier to a potential customer detailing the supplier’s offerings and prices

A

Proposal

780
Q

1) Stage furniture, set dressing. 2) Articles used by actors, entertainers, or speakers

A

Props

781
Q

The visible opening that frames a stage

A

Proscenium Arch

782
Q

A potential attendee, guest, buyer or exhibitor

A

Prospect

783
Q

The document that promotes the chief features and benefits of a product or service to prospects

A

Prospectus

784
Q

1) Customs and regulations dealing with diplomatic formality, precedence, and etiquette. 2) A formal description of message formats and the rules two computers must follow to exchange messages

A

Protocol

785
Q

Audio and/or visual system to convey messages to participants during an event

A

Public Address System

786
Q

A seminar that is open to the public. Usually, tickets are sold to individuals

A

Public Seminar

787
Q

Exhibition that is open to the public, usually requiring an entrance fee

A

Public Show

788
Q

Space in a facility that is open to the general public and may be available for private use

A

Public Space

789
Q

Gaining public visibility for an event via the media

A

Publicity

790
Q

Written authorization for payment to be made

A

Purchase Order

791
Q

Firework display

A

Pyrotechnics

792
Q

Four electrical outlets in one box, which should be grounded

A

Quad Box

793
Q

1) Four-channel audio tape recording system. 2) Room with two or more beds for four people

A

Quad/Quadruple

794
Q

The act of determining a person’s authority or financial ability to purchase a product or service or perform a specific function

A

Qualifying

795
Q

Descriptive information that is a record of what is observed, presented in narrative by the respondent. Also referred to as “soft data”

A

Qualitative Data

796
Q

Information that is represented numerically so as to assign ranks and scores, or determine averages and frequencies. Also called “hard data”

A

Quantitative Data

797
Q

Wedge shaped table with one rounded edge

A

Quarter-Round

798
Q

Time immediately following a presentation for the audience to ask questions to the presenter

A

Question and Answer Period

799
Q

A set of questions used to gather information

A

Questionnaire

800
Q

Function room set-up that saves room turnover time, limits the number of event rooms required, and avoids additional charges for changing room set-ups

A

Quick Set

801
Q

Enclosed or draped area, close to the stage, for costume changes

A

Quick-Change Booth

802
Q

Facility’s standard, pre-established guest room rates

A

Rack Rate

803
Q

Low drape divider between exhibit booth/stands

A

Rail

804
Q

An alternate event date contracted to use in case of inclement weather

A

Rain Date

805
Q

An alternate event location contracted to use in case of inclement weather

A

Rain Option

806
Q

Gathering to promote enthusiasm and excitement

A

Rally

807
Q

Session added on to the end of the day’s program, usually after dinner, to accommodate extra papers or an extra papers of an extra plenary lecture

A

Ramp Session

808
Q

A sample of a statistical population in which all members of the population have an equal probability of being selected and which is used as an unbiased representation of the population

A

Random Sample

809
Q

Informal sessions with no specific agenda

A

Rap Session

810
Q

Person appointed to note and record the proceedings of sessions and to write summaries of the paper(s) presented for a final summation session

A

Rapporteur

811
Q

The rate at which the unit of one currency may be exchanged for the unit of another currency

A

Rate of Exchange

812
Q

At a facility, a listing, either printed or on a video screen, of the day’s events including times and locations

A

Reader Board

813
Q

When online activities take place at a designated time

A

Real-Time

814
Q

Image presentation where the screen is between the viewer and the projector

A

Rear Projection

815
Q

Any provision that aids the participation of a person with a disability, as long as it does not create a hazard to others, a major disruption in business or an undue financial or administrative burden

A

Reasonable Accommodation

816
Q

1) Fee charged by a venue for handling delivered packages. 2) Fee charged in some countries by a government to officially recognize an event

A

Receiving Fee

817
Q

Dignitaries, host, sponsor, and guest of honor lined up to greet guests

A

Receiving Line

818
Q

Social function where beverages and light foods are served. Food may be presented on small buffet tables or passed by servers. May precede a meal function

A

Reception

819
Q

Desk or defined area where guests are received at a hotel, motel or inn

A

Reception Desk

820
Q

An identifying number for the Passenger Name Record in a file or record

A

Record Locator

821
Q

A scheduled flight that departs late at night and arrives in the morning

A

Red Eye Flight

822
Q

When an event host organization publishes a list of child care service providers available. Attendees then make their own arrangements with these services

A

Referral Child Care

823
Q

Sound or light energy which returns from a surface when struck

A

Reflection

824
Q

The change of direction of a light ray passing from one medium to another of different density

A

Refraction

825
Q

To clean function space after special functions or during break periods. Usually involves refilling water pitchers, removing soiled articles, changing glassware, and performing other light housekeeping chores

A

Refresh

826
Q

Time between meeting sessions. May include coffee, soft drinks, and/or food items

A

Refreshment Break

827
Q

Items of food and drink consumed between main meals; usually taken during breaks between meeting sessions

A

Refreshments

828
Q

A deposit made to a venue or supplier that may be returned under certain conditions agreed to by the venue/supplier

A

Refundable Deposit

829
Q

An event targeted to attendees from a specific geographical area. May be a stand-one event, or a regional version of national event

A

Regional Event

830
Q

A speakers bureau’s/agency’s exclusivity is limited to a particular region or territory

A

Regional Exclusivity

831
Q

Consular official charged with the security of their country’s nationals while traveling in their region

A

Regional Security Officer

832
Q

Individual who has submitted a registration form and attends an event

A

Registrant

833
Q

Individual responsible for handling registrations

A

Registrar

834
Q

1) Process by which an individual indicates their intent to attend a conference or stay at a property. 2) A method of booking and payment. 3) The process of recording data about an attendee, sending a confirmation and creating a badge for use onsite

A

Registration

835
Q

Designated area where event registration takes place

A

Registration Area

836
Q

Signature form used by facility when registering a guest

A

Registration Card

837
Q

Information about an attendee that is gathered as part of the registration process

A

Registration Data

838
Q

Desk or defined area where event attendees register for an event onsite or retrieve registration materials if they have pre-registered

A

Registration Desk

839
Q

amount payable for attendance at a conference which may vary according to level of participation or type of membership

A

Registration Fee

840
Q

Form used by an event attendee to sign up to attend an event. It is used to collect important information about the attendee and their intended participation in the event

A

Registration Form

841
Q

Oral translation whereby an interpreter does not translate directly, but interprets the translation of a colleague, usually because they are not qualified to work directly from the original language

