Terms

Question 1

A term used to describe the type of reservations made on function space within a venue.

Answer 1

24-hour hold

Question 2

Audiovisual guidelines by which a presentation slide should contain no more than six words per line of text and no more than six lines of text.

Answer 2

6-by-6 rule

Question 3

1) Written summaries of speeches or papers, generally between 200-500 words. 2) A brief statement of content

Answer 3

Abstract

Question 4

Freestanding or rolling boards used for attaching copies of research papers for authors to discuss with participants

Answer 4

Abstract Board

Question 5

A provision sometimes used in contracts to accelerate deposit payment schedule or to demand full prepayment of master account in the event of a default or lack of credit by the purchasing organization.

Answer 5

Acceleration Clause

Question 6

A requirement for entering into a binding contract. If a contract proposal (offer) is made, it is accepted if the offeree signs the offer as submitted

Answer 6

Acceptance

Question 7

Usable by people with disabilities.

Answer 7

Accessible

Question 8

1) Any seat, berth, room or service provided and/or sold to a guest, attendee or passenger. 2) Action taken to allow a person with a disability to participate in an event

Answer 8

Acccomodation

Question 9

Official authorization or approval to 1) provide with credentials. 2) Recognize or verify the act of conforming with a standard. 3) Recognize a post-secondary institution or degree-bearing program as satisfying and maintaining academic standards

Answer 9

Accreditation

Question 10

1) An accounting method that enters income and expenses into the books at the time of contract versus when payment in received or expenses incurred (cash accounting). 2) A system in which revenue and expenses are accounted for as soon as they are committed.

Answer 10

Accrual Accounting

Question 11

An extraordinary natural disaster such as extreme weather, flood, hurricane, tornado, earthquake, etc. that cannot be reasonably foreseen or prevented and over which a contracting party has no reasonable control. The occurrence makes performance of the contract illegal, impracticable or impossible, leaving the contract parties with no legal responsibility to continue performance of the contract

Answer 11

Act of God

Question 12

Chefs prepare foods to order and save them fresh to guests

Answer 12

Action Station

Question 13

Also known as gross shipping weight. Determined by 1) weighting a vehicle empty, 2) loading a shipment and returning a vehicle to the scale to obtain the new weight, and 3) subtracting the empty from the loaded weight

Answer 13

Actual Weight

Question 14

Committee formed to deal with a specific issue or task; the committee is dissolved upon making its final report to the organization that created it

Answer 14

Ad Hoc Committee

Question 15

Tax applied to an item according to the value of an item

Answer 15

Ad Valorem Tax

Question 16

An individual or organization listed as covered by a primary insurance agreement

Answer 16

Additional Insured

Question 17

Rooms with common walls , but without connecting doors

Answer 17

Adjoining Rooms

Question 18

An adult who is usually pursuing education to attain a specific and practical goal

Answer 18

Adult Learner

Question 19

An order for goods and/or services placed before the move-in date for an exhibition

Answer 19

Advance Order

Question 20

Fees associated with advance orders, which typically include discounts when paid in advance

Answer 20

Advance Rate

Question 21

Booking before an event takes place. Allows attendees to register for an event before it takes place

Answer 21

Advance Registration

Question 22

A group that offers advice or counsel to event organizer, event management or other organization on strategic options such as education content, exhibitor matters, contracting policies or other issues

Answer 22

Advisory Board

Question 23

Group sharing common interest, usually people who are members of the same organization

Answer 23

Affinity Group

Question 24

A list or plan of items to be considered, decided, undertaken or accomplished at a meeting or event.

Answer 24

Agenda

Question 25

A person authorized by another person (principal) to act for or in place of the principal. 2) Person that obtains engagements for entertainers, is paid by the entertainers and has no contract for production responsibilities. 3) Person in a speaker bureau who acts on behalf of the seller or on behalf of the buyer. 4) Venue finding, third party or production service provider

Answer 25

Agent

Question 26

A Bill of Lading that covers domestic and international flights transporting goods to a specified destination

Answer 26

Air Consignment Note

Question 27

Movable, track-mounted barrier that partitions a large area such as a ballroom or exhibition hall into smaller sections. May be sound resistant, but not necessarily

Answer 27

Air Wall

Question 28

An airfreight company that transports freight via scheduled airlines. Forwarders do not operate their own planes

Answer 28

Airfreight Forwarder

Question 29

1) Area between booths/stands for attendee traffic movement. 2) Space between tables or chairs to allow passage of an audience

Answer 29

Aisle

Question 30

Insurance against loss of or damage to property arising from any fortuitous cause except those that are specifically excluded

Answer 30

All-Risks Insurance

Question 31

Alternatives to print materials, telecommunications, computers or other electronic media provided to assist people with disabilities in achieving full participation

Answer 31

Alternate Media

Question 32

Methods for resolving contract disputes without going to court

Answer 32

Alternative Dispute Resolution

Question 33

1) Level of illumination from natural lighting sources already existing in an environment. 2) Uncontrolled and unintended illumination

Answer 33

Ambient Light

Question 34

Complimentary items provided by a hotel in sleeping rooms such as toiletries, writing supplies, bathrobes, fruit baskets and shoe shine mitts

Answer 34

Amenity

Question 35

A meal of fruits and/or juices, cereal, eggs, meat, bakery goods and hot or cold beverages

Answer 35

American Breakfast

Question 36

A type of hotel rate that includes the price of the room and all meals

Answer 36

American Plan

Question 37

Food is plated in the kitchen and placed before the guest. Side dishes are used for bread and butter and salad. Food is served from the left, beverages from the right, and all items are removed from the right. This is generally the service used for banquets.

Answer 37

American Service

Question 38

A membership organization that represents individuals who hold the the copyrights to music written in the United States

Answer 38

American Society of Composers, Authors and Publishers (ASCAP)

Question 39

U.S. legislation that prohibits discrimination against persons with disabilities in employment, transportation, public accommodations, communications and government activities

Answer 39

Americans with Disabilities Act (ADA)

Question 40

An outdoor facility with a flat performance area surrounded by a sloped seating area for the audience. The seating area is usually a semi-circular shape or adapted to the surrounding landscape

Answer 40

Amphitheatre

Question 41

A device used to increase the sound levels of a signal to be sent to the loudspeaker for sound reproduction

Answer 41

Amplifier

Question 42

A method of conveying audio or video data electronically by varying its signal frequency or amplitude

Answer 42

Analog

Question 43

The art and science of helping adults learn, as opposed to pedagogy, which is the science of helping children learn

Answer 43

Andragogy

Question 44

A company that provides software to customers through the Internet using centralized servers owned and managed by the provider

Answer 44

Application Service Provider (ASP)

Question 45

Part of a stage in front of the main curtain

Answer 45

Apron

Question 46

A private process of dispute resolution used as an alternative to litigation in court.

Answer 46

Arbitration

Question 47

Facility type featuring a large flat main floor surrounded by fixed seats in a sloping oval or modified oval shape, much stepper than the typical theater. Some are arranged in two or more tiers. Sight lines are nearly always designed for events the size of a hockey floor, circus, ice show or basketball court

Answer 47

Arena

Question 48

A description of arrival and departure activities of an event's attendees. This information should be included in the specifications guide for an event

Answer 48

Arrival/Departure Pattern

Question 49

The ratio of image width to height; pertaining to video and slides

Answer 49

Aspect Ratio

Question 50

1) A general or formal meeting of an organization attended by representatives of its members for the purpose of deciding legislative direction, policy matters, holding elections or conducting governance business of the organization. 2) The process of erecting display component parts into a complete exhibit

Answer 50

Assembly

Question 51

A term describing an Internet Service Provider (ISP) technology where the download and upload bandwidth are not equal

Answer 51

Asymmetric Bandwidth

Question 52

Student-centered teaching method that uses online learning resources to facilitate information sharing among a network of people outside the constraints of time and place. Typically this is on-demand and can be video-on-demand

Answer 52

Asynchronous Learning

Question 53

An international customs document that permits duty-free and tax-free temporary import of goods for up to one year. It eliminates or reduces value-added taxes (VAT) charges, custom fees and border fees

Answer 53

ATA Carnet

Question 54

The difference between the actual number of sleeping rooms realized and the number agreed to in the contract between the group and the facility. Often a percentage or actual shortfall limit (slippage) is allowed before damages are assessed

Answer 54

Attrition

Question 55

The total actual number of attendees at an event

Answer 55

Audience Count

Question 56

Stage directions from the audience's perspective. This is the opposite of stage left and right

Answer 56

Audience Left and Right

Question 57

Four or five attendees query the main speaker from the stage with questions from the audience

Answer 57

Audience Reaction Team

Question 58

Interactive computer or mobile device application that enables voting or polling and then collects and displays the results

Answer 58

Audience Response System

Question 59

A meeting using only voice transmission between two or more sites

Answer 59

Audioconference

Question 60

This includes equipment, materials and teaching aids used in sound and visual presentations.

Answer 60

Audiovisual (AV)

Question 61

Supplier of technical staff and audiovisual equipment

Answer 61

AV Contractor

Question 62

An audiovisual professional who is responsible for the set-up, configuration or operation of lighting, sound, video, staging or other similar elements of an event function

Answer 62

AV Technician

Question 63

1) A methodical examination and review of records pertaining to an event. 2) An unbiased examination and evaluation of the financial statements of an organization

Answer 63

Audit

Question 64

Room for gathering an audience for speeches, performances, concerts, etc. Often used to name entire facilities, though properly applied only to the seated portion of the facility in which the audience is assembled

Answer 64

Auditorium

Question 65

Seating arrangement where chairs are arranged in rows facing head table, stage, or speaker. Variations are semicircular and V-shaped

Answer 65

Auditorium Set-Up

Question 66

A person who is authorized to legally bind an individual or organization to a contract, to sign checks on behalf of an organization, or charge to an organization's master account

Answer 66

Authorized Signatory

Question 67

Device installed in many large public areas. Can be used by an individual to administer life-saving care to person experiencing a heart attach

Answer 67

Automated External Defibrilator

Question 68

Mathematical average of a series of sleeping room rates

Answer 68

Average Room Rate

Question 69

A drape, curtain or fabric panel that provides a soft, colorful background for a speaker or stage presentation

Answer 69

Back Drape

Question 70

1) A lighting source that illuminates any transparent or translucent material from behind. 2) A lighting instrument used behind and above a presenter to give more depth and better image to video projection or recording

Answer 70

Back Light

Question 71

A term used in hotels and other venues to refer to areas for staff only

Answer 71

Back of House

Question 72

A permanently installed series of copper wire or fiber optic cabling that provides the amin infrastructure for transmitting voice, data, and video signals within a facility

Answer 72

Backbone

Question 73

Drapes, curtains or fabric panels at the back of a stage, speaker's table or exhibit booth/stand

Answer 73

Backdrop

Question 74

Equipment such as amplifiers and sound equipment required by musicians in order to perform at an engagement, often rented by the event organizer

Answer 74

Backline Equipment

Question 75

1) Hard wall or drape of a perimeter or inline booth/stand/exhibit. 2) Panel arrangement at rear of booth/stand area

Answer 75

Backwall

Question 76

The amount of data that can be transmitted or received per second

Answer 76

Bandwidth

Question 77

A document issued by a bank per instructions from a buyer of goods, authorizing the seller to draw a specified sum of money under specified terms

Answer 77

Bank Guarantee

Question 78

An elaborate, and often ceremonial, dinner for numerous people, often in honor of a particular person or persons

Answer 78

Banquet

Question 79

Person in charge of banquet service at food functions

Answer 79

Banquet Captain

Question 80

A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up

Answer 80

Banquet Event Order

Question 81

A person with overall responsibility for food and beverage delivery with direct and indirect staff

Answer 81

Banquet Manager

Question 82

Round table used for meal service

Answer 82

Banquet Round

Question 83

1) Seating arrangement where typically a grouping of rounds is set in such a way as to facilitate the serving of food. 2) Function-room set up and tear down

Answer 83

Banquet Set-Up

Question 84

These are participant-led conferences where everyone who attends contributes a demonstration or session, or otherwise volunteers in a way to contribute to the event

Answer 84

BarCamp

Question 85

Booth/stand with no services or facilities, meaning that these all have to be hired at an additional cost

Answer 85

Bare Booth/Stand

Question 86

Movable hinged flap used on stage lights to control light spill

Answer 86

Barn Door

Question 87

Currency in which all official business transactions will take place

Answer 87

Base Currency

Question 88

Plate used under bowl, glass, condiments and so forth

Answer 88

Base Plate

Question 89

Lengths of pipe from which scenery, curtains and lights can be hung

Answer 89

Batten

Question 90

Type of screen with highly reflective surface used for front projection

Answer 90

Beaded Screen

Question 91

A hotel employee who supervises the work of staff who primary responsibility is to carry luggage, run errands, etc.

Answer 91

Bell Captain

Question 92

Staff whose primary responsibility is to carry luggage, run errands, etc., primarily in a hotel

Answer 92

Bell Staff

Question 93

Lowest available rate for non-group reservations at a hotel

Answer 93

Best Available Rate

Question 94

A proposal submitted to an event organizer by a convention & visitors bureau and/or hotel(s) or other supplier, that includes detailed specifications and estimated cost

Answer 94

Bid

Question 95

A document that establishes the terms of a contract between a shipper and a transportation company under which freight is to be moved between specified points for a specified charges. It serves as a document of title, a contract of carriage, and a receipt of goods

Answer 95

Bill of Lading

Question 96

Generally refers to airfreight and van line shipments. This is the number upon which freights are charges are based. This will be the actual weight or the dimensional weight, whichever is greater

Answer 96

Billing Weight

Question 97

Ultraviolet lighting that when applied causes phosphorescent paints to glow

Answer 97

Black Light

Question 98

Required dress: dinner jacket, bow tie and cummerbund for the men and formal evening dress for the women

Answer 98

Black Tie

Question 99

A commission that is paid by a hotel to a third party for services; it comes out of the hotel sleeping room rate, but is not disclosed to the guests or the event organizer

Answer 99

Blind Commission

Question 100

Laws that regulate the types of businesses that must be closed or the types of products that may not be sold on Sundays

Answer 100

Blue Laws

Question 101

Final review copy for client's approval before publishing

Answer 101

Blueline

Question 102

A room set permanently in a conference configuration, generally with a fixed table and executive seating

Answer 102

Boardroom

Question 103

Seating arrangement in which rectangle or oval shaped tables are set up with chairs on both sides and ends

Answer 103

Boardroom Set-Up

Question 104

A warehouse authorized by customs authorities for storage of goods on which payment of duties is deferred until the goods are removed

Answer 104

Bonded Warehouse

Question 105

The purchase, of a premium, of a guarantee of protection for a supplier or a customer

Answer 105

Bonding

Question 106

Area where equipment is stored during an exhibition. This area may be located within the exhibit hall in an unused portion of the floor

Answer 106

Boneyard

Question 107

Guidelines by which a convention center prioritizes reservations; may correspond to hotel rooms the event will use in the area

Answer 107

Booking Policy

Question 108

Specific exhibit display area assigned by show management to an exhibitor under contractual agreement

Answer 108

Booth

Question 109

Group sessions in which all participants contribute creative ideas which are not initially judged for merit

Answer 109

Brainstorming

Question 110

Short interval between sessions at which time coffee, tea and/or other refreshments are served

Answer 110

Break

Question 111

The point at which revenues are equal to expenses

Answer 111

Break-Even Point

Question 112

Function rooms set up for a group within an event as opposed to a plenary or general session spaces

Answer 112

Break-Out Rooms

Question 113

Small group sessions, panels, workshops or presentations, offered concurrently within an event

Answer 113

Break-Out Session

Question 114

A music licensing organization that represents individuals who hold the copyrights to music written in the United States. It grants licensing agreements for the performance of music

Answer 114

Broadcast Music Incorporated

Question 115

Person who oversees the production and broadcast of a virtual or hybrid event

Answer 115

Broadcast Producer

Question 116

A non-asset based transportation provider that sells transportation services for commercial shippers

Answer 116

Broker

Question 117

A statement of estimated revenues and expenditures for a specified period of time, event or project; divided into subject categories and arranged by principal areas of revenue and expenses

Answer 117

Budget

Question 118

Financial goal of the event

Answer 118

Budget Philosophy

Question 119

Assortment of foods, offered on a table, self-served

Answer 119

Buffet

Question 120

1) Servers offer a variety of both hot and cold hor d'oeuvres on platters to guests at receptions 2) A style of table service where guests serve themselves from platters presented by the server. 3) Specialized in-room service offered by a hotel, resort or cruise ship

Answer 120

Butler Service

Question 121

An agent who purchases goods on behalf of a company or agency

Answer 121

Buying Agent

Question 122

Method to increase audience participation by dividing all participants into discussion groups each if which reports the group's findings and opinions during a following plenary session

Answer 122

Buzz Session

Question 123

Liquor served and charged for by the full bottle

Answer 123

By the Bottle

Question 124

A fixed price per attendee; covers all consumptions of food and beverage at a function, within a given time frame

Answer 124

By the Person

Question 125

Food purchased by the individual piece, usually for a reception

Answer 125

By the Piece

Question 126

Room adjacent to pool area, with or without sleeping facilities

Answer 126

Cabana

Question 127

Room arrangement with cocktail tables, chairs and a stage

Answer 127

Cabaret Set-Up

Question 128

Small round table, 15-30 inches in diameter used for cocktail type parties

Answer 128

Cabaret Table

Question 129

A food service operation in which customers carry their own trays and select food from a display counter or counters. Payment is sometimes made at a cashier station

Answer 129

Cafeteria Service

Question 130

Brand of liquor, distinguished from house brand, selected by a customer according to personal preference. Usually a higher quality than house brand

Answer 130

Call Brand

Question 131

An invitation to submit topic ideas for the conference program. Document containing detailed instructions for submission of papers for assessment and selection by a review committee

Answer 131

Call for Papers

Question 132

An informal, highly interactive, small group discussion format, typically led by a subject matter expert and typically using comfortable seating set in a circle

Answer 132

Campfire Session

Question 133

Dormitory or other university/college sleeping accomodations

Answer 133

Campus Housing

Question 134

Provision in a contract which outlines damages to be paid to the non-cancelling party if cancellation occurs

Answer 134

Cancellation Clause

Question 135

Insurance that protects an event organizer against financial loss or expenses incurred when contractually specified perils necessitate cancelling or relocating an event, or cause a reduction in attendance

Answer 135

Cancellation or Interruption Insurance

Question 136

The number or percentage of contracted rooms that do not actualize into occupied rooms due to guest cancellations or no-show

Answer 136

Cancellation/No-Show Percentage

Question 137

Business that was confirmed definite by contract and was later cancelled

Answer 137

Cancelled Business

Question 138

This is the point at which enough carbon is offset or sequestered to cover a specific amount of carbon generated by a manufacturing process, transportation method, product usage, building or individual

Answer 138

Carbon Neutral

Question 139

Additional coverage protecting the owner of goods for loss and damage while goods are in a carrier's possession. Recommended for all international shipments

Answer 139

Cargo Insurance

Question 140

A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries without paying duties or posting bonds

Answer 140

Carnet

Question 141

1) Fee charged for transporting freight between destinations. 2) Short distance hauling of exhibit properties.