A

Relay Interpreting

842
Q

1) Singed form giving permission to use a person’s name, picture, or statement. 2) Form signed by presenter allowing recording of presentation. 3) Document provided by management to permit removal of goods from exhibition during event hours. 4) To release space, as in returning unsold air or hotel reservations to the supplier that originally allotted them

A

Release

843
Q

1) Limit of a carrier’s liability. 2) Stated value of a shipment when released to the carrier. If shipper declares a higher value than the per-pound limit, shipping cost will increase

A

Release Value

844
Q

Complete booth/stand package offered to exhibitors on a rental basis

A

Rental Booth/Stand

845
Q

Cost of hiring a piece of equipment or function space for a specified period of time

A

Rental Charge

846
Q

Contract stating terms and conditions for rental of exhibition venue or for individual booth/stand within a venue

A

Rental Contract

847
Q

When a speaker does a second or subsequent booking for the same client

A

Repeat Engagement/Booking

848
Q

1) Person appointed to note and record the proceedings of sessions and to write summaries of the paper(s) presented for a final summation session. 2) Person who reports on an event for the media

A

Reporter

849
Q

Guaranteed payment to employees who report or show up ready for work at their usual time and find no work to do

A

Reporting Pay

850
Q

A document requesting preliminary information from a supplier, often as a way of prequalification for receiving a more detailed request for proposal

A

Request for Information

851
Q

A document that stipulates what services the organization wants from an outside contractor and request a bid to perform such services

A

Request for Proposal

852
Q

1) An arrangement to have a sleeping room held for one’s use. 2) Process by which an individual or group secures space at a facility

A

Reservation

853
Q

Telephone or computerized reservation sales office

A

Reservation Center

854
Q

Form used by event organizer, housing bureau or lodging facility to register guests for sleeping rooms

A

Reservation Form

855
Q

Manner by which sleeping room reservations are to be made for attendees of a specific event

A

Reservation Method

856
Q

A communication by which a guest indicates sleeping room requirements; these are forwarded to the hotel to secure a reservation

A

Reservation Request

857
Q

Designated day when the facility will release a block of sleeping rooms to the general public

A

Reservation Review Date

858
Q

1) Ability of a projection system to distinguish and reproduce fine detail. 2) Motion put forward for a joint decision; usually has the force of a legislative decision

A

Resolution

859
Q

1) Regions associated with recreation and leisure, such as the mountains, seashore, or natural or man-made attractions. 2) A hotel that offers or is located near facilities for sports and recreational activities such as tennis, swimming, sailing, etc.

A

Resort

860
Q

Attire for warm destinations, including mid- to knee length shorts, collarless or golf shirts, khakis, casual skirts or sundresses. May vary regionally

A

Resort Attire

861
Q

A conference facility with at least one major amenity, such as golf or tennis

A

Resort Conference Center

862
Q

The ability to control telephone access often by excluding specific country or area codes and certain types of calls. This is often put in place for event rooms and show floor locations

A

Restricted Dialing

863
Q

1) The percentage of exhibitors or attendees that return to an event from one year to the next. 2) The percentage of an organization’s membership or company’s employees that remain with the organization or company from one year to another

A

Retention Rate

864
Q

A financial ratio indicating the degree of profitability. Calculated as net monetary benefits/Meeting Costs X 100. Meeting costs may also be referred to as expenses

A

Return on Investment

865
Q

Measurement of the benefit received for participating at an event based on predetermined objectives for success.

A

Return on Objectives

866
Q

A sophisticated computer based pricing system that vendors use to adjust prices based on anticipated demand

A

Revenue Management System

867
Q

A performance measurement commonly used in the hotel industry. It is calculated by dividing a hotel’s net rooms revenue by the total number of available rooms, or by multiplying a hotel’s average daily room rate by its occupancy

A

Revenue Per Available Room

868
Q

Sound which appears to echo and re-echo in weaker and weaker levels

A

Reverberation

869
Q

Elevated platforms accommodating not more than 50 persons. Seating facilities, if provided, are normally in the nature of loose chairs. Standing accommodating more than 50 persons shall be regulated as grandstands

A

Reviewing Stands

870
Q

The date a request for proposals is to be passed along if an event organizer is using an intermediary to distribute the RFP

A

RFP Distribution Date

871
Q

The date a request for proposals is released from an event organizer and is made public

A

RFP Published Date

872
Q

Additonal clause in a contract stipulating special requirements

A

Rider

873
Q

1) Person responsible for machinery uncrating, unskidding, positioning, leveling, and reskidding. 2) Skilled labor responsible for attaching signs, banners, truss and other equipment to ceilings

A

Rigger

874
Q

1) The process of attaching the cable on a crane to a piece of machinery or equipment. 2) The process for hanging materials or signs. 3) The structure to which hanging materials are attached

A

Rigging

875
Q

A courtesy a facility extends to a previously booked party to approve or disapprove a concurrent booking or to save uncontracted space for the previously booked party for program growth

A

Right of First Refusal

876
Q

Where joining a union is not a condition of employment

A

Right to Work State

877
Q

Selling only the rights to a sponsorship, with the buyer incurring expenses for production, installation and dismantle

A

Rights Only

878
Q

Raised platform

A

Riser

879
Q

The ongoing process of assessing the risks that may threaten attendees, the meeting or event itself, the organizer, or partner-suppliers, and applying the appropriate measures to manage the probability of occurrence and consequences of such risks

A

Risk Management

880
Q

Funds that an agency would not recover should a tour not materialize, i.e., nonrefundable deposits to suppliers, promotional expenditures, printing expenses

A

Risk Monies

881
Q

A process to identify attendees who occupy room outside the contracted room block for an event

A

Room Audit

882
Q

Total number of sleeping rooms that are utilized and attributable to one event

A

Room Block

883
Q

Number of people that can function safely and comfortably in a room

A

Room Capacity

884
Q

Money that must be paid in advance in order for a hotel to guarantee to hold a function or sleeping room

A

Room Deposit

885
Q

Number of sleeping rooms blocked or occupied multiplied by number of nights each room is reserved or occupied

A

Room Nights

886
Q

Number of single, double, triple, etc. rooms used

A

Room Occupancy Pattern

887
Q

The number of sleeping rooms actually used by event attendees and exhibitors

A

Room Pick Up

888
Q

The amount charged for the occupancy of a room

A

Room Rate

889
Q

1) Facility department which provides food and beverage service to guest rooms. 2) Food and beverage provided to guest rooms (in room dining)

A

Room Service

890
Q

Amount of time needed to tear down and reset a function room

A

Room Turnover

891
Q

Land-based system for videoconferencing designed to manage communication between one group of people, usually in a conference room setting, with another group or groups in similar settings elsewhere

A

Room-Based Videoconferencing

892
Q

A list, whether printed or electronic, by which an event organizer and/or their designates delivers multiple reservations to a hotel or other housing facility

A

Rooming List

893
Q

Raised platform upon which a speaker stands when delivering their remarks

A

Rostrum

894
Q

Banquet table, usually 60 inches in diameter. Also available in 66- and 72 inch diameters

A

Round

895
Q

Contest or tournament in which each participant is matched with every other participants

A

Round Robin

896
Q

A hollow square set-up with corners replaced by serpentine or quarter-round tables

A

Rounded Hollow Square

897
Q

A group of experts who meet on an equal basis to review and discuss specialized, professional matters, either in closed session or, more frequently, before an audience

A

Roundtable

898
Q

The person responsible for managing motor coach flow, routes, drivers, etc.

A

Route Manager

899
Q

The booth/stand within a row of similar booths/stands with the front opening onto an aisle and with other booths/stands on either side

A

Row Booth/Stand

900
Q

1) Rooms given at random according to availability when the reservations are made. 2) Flat rate for which a hotel or motel agrees to offer any of its available rooms to a group. Final assignment of rooms is at the discretion of the hotel

A

Run-of-House

901
Q

A complete rehearsal including all elements of the event production, such as presentations, performances, music or entertainment, lighting, audio-visual and technical aspects

A

Run-Through

902
Q

1) Long, narrow carpet in a hallway, aisle or on stage. 2) Piece of portable or constructed staging that extends a main stage to form a runway. 3) Main cord extending from microphone to an amplifier. 4) A piece of decorative cloth laid across a tablecloth or buffet table to add color or texture or to enhance a theme

A

Runner

903
Q

Platform which extends from a stage into the audience area, often used for events such as fashion shows

A

Runway

904
Q

The food is fully prepared in the kitchen. All courses are served either from platers or an Escoffier dish. The servers places the proper plate in front of the guest. After the plates are placed, the server returns with a tray of food and, moving counter-clockwise around the table, servers the food from the guest’s left with the right hand. With this style of service, the server controls the amount served to each guest

A

Russian Service/Banquet Russian

905
Q

Binding process using wire staples, threads or wire

A

Saddle-Stitch Binding

906
Q

1) A research method based upon selecting a portion of a population for study. 2) A food and beverage tasting provided to prospective clients for the purpose of menu selection

A

Sampling

907
Q

A pattern of group arrivals that are separate from the main arrivals

A

Scattered Arrivals

908
Q

Variation of schoolroom set-up in which tables are perpendicular to the head table, and chairs are placed on both sides of the tables

A

Schoolroom Perpendicular Set-Up

909
Q

Seating arrangement where rows of tables and/or chairs are slanted in a V-shape facing a head table, stage or speaker

A

Schoolroom V Set-Up

910
Q

A mobile work platform that extends vertically on a scissor-like mechanism with no increase in the size of the machine’s footprint

A

Scissor Lift

911
Q

Directions given from the audience perspective

A

Screen Left or Right

912
Q

Distance between the projection screen and the front row of the audience. The last row of seats should be no more than 8 times the height of the screen in use

A

Screen/Audience Distance

913
Q

1) Translucent material used to diffuse or soften light. 2) Gauze-like theatrical curtains

A

Scrim

914
Q

Period of time when the demand for a certain supplier’s product or service is high, low or neither

A

Season

915
Q

Second place on a waiting list

A

Second Option

916
Q

A city where the space of the convention center, the hotels, or the air lift, make the city more appropriate for smaller meetings and events

A

Second Tier City

917
Q

An airport that is used as an alternative to a city’s primary airport

A

Secondary Airport

918
Q

Staff providing administrative services to the organizer

A

Secretariat

919
Q

An encrypted file that authenticates the source of financial data, usually for an online credit card transaction

A

Secure Digital Certificate

920
Q

Portable wire enclosure used to lock up materials for safe storage

A

Security Cage

921
Q

Company hired by exhibit or event management to keep individual exhibits and the entire event floor safe using guards, closed circuit TV, etc

A

Security Contractor

922
Q

Service providing security arrangements, such as checking credentials, searching hand luggage, protecting equipment and patrolling congress and exhibition areas

A

Security Service

923
Q

Transition between two audio passages or video segments

A

Segue

924
Q

1) Persons whose work is limited to a well-defined work routine. 2) Work in which lapses of performance would not cause excessive damage to products or equipment

A

Semi-Skilled Labor

925
Q

1) Lecture and dialogue allowing participants to share experiences in a particular field under the guidance of an expert discussion leader. 2) A meeting or series of meetings of a small group of specialists with different skills who have a specific common interest and come together for training or learning purposes

A

Seminar

926
Q

Curved, S-shaped tables that when placed together make a snake form

A

Serpentine

927
Q

Line formation of people going to the same area; line feeds off into several different service stations

A

Serpentine Queue

928
Q

A counter from which alcoholic beverages are served that is located outside of a function room, usually in an area not visible to guests

A

Service Bar

929
Q

1) A mandatory and automatic amount added to food and beverage charges, usually used to defray the cost of labor and service equipment. Generally calculated as a percentage of charges. 2) A fee charged to a client by a travel agent in addition to the commissions paid to them by their principals

A

Service Charge

930
Q

Outside company used by clients to provide specific products or services

A

Service Contractor

931
Q

Centralized on-site location for ordering or reconfirming services provided by general service contractor and specialty contractors

A

Service Desk

932
Q

1) Performance area including props, equipment, backdrop, etc. 2) Length of time musicians play before taking a break. 3) Make preparations for a predetermined number of attendees

A

Set

933
Q

Props arranged to decorate a set

A

Set Dressing

934
Q

The actual number of seats put in place (or to be put in place) for a function

A

Set For

935
Q

Light which illuminates background behind the performers

A

Set Light

936
Q

1) Way in which a function room is arranged. 2) Erecting displays, installation, or, articles in their assembled condition. 3) Mixers, fruit, and glassware accompanying a liquor order

A

Set-Up

937
Q

The plans from which the exhibit components are assembled

A

Set-Up Drawings

938
Q

Exhibit or function room equipment installers

A

Set-Up Personnel

939
Q

European booth/stand system - usually includes raised floor, back and side walls, plus fascia

A

Shell Scheme

940
Q

Draping made of strips of colored material that catch and reflect the light

A

Shimmer Curtain

941
Q

A form required for all shipments by the U.S. Treasury Department and prepared by a shipper, indicating the value, weight, destination, and other basic information about an export shipment

A

Shipper’s Export Declaration

942
Q

Third-party hired to handle shipping goods to and from an event

A

Shipping Agent

943
Q

An instrument in writing, signed by the captain of a ship, that lists the individual shipments constituting the ship’s cargo