Answer 141

Cartage

Question 142

An accounting method ha records income and expenses at the time when payment is received or expenses are paid.

Answer 142

Cash Accounting

Question 143

Private room bar set up where guests pay for drinks individually

Answer 143

Cash bar

Question 144

A type of insurance that is primarily concerned with the legal liability for losses caused by injury to persons or damage to the property of others

Answer 144

Casualty Insurance

Question 145

Usually referred to a Cat followed by a numeral between and 1 and 7. Cat 5 or Cat 5e cabling required for Fast Ethernet, is the most commonly available

Answer 145

Category Cable

Question 146

Staff person responsible for selling and servicing group and local food and beverage functions

Answer 146

Catering Sales Manager

Question 147

Maximum height of ceilings of an exhibit hall or event room

Answer 147

Ceiling Height

Question 148

Non-profit professional organization which provides research on the exhibitions and events industry

Answer 148

Center for Exhibition Industry Research

Question 149

Loudspeakers that are used to cover assignments out of the range of the main loudspeakers' projection area

Answer 149

Center Speakers

Question 150

A document provided by an insurance company as proof that a policy has been issued and coverage is in effect

Answer 150

Certificate of Insurance

Question 151

A document, required by certain countries or tariff purposes, certifying as to the country of origin of specified goods

Answer 151

Certificate of Origin

Question 152

An individual certifies a shipment's weight as the only acceptable weight for transportation and material handling at a tradeshow

Answer 152

Certified Weight

Question 153

Facility form to advise departments of changes in reservations or functions

Answer 153

Change Order

Question 154

A detailed list of the individual line items that make up the revenue and expense categories in a budget. A numbering system used to identify every line item in a budget, so that income and expenses are posted to the correct accounts

Answer 154

Chart of Accounts

Question 155

1) Exclusive use of all or some space on an airplane, bus, ship or other vehicle for a specific period of time and for a specific itinerary. 2) To create a new association, organization or chapter of an association or organization

Answer 155

Charter

Question 156

Time at which hotel guests may check in and occupy sleeping rooms

Answer 156

Check-in Time

Question 157

Time by which hotel guests are required to vacate sleeping rooms.

Answer 157

Check-out Time

Question 158

Equipment capable of lifting a person or persons to a given height

Answer 158

Cherry Picker

Question 159

Seating arrangement in which chairs or tables are arranged in rows slanted in a V shape and separated by a center aisle

Answer 159

Chevron Set-Up

Question 160

An event that requires the use of a convention center or event complex, as well as multiple hotels in the host city

Answer 160

Citywide Event

Question 161

Seating arrangement in which rows of tables with chairs face the front of a room and each person has a space for writing.

Answer 161

Classroom Set-Up

Question 162

Rectangular table, often narrower than regular tables and 30-inches high

Answer 162

Classroom Table

Question 163

A receipt of goods issued by a carrier with indication that the goods were received in apparent good order and condition, without damages or other irregularities

Answer 163

Clean Bill of Lading

Question 164

Generally the last point in time at which an exhibitor appointed carrier must be in line or at the dock in order to be loaded after the close of the show

Answer 164

Clear Date/Time

Question 165

Workshop-type educational experience where participants learn by doing

Answer 165

Clinic

Question 166

The number of winners is limited by a predetermined amount to be spent on the incentive program

Answer 166

Closed-Ended Incentive Program

Question 167

Final activities at an event which occur during the closing or last session

Answer 167

Closing Ceremony

Question 168

The final session of an event in which the subjects which have been discussed are summarized and possible conclusions reached and announced

Answer 168

Closing Session

Question 169

To hold two or more related events at the same time and in the same place

Answer 169

Co-Location

Question 170

Small round table, 15-30 inches in diameter and 30 inches in height used for cocktail parties

Answer 170

Cocktail Table

Question 171

1) The promotional material used by the salespeople to support or corroborate the features and benefits of the item being sold. 2) Collective term for material distributed to attendees at registration, including badges, lanyards, tote bags, agenda and other materials. 3) Assets that can be pledged to guarentee a loan

Answer 171

Collateral

Question 172

Service performed for a shipper in which a number of smaller shipments are picked up or received and forwarded as one truckload shipment

Answer 172

Collection and Consolidation Service

Question 173

An information meeting for the purpose of discussion, usually of an academic or research nature and in order to ascertain areas of mutual interest through exchanges or ideas. Conducted as and when convenient, but with little regularity

Answer 173

Colloquium

Question 174

A payment made to an individual or organization for bringing business to another individual or organization

Answer 174

Commission

Question 175

A contract in which the room rate to be charged to attendees includes a commission to be paid to either the sponsoring group or a third party, such as a travel agent, independent event planning or site selection organizations

Answer 175

Commissionable Rate Commitment

Question 176

A group of people appointed for a specific function, typically consisting of members of a larger group

Answer 176

Committee

Question 177

1) Transportation company which handles materials. 2) Agency or business that is available to the public for transportation of persons or goods. Usually refers to freight transportation on regularly scheduled trucks or airplanes

Answer 177

Common Carrier

Question 178

A per-person, all inclusive plan offered by some conference centers and hotels, including lodging, all meals and support services

Answer 178

Complete Meeting Package

Question 179

The number of rooms provided at no cost based on the number of occupied rooms

Answer 179

Complimentary Ratio

Question 180

Videoconferencing standard, included in hardware and/or software, used to compress or code video, audio, and data signals for transmission and decompress or decode the signal at the other end of the transmission

Answer 180

Compression/Decompression or Coder/Decoder

Question 181

Software used to design and manufacture products

Answer 181

Computer Aided Design and Manufacturing

Question 182

1) Merchandise or refreshments sold to individuals on-site, in conjunction with an event. 2) Contractual agreement where one party provides something of value to the other party in exchange for something else, pending certain conditions

Answer 182

Concessions

Question 183

Gathering of a group with shared or special interests. Traditionally refers to meetings of a confidential or secret nature with restricted or limited participation.

Answer 183

Conclave

Question 184

Multiple sessions scheduled at the same time. Programs on different themes or subjects offered simultaneously

Answer 184

Concurrent Sessions

Question 185

1) Participatory meeting designed for discussion, fact-finding, problem solving and consultation. 2) An event used by an organization to meet and exchange views, convey a message, open a debate or give publicity to some area of opinion on a specific issue.

Answer 185

Conference

Question 186

A facility that provides a dedicated environment for events, especially small events

Answer 186

Conference Center

Question 187

Title generally conferred upon the chief administrator of the entire event

Answer 187

Conference Officer/Organizer

Question 188

Primary contact person assigned to an event in a hotel or convention center

Answer 188

Conference Services Manager

Question 189

Seating arrangement in which rectangular or oval tables are set up with chairs placed around all sides

Answer 189

Conference Set-Up

Question 190

A letter of credit, issued by a foreign bank, whose validity has been confirmed by a second bank

Answer 190

Confirmed Letter of Credit

Question 191

The regular coming together of large groups of individuals, generally to discuss a particular subject

Answer 191

Congress

Question 192

A facility, typically outside the U.S. that hosts trade shows and other large functions, which contains a large exhibition hall and additional small meeting and event spaces

Answer 192

Congress Center

Question 193

In a hotel, a configuration of two or more guest rooms with private connecting doors permitting access between rooms without exiting into a public corridor

Answer 193

Connecting Rooms

Question 194

Oral translation of several phrases or entire speeches from one language to another. Speaker pauses between phrases to allow for interpretation

Answer 194

Consecutive Interpretation

Question 195

The price paid for the contractual bargain. The "price" may be in money or may be a promise to do or not to do something

Answer 195

Consideration

Question 196

Recipient. The person, people or organization to whom something is delivered or addressed.

Answer 196

Consignee

Question 197

A person who sends freight

Answer 197

Consignor

Question 198

A formal statement describing good to be shipped; filed with and approved by the consul of the country of destination prior to shipment

Answer 198

Consular Declaration

Question 199

A document, required by some countries, describing a shipment of goods and showing information such as the consignor, consignee and value of the shipment.

Answer 199

Consular Invoice

Question 200

Exhibition that is open to the public, usually requiring an entrance fee

Answer 200

Consumer Show

Question 201

A charge that is assessed when a container is not returned to the carrier within the allowable time

Answer 201

Container Detention

Question 202

Light morning meal consisting of pastries, juices, and hot beverages. May also include fruit. Usually served buffet style.

Answer 202

Continental Breakfast

Question 203

A room rate that includes a continental breakfast

Answer 203

Continental Plan

Question 204

Structured educational and training experiences for personal or professional development

Answer 204

Continuing Education

Question 205

Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date

Answer 205

Continuing Education Credit

Question 206

Non-academic credit unit conferred by professional organizations for formal educational programs for members who must maintain their level of professional education

Answer 206

Continuing Educational Unit

Question 207

A type of barter. The exchange of good and services instead of using money

Answer 207

Contra Agreement

Question 208

An agreement between two or more parties that creates in each party a duty to do or not to do something and a right to performance of the other's duty or a remedy for the breach of the other's duty

Answer 208

Contract

Question 209

Trucking company that enters into a specific contract with a shipper to transport goods for an agreed upon price. Contained with the contract are all the terms and conditions, liability, transit times, etc.

Answer 209

Contract Carrier

Question 210

To stimulate interest and debate, two or three views of a controversial issue are presented

Answer 210

Controversy Panel

Question 211

Member of committee in charge of convening participants

Answer 211

Convener

Question 212

Gathering of delegates, representatives, and members of a membership or industry organization convened for a common purpose. Common features include educational sessions, committee meetings, social functions, and meetings to conduct the governance business of the organization.

Answer 212

Convention

Question 213

An organization defined and recognized by its status as an incorporated, non-profit agency or local government entity, which promotes economic development of the communitythrough travel and tourism

Answer 213

Convention and Visitors Bureau

Question 214

Facility whose purpose it is to host trade shows, public shows, conventions, and other functions and that combines exhibition space with a substantial number of smaller meetings and event spaces.

Answer 214

Convention Center

Question 215

Professional at a hotel, convention center or convention bureau who is responsible for event operations management on all levels

Answer 215

Convention Services Manager

Question 216

Laws that allow for the ownership of intellectual property (such as writing, art, music)

Answer 216

Copyright

Question 217

A charge placed on beer, liquor and wine brought into a facility but purchased elsewhere

Answer 217

Corkage

Question 218

An exhibit space with exposure on at least two aisles, often sold by show managers at a premium rate

Answer 218

Corner booth/stand

Question 219

Special rate for sleeping rooms or other goods and services that is made available to business travelers

Answer 219

Corporate Rate

Question 220

The market segment comprised of groups or individuals that work for a given company and are traveling for business reasons at the company's expense

Answer 220

Corporate Travel

Question 221

A pricing term indicating that these cost are included in the quoted price

Answer 221

Cost and Freight Cost and Insurance Cost, Insurance, Freight Cost, Insurance, Freight and Commission Cost, Insurance, Freight and Exchange

Question 222

An import duty imposed to offset export grants, bounties, or subsidies paid to foreign suppliers in certain countries by the governments of those countries as an incentive to export

Answer 222

Countervailing Duty

Question 223

1) A person's country of natural birth or citizenship. 2) An item's country of manufacture, production or agricultural growth

Answer 223

Country of Origin

Question 224

1) European term for a travel professional who supervises arrival details and escorts tours. 2) A person or service who delivers messages, packages or mail

Answer 224

Courier

Question 225

1) Table setting for one person. 2) Actual number of meals, or servings, served at a food function. 3) Dome placed over a pate, used to keep food warm/cold

Answer 225

Cover

Question 226

Actual number of meals served at a catered meal function or in a restaurant

Answer 226

Covers

Question 227

form of copyright license that facilitates the free distribution of copyrighted works when specific criteria are followed

Answer 227

Creative Commons License

Question 228

Committee formed to verify that individuals have the necessary qualifications to attend a meeting, cast votes at a meeting, or become a member of an association

Answer 228

Credentials Committee

Question 229

Seating at round tables with chairs placed at two to three quarters of the table and no seating with backs to the speaker

Answer 229

Crescent Round Set-Up

Question 230

A smaller aisle perpendicular to a larger main aisle

Answer 230

Cross Aisle

Question 231

The governmental authorities designated to collect duties levied by a country on imports and exports.

Answer 231

Customs

Question 232

An individual or company that is licensed by the government to enter and clear goods through customs

Answer 232

Customs Broker

Question 233

An individual or firm licensed to enter and clear goods through customs

Answer 233

Customs House

Question 234

Designated date when a hotel will release any unsold sleeping rooms in a group block and make them available to the general public

Answer 234

Cut-off Date

Question 235

1) A specific point in time at which the exhibition contractor will cease all unloading or loading activities for the day. 2) Specific time a shipment must be tendered to a transportation carrier in order to recieve service that day

Answer 235

Cut-off Time

Question 236

The rate charged by a venue per delegate for a full day including room hire, lunch and coffee breaks. Rate may also include basic audio visual equipment and other meeting materials

Answer 236

Daily Delegate Rate

Question 237

Raised platform usually above the floor of a hall or large room

Answer 237

Dias

Question 238

Part of a contract dealing with procedures, penalties, and rights of the party causing damages

Answer 238

Damage Clause

Question 239

A discussion which takes place within a meeting, a public or private sitting or in one of the various types of assemblies or meetings

Answer 239

Debate

Question 240

Shipper's stated value of entire shipment

Answer 240

Declared Value

Question 241

Props, lighting, or other decorative elemens used to create a theme. ambiance or mood a a function or special event

Answer 241

Decor

Question 242

An individual or company providing installation and dismantling of booth/stand and hall dressing services for a trade show and/or its exhibitors

Answer 242

Decorator

Question 243

A set amount of bandwidth that is exclusively available to the end user or group

Answer 243

Dedicated Bandwidth

Question 244

Space reservations confirmed in writing

Answer 244

Definite Booking

Question 245

Loudspeakers that are used to cover assignments out of the range of the main loudspeakers' projection area

Answer 245

Delay Speakers

Question 246

Outside of North America, a general term for registered meeting participants. In some instances a voting representative at a meeting

Answer 246

Delegate

Question 247

A rate inclusive of breakfast and dinner, in addition to the room

Answer 247

Demi-Pension

Question 248

A professional services company possessing extensive local knowledge expertise and resources, specializing in the design and implementation of events, activities, tours, transportation and program logistics

Answer 248

Destination Management Company

Question 249

An organization defined and recognized by its status as an incorporated, non-profit agency or local government entity which promotes economic development of the community through travel and tourism

Answer 249

Destination Marketing Organization

Question 250

Use of a number of restaurants in a destination with reservations and billing arrangements to one particular client

Answer 250

Dine Around

Question 251

All expenditures associated with an event that flow into the host destination's local economy.

Answer 251

Direct Spending

Question 252

A group of participants assigned to debate or explore a topic within some types of meetings. Similar to a working group, but typically without an expectation for formal reports or papers

Answer 252

Discussion Group

Question 253

A set of specifications for exhibit construction endorsed by all major exhibit industry associations. Also refers to the individual additional rules which may be adopted by event management

Answer 253

Display Rules & Regulations

Question 254

Education delivered through a variety of technological and communication methods, including, but not limited to: email, e-learning platforms, web conferencing, mobile apps and podcasts

Answer 254

Distance Learning

Question 255

National and/or international alliances of destination management companies that form select communities for the purpose of sharing collective efforts for business sharing, education, ethics and destination management industry monitoring

Answer 255

DMC Consortium

Question 256

A person who acts as a guide for visitors and tourists, typically on a volunteer basis, in a museum, gallery or academic institution

Answer 256

Docent

Question 257

A receipt issued by an ocean carrier to acknowledge receipt of a shipment at the carrier's dock or warehouse facilities

Answer 257

Dock Receipt

Question 258

1) Reserving space for two groups to use the same space at the same time and neither can be fully accommodated as contracted. 2) An organization reserving space in more than one venue for the same event. 3) Two or more reservations made for the same traveler for the same dates

Answer 258

Double Booking

Question 259

Use of two tablecloths on a banquet table for decorative purposes, to muffle sound, or to attach to skirting. Usually two different colors are used

Answer 259

Double Cloth

Question 260

A hotel guest room that may be occupied by two persons

Answer 260

Double-Occupancy

Question 261

The price per person for a double-occupancy hotel guest room

Answer 261

Double Room Rate

Question 262

A hotel guest room with two double beds

Answer 262

Double-Double Room

Question 263

Front of the stage, closest to the audience

Answer 263

Downstage

Question 264

In the U.S., a term for laws covering liability of people serving alcoholic beverages.

Answer 264

Dram Shop Laws

Question 265

A booth/stand where the back and side walls are constructed using pipe and drape (typically provided by management)

Answer 265

Draped Booth/Stand

Question 266

A set of standards to provide guidance about what is appropriate to wear for an occasion, event or place of employment

Answer 266

Dress Code

Question 267

Placing graphics, plants, literature and applying any finishing touches to the display

Answer 267

Dressing the Exhibit

Question 268

Fee levied on imported and exported goods

Answer 268

Duty

Question 269

Person at a facility in charge of operations and/or guests relations for a certain period of time

Answer 269

Duty Manager

Question 270

A system that uses a large monitor and computer to display multimedia versions of a poster; typically used at a scientific and medical conference

Answer 270

E-Poster System

Question 271

1) Reaching a destination before the appointed date or time. 2) When a hotel guest with a confirmed reservation requests to check in to their room prior to the scheduled date and/or check-in time. 3) Arrival prior to arrival of the majority of the group

Answer 271

Early Arrival

Question 272

Registration received before a pre-defined date, usually offering a lower fee, referred to as an early bird rate.

Answer 272

Early Registration

Question 273

A guest who checks out of a hotel one or more days earlier than the scheduled departure date

Answer 273

Early-Out

Question 274

The total value of an event, including secondary spending (indirect or induced), on the host destination's local economy over and above the original direct spending.

Answer 274

Economic Impact (Total)

Question 275

Total economic impact divided by direct spending

Answer 275

Economic Multiplier

Question 276

Requests for proposals that are generated using online tools, including those from meeting technology suppliers and hotel websites; often used for site selection as well as other sourcing for event products and services

Answer 276

Electronic Request for Proposal (E-RFP)

Question 277

A spotlight that can be shaped and controlled to light lecterns, signs and area that need a tightly focused light pool; can be used with a gobo to project images such as a logo

Answer 277

Ellipsoidal Spotlight

Question 278

Procedures about how to react and respond to an emergency situation, such as medical emergencies, fire and bomb threats

Answer 278

Emergency Action Plan

Question 279

The tag indicating a crate may be moved into storage. The sticker identifies the exhibitor and the return location for the crate

Answer 279

Empty Sticker

Question 280

An exhibit space with aisles on three sides

Answer 280

End Cap

Question 281

A large, hearty breakfast that includes juice, fruit, hot and cold cereal, eggs, meat (often fish), pastries with jellies and preserves, and made to order foods such as omelets and crepes, and hot beverages

Answer 281

English Breakfast

Question 282

Food is brought to the table on a tray, presented to the host, who either cuts the food themselves of chooses to have it done by the server away from the table. Vegetables are placed in bowls on the table for guests to serve themselves

Answer 282

English Service

Question 283

Activity performed from the amusement and enjoyment of others

Answer 283

Entertainment

Question 284

A form of insurance that indemnifies the insured for any loss sustained because of an error or oversight on their part

Answer 284

Errors and Omissions (E&O) Insurance

Question 285

1) A prearranged travel program, usually for a group. In a fully conducted tour, escort and/or guide service is provided throughout. 2) A sightseeing program conducted by a guide

Answer 285

Escorted Tour

Question 286

A room rate that does not include meals

Answer 286

European Plan

Question 287

1) Critiquing and rating the overall success of an event or a part of an event. 2) A systematic process to determine the value of an activity

Answer 287

Evaluation

Question 288

An organized occasion such as a meeting, convention, exhibition, special event, gala dinner, etc.

Answer 288

Event

Question 289

The intentional shaping of an event's form and content to satisfy and purposeful goals

Answer 289

Event Design

Question 290

Person whose job it is to oversee and arrange every aspect of an event. Person can be an employee or hired ad hoc to plan, organize, implement, and control meetings, conventions and other events

Answer 290

Even Organizer

Question 291

Premises where an event will be held

Answer 291

Event Site

Question 292

The preferred term for a comprehensive document that outlines the complete requirements and instructions for an event. This document is typically authored by the event planner and is shared with all appropriate vendors as a vehicle to communicate the expectations of services for a project

Answer 292

Event Specifications Guide

Question 293

Any technical and technology needs to support meeting or events.

Answer 293

Event Technology

Question 294

The rooms that are contracted by an event organizer with a hotel(s) or housing facility(s) for a particular event

Answer 294

Event-Contracted Block

Question 295

A federation of national and international organizations representing individuals, firms or properties involved in the meetings, conventions, exhibitions, and travel and tourism industries

Answer 295

Event Industry Council

Question 296

A compilation of separate industry standards related to improving the environmental and social impact of events

Answer 296

Event Industry Council Sustainable Event Standards

Question 297

Any agreement which limits who may provide specific products and services under certain conditions to only one party. No other contractor is allowed to provide the same services or products in the facility. The legality of exclusive contracts varies by jurisdiction

Answer 297

Exclusive

Question 298

Contract between a facility and a service provider designating that provider as the only source of a specific service or product in that facility

Answer 298

Exclusive Contract

Question 299

Contractor appointed by event or building management as the sole agent o provide specific services or products

Answer 299

Exclusive Contractor

Question 300

A first class conference facility that caters to executive level events

Answer 300

Executive Conference Center

Question 301

Individual display area constructed to showcase products or convey a message, or to sell products or services

Answer 301

Exhibit Booth/Stand

Question 302

Area within a facility where an exhibition is located, usually designed specifically for large shows

Answer 302

Exhibit Hall

Question 303

Company that fabricates and manages display properties for trade show exhibitors

Answer 303

Exhibit House

Question 304

An event at which products, services or promotion materials are displayed to attendees visiting exhibits on the show floor. These events focus primarily on business-to-business relationships

Answer 304

Exhibition

Question 305

Preferred term for the specific person responsible for all aspects of planning , promoting, and producing an exhibition

Answer 305

Exhibition Manager

Question 306

1) Person or firm that displays its products or services at an event. 2) Event attendee whose primary purpose for attending the event is to staff a booth/stand

Answer 306

Exhibitor

Question 307

Representatives of an event's exhibiting companies who act as advisors o show management on procedures, he needs of exhibitors, and provide feedback for marketing and growing the show

Answer 307

Exhibitor Advisory Committee

Question 308

Any company other than the designated "official" contractor providing a service to an exhibitor

Answer 308

Exhibitor Appointed Contractor

Question 309

The time period allowed for exhibitors to prepare their exhibit space for show opening. The time allowed for exhibitors to dismantle and remove their exhibit following show closing.

Answer 309

Exhibitor Move-in/Move-out

Question 310

Promotional materials sent o current and prospective exhibitors to encourage participation. It promotes the value of exhibiting in a specific show and contains information about technical points, cos of exhibition space, a floor plan of the exhibition and an application for participation.

Answer 310

Exhibitor Prospectus

Question 311

Manual or kit, usually developed by the general service contractor for an event, containing general event information, labor/service order forms, rules and regulations and other information pertinent to an exhibitor's participation in an exhibition.

Answer 311

Exhibitor Service Manual

Question 312

A government customs document used to declare designated goods to be shipped out of a country. Used for export control and compilation of foreign trade data.

Answer 312

Export Declaration

Question 313

A government document which permits the "licensee" to engage in the export of designated goods to certain destinations.

Answer 313

Export License

Question 314

A large public show, exhibit or trade show

Answer 314

Exposition

Question 315

An individual who guides discussion and/or decision making

Answer 315

Facilitator

Question 316

A structure that is built, installed or established to service a particular purpose

Answer 316

Facility

Question 317

The manager of a convention center, exhibition hall, arena, auditorium or other venue or assembly

Answer 317

Facility Manager

Question 318

1) Event principally devoted to the exhibition of agricultural products or industrial products. 2) Exhibition of products or services in a specific area of activity held with the objective of promoting business

Answer 318

Fair

Question 319

A program designed to acquaint potential buyers with specific destinations or services and to stimulate the booking of an event. Often offered in groups, but sometimes on an individual basis

Answer 319

Familiarization Trip

Question 320

Patters and bowls of food are set on the dining tables, from which guest serve themselves. Usually involves guest passing the containers to each other

Answer 320

Family-Style Service

Question 321

Brand name for a large screen wit ha frame which folds down into a small case for storage. The legs of this screen are attached at the sides of the screen, or the screen may be flown from above

Answer 321

Fast Fold Screen

Question 322

Loudspeakers that are used to cover assingments out of the range of the main loudspeakers' projection area

Answer 322

Fill-Type Speakers

Question 323

Document containing the definitive conference and social program, circulated immediately prior to an event or distributed at the commencement of the event

Answer 323

Final Program

Question 324

Door or passageway, clear of obstructions, designed by local authorities for egress from a building or structure

Answer 324

Fire Exit

Question 325

1) In the United States and Canada, the fire marshal is typically a member of the fire department whose duties include fire code enforcement. 2) In the United Kingdom, fire marshals are civilians trained to assist with fire evacuation procedures

Answer 325

Fire Marshal

Question 326

An interchange between an inner circle debating an issue and an outer circle of observers. Individuals occasionally move from one circle to the other

Answer 326

Fishbowl

Question 327

Holder with microphone often used in Q & A sessions

Answer 327

Fishpole

Question 328

Usually non-liquid assets that are integral to the enterprise's day-to-day business operations

Answer 328

Fixed Assets

Question 329

The day-to-day cost of doing business that is pre-committed, such as salaries, insurance, lease expenses, utilities, etc.

Answer 329

Fixed Costs

Question 330

Expense incurred regardless of the number of event attendees

Answer 330

Fixed Expense

Question 331

Smoke-producing device for special effects

Answer 331

Flash Box

Question 332

Rate for which a hotel agrees to offer any of its available sleeping rooms (with the exceptions of suites) to a group. Final assignment of rooms is at the discretion of the hotel

Answer 332

Flat Rate

Question 333

Maximum amount of weight per square foot/meter a floor can support

Answer 333

Floor Load

Question 334

Person retained by event management to supervise the installation, dismantling and operation of the exhibit area

Answer 334

Floor Manager

Question 335

The process of marking the floor of an empty exhibit hall to indicate the locations where individual booths/stand will be set

Answer 335

Floor Marking

Question 336

Order for exhibitor services placed on-site after exhibit set up begins. Usually more expensive than an advance order

Answer 336

Floor Order

Question 337

1) Scale drawing indicating the placement of exhibit booths and all other features in an exhibit hall. 2) Scale drawing of the floor area of a hotel's event space. 3) Scale drawing of a function room with specific set-up requirements drawn to scale

Answer 337

Floor Plan

Question 338

Objects, scenery or audio visual equipment mounted from above

Answer 338

Fly

Question 339

Qualitative method of research utilizing a small selection of representatives from a larger stakeholder group

Answer 339

Focus Group

Question 340

Movable spotlight

Answer 340

Follow Spot

Question 341

A supervening event or effect beyond the control of a party that cannot be reasonably anticipated or avoided that makes it illegal, impossible or impracticable to fulfill the terms of a contract.

Answer 341

Force Majeure

Question 342

A clause in an agreement that excuses performance in he event that a force majeure makes the performance impracticable or impossible

Answer 342

Force Majeure Clause

Question 343

Forced freight is generally removed from the hall at a specified time and held by the general contractor or official common carrier or until payment is made for forwarding

Answer 343

Forced Freight

Question 344

1) Removal of freight from he event floor after the event close, that was not picked up by an exhibitor's carrier. 2) Shipment left behind at the booth/stand at the close of the event without a bill of lading

Answer 344

Forcing the Floor

Question 345

Risk that an organization takes when dealing with foreign currency due to exchange rates fluctuating over time.

Answer 345

Foreign Exchange Currency Risk

Question 346

An individual or firm that serves as an international representative of , and seeks sales abroad for, a domestic company

Answer 346

Foreign Sales Agent

Question 347

A geographic area where goods may be landed, handled, and reexported without being subject to import duty

Answer 347

Foreign Trade Zone

Question 348

Open discussion with audience, panel and moderator. A meeting or part of a meeting set aside for an open discussion by recognizing participants on subject of public interest

Answer 348

Forum

Question 349

An agreement guaranteeing a specific price for a product or service at a given future date. Many also guarantee a specific rate of exchange when foreign currency is used

Answer 349

Forward Contract

Question 350

A receipt for goods issued by a carrier with an indication that the goods were damaged when received

Answer 350

Foul Bill of Lading

Question 351

Minimum work period for which union labor must be paid. Not to be confused with minimum charges to exhibitors applied by contractors who service events

Answer 351

Four-Hour Call

Question 352

Properties, products, and other materials that are transported via ships, trains, trucks, or airplanes

Answer 352

Freight

Question 353

A third-party logistics provider that handles export shipments for customers using common carriers

Answer 353

Freight Forwarder

Question 354

The seller pays for transportation of the goods to the port of shipment, plus loading costs, while the buyer pays the cost of marine freight transport, insurance, unloading and transportation from the arrival port to the final destination

Answer 354

Freight on Board

Question 355

A style of food service. In this pattern of service, patters of food are composed in the kitchen. Each food item is then served from the guest's left by the server from the patters to individual plates

Answer 355

French Service - Banquet Style

Question 356

A type of soft beam-focusing spotlight

Answer 356

Fresnel

Question 357

Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W

Answer 357

Fresnel Lens

Question 358

Projection of an image on to the front surface of a light reflecting screen from a projector placed above, within or behind the audience

Answer 358

Front Projection

Question 359

A technician who manages audio equipement for an event and typically operates in the middle or back few rows of the seating area

Answer 359

Front of House Audio Engineer

Question 360

A type of hotel rate that includes the price of the room and all meals

Answer 360

Full Board

Question 361

Any of a group of related organized occasions that contribute to a larger event

Answer 361

Function

Question 362

A detailed instructions from the event planner to the venue and other suppliers for a specific function and includes room set-up instructions, audio visual and event technology requirements, food and beverage requirements, and other specifications

Answer 362

Function Set-up Order

Question 363

Primary social function of an event usually in the evening, including entertainment and/or speeches after a formal meal

Answer 363

Gala Dinner

Question 364

Application of game mechanics to engage event attendees, often used as a component of training and development via mobile event apps

Answer 364

Gamification

Question 365

When two or more groups in facility have the same menus

Answer 365

Ganging Menus

Question 366

Exhibition open to the public usually requiring an entrance fee

Answer 366

Gate Show

Question 367

Theatrical color filter used in conjunction with theatrical projection fixtures and spotlights

Answer 367

Gel

Question 368

A multilateral treaty aimed at reducing trade barriers between the signatory countries and promoting trade through tariff concessions

Answer 368

General Agreement on Tariffs and Trade

Question 369

General and formal meeting of an organization or company attended by a specified proportion at least of its members for the purpose of deciding legislative direction, policy matters, the election of internal committees and approval of financial matters

Answer 369

General Assembly

Question 370

An insurance policy that provides protection against claims involving bodily injury and property damage to third parties

Answer 370

General Liability Insurance

Question 371

An organization that provides event management and exhibitors with a wide range of services, sometimes including, but not limited to, distributing the exhibitor manual, installation and dismantle, creating and handing signage and banners, laying carpet, material handling, and providing booth/stnad furniture

Answer 371

General Service Contractor

Question 372

A meeting open to all those in attendance at an event

Answer 372

General Session

Question 373

A system for defining locations, such as an exhibit hall, using global positioning system or radio frequency identification technology

Answer 373

Geofencing

Question 374

Screen whose surface is covered with tiny glass beads which reflect a bright image back toward the audience, but has a narrow viewing angle

Answer 374

Glass Beaded Screen

Question 375

An international protocol for reporting on sustainable events

Answer 375

Global Reporting Initiative Event Organizers Sector Supplement

Question 376

A pre-cut, etched pattern fabricated from metal or glass that fits in a lighting instrument to form projected light into a shape

Answer 376

Gobo

Question 377

Fee imposed on the sale of goods and services

Answer 377

Goods and Services Tax

Question 378

Small spot light with flexible stem

Answer 378

Gooseneck Light

Question 379

payment that is given to service staff to signify good service. Depending on custom, local laws, and business practices, the payment may be added to the final bill automatically, based on a percentage of total charges

Answer 379

Gratuity

Question 380

Room stocked with refreshments for artists, featured speakers and entourage to prepare, meet guests and media representatives

Answer 380

Green Room

Question 381

The practice of claiming and sharing false or misleading information in order to present an environmentally responsible image

Answer 381

Greenwashing

Question 382

1) Total amount of available function space in exhibit hall or other facility. 2) Total amount of space used for a specific show or event

Answer 382

Gross Square Feet/Meters

Question 383

The full weight of a shipment, including goods and packaging

Answer 383

Gross Weight

Question 384

Confirmed rate extended to attendees booking their sleeping room accommodations as part of a group room block

Answer 384

Group Rate

Question 385

A promise of commitment to provide a minimum amount of sleeping rooms, food and beverage, or other revnues

Answer 385

Guarantee

Question 386

Pre-paid reservation held until agreed arrival time, or check-out time the next day, whichever occurs firs. Guest is responsible for payment if reservation is not cancelled

Answer 386

Guaranteed Reservation

Question 387

Educational and/or social events or tours planned for spouses and guests of official event participants

Answer 387

Guest Program

Question 388

Food prepared according to Islamic dietary laws

Answer 388

Halal

Question 389

A seating arrangement in which rounds have seats on two-thirds to three-quarters of the table and no seats with their backs to the speaker

Answer 389

Half Moon Set-Up

Question 390

A rate inclusive of breakfast and dinner, in addition to sleeping room

Answer 390

Half-Pension

Question 391

Items that an exhibitor is allowed to carry unaided into an event facility with being charged

Answer 391

Hand Carry

Question 392

One server is assigned for each two guests. Servers wear white gloves. When serving, they stand behind their guests holding two composed plates. When the signal is given, all guests are served at th same time

Answer 392

Hand Service

Question 393

The predetermined time when a bar is closed at an event and the servers are prohibited from dispensing alcoholic beverages

Answer 393

Hard Close

Question 394

Actual number of people attending a function

Answer 394

Head Count

Question 395

Facility, as the center of operations, where registration, general session, and conference staff office are located

Answer 395

Headquarters

Question 396

Seating arrangement in which chairs are arranged in rows slated in a V shape and separated by a center aisle. The face the head table or speaker

Answer 396

Herringbone Set-Up

Question 397

Period when the demand for a supplier's product or service is highest.

Answer 397

High Season

Question 398

An indemnity clause that provides that both parties agree to defend and/or compensate each other for asserted claims against, liability damages incurred by one party, due to the acts or omissions of the other.