A

Shipping Manifest

944
Q

Gathering drape along the rods to even out the folds and give each panel of drape equal spacing

A

Shirring the Drape

945
Q

Person designated by the union within a shop or unit to represent employees

A

Shop Steward

946
Q

Land tours, usually available at ports of call, sold by cruise lines or tour operators to cruise passengers

A

Shore Excursion

947
Q

The beginning and ending days of a room block when fewer rooms are contracted

A

Shoulder

948
Q

Period when the demand for a supplier’s product or service is neither high nor low

A

Shoulder Season

949
Q

1) Organized performance for entertainment. 2) An exhibition

A

Show

950
Q

Time specified for the close of the exhibition and the start of dismantling

A

Show Breaking

951
Q

Material used for signs

A

Show Card

952
Q

A newspaper (printed or electronically produced) published each day during the run of an event or conference. It includes articles about the exhibits and events and, often, advertising

A

Show Daily

953
Q

A listing, with booth/stand numbers, of all the exhibitors in an event and a map showing booth/stand locations

A

Show Directory

954
Q

The company, group or organization that manages an exhibition

A

Show Management

955
Q

On-site event management office

A

Show Office

956
Q

Company or individual who is responsible for all aspects of planning, promoting and producing an event

A

Show Producer

957
Q

Rates established by event management, official service contractors and/or other official service providers, and published in the exhibitor manual

A

Show Rates

958
Q

The requirements and procedures prepared by event management for exhibitors and contractors at a given event

A

Show Rules

959
Q

An event with its own name and focus that takes place within a larger, related event

A

Show Within a Show

960
Q

A vehicle, usually a bus, contracted to transport event attendees between facilities during a certain time period

A

Shuttle

961
Q

Transportation for participants; usually by bus or van, provided on a continuous basis for a certain time period

A

Shuttle Service

962
Q

Speakers on stage right and stage left to project amplified sound to full stage area

A

Side Fills

963
Q

A low divider panel used to separate an exhibit space from an adjacent area

A

Side Rail

964
Q

Performers who must be watched to be appreciated, such as mimes, jugglers, dancers, and acrobats

A

Sight Acts

965
Q

The actual and virtual lines in the venue or on printed or digital layout that describes what parts of a set or decorative object are visible from a given audience or guest point of view. Used to determine what must be decoratively treated or masked

A

Sightlines

966
Q

Delivery receipt, signed by the carrier, noting a damage or shortage

A

Signed Exception

967
Q

Method of sampling in which each member of the population has an equal chance of being included in the sample

A

Simple Random Sample

968
Q

Interactive instructional technique in which the learner has an opportunity to practice a new skill in a simulation, imitation or role-play of a real life situation

A

Simulation

969
Q

Process of orally translating one language into another while the speaker is speaking

A

Simultaneous Interpretation

970
Q

Process of translating one language into another while the speaker is speaking

A

Simultaneous Translation

971
Q

Sleeping room occupied by one person. The room may have one or more beds in it

A

Single

972
Q

A video signal that captures a single camera angle for recording an event or show

A

Single Camera

973
Q

1) Venue, area, location property or specific facility to be used for an event. 2) A particular platform or location for loading or unloading at a place

A

Site

974
Q

In-person, on-site review and evaluation of a venue or location for an event

A

Site Inspection

975
Q

Choosing a venue or location for a meeting or event

A

Site Selection

976
Q

1) Wooden platform used to support machinery or a collection of objects for easier handling. 2) Thick wood blocks attached to crates which allow forklift access for easier handling. 3) Wood runners protecting the exterior of a shipping case

A

Skid

977
Q

Pleated or ruffled draping used around with tables, risers or stages to conceal the area underneath

A

Skirting

978
Q

Usually an adjunct document to a vendor contract

A

Service Level Agreement

979
Q

1) A pre-made length of cable used for hanging exhibit materials or signs. 2) A pre-made length of cable or a heavy-duty nylon strap used for rigging machinery to cranes or forklifts

A

Sling

980
Q

Reduction in the number of rooms used from the original reserved block

A

Slippage

981
Q

An interactive presentation white board that interacts with a computer image

A

SMART Board

982
Q

A web-based form that can be designed to guide the user through the process of completing the form and can alert the user to errors

A

Smart Form

983
Q

1) An event with the purpose of facilitating networking among attendees. 2) Lifecycle celebrations

A

Social Event

984
Q

Program of organized functions, not directly related to the main educational subject of an event

A

Social Program

985
Q

A lowered portion of a ceiling

A

Soffit

986
Q

A currency that cannot be traded outside its native country

A

Soft Currency

987
Q

Time when a property is open for business, prior to the grand opening. All services/facilities may not be complete or available

A

Soft Opening

988
Q

Only interpreter in the team assigned to an event who is able to translate out of a lesser used language and function as a “relay” for the rest of the team in relation to that language

A

Sole Relay Interpreter

989
Q

A wine steward, expected to have an extensive knowledge of wines and their suitability with various dishes

A

Sommelier

990
Q

Console with separate channels to control volume and sound quality produced by each microphone

A

Sound Board

991
Q

Verification, often by the performer, that the sound system to be used for the performance is functioning satisfactory. Usually this is one of the final steps of the move-in

A

Sound Check

992
Q

Area from which technician operates sound system in a room

A

Sound Control Booth

993
Q

Artificially produced sounds for a theatrical effect

A

Sound Effects

994
Q

Procedure of combining independently recorded narration, music and/or sound effect to single master tape or film, while at the same time establishing tone, volume and balance among elements

A

Sound Mix

995
Q

Use of electronic and electric equipment to amplify the natural sound produced by a performer or speaker

A

Sound Reinforcement

996
Q

Riser on stage right and stage left for stacked sound equipment, which allows storage space to be hidden from the audience’s view

A

Sound Wings

997
Q

Atmosphere created with the use of music and sound effects

A

Soundscape

998
Q

Language from which a speech or document is translated or interpreted

A

Source Language

999
Q

Booth/stand space assigned to exhibiting companies or meeting rooms assigned to event groups

A

Space Assignment

1000
Q

The process of assigning exhibit space for the next event based on the exhibitors’ active involvement in the process

A

Space Draw/Selection

1001
Q

Cost per square foot/meter for exhibit space

A

Space Rate

1002
Q

1) The presenter of a program 2) Device for sound output

A

Speaker

1003
Q

Platforms on the right and left of stage used to elevate sound equipment

A

Speaker Platforms

1004
Q

Area set aside for speakers to meet, relax, test AV, or prepare prior to or between speeches

A

Speaker Ready Room

1005
Q

One time event staged for the purpose of celebration, a unique activity

A

Special Event

1006
Q

A tour designed around a particular event

A

Special Event Tour

1007
Q

A company that produces events which include a variety of creative elements including décor, special effects, theatrical acts or other entertainment. It may produce stand-alone events or functions within a larger program, such as a gala dinner during a convention

A

Special Events Company

1008
Q

Applies to display shipments requiring extra labor, equipment, or time in delivery to booth/stand area

A

Special Handling

1009
Q

A tour designed to appeal to clients with a curiosity or a concern about a specific subject

A

Special Interest Tour

1010
Q

Any physical or mental consideration that requires accommodations to ensure an event’s physical space, technologies, and food and beverage accommodates those individual needs

A

Special Needs

1011
Q

Group of persons with common interests. May include travel groups or specialized topic networking groups within an association or event

A

Special-Interest Group

1012
Q

Tape or chalk marks on studio or stage floors designating exact placement of props and actors

A

Spike Mark

1013
Q

Billing arrangement where room, tax and other incidental charges can be allocated to two or more accounts. Most often used when room and tax are billed to a master account and the guest is responsible for all other charges

A

Split Folio

1014
Q

Horizontally or vertically separated video pictures shown simultaneously

A

Split Screen

1015
Q

A designated representative who has the authority, knowledge, and credibility to speak on behalf of an organization, and be interviewed by the media

A

Spokesperson

1016
Q

1) Organization(s) underwriting all or part of the costs of an event. 2) An individual who assumes all or part of the financial responsibility for an event. 3) A commercial entity that provides financial backing for an event, and in return, receives recognition, advertising, registrations, or other benefits

A

Sponsor

1017
Q

Promotional materials sent to current and prospective event sponsors to encourage participation. it promotes the value of sponsoring and contains information about attendee demographics, event program and sponsor benefits

A

Sponsor Prospectus

1018
Q

Private room bar set up where guests do not pay for drinks

A

Sponsored Bar

1019
Q

1) Financial, material or in-kind support for an event, usually in exchange for recognition. 2) Paid opportunity for an entity or an exhibitor to increase its visibility at the event

A

Sponsorship

1020
Q

The exchange rate for foreign currency for immediate purchase/delivery

A

Spot Exchange

1021
Q

Designated time for vehicle or staff to report to assignment

A

Spot Time

1022
Q

Strong focused light thrown upon a particular person or object, such as on a stage

A

Spotlight

1023
Q

Placement of equipment in exact location in booth by using a forklift

A

Spotting

1024
Q

Seating arrangement in which double- or triple-wide tables are set up with chairs placed around all sides

A

Square Set-Up

1025
Q

Buses assembled in one location convenient for passenger loading

A

Stack

1026
Q

Facility usually designed for soccer, football, cricket, rugby, or baseball as a primary function

A

Stadium

1027
Q

The portion of an auditorium or room that has been structured into a formal area for productions or presentations

A

Stage

1028
Q

1) Designated time and/or number or crew members required at stage for task assignments. 2) Asking a celebrity or speaker to return to the stage after completing the presentation

A

Stage Call

1029
Q

Instructions in the script concerning movements and arrangements on the stage

A

Stage Directions

1030
Q

Directions from the perspective of a person on stage

A

Stage Left and Right

1031
Q

Illumination for the platform for performers, musicians, actors or speakers

A

Stage Lighting

1032
Q

Person responsible for running the event on stage

A

Stage Manager

1033
Q

Person at a venue in charge of stage facilities

A

Stage Master

1034
Q

Diagram, drawn to scale, indicating placement on stage of equipment, props, microphones, etc.

A

Stage Plot

1035
Q

Union labor that handles spotlights, rigging, and scenery for theatrical productions

A

Stagehand

1036
Q

1) Design and placement of elements for events. 2) Implementation of an event

A

Staging

1037
Q

1) A place for demonstration. 2) In catering, an area for preparing service equipment and supplies. 3) A preparation area, usually on premises, where suppliers review orders and organize items before delivering them to exhibit booth/stands. 4) An area near the event site where buses wait to be dispatched

A

Staging Area

1038
Q

Person(s) or organization(s) that have an impact on the success of an event or are affected by the event

A

Stakeholders

1039
Q

Pointed pegs used to secure the guy ropes of a tent in the ground

A

Stakes

1040
Q

Specific exhibit display area assigned by show management to an exhibitor under contractual agreement

A

Stand

1041
Q

A rating indicated by stars, the highest number of stars indicating the best quality of services at a facility or restaurant. Used by leading travel publications, websites and rating organizations

A

Star Rating

1042
Q

1) An official government agency or privately run non-profit organization responsible for travel development and promotion of a state (or territory). 2) An office responsible for travel development, which is part of another department or agency of a state government such as commerce or economic development

A

State Travel Office

1043
Q

Statement of income and expenses following the end of an event

A

Statement of Account

1044
Q

A banquet server’s assigned area. Also refers to the individual buffet tables located throughout a reception area, with each table offering one food item or representing one theme

A

Station

1045
Q

A guest who stays at a housing facility one or more days longer than their scheduled departure date

A

Stay Over

1046
Q

Select group which sets policies and makes basic decisions relative to a group or an event

A

Steering Committee

1047
Q

A freelance guide who comes aboard a motorcoach to give an informed overview of the city or attraction to be toured

A

Step-On-Guide

1048
Q

Space at a show set aside for storage of crates or materials

A

Storage Area

1049
Q

Series of sketches or pictures which outline the subject to be developed

A

Storyboard

1050
Q

Labor performed and paid at standard rate for work during normal business hours as established by unions

A

Straight Time Labor

1051
Q

A focused approach on increasing efficiency and reducing costs across an organization for all of its events, typically using specialized software to centrally track all aspects of meeting expenditures across a department or organization

A

Strategic Meetings Management Program

1052
Q

An agreement between two or more enterprises to conduct specified business processes in a joint manner

A

Strategic Relationships

1053
Q

The software that distributes audio and video from a central source, or media server, to recipients on their person computers or mobile devices

A

Streaming

1054
Q

A method for delivering audio and video over the internet

A

Streaming Media

1055
Q

1) Dismantle exhibits. 2) To remove all scenery and props from the stage. 3) Union walkout

A

Strike

1056
Q

Rapidly blinking, high-intensity light

A

Strobe Light

1057
Q

Prepared questions, usually eight or ten per one hour presentation, to be distributed in advance of the session to selected attendees. Following each presentation, attendees ask questions from the list