Answer 398

Hold Harmless

Question 399

Seating arrangement of tables and/or chairs all facing each other in a single circle

Answer 399

Hollow Circle Set-Up

Question 400

Seating arrangement of tables se in a square (or rectangle) with chairs placed around the outside of the table. Center space is hollow

Answer 400

Hollow Square Set-Up

Question 401

Voluntary payment made for services where no fee is legally required

Answer 401

Honorarium

Question 402

An exhibition that appeals to representatives of one or more industries through many types of products and services on display

Answer 402

Horizontal Exhibition

Question 403

Tables set up in rounded U shape with chairs placed outside. Chairs inside if needed

Answer 403

Horseshoe Set-Up

Question 404

1)Room or suite of rooms used to entertain guests for business purposes. 2) An event in which refreshments are served and exhibitor personnel and visitors socialize

Answer 404

Hospitality Suite

Question 405

Private room bar set up where guests do not pay for drinks

Answer 405

Host Bar

Question 406

A group of people bringing specific expertise of the locality and facilities of a given area to the Organizing Committee in plnaning the event program

Answer 406

Host Committee

Question 407

A program that offers complimentary travel, accommodation and registration for prequalified buyers to meet with suppliers during an event or exhibition

Answer 407

Hosed Buyer Program

Question 408

Sleeping room(s) at a hotel and rooming arrangements; usually specifying the hotel classification in terms of it amenities, facilities, level of service and cost

Answer 408

Hotel Accommodations

Question 409

An agreement between the hotel to provide a guest room on certain dates and rate and the guest who agrees to use the hotel on the specified dates at the agreed upon rate

Answer 409

Hotel Reservation

Question 410

Brand of wine or distilled spirits selected by a hotel or restaurant as their standard when no specific brand is specified

Answer 410

House Brand

Question 411

Number of guests or sleeping rooms actually occupied on a particular night

Answer 411

House Count

Question 412

Lighting of room separate from stage lighting

Answer 412

House Lighting

Question 413

Service-staff member who handles function-room set up and tear down

Answer 413

Housestaff

Question 414

Organization that provides reservation services for a group and its attendees

Answer 414

Housing Bureau

Question 415

Document detailing housing utilization

Answer 415

Housing Report

Question 416

A meeting that combines face to face and virtual aspects

Answer 416

Hybrid Meeting

Question 417

Technology by which presenter's image is projected onto a large screen, allowing large audience to see details form the stage

Answer 417

Image Magnification

Question 418

An event or function that occurs because of, or at the same time/same facility as, another event

Answer 418

In Conjunction With

Question 419

An adjective used to define services which are performed within the company or organization, rather than being subcontracted

Answer 419

In-House

Question 420

Contractor retained by a facility to be on-site and provide services as needed, sometimes on an exclusive basis

Answer 420

In-House Contractor

Question 421

1) A sound system that is built in to a venue. 2) A system of handling attendee registration by the event host organization. 3) Handling lodging reservations within the contracted room block at a hotel

Answer 421

In-House System

Question 422

Expenses other tan room and tax, billed to a guest's account

Answer 422

Incidentals

Question 423

Price charged to clients that included all applicable gratuities, service charges/fees and taxes

Answer 423

Inclusive

Question 424

1) For lodging and accommodations, the amount charged for a room, usually including breakfast, taxes and service charge. 2) For food and beverage or catering, a rate that includes, taxes, gratuities and service charges

Answer 424

Inclusive Rate

Question 425

This is a contractual promise in which one party agrees to protect another party from liability as a result of a third party claim based on the negligent or wrongful action or omission of the indemnifying party or is employees, contractors or agents. his promise is sometimes referred to as a "hold harmless" obligation

Answer 425

Indemnification Clause

Question 426

A third-party contractor who plans meetings or events for the contracting organization

Answer 426

Independent Planner

Question 427

A contractor hired by an exhibitor to perform event services independent of event management-appointed contractors

Answer 427

Independent Show Management Company

Question 428

These are expneses not directly related to the event. They can include salaries, rent, and building and equipment maintenance

Answer 428

Indirect Costs

Question 429

Expenditures associated with downstream supply chain interactions, such as when facilities at which meetings occur require inputs such as energy or food ingredients

Answer 429

Indirect Spending

Question 430

The individual pays for a specific drink or service request, rather than the event host

Answer 430

Individual Pays Own

Question 431

Occurs when employees in a host destination's travel industry and its suppliers spend their wages in the local economy. This chain of buying and selling among businesses and employees continues until the original direct spending leaks out of the local economy

Answer 431

Induced Spending

Question 432

An initiative of the meetings, conventions and exhibitions industry managed by the Events Industry Council

Answer 432

Industry Insights

Question 433

Informal gathering, not necessarily social

Answer 433

Informal Meeting

Question 434

Use of floor space outside exclusive booth/stand area

Answer 434

Infringement

Question 435

Material that is permanently flame resistant without chemical treatment

Answer 435

Inherently Flame Resistant

Question 436

Exhibit space with exhibit booths on either side and back

Answer 436

Inline Booth/Stand

Question 437

In-person on-site review and evaluation of a venue or location for an event

Answer 437

Inspection Trip

Question 438

Setting up exhibit booth/stand and materials according to instructions and drawings

Answer 438

Installation

Question 439

The set-up and teardown of exhibit

Answer 439

Installation & Dismantle

Question 440

Skilled labor used to set up displays at events. The union affiliation of the installer will vary based upon the local and the facility in question

Answer 440

Installer

Question 441

In-depth instructional meeting providing intensive education on a particular subject

Answer 441

Institute

Question 442

Marketing activities with a common focus on thee marketplace or a customer segment. The execution of each individual piece of the integrated marketing plan is consistent with, and supportive of, each of the other pieces of the plan

Answer 442

Integrated Marketing

Question 443

Lighting instruments that can be computer controlled to move light around the room, and project color and patterns on screens, scenery walls or floor

Answer 443

Intelligent Lighting

Question 444

Exhibits that engage visitors through direct interaction with display components, working models, simulations, or multi-sensory or multi-media elements

Answer 444

Interactive Exhibits

Question 445

Learning activities that involve hands-on, direct experience activity by the learners, and interaction between learners

Answer 445

Intereactive Learning

Question 446

A system which enables the audience to respond to prepared questions by means of a multifunction keypad, text messaging or other electronic systems

Answer 446

Interactive Response

Question 447

Video which allows the viewer to be involved in an active way with the information to be presented

Answer 447

Intereactive Video

Question 448

A person, company or organization that facilitates agreements and arrangements between individuals, companies or organizations. Within the events industry, it may reference the designated external liaison or representative between a buyer and a supplier, such as a venue sourcing service, meeting management company or agency

Answer 448

Intermediary

Question 449

1) An event that draws a national and international audience, typically 15% or more of attendees reside outside of the host country. 2) An event that draws an audience from three or more countries

Answer 449

International Event

Question 450

A third-party logistics provider that handles export shipments for customers using common carriers

Answer 450

International Freight Forwarder

Question 451

A process-oriented management program developed to define the systems needed in order to implement sustainable event practices

Answer 451

International Organization for Standardization's 20121 Event Sustainability Management Systems

Question 452

A numeric value unique to an individual computer or electronic device that identifies it on a network

Answer 452

Internet Protocol Address

Question 453

A service that provides access to the internet

Answer 453

Internet Service Provider

Question 454

Oral translation utilizing two interpreters. Because the first interpreter is not master of the second language, another makes the final interpretation to the audience

Answer 454

Interpretation in Relay

Question 455

A soundproof cubicle in which the interpreter works

Answer 455

Interpreter's Booth/Stand

Question 456

A moderator, on behalf of the audience, asks the presenter questions

Answer 456

Interview

Question 457

Paper or speech on a specific subject submitted or presented at the request of an event's organizers, typically for an academic conference

Answer 457

Invited Speaker

Question 458

Booth/stand space with aisles on all four sides

Answer 458

Island Booth/Stand

Question 459

A display space that is exposed to aisles on all sides

Answer 459

Island Exhibit

Question 460

Special dividers, sectioning and protective padding inside exhibit crates

Answer 460

Jigging

Question 461

Union contract covering more than one employer and a union, more than one union and an employer, or number of employees and a number of unions

Answer 461

Joint Agreement

Question 462

A distribution point for electrical power

Answer 462

Junction Box

Question 463

A hotel room that features a separate living-sitting area, in addition to the bedroom

Answer 463

Junior Suite

Question 464

1) The jobs that may be performed by a specific labor union. 2) The locality where a contractual dispute is decided. 3) In law, the ability of a court to hear and decide a matter brought before it

Answer 464

Jurisdiction

Question 465

Conflict between unions concerning the right to control certain jobs in a particular trade or industry

Answer 465

Jurisdictional Dispute

Question 466

Opening remarks or presentation at a meeting that sets the tone or theme of the event and motivates attendees

Answer 466

Keynote Address

Question 467

These are designed to bring everyone together and may include a high-profile speaker or panel presentation

Answer 467

Keynote Session

Question 468

Speaker whose presentation establishes the theme or tone of the event

Answer 468

Keynotee Speaker

Question 469

Distortion of a projected image whereby the image is wider on top and narrower on the bottom.

Answer 469

Keystone Effect

Question 470

1) Free-standing pavilion or light structure, often inside a facility, where printed or electronic information is available. 2) A small enclosure for ticket sales, information, etc.

Answer 470

Kiosk

Question 471

Exhibit or display components requiring on-site assembly

Answer 471

Knock Down

Question 472

Food prepared according to Jewish dietary laws and restrictions

Answer 472

Kosher

Question 473

1) The process whereby exhibitors receive a potential customer's contact information in a standardized manner. 2) A system for capturing and following-up on leads generated at an exhibition

Answer 473

Lead Retrieval

Question 474

A manual or automated system used to conduct follow-up activities for sales prospects results from an event

Answer 474

Lead Tracking

Question 475

Th physiological, psychological, social/cultural, industry, nutritional, technological, physical, service, personnel, and evaluation factors surrounding learning experience

Answer 475

Learning Environment

Question 476

A stand upon which a speaker may rest notes or books

Answer 476

Lectern

Question 477

Informative and educational presentation to an audience

Answer 477

Lecture

Question 478

Type of adjustable spotlight used to light lecterns, signs and areas that and a tightly focused pool of light

Answer 478

Leko

Question 479

Screen finish with a characteristic silver-colored finish which has brighter reflective characteristics than a mat screen but with a wider viewing angle than a beaded screen

Answer 479

Lenticular Screen

Question 480

Transportation rates applicable when the quantity of freight is less than the volume of truckload minimum weight, between 151 and 20,000 lbs.

Answer 480

Less Than Truckload

Question 481

Document outlining proposed services, space, or products which becomes binding upon signature by authorized representatives of both parties

Answer 481

Letter of Agreement

Question 482

A document issued by a bank per instructions from a buyer of goods, authorizing the seller to draw a specified sum of money under specified terms.

Answer 482

Letter of Credit

Question 483

Part of a contract outlining conditions of liability

Answer 483

Liability Clause

Question 484

Legal statement releasing the organization from responsibility for any arrangements made by attendees with services listed by the organization

Answer 484

Liability Disclaimer

Question 485

A right or permission granted by the owner of a property to engage in some business or occupation or engage in some transaction, which would be unlawful without such right or permission

Answer 485

Licensing Agreement

Question 486

A bar with a light that hangs behind a header

Answer 486

Light Bar

Question 487

Enclosure with lighting and translucent face of plastic or glass

Answer 487

Light Box

Question 488

1) Service offered by electrical contractor for illumination. 2) Booth/stand or hall illumination. 3) Existing light provided by the venue for functionality and safety.

Answer 488

Lighting

Question 489

Desk-type housing, used to contain the controls required for adjusting production lighting

Answer 489

Lighting Control Console

Question 490

Person who designs the lighting, directs placement of lighting equipment, and calls lgihting cues on-site

Answer 490

Lighting Director

Question 491

Structures used to support lights and electrical outlets

Answer 491

Lighting Grid

Question 492

A print showing the location and type of lights used in a booth/stand, or in a meeting environment

Answer 492

Lighting Plot

Question 493

A construction of tubular steel or aluminum alloy onto which lighting instruments are hung and which is in turn suspended above the stage or exhibit

Answer 493

Lighting Truss

Question 494

The scale is a measure of attitudes with a numbered point, through a neutral center. to an opposite point

Answer 494

Likert Scale

Question 495

A line of vision from an observer's eye to a distant point

Answer 495

Line of Sight

Question 496

A loudspeaker system that consists of multiple, usually identical, loudspeaker elements that are mounted in a vertical line to create a directional sound beam

Answer 496

Line Array Speaker System

Question 497

Exhibit space that shares one or more borders with neighboring exhibits.

Answer 497

Linear Display

Question 498

Display composed of mobile crystals in liquid suspension which align themselves and polarize light in response to a small electric charge. The crystals are manufactured in pockets within the display which correspond to areas of dark on light background

Answer 498

Liquid Crystal Display

Question 499

Scheduled times for crew to load and unload equipment

Answer 499

Load In/Out

Question 500

Area on premises where goods are received. Usually a raised are that back-loading trucks can back up to and offload freight easily.

Answer 500

Loading Dock

Question 501

1) Refusal by a facility to allow guest access to their guest rooms. 2) Labor action where employers refuse access to the facility by employees

Answer 501

Lockout

Question 502

1) Closed electric circuit. 2) A continuously repeated segment of music, dialogue or images

Answer 502

Loop

Question 503

Period when the demand for a supplier's product or service is lowest.

Answer 503

Low Season

Question 504

Term applied to currents of 24 volts or less. Must be transformed from normal 110 volt input. Useful in animation, lighted model, etc.

Answer 504

Low Voltage

Question 505

Lighting in which picture intensity produces limited bright areas

Answer 505

Low-Key Lighting

Question 506

A type of truck that can be adapted for picking up loads at ground level

Answer 506

Lowboy

Question 507

Means by which doors in hotels or other facilities are locked or unlocked. Usually, these are cards as opposed to actual keys. The system permits security staff members to know what key was used to enter the room and at what time

Answer 507

Magnetic Key System

Question 508

A lead retrieval system using a magnetic strip on either the back of a paper badge or on plastic badges similar to credit cards

Answer 508

Magnetic Stripe (Mag-Stripe)

Question 509

Person at a facility in charge of operations and/or guest relations for a certain period of time

Answer 509

Manager on Duty

Question 510

Final official listing of all passengers and/or cargo aboard a transportation vehicle or vessel

Answer 510

Manifest

Question 511

Broadly, insurance covering loss or damage of goods at sea

Answer 511

Marine Insurance

Question 512

Taped or chalked symbol on studio or stage floors designating exact placement of props, actors or exhibits

Answer 512

Mark

Question 513

Categorization of people, organizations or businesses by professional discipline or primary areas of interest for the purposes of sales analysis or assignment and marketing actions

Answer 513

Market Segments

Question 514

Sponsorship of logoed items

Answer 514

Marketing Promotional Opportunities

Question 515

Difference between the cost and the selling price of a given product. Difference between the net rate charged by a tour operator, hotel, or other supplier and the retail-selling price of the service

Answer 515

Markup

Question 516

A holding area where trucks or buses check in and wait for instructions before delivering or pocking up freight or passengers

Answer 516

Marshalling Yard

Question 517

1) Scenic drape used to obscure undesirable view from the audience or to protect or cover. 2) An item used or worn to hide the face. 3) Covering an item with masking tape

Answer 517

Mask

Question 518

1) Scenic draping to obscure undesirable items, such as equipment storage, or unused areas from view. 2) Sound applied to an environment to provide privacy in open areas

Answer 518

Masking

Question 519

Drapes used to cover storage and other unsightly areas, unused areas or for security

Answer 519

Masking Drapes

Question 520

Original copy of something, such as an audio or video recording or filmed production

Answer 520

Master

Question 521

A record of transactions during an event where the resulting balance is paid directly by the group

Answer 521

Master Account

Question 522

One key that will open function and guest rooms

Answer 522

Master Key

Question 523

Video monitor which shows only the picture being aired

Answer 523

Master Monitor

Question 524

Person who presides over the program

Answer 524

Master of Ceremonies

Question 525

Services performed by general service contractor that includes delivery of exhibit materials from the dock to assigned space, removing empty crates, returning crates at the end of the event for re-crating, and delivering materials back to the dock for carrier loading

Answer 525

Material Handling

Question 526

Screen having a flat or matte white finish which does not reflect as effectively as a glass-bead screen, but can be viewed from virtually all front angles

Answer 526

Matte Screen

Question 527

Type of non-shiny screen surface used for front projection. It is the least expensive type of screen

Answer 527

Matte White

Question 528

A rate of data transmission over a computer network

Answer 528

Mbps

Question 529

Packet of information that is supplied to the press or other media; contains all the details of an event that are required to attract media attention and attendees, including speaker biographies, boilerplate copy, etc.

Answer 529

Media Kit

Question 530

Onsite location used by members of the press to collect and distribute information

Answer 530

Media Office

Question 531

Dispute resolution process in which the parties use a third party to assist them in reaching a compromise

Answer 531

Mediation

Question 532

1) A function that has been arranged so that a celebrity/dignitary can be introduced to attendees. 2) Service for meeting and greeting persons upon arrival in a city, usually at the airport, pier or rail station and assisting them with entrance formalities, collecting baggage and obtaining transportation. 3) A social function that allows attendees to network in an informal setting

Answer 532

Meet and Greet

Question 533

An event where the primary activity of the participants is to attend educational and/or business sessions, participate in discussions, social functions, or attend other organized events. There is no exhibit component.

Answer 533

Meeting

Question 534

The intentional shaping of a meeting or event's form and content to satisfy specific and purposeful goals

Answer 534

Meeting Design

Question 535

Online information network tracking historical and future site/booking information

Answer 535

Meeting Industry Network

Question 536

A company, representing another organization, handling site selection, negotiations and turnkey support for an event

Answer 536

Meeting Management Company

Question 537

A written report outlining statistics of previous events, anticipated use of all services, profile of attendees, hotel occupancy patterns, etc.

Answer 537

Meeting Profile

Question 538

A document that describes a formal agreement between two or more parties

Answer 538

Memorandum of Understanding

Question 539

Instrument which converts sound into electrical signals for transmitting or recording

Answer 539

Microphone

Question 540

Microphone that picks up sound from all directions

Answer 540

Microphone, Omnidirectional

Question 541

Microphone that picks up sound primarily from the direction in which it is pointed

Answer 541

Microphone, Unidirectional

Question 542

Agreed upon minimum number of hours of work to be done by a worker under the labor agreement.