A

Structured Questions

1058
Q

Room with a couch or couches that convert to beds

A

Studio

1059
Q

A list of special spellings, terms and style points to be used consistently in publications related to an event company or organization

A

Style Sheet

1060
Q

Any group of rooms that is classified or separated differently than the general attendee block within the event-contracted block

A

Sub-Block

1061
Q

A group of people, frequently including one or more members of the main committee, meeting outside of the main committee, with responsibilities for specific items

A

Subcommittee

1062
Q

1) An individual or business, which contracts to perform part or all of the obligations of another’s contract. 2) Company retained by a contractor to provide services to exhibitors or event management

A

Subcontractor

1063
Q

Hotel on the outskirts of a large city, which may or may not be near local attractions

A

Suburban Hotel

1064
Q

Financial support provided by the host destination or government as an incentive to attract large congresses or events

A

Subvention

1065
Q

A component of a loudspeaker system that is designed to reproduce very low bass frequencies

A

Subwoofer

1066
Q

When a company tries to sell its products or service on the show floor without the permission or consent of the event’s management

A

Suitcasing

1067
Q

A class of accommodations that is larger than a typical hotel room that usually contains a separate sitting rom and may contain other facilities

A

Suite

1068
Q

A hotel whose entire inventory of sleeping rooms have separate bedroom, bathroom, living room or parlor areas, and possibly a kitchenette or other special features

A

Suite Hotel

1069
Q

1) A formal meeting between heads of government. 2) A formal meeting of industry leaders convened to address a specific issue

A

Summit

1070
Q

Technique of projecting two visual images on a screen at the same time

A

Superimposition

1071
Q

In a car rental agreement, additional coverage for injury and damage claims by third parties beyond the amount provided automatically under the contract terms

A

Supplemental Liability Coverage

1072
Q

Purveyor, provider, vendor, contractor offering facilities, products and/or services

A

Supplier

1073
Q

Part or full time personnel who provide services for tasks associated with programs, events or convention

A

Support Staff

1074
Q

Charge over and above established rates

A

Surcharge

1075
Q

An attachment of devices to the frame work of an exhibition

A

Suspended Elements

1076
Q

A combination of switches, dimmer plates and fuses for controlling light

A

Switchboard

1077
Q

1) Engineer who is switching from camera to camera. 2) Panel with rows of buttons that allows switching from one camera or sound source to another

A

Switcher

1078
Q

A meeting of a number of experts in a particular field, at which papers are presented and discussed by specialists on particular subjects with a view to making recommendations concerning the problems under discussion

A

Symposium

1079
Q

Sound and picture recorded or played back at the same time

A

Synchronization

1080
Q

Transmitting data at speeds of up to 44.184 Mbps allowing performance of more tasks simultaneously at a greater speed

A

T-3 Line

1081
Q

Series of tables set up in the shape of t he letter T with chairs set all around except at the head table

A

T-Shape Set-Up

1082
Q

A folded sign placed on a table used to identify speakers, list menus or provide other information

A

Table Tent

1083
Q

Small portable display that can be set up on top of a table

A

Table-Top Display/Exhibit

1084
Q

The weight of a container and/or packing materials deducted from the total weight to determine the weight of the content or load

A

Tare Weight

1085
Q

A date set by event management and/or general service contractor for the arrival of freight at a trade event. Usually shipments received before or after this date are assessed a penalty charge

A

Target Date

1086
Q

Language into which a speech or document is translated or interpreted

A

Target Language

1087
Q

1) A schedule of duties imposed by a government on imported and exported goods. 2) Published list of fares or rates and conditions or service from a supplier

A

Tariff

1088
Q

Addition of taxes and gratuities to a price when not included, designated by + +

A

Tax and Tip

1089
Q

Document needed from customer to verify tax exemption status in the locale where the event is held

A

Tax Exempt Certificate

1090
Q

A group of people responsible for interpreting simultaneously by utilizing equipment

A

Team of Interpreters

1091
Q

Dismantle

A

Tear Down

1092
Q

Promotional piece or short message designed to build interest in an event

A

Teaser

1093
Q

Review of all technical aspects of the production

A

Tech Check

1094
Q

Person who calls cues from the control room

A

Technical Director

1095
Q

An event with attendees who are involved in research, applied sciences, engineering or technology or are suppliers to these participants

A

Technical Meeting

1096
Q

Run-through of technical aspects of an event such as lighting, sound, special effects, etc.

A

Technical Rehearsal

1097
Q

Someone hired to prepare scripts, workbooks, audios, videos, or articles

A

Technical Writer

1098
Q

Expert in particular craft or technique usually in relation to audiovisual, mechanical or electrical equipment or appliances

A

Technician

1099
Q

Type of meeting which brings together three or more people in two or more locations throughout telecommunication

A

Teleconference

1100
Q

Electronic device which allows display of script for speaker to read during presentation

A

TelePrompTer

1101
Q

Exhibition material whose temporary import status exempts payment of duties and taxes on arrival

A

Temporary Import

1102
Q

The surety covering articles imported into a country on a temporary basis, generally in lieu of paying import duties and/or taxes

A

Temporary Import Bond

1103
Q

A preliminary agenda for a program, that is subject to change

A

Tentative Agenda

1104
Q

A space temporarily held by a facility or venue for a specific date pending a definite booking. There are no consequences for cancellation

A

Tentative Hold

1105
Q

Facility with fixed seats usually on a sloped floor with site lines focused on a permanent stage. Typically a stage box is located behind the proscenium which contains the performance area and the fly loft

A

Theater

1106
Q

Seating arrangement in which seats are in semicircular rows facing the stage area, no tables

A

Theater Semicircular Set-Up

1107
Q

Seating arrangement in which seats are in rows facing the stage area, no tables

A

Theater Set-Up

1108
Q

A break during formal program sessions with special food and beverages pertaining to a theme and often including decorations, costumes, and entertainment

A

Theme Break

1109
Q

Event at which all foods, beverages, decorations, and entertainment relate to a single theme

A

Theme Party

1110
Q

A group of specialists organized by a business enterprise, government body and commissions to under take intensive study and research into specified problems

A

Think Tank

1111
Q

An outsourced meeting or event planner

A

Third Party Planner

1112
Q

Bed made with a third sheet on top of the blanket

A

Three Sheet

1113
Q

Banquet-control procedure whereby guests exchange an event coupon from their registration packet for an actual event ticket and seat assignment.