Answer 542

Minimum Call/Minimum Contract Time

Question 543

1) Visual repetitive and/or alternating projection of two different slides on the screen used to add emphasis. 2) Sound adjustment of each microphone for volume and sound quality

Answer 543

Mix

Question 544

1) Audio unit by which sound signals from all sources feed into one system; allows for dissimilar inputs to be combined and controlled into one output. 2) An informal get together to give members of a group an opportunity to meet one another

Answer 544

Mixer

Question 545

Combining audio or audio sources

Answer 545

Mixing

Question 546

A program that is operated on mobile phone or tablets and includes event information such as the schedule, speaker bios and may contain other features including social media integration and audience response systems and data analytics

Answer 546

Mobile Event App

Question 547

1) An object made in miniature representing something to be constructed. 2) A person stationed in an exhibit to demonstrate a product, provide attraction to booth/stand or greet visitors

Answer 547

Model

Question 548

Modulator-demodulator. Computer component that enables a computer to send and receive data over telephone or cable lines

Answer 548

Modem

Question 549

Person who presides over panel discussions and forums

Answer 549

Moderator

Question 550

A type of room rate that includes breakfast and one other meal (usually dinner)

Answer 550

Modified American Plan

Question 551

An exhibit that uses standardized components that can be assembled and reassembled in different configurations for different needs

Answer 551

Modular Exhibit

Question 552

Partition units in standard sizes, used for building booths/stands in the sizes desired in that context

Answer 552

Modular Panels

Question 553

1) Video or audio device used to maintain a reference on the sound or video that is being sent out to the audience. 2) Event staff who observe sessions, report on problems and count attendance

Answer 553

Monitor

Question 554

Images reproduced in black and white or in varying shades of a single color

Answer 554

Monochrome

Question 555

Sound from one source, such as a single loudspeaker or earphone. In most concert performances, this is the type of sound provided to the audience

Answer 555

Monophonic

Question 556

1) Composite made by combining several separate video or still images. 2) Rapid succession of images to illustrate an association of ideas

Answer 556

Montage

Question 557

Formal proposal to be discussed and voted on in a meeting

Answer 557

Motion

Question 558

The act of installing an exhibit or equipment

Answer 558

Move-in

Question 559

Dates set for installation/dismantling of an exhibition, a meeting, or other event

Answer 559

Move-in/Move-out Dates

Question 560

Dates set for dismantling

Answer 560

Move-Out

Question 561

With two or more communication bands

Answer 561

Multi-Channel

Question 562

The use of two or more screens at the same time

Answer 562

Multi-Screen

Question 563

A conference with parallel program sessions where participants have the choice to follow one or the other track or to jump from one track to the other during the duration of the event

Answer 563

Multi-Track Conference

Question 564

Use of two or more audiovisual media in one presentation

Answer 564

Multimedia

Question 565

Control of the performance of musical compositions by the composers and authors through granting of a license to perform

Answer 565

Music License

Question 566

The right granted by one party to let another party use live or recorded music through special agreements and fee structures, often conducted with organizations that represent artists

Answer 566

Music Licensing

Question 567

Protocols that enable data transfer between wireless devices that are within very close proximity

Answer 567

Near Field Communication

Question 568

Non-commissionable rate

Answer 568

Net Rate

Question 569

Actual amount of salable space used by exhibit booths/stands which excludes aisles, lounges, registration areas, etc.

Answer 569

Net Square Feet/Meter

Question 570

Weight of goods without the shipping container

Answer 570

Net Weight

Question 571

1) Reservation made, but not kept. 2) Any person, group or exhibitor who fails to appear to claim a meal reservation, exhibit space or ordered service. 3) Participant did not attend, nor cancel according to cancellation guidelines - an exhibitor, a hotel guest, a meeting attendee or a speaker entertainer

Answer 571

No-Show

Question 572

To neglect, fail, or refuse to perform an act or term specified in an agreement

Answer 572

Non-Performance

Question 573

View of stage, from audience seating, which is blocked

Answer 573

Obstructed View

Question 574

1) In hotel/motel industry, the percentage of total number of available sleeping rooms actually occupied. Derived by dividing the total number of rooms occupied during a given time period by the total number of rooms available for occupancy during that same period. 2) Measurement of building use, usually expressed as an annual percentage rate comparing potential facility capacity to actual usage

Answer 574

Occupancy Rate

Question 575

Foods usually prepared in a central kitchen and trasported for service to an off-site location

Answer 575

Off Premise Catering

Question 576

1) Non-route airline ticketing service. 2) Computer application performed while not connected to a computer network

Answer 576

Off-Line

Question 577

A term that describes any function or activity that occurs away from the primary event facility

Answer 577

Off-Site

Question 578

1) A promise, proposal or other expression of willingness to make and carry out a contract under proposed terms with another party which has the ability to accept it upon receiving it. 2) Space and rent proposal from a facility. It may be in the form of a contract or license agreement

Answer 578

Offer

Question 579

Organization appointed by show management to provide services such as set-up and tear-down of exhibit booths and to oversee labor, material handling and loading dock procedures

Answer 579

Official Contractor

Question 580

Not in view of the audience

Answer 580

Offstage

Question 581

A term used in food and beverage that refers to the purchasing option based on the amount utilized by the group. The organization pays for the food and beverage based on the actual food and beverage served and consumed

Answer 581

On Consumption

Question 582

Refers to measurement of space from the center of a solid object to another point

Answer 582

On-Center

Question 583

1) The opposite of real-time. 2) Audio and/or video program available on a website after the completion of an event, providing this content so website visitors can listen or view at their discretion

Answer 583

On-Demand

Question 584

Registration made via the internet

Answer 584

Online Registration

Question 585

A term that describes any function or activity that occurs at the primary event facility

Answer 585

On-Site

Question 586

Details that the event manager must supervise at the site of the event

Answer 586

On-Site Management

Question 587

Process of signing up for an event on the day of, or at the site of, the event

Answer 587

On-Site Registration

Question 588

A piece of printed advertising. Often promoting a speaker's product or services

Answer 588

One-Sheet

Question 589

Private room bar set up where guests do not pay for drinks

Answer 589

Open Bar

Question 590

Hours during which an exhibition, event registration or business is open

Answer 590

Open Hours

Question 591

1) Guests can sit anywhere. 2) Extra banquet tables are placed, but not fully set; these can be prepared quickly if there are more guests than expected

Answer 591

Open Seating

Question 592

Meeting format where the agenda is set by the participants upon arrival. A facilitator helps participants organize into conversation groups.

Answer 592

Open Space Technology Session

Question 593

Incentive program where the possible number of winners are not predetermined.

Answer 593

Open-Ended Incentive Program

Question 594

Formal speech given tat the commencement of a meeting to welcome participants; usually given by an eminent person

Answer 594

Opening Address

Question 595

The formal general session at the beginning of a congress or convention

Answer 595

Opening Ceremony

Question 596

Meeting which begins a congress or convention and in which the principal agenda items are introduced

Answer 596

Open Session

Question 597

Performing the practical work of operating a program. Usually involves the in-house control and handling of all phases of the services, both with suppliers and with clients

Answer 597

Operations

Question 598

Individual in charge of performing the practical and detailed work of a program

Answer 598

Operation Manager

Question 599

Sound that is recorded by photographic means on film. Sound recorded on and subsequently played back from an optical or photographic soundtrack, as opposed to a magnetic soundtrack

Answer 599

Optical Sound

Question 600

1) Space which is reserved but not yet contracted for an event. The right of refusal to confirm a tentative space reservation if there is demand from another group. 2) Activities other than those included in the formal agenda which are optional and often require the payment of an additional participation fee done at the guest's discretion

Answer 600

Option

Question 601

A prearranged date by which a hotel or facility will no longer hold tentative arrangements for a group

Answer 601

Option Date

Question 602

A tour or side trip offered at a designated date, time and price, and not included in the formal agenda

Answer 602

Optional Tour

Question 603

Sunken area in front of the stage used to accomodate the orchestra

Answer 603

Orchestra Pit

Question 604

A system which ranks dignitaries according to international protocol for purposes of seating, honors or ceremonies

Answer 604

Order of Precedence

Question 605

The entity or individual that produces an event

Answer 605

Organizer

Question 606

A group of people who carry out the strategies and policies established for the organization of an event held in their geographic area

Answer 606

Organizing Committee

Question 607

Taped or filmed scenes not used in the final production

Answer 607

Out Take

Question 608

The practice of conducting an event related to an existing meeting but not approved by the event's host organization

Answer 608

Outboarding

Question 609

A company that take groups from a given city or country to another city or country

Answer 609

Outbound Operator

Question 610

Any tour that takes groups outside a given city or country to another city or country

Answer 610

Outbound Tour

Question 611

Booth/stand located outdoors

Answer 611

Outside Exhibit

Question 612

Supplier who is not directly associated with the facility

Answer 612

Outside Vendor

Question 613

To subcontract a task or responsibility to a supplier to handle some aspect of an event, instead of using in-house staff

Answer 613

Outsource

Question 614

Number of covers set over the guarantee. Paid for by the client only if actually consumed

Answer 614

Over-Set

Question 615

Freight that is transported on the road and over public highways

Answer 615

Over-the-Road

Question 616

Surplus, excess, or extra

Answer 616

Overage

Question 617

Attendees booked into other facilities after headquarters facilities, or other venues, are full

Answer 617

Overflow

Question 618

Equipment which projects an image on a screen by passing light through a transparent slide or other transparency

Answer 618

Overhead Projector

Question 619

1) Clear acetate film used to separate different components of art work. 2) Tissue sheet over artwork on which corrections or alterations are indicated. 3) A panel mounted to another surface. 4) A second, smaller tablecloth used for decorative purposes at banquets

Answer 619

Overlay

Question 620

The total nights spent by an attendee at a housing facility before, during, and after an event.

Answer 620

Overnight Stays

Question 621

A commission over and above the normal base commission percentage

Answer 621

Override

Question 622

Condition where the number of confirmed reservations exceeds the number of seats on an aircraft or sleeping rooms in a hotel

Answer 622

Oversold

Question 623

A guest who stays at a housing facility one or more days longer than his or her scheduled departure date

Answer 623

Overstay

Question 624

Time worked by an employee outside of, or in addition to, regular working tome or beyond the standard workweek

Answer 624

Overtime

Question 625

Work performed in excess of the standard day or week and typically bille at a higher rate

Answer 625

Overtime Labor

Question 626

1) A rate of activity such as the presentation of a meal or tour itinerary. 2) The scheduling of activities within an itinerary or meeting program to make for a realistic balance of travel time, educational programming, social events, tours, free time and rest. 3) Rate at which reservations are being made with respect to the percent of the total rooms booked measured at a different time periods and compared to past events

Answer 626

Pacing

Question 627

Hotel, conference center, or tour arrangement components combined and sold at a a single all-inclusive price

Answer 627

Package

Question 628

A travel offering which provides, at an inclusive price, several travel components that a traveler would otherwise purchase separately

Answer 628

Package Tour

Question 629

1) An individual or organization that coordinates and promotes the development of a package tour and establishes operating procedures and guidelines for that tour. 2) Company that organizes speakers' demo tapes, press kits, etc. for a fee

Answer 629

Packager

Question 630

The unit of data sent across a packet-switching network. It contains a destination address

Answer 630

Packet

Question 631

Description and quantity of items contained within a shipment

Answer 631

Packing List

Question 632

Wrap needed for protection of goods that are shipped without additional crating

Answer 632

Pad Wrap

Question 633

Shipment by moving van of crated or uncrated goods, such as large pieces of furniture or display materials

Answer 633

Padded Van Shipment

Question 634

1) Usually blanket protection for uncrated material. 2) Additional material for comfort installed under carpeting in an exhibit booth

Answer 634

Padding

Question 635

In-house facility form authorizing a cash dibursement to be charged to master account or individual guests

Answer 635

Paid Out

Question 636

Wooden platform used to carry goods

Answer 636

Pallet

Question 637

Process of wrapping loose items on pallet with a transparent plastic wrapping

Answer 637

Pallet Wrap

Question 638

Sideways movement of a camera to film a wide scene

Answer 638

Panorama

Question 639

Instructional technique using a group of people chosen to discuss a topic in the presence of an audience, or for a virtual event, such as a webinar

Answer 639

Panel Discussion

Question 640

L-shaped dolly with wheels on both the vertical or horizontal sides. Used for moving display panels

Answer 640

Panel Dolly

Question 641

A prefabricated exhibit composed of connected panels of various sizes and shapes

Answer 641

Panel System

Question 642

A lamp shaped lime an automobile headlight that consists of a tungsten source housed in an enclosed lens, which produces a rectangular beam

Answer 642

Par Lamp

Question 643

Type of front projection screen surface which is rigid and allows only narrow angle viewing

Answer 643

Parabolic Screen

Question 644

An apparent change in the direction of an object, casue by a change in observational position that privdes a new line of sight

Answer 644

Parallex

Question 645

Session which has some correspondence or similarity of subject, and is simultaneous to another session

Answer 645

Parallel Session

Question 646

a 150 watt to 1000 watt lighting instrument that acts like a floodlight providing an even light over a specific area; frequently seen in polished aluminum version, handing in large groups from a group support or flying truss system

Answer 646

Parcan

Question 647

Hotel living room, usually with a hide-a-bed sofa, connected to an adjoining sleeping room

Answer 647

Parlor

Question 648

A hotel suite containing a parlor connected to an adjoining sleeping room

Answer 648

Parlor Suite

Question 649

Occurs when the participants share knowledge, experience and work together to learn

Answer 649

Participatory Learning

Question 650

A person or organization that works with clients to design and implement private parties and other social events

Answer 650

Party Planner

Question 651

The unit of pressure or stress in the International System of Units

Answer 651

Pascal

Question 652

This is a record created in computer reservation system/ global distribution system when a reservation is made for a traveler

Answer 652

Passenger Name Record

Question 653

1) To temporarily join wires or slides by overlapping. 2) Plug-in connection between two lines

Answer 653

Patch

Question 654

Plug and jack assembly permitting studio outlets to be temporarily connected to dimmer outlet circuits

Answer 654

Patch Panel

Question 655

The dates during which an event can be conducted. May be designated by specific dates, days of the week, months, or seasons

Answer 655

Pattern of Events Dates

Question 656

1) A designated area within the event highlighting a special product category for marketing and exposure. 2) A free standing structure a short distance away from the main building

Answer 656

Pavilion

Question 657

Written authorization for payment to be made

Answer 657

Payment Order

Question 658

Referring to the night during an event when the largest number rooms are held in the room block or occupied by those in attendance

Answer 658

Peak Night

Question 659

This design format originated in Japan and refers to sessions that include a series of short presentations of 20 slides lasting 20 second each

Answer 659

PechaKucha

Question 660

A floor support for an exhibit component

Answer 660

Pedestal

Question 661

Incomplete registration where the fees, full payment or forms have not been recieved

Answer 661

Pending Registration

Question 662

Two or more exhibit spaces back to back with an aisle on three sides

Answer 662

Peninsula

Question 663

An exhibit with aisles on three sides

Answer 663

Peninsula Booth/Stand

Question 664

Guest rooms and connecting parlors located on the top floor of a facility

Answer 664

Penthouse Suite

Question 665

Daily allowance for food, lodging and, in some cases, incidentals and ground transportation expenses

Answer 665

Per Diem

Question 666

Paid by the individual guest

Answer 666

Per Own Account

Question 667

Goods or services priced and/or purchased according to the number of guests expected to attend the event

Answer 667

Per Person

Question 668

Type of payment involving a fixed percent of the gross income for that service. This type of agreement is often used by facilities as the rental

Answer 668

Percent of the Gross

Question 669

Type of payment involving a fixed percent of the net income after costs of providing that service. This type of payment is often used in services provided by exclusive contractors within a facility

Answer 669

Percent of the Net

Question 670

Formula used to establish the variability in cost for future facility services

Answer 670

Percentage of Change Formula

Question 671

Societies whose purpose is to provide collective licensing for copyrighted music

Answer 671

Performing Rights Societies

Question 672

Exhibit space located on an outside wall

Answer 672

Perimeter Booth/Stand

Question 673

Seating arrangement in which chairs are placed around the walls of a room. The chairs are often meant for spectators to observe an activity or event in the center of the room

Answer 673

Perimeter Seating

Question 674

A group of rooms reserved by a party outside of the Event Contracted Block but is present in the city as a result of the Main Event.

Answer 674

Peripheral Block

Question 675

Payment, benefit, or privilege received in addition to regular income or salary

Answer 675

Perk

Question 676

A product display held on a long-term basis, i.e., museum exhibit, office exhibit, mart, showroom, etc.

Answer 676

Permanent Exhibit

Question 677

In case of sales, with payment of duties and value added tax, or in case of free distribution, disposable or consumables usually exempted from payment of duties and VAT depending on each country

Answer 677

Permanent Import

Question 678

An email marketing campaign that only sends messages to users who have requested to receive specific types of information.

Answer 678

Permission Marketing

Question 679

Card granting temporary employment rights to a non-union member, issued by a union having a closed contract with an employer

Answer 679

Permit Card

Question 680

Manager of individual artist or group of artists

Answer 680

Personal Manager

Question 681

Unit to measure type line length and height

Answer 681

Pica

Question 682

Number of facility guest rooms actually used out of a room block

Answer 682

Pick-Up

Question 683

A rectangular column that usually projects about a third of its width from the wall to which it is attached

Answer 683

Pilaster

Question 684

An in-room amenity left in t he evening while an event is underway, that the attendee will discover upon returning to the room. Can be gifts from sponsors, etc.

Answer 684

Pillow Gift

Question 685

Filtered white noise that exhibits a constant power in any band of frequencies of the same span percentage

Answer 685

Pink Noise

Question 686

Light-weight aluminum tubing and drapery used to separate exhibit booths/stands, staging areas, and other similar locations

Answer 686

Pipe and Drape

Question 687

Actively seeking to recruit or divert event participants, primarily attendees and exhibitors, away from official room blocks and into other hotel bookings, using a range of techniques to approach event participants and gain their business

Answer 687

Piracy

Question 688

Card placed on the banquet table, inscribed with the name of the person designated to sit at that place

Answer 688

Place Card

Question 689

Table setting for one person

Answer 689

Place Setting

Question 690

Person who oversees and arranges every aspect of an event.

Answer 690

Planner

Question 691

A grid used to plan meeting formats and finalize subject areas, topics and assignments

Answer 691

Planning Matrix

Question 692

The use of trees and lants to enhance the appearance of an exhibit or a stage

Answer 692

Planting

Question 693

Any one of several of the melamine plastics bonded to paneling for durability and appearance

Answer 693

Plastic Laminate

Question 694

Selection of preplated foods and entrees set on a buffet table

Answer 694

Plated Buffet

Question 695

Foods arranged on individual plates in the kitchen and then served to guests seated at a table

Answer 695

Plated Service

Question 696

General session for all participants

Answer 696

Plenary Session

Question 697

An additional piece of software that extends the capabilities of a web browser or other program by allowing the display of multimedia files or performance of additional functions

Answer 697

Plug-in

Question 698

Additional of taxes and service charges to a price when not included.

Answer 698

Plus Plus

Question 699

1) Any component of a package tour that is not included in the package price, but may be purchased as an added feature or to extend the length of t he package. Tour options are purchased at additional cost. 2) Unnamed guest accompanying a registered participant in an event

Answer 699

Plus-One

Question 700

A shortened printed version of the even program giving basic information in a way which is easy to refer to and convenient to carry

Answer 700

Pocket Program

Question 701

Raised platform where a speaker stands when delivering his or her remarks

Answer 701

Podium

Question 702

1) Measurement of type size. 2) A city, town, village, or other community or area which is treated as a unit for the application of freight rates

Answer 702

Point

Question 703

Sound originating from a single source, or as if from a single source, and filling an entire space. This type of sound system is most often seen in a concert configuration, where the stage and sound system is at one end of the room and no additional sources of sound are used

Answer 703

Point Source

Question 704

Display to show product, where sales can be made

Answer 704

Point-of-Purchase

Question 705

A videoconference from one location to multiple sites

Answer 705

Point-to-Multipoint Videoconference

Question 706

Lightweight display normally shipped in molded plastic crates

Answer 706

Pop-Up Exhibit

Question 707

Destination providing customs and immigration services

Answer 707

Port of Entry

Question 708

An exhibit that "pops-up" or a self-contained exhibit that is lightweight and easily set up

Answer 708

Portable Exhibit

Question 709

1) Entry, doorway. 2) A website or service that offers a broad array or resources and services, such as emails, forums, search engines, and online shopping malls to attract and retain a large audience

Answer 709

Portal

Question 710

Staff who carry luggage for guests using trains, places and hotels

Answer 710

Porters

Question 711

Instructions to a facility indicated the exact way a specific function should be listed on the facility's reader board

Answer 711

Post As

Question 712

Any event which is arranged for the period immediately following the conference proper

Answer 712

Post Conference

Question 713

Meeting at the primary facility at which an event occurred just after it has ended. Attendees generally include the primary event organizer, representatives of the event organizer/host organization, department heads at the facility, other facility staff as appropriate and contractors

Answer 713

Post-Con Meeting

Question 714

Registration for an activity or function which follows an event

Answer 714

Post-Conference Registration

Question 715

An end product that has completed its life cycle as a consumers item and would otherwise have been disposed of as a solid waste.

Answer 715

Post-Consumer Material

Question 716

The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide a comprehensive history for an event

Answer 716

Post-Evnet Report

Question 717

Visual presentation of a specified size, presented on a flat sheet of paper or card, with details of a specific topic

Answer 717

Poster

Question 718

Soft or cork board panel, used for displaying copy and/or graphics

Answer 718

Poster Board

Question 719

Area with display of posters

Answer 719

Poster Exhibition

Question 720

Informal sessions near poster exhibition to present and discuss contents of posters

Answer 720

Poster Presentations

Question 721

1) Display of reports and papers, usually scientific, accompanied by authors or researchers. 2) A session dedicated to the discussion of the posters shown inside the meeting area. When this discussion is held in a special session, it can take place directly between the person presenting the poster and interested delegate(s)

Answer 721

Post Session

Question 722

The unit of pressure or stress used in the United States

Answer 722

Pounds per Square Inch

Question 723

Frequency range over which a power amplifier can produce at least half power. This important specification is the actual indication of an amplifier's true power output capability, since many amplifiers are capable of much higher power outputs if frequency extremes such as those produced by music are ignored

Answer 723

Power Bandwidth

Question 724

An instrument in writing whereby one person, as principal, appoints another as their agent and confers authority to perform certain specified acts or kinds of acts on behalf of the prinicipal

Answer 724

Power of Attorney

Question 725

Measure of a loudspeaker's output with reference to its electrical input.

Answer 725

Power Response

Question 726

Organized outing taking place before or after an event for both attendees and accompanying persons

Answer 726

Pre or Post Event Tour

Question 727

Assigning a specific guest room prior to the arrival of the guest

Answer 727

Pre-Block

Question 728

A meeting at the primary facility at which an event will take place just prior to the event beginning. Attendees generally include the primary event organizer, representatives of the event organizer/host organization, department heads at the facility, other facility staff as appropriate

Answer 728

Pre-Con Meeting

Question 729

Area adjacent to the main event location. Often used for receptions prior to a meal or coffee breaks during an event

Answer 729

Pre-Function Space

Question 730

Period of time before a property's soft opening

Answer 730

Pre-Opening

Question 731

Material permanently pleated, ready for installation

Answer 731

Pre-Pleated

Question 732

1) Registering in advance to attend an event. 2) At a facility, pre-assigned sleeping rooms available for occupany

Answer 732

Pre-Registration

Question 733

List of names pre-registered with a group

Answer 733

Pre-Registration List

Question 734

Items such as books, tapes, videos, etc. sold to a client in advance of an event versus items sold onsite

Answer 734

Pre-Sale

Question 735

Placing plated foods on banquet tables prior to seating guests

Answer 735

Pre-Set Service

Question 736

Pre-built exhibit ready for installation

Answer 736

Prefab

Question 737

Carriers that have alliances with exposition service firms and general service contractors and receive preferential treatment

Answer 737

Preferred Carrier

Question 738

The first announcement that an event will take place, giving the dates, location and theme

Answer 738

Preliminary Announcement

Question 739

First draft. The first version of a paper or document which is subject to further amendment

Answer 739

Preliminary Draft

Question 740

The first public draft of an event's schedule giving details of ancillary activities confirmed at the time of release and usually containing event registration information

Answer 740

Preliminary Program

Question 741

Brands of domestic or imported beer sold at a higher price point than other brands

Answer 741

Premium Beer

Question 742

Brands of spirits (hard liquor), beer and wine sold at a higher price point than other brands

Answer 742

Premium Brand

Question 743

Space used for food production and service not visible to guests

Answer 743

Prep Area

Question 744

Food placed on plates in the kitchen prior to being served

Answer 744

Preplated Items

Question 745

Person explaining a given topic in an informational session

Answer 745

Presenter

Question 746

Article, or portion of article, cut from a printed publication

Answer 746

Press Clipping/Cutting

Question 747

A meeting or interview held to make an announcement and communicate information to the media representatives

Answer 747

Press Conference

Question 748

Agency that collects and distributes information to the news media

Answer 748

Press Office

Question 749

The chief public relations contact with the press/media for an organization

Answer 749

Press Officer

Question 750

A room when members of the media may obtain exhibitor press kits, conduct interviews, or relax

Answer 750

Press Room

Question 751

This type of microphone can be placed on a large surface such as a table, floor, wall, or lectern. It picks up sound from entire room is often recommended for conferences, group discussions, interviews, lectures and recordings

Answer 751

Pressure Zone Microphone

Question 752

System of assigning points to exhibiting companies to determine the order in which firms will be allowed to select booth/stand space first for the next event

Answer 752

Priority Point System

Question 753

The POV is a vehicle, such as a passenger car or van, that is owned or leased by an individual, as distinguished from trucks, tractor-trailers and other over-the-road vehicles that are owned or leased by a company

Answer 753

Privately Owned Vehicle

Question 754

Financial forms based on future expectations, provided or made in advance to describe items or projections

Answer 754

Pro Forma

Question 755

1) An invoice provided by a supplier prior to the shipment of merchandise, informing the buyer of the kinds and quantities of goods to be sent, their value, and important specifications. 2) A packing list on which a shipper describes what is being shipped including the quantity, the value, the weight, and dimensions

Answer 755

Pro Forma Invoice

Question 756

Shipment number designated by the common carrier to a single shipment, used in all cases where the shipment must be referenced and used to organize and track the progress of each shipment

Answer 756

Pro Number

Question 757

Published volume transcribing the full conference sessions, which may or may not include details of the discussion

Answer 757

Proceedings

Question 758

Group of individuals moving in an orderly, often ceremonial manner

Answer 758

Procession

Question 759

Person or company responsible for the productions of something

Answer 759

Producer

Question 760

A company that presents special effects and theatrical acts. This type of company may contract to put on an entire event or only parts of one

Answer 760

Production Company

Question 761

Complimentary tickets awarded by the official airline after the event according to the number of attendees who used the airline

Answer 761

Productivity Tickets

Question 762

Companies or individuals specializing in event planning on behalf of a client organization

Answer 762

Professional Congress Organizer

Question 763

A speaker who is paid a fee for performances and makes a living from presenting information to various organizations

Answer 763

Professional Speaker

Question 764

Schedule of events, giving details of times and place

Answer 764

Program

Question 765

Printed schedule of events, location of function rooms, and other pertinent information

Answer 765

Program Book

Question 766

Structure of event program elements to achieve specific goals and objectives

Answer 766

Program Design

Question 767

Planning that takes place before an event regarding its specific content and fabric

Answer 767

Program Development

Question 768

Goods restricted by international convention. Also refers to drugs, weapons and ammunition

Answer 768

Prohibited Cargo

Question 769

Platform or area from which audiovisual presentations are controlled

Answer 769

Projection Booth

Question 770

Measurement from the projector to the screen

Answer 770

Projection Distance

Question 771

Video projection onto objects, often irregularly shaped

Answer 771

Projection Mapping

Question 772

Surface on which images are displayed

Answer 772

Projection Screen

Question 773

An apparatus for projecting an image on a screen

Answer 773

Projector

Question 774

A media campaign, normally consisting of a series of public notices and advertising activities, aimed at ensuring maximum attendance by focusing attention on an event

Answer 774

Promotion

Question 775

Reduced travel fares, typically available in limited numbers and may carry restrictions

Answer 775

Promotional Fares

Question 776

1) Final copy for approval before printing. 2) To correct before final printing 3) Standard measurement of alcohol strength

Answer 776

Proof

Question 777

Checking preliminary content for errors before the final publishing

Answer 777

Proofing

Question 778

1) Establishment such as a hotel, motel, inn, resort, convention center, or event facility. 2) Something that is owned of possessed

Answer 778

Property

Question 779

1) Plan put forth for consideration or acceptance. 2) Communication sent by a supplier to a potential customer detailing the supplier's offerings and prices

Answer 779

Proposal

Question 780

1) Stage furniture, set dressing. 2) Articles used by actors, entertainers, or speakers

Answer 780

Props

Question 781

The visible opening that frames a stage

Answer 781

Proscenium Arch

Question 782

A potential attendee, guest, buyer or exhibitor

Answer 782

Prospect

Question 783

The document that promotes the chief features and benefits of a product or service to prospects

Answer 783

Prospectus

Question 784

1) Customs and regulations dealing with diplomatic formality, precedence, and etiquette. 2) A formal description of message formats and the rules two computers must follow to exchange messages

Answer 784

Protocol

Question 785

Audio and/or visual system to convey messages to participants during an event

Answer 785

Public Address System

Question 786

A seminar that is open to the public. Usually, tickets are sold to individuals

Answer 786

Public Seminar

Question 787

Exhibition that is open to the public, usually requiring an entrance fee

Answer 787

Public Show

Question 788

Space in a facility that is open to the general public and may be available for private use

Answer 788

Public Space

Question 789

Gaining public visibility for an event via the media

Answer 789

Publicity

Question 790

Written authorization for payment to be made

Answer 790

Purchase Order

Question 791

Firework display

Answer 791

Pyrotechnics

Question 792

Four electrical outlets in one box, which should be grounded

Answer 792

Quad Box

Question 793

1) Four-channel audio tape recording system. 2) Room with two or more beds for four people

Answer 793

Quad/Quadruple

Question 794

The act of determining a person's authority or financial ability to purchase a product or service or perform a specific function

Answer 794

Qualifying

Question 795

Descriptive information that is a record of what is observed, presented in narrative by the respondent. Also referred to as "soft data"

Answer 795

Qualitative Data

Question 796

Information that is represented numerically so as to assign ranks and scores, or determine averages and frequencies. Also called "hard data"

Answer 796

Quantitative Data

Question 797

Wedge shaped table with one rounded edge

Answer 797

Quarter-Round

Question 798

Time immediately following a presentation for the audience to ask questions to the presenter

Answer 798

Question and Answer Period

Question 799

A set of questions used to gather information

Answer 799

Questionnaire

Question 800

Function room set-up that saves room turnover time, limits the number of event rooms required, and avoids additional charges for changing room set-ups

Answer 800

Quick Set

Question 801

Enclosed or draped area, close to the stage, for costume changes

Answer 801

Quick-Change Booth

Question 802

Facility's standard, pre-established guest room rates

Answer 802

Rack Rate

Question 803

Low drape divider between exhibit booth/stands

Answer 803

Rail

Question 804

An alternate event date contracted to use in case of inclement weather

Answer 804

Rain Date

Question 805

An alternate event location contracted to use in case of inclement weather

Answer 805

Rain Option

Question 806

Gathering to promote enthusiasm and excitement

Answer 806

Rally

Question 807

Session added on to the end of the day's program, usually after dinner, to accommodate extra papers or an extra papers of an extra plenary lecture

Answer 807

Ramp Session

Question 808

A sample of a statistical population in which all members of the population have an equal probability of being selected and which is used as an unbiased representation of the population

Answer 808

Random Sample

Question 809

Informal sessions with no specific agenda

Answer 809

Rap Session

Question 810

Person appointed to note and record the proceedings of sessions and to write summaries of the paper(s) presented for a final summation session

Answer 810

Rapporteur

Question 811

The rate at which the unit of one currency may be exchanged for the unit of another currency

Answer 811

Rate of Exchange

Question 812

At a facility, a listing, either printed or on a video screen, of the day's events including times and locations

Answer 812

Reader Board

Question 813

When online activities take place at a designated time

Answer 813

Real-Time

Question 814

Image presentation where the screen is between the viewer and the projector

Answer 814

Rear Projection

Question 815

Any provision that aids the participation of a person with a disability, as long as it does not create a hazard to others, a major disruption in business or an undue financial or administrative burden

Answer 815

Reasonable Accommodation

Question 816

1) Fee charged by a venue for handling delivered packages. 2) Fee charged in some countries by a government to officially recognize an event

Answer 816

Receiving Fee

Question 817

Dignitaries, host, sponsor, and guest of honor lined up to greet guests

Answer 817

Receiving Line

Question 818

Social function where beverages and light foods are served. Food may be presented on small buffet tables or passed by servers. May precede a meal function

Answer 818

Reception

Question 819

Desk or defined area where guests are received at a hotel, motel or inn

Answer 819

Reception Desk

Question 820

An identifying number for the Passenger Name Record in a file or record

Answer 820

Record Locator

Question 821

A scheduled flight that departs late at night and arrives in the morning

Answer 821

Red Eye Flight

Question 822

When an event host organization publishes a list of child care service providers available. Attendees then make their own arrangements with these services

Answer 822

Referral Child Care

Question 823

Sound or light energy which returns from a surface when struck

Answer 823

Reflection

Question 824

The change of direction of a light ray passing from one medium to another of different density

Answer 824

Refraction

Question 825

To clean function space after special functions or during break periods. Usually involves refilling water pitchers, removing soiled articles, changing glassware, and performing other light housekeeping chores

Answer 825

Refresh

Question 826

Time between meeting sessions. May include coffee, soft drinks, and/or food items

Answer 826

Refreshment Break

Question 827

Items of food and drink consumed between main meals; usually taken during breaks between meeting sessions

Answer 827

Refreshments

Question 828

A deposit made to a venue or supplier that may be returned under certain conditions agreed to by the venue/supplier

Answer 828

Refundable Deposit

Question 829

An event targeted to attendees from a specific geographical area. May be a stand-one event, or a regional version of national event

Answer 829

Regional Event

Question 830

A speakers bureau's/agency's exclusivity is limited to a particular region or territory

Answer 830

Regional Exclusivity

Question 831

Consular official charged with the security of their country's nationals while traveling in their region

Answer 831

Regional Security Officer

Question 832

Individual who has submitted a registration form and attends an event

Answer 832

Registrant

Question 833

Individual responsible for handling registrations

Answer 833

Registrar

Question 834

1) Process by which an individual indicates their intent to attend a conference or stay at a property. 2) A method of booking and payment. 3) The process of recording data about an attendee, sending a confirmation and creating a badge for use onsite

Answer 834

Registration

Question 835

Designated area where event registration takes place

Answer 835

Registration Area

Question 836

Signature form used by facility when registering a guest

Answer 836

Registration Card

Question 837

Information about an attendee that is gathered as part of the registration process

Answer 837

Registration Data

Question 838

Desk or defined area where event attendees register for an event onsite or retrieve registration materials if they have pre-registered

Answer 838

Registration Desk

Question 839

amount payable for attendance at a conference which may vary according to level of participation or type of membership

Answer 839

Registration Fee

Question 840

Form used by an event attendee to sign up to attend an event. It is used to collect important information about the attendee and their intended participation in the event

Answer 840

Registration Form

Question 841

Oral translation whereby an interpreter does not translate directly, but interprets the translation of a colleague, usually because they are not qualified to work directly from the original language

Answer 841

Relay Interpreting

Question 842

1) Singed form giving permission to use a person's name, picture, or statement. 2) Form signed by presenter allowing recording of presentation. 3) Document provided by management to permit removal of goods from exhibition during event hours. 4) To release space, as in returning unsold air or hotel reservations to the supplier that originally allotted them

Answer 842

Release

Question 843

1) Limit of a carrier's liability. 2) Stated value of a shipment when released to the carrier. If shipper declares a higher value than the per-pound limit, shipping cost will increase

Answer 843

Release Value

Question 844

Complete booth/stand package offered to exhibitors on a rental basis

Answer 844

Rental Booth/Stand

Question 845

Cost of hiring a piece of equipment or function space for a specified period of time

Answer 845

Rental Charge

Question 846

Contract stating terms and conditions for rental of exhibition venue or for individual booth/stand within a venue

Answer 846

Rental Contract

Question 847

When a speaker does a second or subsequent booking for the same client

Answer 847

Repeat Engagement/Booking

Question 848

1) Person appointed to note and record the proceedings of sessions and to write summaries of the paper(s) presented for a final summation session. 2) Person who reports on an event for the media

Answer 848

Reporter

Question 849

Guaranteed payment to employees who report or show up ready for work at their usual time and find no work to do

Answer 849

Reporting Pay

Question 850

A document requesting preliminary information from a supplier, often as a way of prequalification for receiving a more detailed request for proposal

Answer 850

Request for Information

Question 851

A document that stipulates what services the organization wants from an outside contractor and request a bid to perform such services

Answer 851

Request for Proposal

Question 852

1) An arrangement to have a sleeping room held for one's use. 2) Process by which an individual or group secures space at a facility

Answer 852

Reservation

Question 853

Telephone or computerized reservation sales office

Answer 853

Reservation Center

Question 854

Form used by event organizer, housing bureau or lodging facility to register guests for sleeping rooms

Answer 854

Reservation Form

Question 855

Manner by which sleeping room reservations are to be made for attendees of a specific event

Answer 855

Reservation Method

Question 856

A communication by which a guest indicates sleeping room requirements; these are forwarded to the hotel to secure a reservation

Answer 856

Reservation Request

Question 857

Designated day when the facility will release a block of sleeping rooms to the general public

Answer 857

Reservation Review Date

Question 858

1) Ability of a projection system to distinguish and reproduce fine detail. 2) Motion put forward for a joint decision; usually has the force of a legislative decision

Answer 858

Resolution

Question 859

1) Regions associated with recreation and leisure, such as the mountains, seashore, or natural or man-made attractions. 2) A hotel that offers or is located near facilities for sports and recreational activities such as tennis, swimming, sailing, etc.