A

Ticket Exchange

1114
Q

1) One or more rows arranged above each other. 2) Price levels of guest room or registration rates

A

Tiered

1115
Q

Length of time between the production of live sound and when it is actually heard

A

Time Delay

1116
Q

Schedule which includes each task to be accomplished and is the core of the program plan

A

Time Lines

1117
Q

The sequential numbers assigned to each frame of video or film representing the passage of time in hours, minutes, seconds, and even tenths of seconds

A

Timecode

1118
Q

An individual or commercial entity licensed and bonded by the Interstate Commerce Commission to motor coach tours in the U.S. and, in some cases, Canada

A

Tour Broker

1119
Q

A person, usually employed, subcontracted or independently contracted by a destination management company, who accompanies a tour as a guide from departure to return, and provides support and coordination services

A

Tour Escort

1120
Q

A qualified person who accompanies tourists and visitors through an attraction, such as a museum or gallery

A

Tour Guide

1121
Q

A person or company that creates and/or market tours and/or subcontracts their performance

A

Tour Operator

1122
Q

Prearranged combination of elements such as air, hotel, sightseeing and social events packaged together and sold at an all inclusive package price, not sold as individual components

A

Tour Package

1123
Q

Structure to which lighting instrucments are attached

A

Tower

1124
Q

Group of persons or businesses in a particular trade or industry. Generally these organizations have a membership body and may be tax exempt

A

Trade Association

1125
Q

An exhibition of products and/or services held for members of a common or related industry. Not open to the general public

A

Trade Show

1126
Q

1) A type of barter. 2) The exchange of goods and services instead of using money

A

Trade-Out

1127
Q

A way of calculating exhibition hall traffic. Typically expressed by the number of attendees per 100 square feet of exhibits

A

Traffic Density

1128
Q

1) Movement of people through an area. 2) A supposed or directed path that attendees will take through an exhibition

A

Traffic Flow

1129
Q

1) Process of moving equipment and/or people from one point to another. 2) Transportation between air, rail and/or bus terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another, or to make a tape or digital copy from film

A

Transfer

1130
Q

Learning that occurs during the second half of life which is directed at attaining a new consciousness and self-understanding

A

Transformative Learning

1131
Q

Short term hotel guests who are not part of a group booking

A

Transient

1132
Q

Tax placed on hotel/motel room rentals. Generally part of this revenue is used to market the destination and may be used for financing the operation of convention facilities

A

Transient Occupancy Tax

1133
Q

Passenger changing planes without going through security and/or customs

A

Transit

1134
Q

The insurance that covers loss or damage caused deliberately or accidentally by third parties during loading, unloading, transshipment, transport and exhibition

A

Transit and Exhibition Insurance

1135
Q

Visa allowing holder to stop over in a country to make a travel connection or for a brief visit

A

Transit Visa

1136
Q

Method of consolidating shipments. Usually defines function of a less than truckload trucker grouping freight for shipment to a particular show

A

Trapping

1137
Q

Props arranged todecorate the set

A

Trim Props

1138
Q

Portable projection screen with three folding legs and a pull-up surface supported by a rod on the back

A

Tripod Screen

1139
Q

Union labor specifically responsible for unloading equipment

A

Truck Loaders

1140
Q

Truckload rates apply where the tariff shows a truckload minimum weight. Charges will be at the truckload minimum weight unless weight is higher

A

Truckload Rates

1141
Q

1) A frame to carry the room of a tent. 2) A structure of steel bars used to suspend lighting or other technical equipment over a stage. 3) To tie or bind something tightly

A

Truss

1142
Q

A string of small, low voltage lights contained in a clear or transparent colored plastic tube, generally wired to be run by a three- or four circuit sequencer; used as a highlighter around signs, stages, and entrances

A

Tube Lights

1143
Q

1) The time it takes to return to your original point of departure during a continuous move. 2) Time it takes to break down and reset a room

A

Turn-Around Time

1144
Q

Early evening service in which beds are prepared for sleeping

A

Turn-down Service

1145
Q

An action require to break down and reset a room

A

Turn-Around

1146
Q

A system whereby the exhibit manager turns responsibility of the display over to an exhibit house

A

Turnkey Exhibit

1147
Q

A type of screen used to show a video image, which has denser pixels (for a sharper image) than a normal television screen

A

TV Monitor

1148
Q

Loudspeaker designed to reproduce high frequencies only

A

Tweeterq

1149
Q

A seating arrangement with a row of seats on low risers around a boardroom set-up. A very space-intensive set-up

A

Two-Tiered Set-Up

1150
Q

Series of tables set up in the shape of the letter U with chairs set around one or both sides

A

U-Shape Set-Up

1151
Q

Standard for safety for exhibition display units

A

UL 2305

1152
Q

A black light used to make phosphorescent and fluorescent plants glow in the dark

A

Ultraviolet Lamp

1153
Q

This is a participant-led event. The agenda is typically created by the attendees on arrival and includes open discussions rather than formal presentations

A

Unconference

1154
Q

Hospitality suite that is not hosted by an official sponsoring organization

A

Underground Hospitality Suite

1155
Q

Pate used under bowl, glass, condiments, and so forth

A

Underliner

1156
Q

A guest who checks out of a housing facility one or more days earlier than their scheduled departure date

A

Unexpected Departure

1157
Q

1) The number of union members hired to work for an event. 2) Additional servers obtained from a labor source shared by several hotels. 3) The minimum number of hours which a union laborer must be paid, regardless of actual hours worked

A

Union Call

1158
Q

The limits or territory within which control may be exercised by a union may be of at least two kinds. One has to do with geographical limits, the other with trade or craft activity

A

Union Jurisdiction

1159
Q

A business in which all employees must be members in good standing of a union

A

Union Shop

1160
Q

A hotel property in which the convention service manager (CSM) handles all aspects of the event, including catering

A

Uniserve Property

1161
Q

The design of products, environments, programs, and services to be usable by all people, to the greatest extent possible, without the need for adaption or specialized design

A

Universal Design

1162
Q

The sending of video signals via microwave to an existing satellite for transmission to selected sites or anyone capable of satellite reception for that signal, used for teleconferencing or broad distribution of a message on a national or international basis

A

Up-Linking

1163
Q

The station used to transmit signals from Earth to a satellite

A

Uplink

1164
Q

Part of the stage farthest from the audience or camera

A

Upstage

1165
Q

1) Term used as a base unit in calculating occupancies. 2) Use of all or part of a facility by one client or tenant for all or part of one day for any purpose, including event, move-in, move-out and hiatus days

A

Use Day

1166
Q

Seating arrangement in which chairs or tables and chairs are arranged in rows slanted in a V shape and separated by a center aisle. They face the head table or speaker

A

V-Shape Set-Up

1167
Q

1) A trip or finish curtain, usually 12” deep with scalloped edge, used to give a tent a finished appearance. 2) A short overhead, decorative border normally used as a light baffle or screen

A

Valance

1168
Q

A document issued by the U.S. Government authorizing the export of commodities for which written export authorization is required by law

A

Validated Export License

1169
Q

A tax that is added to a product at each step of the manufacturing and marketing process, reflecting value which has been added to the product by processing

A

Value Added Tax

1170
Q

Costs that vary according to the number of attendees, such as food and beverage or printed materials

A

Variable Costs or Expenses

1171
Q

Wines made mainly from one variety of grape

A

Varietal Wine

1172
Q

A person who does not eat or use animal products or by-products for food, clothing, cosmetic or other purposes

A

Vegan

1173
Q

A person who does not eat meat, poultry, fish or shellfish

A

Vegetarian

1174
Q

1) Site or destination of meeting, event or show. 2) Location of performance such as hall, ballroom, auditorium, etc.