Answer 859

Resort

Question 860

Attire for warm destinations, including mid- to knee length shorts, collarless or golf shirts, khakis, casual skirts or sundresses. May vary regionally

Answer 860

Resort Attire

Question 861

A conference facility with at least one major amenity, such as golf or tennis

Answer 861

Resort Conference Center

Question 862

The ability to control telephone access often by excluding specific country or area codes and certain types of calls. This is often put in place for event rooms and show floor locations

Answer 862

Restricted Dialing

Question 863

1) The percentage of exhibitors or attendees that return to an event from one year to the next. 2) The percentage of an organization's membership or company's employees that remain with the organization or company from one year to another

Answer 863

Retention Rate

Question 864

A financial ratio indicating the degree of profitability. Calculated as net monetary benefits/Meeting Costs X 100. Meeting costs may also be referred to as expenses

Answer 864

Return on Investment

Question 865

Measurement of the benefit received for participating at an event based on predetermined objectives for success.

Answer 865

Return on Objectives

Question 866

A sophisticated computer based pricing system that vendors use to adjust prices based on anticipated demand

Answer 866

Revenue Management System

Question 867

A performance measurement commonly used in the hotel industry. It is calculated by dividing a hotel's net rooms revenue by the total number of available rooms, or by multiplying a hotel's average daily room rate by its occupancy

Answer 867

Revenue Per Available Room

Question 868

Sound which appears to echo and re-echo in weaker and weaker levels

Answer 868

Reverberation

Question 869

Elevated platforms accommodating not more than 50 persons. Seating facilities, if provided, are normally in the nature of loose chairs. Standing accommodating more than 50 persons shall be regulated as grandstands

Answer 869

Reviewing Stands

Question 870

The date a request for proposals is to be passed along if an event organizer is using an intermediary to distribute the RFP

Answer 870

RFP Distribution Date

Question 871

The date a request for proposals is released from an event organizer and is made public

Answer 871

RFP Published Date

Question 872

Additonal clause in a contract stipulating special requirements

Answer 872

Rider

Question 873

1) Person responsible for machinery uncrating, unskidding, positioning, leveling, and reskidding. 2) Skilled labor responsible for attaching signs, banners, truss and other equipment to ceilings

Answer 873

Rigger

Question 874

1) The process of attaching the cable on a crane to a piece of machinery or equipment. 2) The process for hanging materials or signs. 3) The structure to which hanging materials are attached

Answer 874

Rigging

Question 875

A courtesy a facility extends to a previously booked party to approve or disapprove a concurrent booking or to save uncontracted space for the previously booked party for program growth

Answer 875

Right of First Refusal

Question 876

Where joining a union is not a condition of employment

Answer 876

Right to Work State

Question 877

Selling only the rights to a sponsorship, with the buyer incurring expenses for production, installation and dismantle

Answer 877

Rights Only

Question 878

Raised platform

Answer 878

Riser

Question 879

The ongoing process of assessing the risks that may threaten attendees, the meeting or event itself, the organizer, or partner-suppliers, and applying the appropriate measures to manage the probability of occurrence and consequences of such risks

Answer 879

Risk Management

Question 880

Funds that an agency would not recover should a tour not materialize, i.e., nonrefundable deposits to suppliers, promotional expenditures, printing expenses

Answer 880

Risk Monies

Question 881

A process to identify attendees who occupy room outside the contracted room block for an event

Answer 881

Room Audit

Question 882

Total number of sleeping rooms that are utilized and attributable to one event

Answer 882

Room Block

Question 883

Number of people that can function safely and comfortably in a room

Answer 883

Room Capacity

Question 884

Money that must be paid in advance in order for a hotel to guarantee to hold a function or sleeping room

Answer 884

Room Deposit

Question 885

Number of sleeping rooms blocked or occupied multiplied by number of nights each room is reserved or occupied

Answer 885

Room Nights

Question 886

Number of single, double, triple, etc. rooms used

Answer 886

Room Occupancy Pattern

Question 887

The number of sleeping rooms actually used by event attendees and exhibitors

Answer 887

Room Pick Up

Question 888

The amount charged for the occupancy of a room

Answer 888

Room Rate

Question 889

1) Facility department which provides food and beverage service to guest rooms. 2) Food and beverage provided to guest rooms (in room dining)

Answer 889

Room Service

Question 890

Amount of time needed to tear down and reset a function room

Answer 890

Room Turnover

Question 891

Land-based system for videoconferencing designed to manage communication between one group of people, usually in a conference room setting, with another group or groups in similar settings elsewhere

Answer 891

Room-Based Videoconferencing

Question 892

A list, whether printed or electronic, by which an event organizer and/or their designates delivers multiple reservations to a hotel or other housing facility

Answer 892

Rooming List

Question 893

Raised platform upon which a speaker stands when delivering their remarks

Answer 893

Rostrum

Question 894

Banquet table, usually 60 inches in diameter. Also available in 66- and 72 inch diameters

Answer 894

Round

Question 895

Contest or tournament in which each participant is matched with every other participants

Answer 895

Round Robin

Question 896

A hollow square set-up with corners replaced by serpentine or quarter-round tables

Answer 896

Rounded Hollow Square

Question 897

A group of experts who meet on an equal basis to review and discuss specialized, professional matters, either in closed session or, more frequently, before an audience

Answer 897

Roundtable

Question 898

The person responsible for managing motor coach flow, routes, drivers, etc.

Answer 898

Route Manager

Question 899

The booth/stand within a row of similar booths/stands with the front opening onto an aisle and with other booths/stands on either side

Answer 899

Row Booth/Stand

Question 900

1) Rooms given at random according to availability when the reservations are made. 2) Flat rate for which a hotel or motel agrees to offer any of its available rooms to a group. Final assignment of rooms is at the discretion of the hotel

Answer 900

Run-of-House

Question 901

A complete rehearsal including all elements of the event production, such as presentations, performances, music or entertainment, lighting, audio-visual and technical aspects

Answer 901

Run-Through

Question 902

1) Long, narrow carpet in a hallway, aisle or on stage. 2) Piece of portable or constructed staging that extends a main stage to form a runway. 3) Main cord extending from microphone to an amplifier. 4) A piece of decorative cloth laid across a tablecloth or buffet table to add color or texture or to enhance a theme

Answer 902

Runner

Question 903

Platform which extends from a stage into the audience area, often used for events such as fashion shows

Answer 903

Runway

Question 904

The food is fully prepared in the kitchen. All courses are served either from platers or an Escoffier dish. The servers places the proper plate in front of the guest. After the plates are placed, the server returns with a tray of food and, moving counter-clockwise around the table, servers the food from the guest's left with the right hand. With this style of service, the server controls the amount served to each guest

Answer 904

Russian Service/Banquet Russian

Question 905

Binding process using wire staples, threads or wire

Answer 905

Saddle-Stitch Binding

Question 906

1) A research method based upon selecting a portion of a population for study. 2) A food and beverage tasting provided to prospective clients for the purpose of menu selection

Answer 906

Sampling

Question 907

A pattern of group arrivals that are separate from the main arrivals

Answer 907

Scattered Arrivals

Question 908

Variation of schoolroom set-up in which tables are perpendicular to the head table, and chairs are placed on both sides of the tables

Answer 908

Schoolroom Perpendicular Set-Up

Question 909

Seating arrangement where rows of tables and/or chairs are slanted in a V-shape facing a head table, stage or speaker

Answer 909

Schoolroom V Set-Up

Question 910

A mobile work platform that extends vertically on a scissor-like mechanism with no increase in the size of the machine's footprint

Answer 910

Scissor Lift

Question 911

Directions given from the audience perspective

Answer 911

Screen Left or Right

Question 912

Distance between the projection screen and the front row of the audience. The last row of seats should be no more than 8 times the height of the screen in use

Answer 912

Screen/Audience Distance

Question 913

1) Translucent material used to diffuse or soften light. 2) Gauze-like theatrical curtains

Answer 913

Scrim

Question 914

Period of time when the demand for a certain supplier's product or service is high, low or neither

Answer 914

Season

Question 915

Second place on a waiting list

Answer 915

Second Option

Question 916

A city where the space of the convention center, the hotels, or the air lift, make the city more appropriate for smaller meetings and events

Answer 916

Second Tier City

Question 917

An airport that is used as an alternative to a city's primary airport

Answer 917

Secondary Airport

Question 918

Staff providing administrative services to the organizer

Answer 918

Secretariat

Question 919

An encrypted file that authenticates the source of financial data, usually for an online credit card transaction

Answer 919

Secure Digital Certificate

Question 920

Portable wire enclosure used to lock up materials for safe storage

Answer 920

Security Cage

Question 921

Company hired by exhibit or event management to keep individual exhibits and the entire event floor safe using guards, closed circuit TV, etc

Answer 921

Security Contractor

Question 922

Service providing security arrangements, such as checking credentials, searching hand luggage, protecting equipment and patrolling congress and exhibition areas

Answer 922

Security Service

Question 923

Transition between two audio passages or video segments

Answer 923

Segue

Question 924

1) Persons whose work is limited to a well-defined work routine. 2) Work in which lapses of performance would not cause excessive damage to products or equipment

Answer 924

Semi-Skilled Labor

Question 925

1) Lecture and dialogue allowing participants to share experiences in a particular field under the guidance of an expert discussion leader. 2) A meeting or series of meetings of a small group of specialists with different skills who have a specific common interest and come together for training or learning purposes

Answer 925

Seminar

Question 926

Curved, S-shaped tables that when placed together make a snake form

Answer 926

Serpentine

Question 927

Line formation of people going to the same area; line feeds off into several different service stations

Answer 927

Serpentine Queue

Question 928

A counter from which alcoholic beverages are served that is located outside of a function room, usually in an area not visible to guests

Answer 928

Service Bar

Question 929

1) A mandatory and automatic amount added to food and beverage charges, usually used to defray the cost of labor and service equipment. Generally calculated as a percentage of charges. 2) A fee charged to a client by a travel agent in addition to the commissions paid to them by their principals

Answer 929

Service Charge

Question 930

Outside company used by clients to provide specific products or services

Answer 930

Service Contractor

Question 931

Centralized on-site location for ordering or reconfirming services provided by general service contractor and specialty contractors

Answer 931

Service Desk

Question 932

1) Performance area including props, equipment, backdrop, etc. 2) Length of time musicians play before taking a break. 3) Make preparations for a predetermined number of attendees

Answer 932

Set

Question 933

Props arranged to decorate a set

Answer 933

Set Dressing

Question 934

The actual number of seats put in place (or to be put in place) for a function

Answer 934

Set For

Question 935

Light which illuminates background behind the performers

Answer 935

Set Light

Question 936

1) Way in which a function room is arranged. 2) Erecting displays, installation, or, articles in their assembled condition. 3) Mixers, fruit, and glassware accompanying a liquor order

Answer 936

Set-Up

Question 937

The plans from which the exhibit components are assembled

Answer 937

Set-Up Drawings

Question 938

Exhibit or function room equipment installers

Answer 938

Set-Up Personnel

Question 939

European booth/stand system - usually includes raised floor, back and side walls, plus fascia

Answer 939

Shell Scheme

Question 940

Draping made of strips of colored material that catch and reflect the light

Answer 940

Shimmer Curtain

Question 941

A form required for all shipments by the U.S. Treasury Department and prepared by a shipper, indicating the value, weight, destination, and other basic information about an export shipment

Answer 941

Shipper's Export Declaration

Question 942

Third-party hired to handle shipping goods to and from an event

Answer 942

Shipping Agent

Question 943

An instrument in writing, signed by the captain of a ship, that lists the individual shipments constituting the ship's cargo

Answer 943

Shipping Manifest

Question 944

Gathering drape along the rods to even out the folds and give each panel of drape equal spacing

Answer 944

Shirring the Drape

Question 945

Person designated by the union within a shop or unit to represent employees

Answer 945

Shop Steward

Question 946

Land tours, usually available at ports of call, sold by cruise lines or tour operators to cruise passengers

Answer 946

Shore Excursion

Question 947

The beginning and ending days of a room block when fewer rooms are contracted

Answer 947

Shoulder

Question 948

Period when the demand for a supplier's product or service is neither high nor low

Answer 948

Shoulder Season

Question 949

1) Organized performance for entertainment. 2) An exhibition

Answer 949

Show

Question 950

Time specified for the close of the exhibition and the start of dismantling

Answer 950

Show Breaking

Question 951

Material used for signs

Answer 951

Show Card

Question 952

A newspaper (printed or electronically produced) published each day during the run of an event or conference. It includes articles about the exhibits and events and, often, advertising

Answer 952

Show Daily

Question 953

A listing, with booth/stand numbers, of all the exhibitors in an event and a map showing booth/stand locations

Answer 953

Show Directory

Question 954

The company, group or organization that manages an exhibition

Answer 954

Show Management

Question 955

On-site event management office

Answer 955

Show Office

Question 956

Company or individual who is responsible for all aspects of planning, promoting and producing an event

Answer 956

Show Producer

Question 957

Rates established by event management, official service contractors and/or other official service providers, and published in the exhibitor manual

Answer 957

Show Rates

Question 958

The requirements and procedures prepared by event management for exhibitors and contractors at a given event

Answer 958

Show Rules

Question 959

An event with its own name and focus that takes place within a larger, related event

Answer 959

Show Within a Show

Question 960

A vehicle, usually a bus, contracted to transport event attendees between facilities during a certain time period

Answer 960

Shuttle

Question 961

Transportation for participants; usually by bus or van, provided on a continuous basis for a certain time period

Answer 961

Shuttle Service

Question 962

Speakers on stage right and stage left to project amplified sound to full stage area

Answer 962

Side Fills

Question 963

A low divider panel used to separate an exhibit space from an adjacent area

Answer 963

Side Rail

Question 964

Performers who must be watched to be appreciated, such as mimes, jugglers, dancers, and acrobats

Answer 964

Sight Acts

Question 965

The actual and virtual lines in the venue or on printed or digital layout that describes what parts of a set or decorative object are visible from a given audience or guest point of view. Used to determine what must be decoratively treated or masked

Answer 965

Sightlines

Question 966

Delivery receipt, signed by the carrier, noting a damage or shortage

Answer 966

Signed Exception

Question 967

Method of sampling in which each member of the population has an equal chance of being included in the sample

Answer 967

Simple Random Sample

Question 968

Interactive instructional technique in which the learner has an opportunity to practice a new skill in a simulation, imitation or role-play of a real life situation

Answer 968

Simulation

Question 969

Process of orally translating one language into another while the speaker is speaking

Answer 969

Simultaneous Interpretation

Question 970

Process of translating one language into another while the speaker is speaking

Answer 970

Simultaneous Translation

Question 971

Sleeping room occupied by one person. The room may have one or more beds in it

Answer 971

Single

Question 972

A video signal that captures a single camera angle for recording an event or show

Answer 972

Single Camera

Question 973

1) Venue, area, location property or specific facility to be used for an event. 2) A particular platform or location for loading or unloading at a place

Answer 973

Site

Question 974

In-person, on-site review and evaluation of a venue or location for an event

Answer 974

Site Inspection

Question 975

Choosing a venue or location for a meeting or event

Answer 975

Site Selection

Question 976

1) Wooden platform used to support machinery or a collection of objects for easier handling. 2) Thick wood blocks attached to crates which allow forklift access for easier handling. 3) Wood runners protecting the exterior of a shipping case

Answer 976

Skid

Question 977

Pleated or ruffled draping used around with tables, risers or stages to conceal the area underneath

Answer 977

Skirting

Question 978

Usually an adjunct document to a vendor contract

Answer 978

Service Level Agreement

Question 979

1) A pre-made length of cable used for hanging exhibit materials or signs. 2) A pre-made length of cable or a heavy-duty nylon strap used for rigging machinery to cranes or forklifts

Answer 979

Sling

Question 980

Reduction in the number of rooms used from the original reserved block

Answer 980

Slippage

Question 981

An interactive presentation white board that interacts with a computer image

Answer 981

SMART Board

Question 982

A web-based form that can be designed to guide the user through the process of completing the form and can alert the user to errors

Answer 982

Smart Form

Question 983

1) An event with the purpose of facilitating networking among attendees. 2) Lifecycle celebrations

Answer 983

Social Event

Question 984

Program of organized functions, not directly related to the main educational subject of an event

Answer 984

Social Program

Question 985

A lowered portion of a ceiling

Answer 985

Soffit

Question 986

A currency that cannot be traded outside its native country

Answer 986

Soft Currency

Question 987

Time when a property is open for business, prior to the grand opening. All services/facilities may not be complete or available

Answer 987

Soft Opening

Question 988

Only interpreter in the team assigned to an event who is able to translate out of a lesser used language and function as a "relay" for the rest of the team in relation to that language

Answer 988

Sole Relay Interpreter

Question 989

A wine steward, expected to have an extensive knowledge of wines and their suitability with various dishes

Answer 989

Sommelier

Question 990

Console with separate channels to control volume and sound quality produced by each microphone

Answer 990

Sound Board

Question 991

Verification, often by the performer, that the sound system to be used for the performance is functioning satisfactory. Usually this is one of the final steps of the move-in

Answer 991

Sound Check

Question 992

Area from which technician operates sound system in a room

Answer 992

Sound Control Booth

Question 993

Artificially produced sounds for a theatrical effect

Answer 993

Sound Effects

Question 994

Procedure of combining independently recorded narration, music and/or sound effect to single master tape or film, while at the same time establishing tone, volume and balance among elements

Answer 994

Sound Mix

Question 995

Use of electronic and electric equipment to amplify the natural sound produced by a performer or speaker

Answer 995

Sound Reinforcement

Question 996

Riser on stage right and stage left for stacked sound equipment, which allows storage space to be hidden from the audience's view

Answer 996

Sound Wings

Question 997

Atmosphere created with the use of music and sound effects

Answer 997

Soundscape

Question 998

Language from which a speech or document is translated or interpreted

Answer 998

Source Language

Question 999

Booth/stand space assigned to exhibiting companies or meeting rooms assigned to event groups

Answer 999

Space Assignment

Question 1000

The process of assigning exhibit space for the next event based on the exhibitors' active involvement in the process

Answer 1000

Space Draw/Selection

Question 1001

Cost per square foot/meter for exhibit space

Answer 1001

Space Rate

Question 1002

1) The presenter of a program 2) Device for sound output

Answer 1002

Speaker

Question 1003

Platforms on the right and left of stage used to elevate sound equipment

Answer 1003

Speaker Platforms

Question 1004

Area set aside for speakers to meet, relax, test AV, or prepare prior to or between speeches

Answer 1004

Speaker Ready Room

Question 1005

One time event staged for the purpose of celebration, a unique activity

Answer 1005

Special Event

Question 1006

A tour designed around a particular event

Answer 1006

Special Event Tour

Question 1007

A company that produces events which include a variety of creative elements including décor, special effects, theatrical acts or other entertainment. It may produce stand-alone events or functions within a larger program, such as a gala dinner during a convention