A

Venue

1175
Q

A full and exact word-for-word transcript in writing, of all speeches, debates or discussions

A

Verbatim Report

1176
Q

An exhibition at which the products or services being displayed represent one element of an industry or profession

A

Vertical Show

1177
Q

Union with jurisdiction over all occupations, skilled or unskilled, in an entire industry

A

Vertical Union

1178
Q

Person who has a special function at the event and should be treated with special care and attention

A

Very Important Person

1179
Q

1) Computer-assisted device used to generate and create letters, numbers and symbols electronically. 2) Video image that can also be used to recap key points made by a speaker or supply basic information such as final credits

A

Video Character Generator

1180
Q

The enlargement of a video image from the size of a typical consumer television screen to dimensions for large projection screens. Used when attempting to present a larger-than-life image to an audience

A

Video Enhancement

1181
Q

Type and size of the recording format in which a video presentation is recorded or played back

A

Video Format

1182
Q

A meeting between two or more people or groups across a distance, including video, audio, and potentially other data, utilizing telecommunications or communications satellites for transmission of the signal

A

Videoconference

1183
Q

Array of video screens in a rectangular fashion on which images may be displayed individually on each screen or portions of the same image may be displayed in an enlarged format involving the whole or part of the array

A

Videowall

1184
Q

Wine made from a grape harvest of a specific year

A

Vintage

1185
Q

Any meeting where people at two or more distant locations are linked using video, audio and data for two-way communication via satellite communications or the Internet. Each party sees and hears the other through a TV screen or computer monitor and audio speakers

A

Virtual Conferencing

1186
Q

Any tour where people at two or more distant locations are linked using video, audio and data for communications. Each party sees and hears the tour through a TV screen or computer monitor and audio speakers

A

Virtual Tour

1187
Q

Exhibit of products or services that can be viewed over the internet

A

Virtual Trade Show

1188
Q

Permit, recorded in a passport, to enter a country for a specific purpose and period of time

A

Visa

1189
Q

A clear plastic sheeting used to protect booth carpeting during move-in and set-up of a trade show

A

Visqueen

1190
Q

Announcement or other narrative copy which is “voiced” over the top of film, video or musical programming

A

Voice Over

1191
Q

Equalization of sounds produced by a system such as a piano or a loudspeaker so that the audio spectrum is produced evenly with all notes or frequencies at the same volume

A

Voicing

1192
Q

White gloved servers circle the room, usually with flaming dishes, before placing the food on the table with a flourish

A

Waiter Parade

1193
Q

1) A release of rights to substitute one party for another party. 2) The release of an insurance company’s right to succeed to the insured’s rights to sue for damages against the tortfeasor, after the insurance company pays an insured’s claim of loss due to another’s tort

A

Waiver of Subrogation

1194
Q

Relocation to another hotel of a guest holding a confirmed sleeping room reservation who is denied accommodations due to unavailability of sleeping rooms at time of check-in

A

Walk

1195
Q

1) Guest requesting accommodations without a prior reservation. 2) Event attendee who has not pre-registered

A

Walk-in

1196
Q

Music played while a new presenter arrives on stage

A

Walk-on

1197
Q

Music accompanying arriving and exiting guests at an event

A

Walk-in/out Music

1198
Q

1) Review of event details. 2) Site inspection. 3) Inspection of function room prior to function. 4) Inspection of exhibit floor prior to opening of the event

A

Walk-Through

1199
Q

The difference between number of reservations at cut-off date and the number of final reservations at the end of an event. Can be positive or negative and be expressed as a number or percentage

A

Wash

1200
Q

Colored light that softly illuminates an area

A

Wash Light

1201
Q

A non-negotiable instrument of transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the destination according to specified conditions

A

Waybill

1202
Q

An event that broadcasts the audio and/or video portion of a keynote presentation or other educational sessions over the web in real-time or on-demand

A

Webcast

1203
Q

Web browser-based videoconferencing

A

Webconferencing

1204
Q

An economical choice of brands of wine or distilled spirits above the house brand

A

Well Brand

1205
Q

A charge assessed by a pier or dock owner for handling incoming and outgoing cargo

A

Wharfage

1206
Q

Simultaneous interpretation by an interpreter addressing an individual or small target-language audience by whispering

A

Whispered Interpretation

1207
Q

Random noise whose various frequency components all share the same energy density characteristics, producing the same voltage at any particular discrete frequency over a period of time. This causes a frequency response trend that rise the same number of decibels as the percentage of frequency increase

A

White Noise

1208
Q

Formal dress requiring white tie and tails for men and formal evening dress for women

A

White Tie

1209
Q

A feature of videoconferencing systems which allows the placement of shared documents on an on-screen shared space.

A

Whiteboarding

1210
Q

Porous cover for microphones to block unwanted sounds

A

Windscreen

1211
Q

Off-stage area out of audience sight lines

A

Wings

1212
Q

A device that allows a connection to a wired network from a wireless device

A

Wireless Access Point

1213
Q

An interpreting system operated by radio waves and hence without wire or cable connections to audience headsets

A

Wireless Infrared Interpreting System

1214
Q

Jurisdictional regulations which govern union craftsperson’s working arrangement, including what work exhibitor may perform, when overtime begins, etc.

A

Work Rules

1215
Q

1) Meeting of several persons for intensive discussion. 2) Informal and public session of free discussion organized to take place between formal plenary sessions or commissions of a congress or of a conference, either on a subject chosen by the participants themselves or else on a special problem suggested by the organizers. 3) Training session in which participants, often through exercises, develop skills and knowledge in a given field

A

Workshop

1216
Q

A financial management method of pricing and capacity control that yields maximum profit. History occupancy data, and competition are among the considerations used in this method

A

Yield Management

1217
Q

The process of building a budget without benefit of a previous year’s budget

A

Zero-Based Budgeting