Answer 1007

Special Events Company

Question 1008

Applies to display shipments requiring extra labor, equipment, or time in delivery to booth/stand area

Answer 1008

Special Handling

Question 1009

A tour designed to appeal to clients with a curiosity or a concern about a specific subject

Answer 1009

Special Interest Tour

Question 1010

Any physical or mental consideration that requires accommodations to ensure an event's physical space, technologies, and food and beverage accommodates those individual needs

Answer 1010

Special Needs

Question 1011

Group of persons with common interests. May include travel groups or specialized topic networking groups within an association or event

Answer 1011

Special-Interest Group

Question 1012

Tape or chalk marks on studio or stage floors designating exact placement of props and actors

Answer 1012

Spike Mark

Question 1013

Billing arrangement where room, tax and other incidental charges can be allocated to two or more accounts. Most often used when room and tax are billed to a master account and the guest is responsible for all other charges

Answer 1013

Split Folio

Question 1014

Horizontally or vertically separated video pictures shown simultaneously

Answer 1014

Split Screen

Question 1015

A designated representative who has the authority, knowledge, and credibility to speak on behalf of an organization, and be interviewed by the media

Answer 1015

Spokesperson

Question 1016

1) Organization(s) underwriting all or part of the costs of an event. 2) An individual who assumes all or part of the financial responsibility for an event. 3) A commercial entity that provides financial backing for an event, and in return, receives recognition, advertising, registrations, or other benefits

Answer 1016

Sponsor

Question 1017

Promotional materials sent to current and prospective event sponsors to encourage participation. it promotes the value of sponsoring and contains information about attendee demographics, event program and sponsor benefits

Answer 1017

Sponsor Prospectus

Question 1018

Private room bar set up where guests do not pay for drinks

Answer 1018

Sponsored Bar

Question 1019

1) Financial, material or in-kind support for an event, usually in exchange for recognition. 2) Paid opportunity for an entity or an exhibitor to increase its visibility at the event

Answer 1019

Sponsorship

Question 1020

The exchange rate for foreign currency for immediate purchase/delivery

Answer 1020

Spot Exchange

Question 1021

Designated time for vehicle or staff to report to assignment

Answer 1021

Spot Time

Question 1022

Strong focused light thrown upon a particular person or object, such as on a stage

Answer 1022

Spotlight

Question 1023

Placement of equipment in exact location in booth by using a forklift

Answer 1023

Spotting

Question 1024

Seating arrangement in which double- or triple-wide tables are set up with chairs placed around all sides

Answer 1024

Square Set-Up

Question 1025

Buses assembled in one location convenient for passenger loading

Answer 1025

Stack

Question 1026

Facility usually designed for soccer, football, cricket, rugby, or baseball as a primary function

Answer 1026

Stadium

Question 1027

The portion of an auditorium or room that has been structured into a formal area for productions or presentations

Answer 1027

Stage

Question 1028

1) Designated time and/or number or crew members required at stage for task assignments. 2) Asking a celebrity or speaker to return to the stage after completing the presentation

Answer 1028

Stage Call

Question 1029

Instructions in the script concerning movements and arrangements on the stage

Answer 1029

Stage Directions

Question 1030

Directions from the perspective of a person on stage

Answer 1030

Stage Left and Right

Question 1031

Illumination for the platform for performers, musicians, actors or speakers

Answer 1031

Stage Lighting

Question 1032

Person responsible for running the event on stage

Answer 1032

Stage Manager

Question 1033

Person at a venue in charge of stage facilities

Answer 1033

Stage Master

Question 1034

Diagram, drawn to scale, indicating placement on stage of equipment, props, microphones, etc.

Answer 1034

Stage Plot

Question 1035

Union labor that handles spotlights, rigging, and scenery for theatrical productions

Answer 1035

Stagehand

Question 1036

1) Design and placement of elements for events. 2) Implementation of an event

Answer 1036

Staging

Question 1037

1) A place for demonstration. 2) In catering, an area for preparing service equipment and supplies. 3) A preparation area, usually on premises, where suppliers review orders and organize items before delivering them to exhibit booth/stands. 4) An area near the event site where buses wait to be dispatched

Answer 1037

Staging Area

Question 1038

Person(s) or organization(s) that have an impact on the success of an event or are affected by the event

Answer 1038

Stakeholders

Question 1039

Pointed pegs used to secure the guy ropes of a tent in the ground

Answer 1039

Stakes

Question 1040

Specific exhibit display area assigned by show management to an exhibitor under contractual agreement

Answer 1040

Stand

Question 1041

A rating indicated by stars, the highest number of stars indicating the best quality of services at a facility or restaurant. Used by leading travel publications, websites and rating organizations

Answer 1041

Star Rating

Question 1042

1) An official government agency or privately run non-profit organization responsible for travel development and promotion of a state (or territory). 2) An office responsible for travel development, which is part of another department or agency of a state government such as commerce or economic development

Answer 1042

State Travel Office

Question 1043

Statement of income and expenses following the end of an event

Answer 1043

Statement of Account

Question 1044

A banquet server's assigned area. Also refers to the individual buffet tables located throughout a reception area, with each table offering one food item or representing one theme

Answer 1044

Station

Question 1045

A guest who stays at a housing facility one or more days longer than their scheduled departure date

Answer 1045

Stay Over

Question 1046

Select group which sets policies and makes basic decisions relative to a group or an event

Answer 1046

Steering Committee

Question 1047

A freelance guide who comes aboard a motorcoach to give an informed overview of the city or attraction to be toured

Answer 1047

Step-On-Guide

Question 1048

Space at a show set aside for storage of crates or materials

Answer 1048

Storage Area

Question 1049

Series of sketches or pictures which outline the subject to be developed

Answer 1049

Storyboard

Question 1050

Labor performed and paid at standard rate for work during normal business hours as established by unions

Answer 1050

Straight Time Labor

Question 1051

A focused approach on increasing efficiency and reducing costs across an organization for all of its events, typically using specialized software to centrally track all aspects of meeting expenditures across a department or organization

Answer 1051

Strategic Meetings Management Program

Question 1052

An agreement between two or more enterprises to conduct specified business processes in a joint manner

Answer 1052

Strategic Relationships

Question 1053

The software that distributes audio and video from a central source, or media server, to recipients on their person computers or mobile devices

Answer 1053

Streaming

Question 1054

A method for delivering audio and video over the internet

Answer 1054

Streaming Media

Question 1055

1) Dismantle exhibits. 2) To remove all scenery and props from the stage. 3) Union walkout

Answer 1055

Strike

Question 1056

Rapidly blinking, high-intensity light

Answer 1056

Strobe Light

Question 1057

Prepared questions, usually eight or ten per one hour presentation, to be distributed in advance of the session to selected attendees. Following each presentation, attendees ask questions from the list

Answer 1057

Structured Questions

Question 1058

Room with a couch or couches that convert to beds

Answer 1058

Studio

Question 1059

A list of special spellings, terms and style points to be used consistently in publications related to an event company or organization

Answer 1059

Style Sheet

Question 1060

Any group of rooms that is classified or separated differently than the general attendee block within the event-contracted block

Answer 1060

Sub-Block

Question 1061

A group of people, frequently including one or more members of the main committee, meeting outside of the main committee, with responsibilities for specific items

Answer 1061

Subcommittee

Question 1062

1) An individual or business, which contracts to perform part or all of the obligations of another's contract. 2) Company retained by a contractor to provide services to exhibitors or event management

Answer 1062

Subcontractor

Question 1063

Hotel on the outskirts of a large city, which may or may not be near local attractions

Answer 1063

Suburban Hotel

Question 1064

Financial support provided by the host destination or government as an incentive to attract large congresses or events

Answer 1064

Subvention

Question 1065

A component of a loudspeaker system that is designed to reproduce very low bass frequencies

Answer 1065

Subwoofer

Question 1066

When a company tries to sell its products or service on the show floor without the permission or consent of the event's management

Answer 1066

Suitcasing

Question 1067

A class of accommodations that is larger than a typical hotel room that usually contains a separate sitting rom and may contain other facilities

Answer 1067

Suite

Question 1068

A hotel whose entire inventory of sleeping rooms have separate bedroom, bathroom, living room or parlor areas, and possibly a kitchenette or other special features

Answer 1068

Suite Hotel

Question 1069

1) A formal meeting between heads of government. 2) A formal meeting of industry leaders convened to address a specific issue

Answer 1069

Summit

Question 1070

Technique of projecting two visual images on a screen at the same time

Answer 1070

Superimposition

Question 1071

In a car rental agreement, additional coverage for injury and damage claims by third parties beyond the amount provided automatically under the contract terms

Answer 1071

Supplemental Liability Coverage

Question 1072

Purveyor, provider, vendor, contractor offering facilities, products and/or services

Answer 1072

Supplier

Question 1073

Part or full time personnel who provide services for tasks associated with programs, events or convention

Answer 1073

Support Staff

Question 1074

Charge over and above established rates

Answer 1074

Surcharge

Question 1075

An attachment of devices to the frame work of an exhibition

Answer 1075

Suspended Elements

Question 1076

A combination of switches, dimmer plates and fuses for controlling light

Answer 1076

Switchboard

Question 1077

1) Engineer who is switching from camera to camera. 2) Panel with rows of buttons that allows switching from one camera or sound source to another

Answer 1077

Switcher

Question 1078

A meeting of a number of experts in a particular field, at which papers are presented and discussed by specialists on particular subjects with a view to making recommendations concerning the problems under discussion

Answer 1078

Symposium

Question 1079

Sound and picture recorded or played back at the same time

Answer 1079

Synchronization

Question 1080

Transmitting data at speeds of up to 44.184 Mbps allowing performance of more tasks simultaneously at a greater speed

Answer 1080

T-3 Line

Question 1081

Series of tables set up in the shape of t he letter T with chairs set all around except at the head table

Answer 1081

T-Shape Set-Up

Question 1082

A folded sign placed on a table used to identify speakers, list menus or provide other information

Answer 1082

Table Tent

Question 1083

Small portable display that can be set up on top of a table

Answer 1083

Table-Top Display/Exhibit

Question 1084

The weight of a container and/or packing materials deducted from the total weight to determine the weight of the content or load

Answer 1084

Tare Weight

Question 1085

A date set by event management and/or general service contractor for the arrival of freight at a trade event. Usually shipments received before or after this date are assessed a penalty charge

Answer 1085

Target Date

Question 1086

Language into which a speech or document is translated or interpreted

Answer 1086

Target Language

Question 1087

1) A schedule of duties imposed by a government on imported and exported goods. 2) Published list of fares or rates and conditions or service from a supplier

Answer 1087

Tariff

Question 1088

Addition of taxes and gratuities to a price when not included, designated by + +

Answer 1088

Tax and Tip

Question 1089

Document needed from customer to verify tax exemption status in the locale where the event is held

Answer 1089

Tax Exempt Certificate

Question 1090

A group of people responsible for interpreting simultaneously by utilizing equipment

Answer 1090

Team of Interpreters

Question 1091

Dismantle

Answer 1091

Tear Down

Question 1092

Promotional piece or short message designed to build interest in an event

Answer 1092

Teaser

Question 1093

Review of all technical aspects of the production

Answer 1093

Tech Check

Question 1094

Person who calls cues from the control room

Answer 1094

Technical Director

Question 1095

An event with attendees who are involved in research, applied sciences, engineering or technology or are suppliers to these participants

Answer 1095

Technical Meeting

Question 1096

Run-through of technical aspects of an event such as lighting, sound, special effects, etc.

Answer 1096

Technical Rehearsal

Question 1097

Someone hired to prepare scripts, workbooks, audios, videos, or articles

Answer 1097

Technical Writer

Question 1098

Expert in particular craft or technique usually in relation to audiovisual, mechanical or electrical equipment or appliances

Answer 1098

Technician

Question 1099

Type of meeting which brings together three or more people in two or more locations throughout telecommunication

Answer 1099

Teleconference

Question 1100

Electronic device which allows display of script for speaker to read during presentation

Answer 1100

TelePrompTer

Question 1101

Exhibition material whose temporary import status exempts payment of duties and taxes on arrival

Answer 1101

Temporary Import

Question 1102

The surety covering articles imported into a country on a temporary basis, generally in lieu of paying import duties and/or taxes

Answer 1102

Temporary Import Bond

Question 1103

A preliminary agenda for a program, that is subject to change

Answer 1103

Tentative Agenda

Question 1104

A space temporarily held by a facility or venue for a specific date pending a definite booking. There are no consequences for cancellation

Answer 1104

Tentative Hold

Question 1105

Facility with fixed seats usually on a sloped floor with site lines focused on a permanent stage. Typically a stage box is located behind the proscenium which contains the performance area and the fly loft

Answer 1105

Theater

Question 1106

Seating arrangement in which seats are in semicircular rows facing the stage area, no tables

Answer 1106

Theater Semicircular Set-Up

Question 1107

Seating arrangement in which seats are in rows facing the stage area, no tables

Answer 1107

Theater Set-Up

Question 1108

A break during formal program sessions with special food and beverages pertaining to a theme and often including decorations, costumes, and entertainment

Answer 1108

Theme Break

Question 1109

Event at which all foods, beverages, decorations, and entertainment relate to a single theme

Answer 1109

Theme Party

Question 1110

A group of specialists organized by a business enterprise, government body and commissions to under take intensive study and research into specified problems

Answer 1110

Think Tank

Question 1111

An outsourced meeting or event planner

Answer 1111

Third Party Planner

Question 1112

Bed made with a third sheet on top of the blanket

Answer 1112

Three Sheet

Question 1113

Banquet-control procedure whereby guests exchange an event coupon from their registration packet for an actual event ticket and seat assignment.

Answer 1113

Ticket Exchange

Question 1114

1) One or more rows arranged above each other. 2) Price levels of guest room or registration rates

Answer 1114

Tiered

Question 1115

Length of time between the production of live sound and when it is actually heard

Answer 1115

Time Delay

Question 1116

Schedule which includes each task to be accomplished and is the core of the program plan

Answer 1116

Time Lines

Question 1117

The sequential numbers assigned to each frame of video or film representing the passage of time in hours, minutes, seconds, and even tenths of seconds

Answer 1117

Timecode

Question 1118

An individual or commercial entity licensed and bonded by the Interstate Commerce Commission to motor coach tours in the U.S. and, in some cases, Canada

Answer 1118

Tour Broker

Question 1119

A person, usually employed, subcontracted or independently contracted by a destination management company, who accompanies a tour as a guide from departure to return, and provides support and coordination services

Answer 1119

Tour Escort

Question 1120

A qualified person who accompanies tourists and visitors through an attraction, such as a museum or gallery

Answer 1120

Tour Guide

Question 1121

A person or company that creates and/or market tours and/or subcontracts their performance

Answer 1121

Tour Operator

Question 1122

Prearranged combination of elements such as air, hotel, sightseeing and social events packaged together and sold at an all inclusive package price, not sold as individual components

Answer 1122

Tour Package

Question 1123

Structure to which lighting instrucments are attached

Answer 1123

Tower

Question 1124

Group of persons or businesses in a particular trade or industry. Generally these organizations have a membership body and may be tax exempt

Answer 1124

Trade Association

Question 1125

An exhibition of products and/or services held for members of a common or related industry. Not open to the general public

Answer 1125

Trade Show

Question 1126

1) A type of barter. 2) The exchange of goods and services instead of using money

Answer 1126

Trade-Out

Question 1127

A way of calculating exhibition hall traffic. Typically expressed by the number of attendees per 100 square feet of exhibits

Answer 1127

Traffic Density

Question 1128

1) Movement of people through an area. 2) A supposed or directed path that attendees will take through an exhibition

Answer 1128

Traffic Flow

Question 1129

1) Process of moving equipment and/or people from one point to another. 2) Transportation between air, rail and/or bus terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another, or to make a tape or digital copy from film

Answer 1129

Transfer

Question 1130

Learning that occurs during the second half of life which is directed at attaining a new consciousness and self-understanding

Answer 1130

Transformative Learning

Question 1131

Short term hotel guests who are not part of a group booking

Answer 1131

Transient

Question 1132

Tax placed on hotel/motel room rentals. Generally part of this revenue is used to market the destination and may be used for financing the operation of convention facilities

Answer 1132

Transient Occupancy Tax

Question 1133

Passenger changing planes without going through security and/or customs

Answer 1133

Transit

Question 1134

The insurance that covers loss or damage caused deliberately or accidentally by third parties during loading, unloading, transshipment, transport and exhibition

Answer 1134

Transit and Exhibition Insurance

Question 1135

Visa allowing holder to stop over in a country to make a travel connection or for a brief visit

Answer 1135

Transit Visa

Question 1136

Method of consolidating shipments. Usually defines function of a less than truckload trucker grouping freight for shipment to a particular show

Answer 1136

Trapping

Question 1137

Props arranged todecorate the set

Answer 1137

Trim Props

Question 1138

Portable projection screen with three folding legs and a pull-up surface supported by a rod on the back

Answer 1138

Tripod Screen

Question 1139

Union labor specifically responsible for unloading equipment

Answer 1139

Truck Loaders

Question 1140

Truckload rates apply where the tariff shows a truckload minimum weight. Charges will be at the truckload minimum weight unless weight is higher

Answer 1140

Truckload Rates

Question 1141

1) A frame to carry the room of a tent. 2) A structure of steel bars used to suspend lighting or other technical equipment over a stage. 3) To tie or bind something tightly

Answer 1141

Truss

Question 1142

A string of small, low voltage lights contained in a clear or transparent colored plastic tube, generally wired to be run by a three- or four circuit sequencer; used as a highlighter around signs, stages, and entrances

Answer 1142

Tube Lights

Question 1143

1) The time it takes to return to your original point of departure during a continuous move. 2) Time it takes to break down and reset a room

Answer 1143

Turn-Around Time

Question 1144

Early evening service in which beds are prepared for sleeping

Answer 1144

Turn-down Service

Question 1145

An action require to break down and reset a room

Answer 1145

Turn-Around

Question 1146

A system whereby the exhibit manager turns responsibility of the display over to an exhibit house

Answer 1146

Turnkey Exhibit

Question 1147

A type of screen used to show a video image, which has denser pixels (for a sharper image) than a normal television screen

Answer 1147

TV Monitor

Question 1148

Loudspeaker designed to reproduce high frequencies only

Answer 1148

Tweeterq

Question 1149

A seating arrangement with a row of seats on low risers around a boardroom set-up. A very space-intensive set-up

Answer 1149

Two-Tiered Set-Up

Question 1150

Series of tables set up in the shape of the letter U with chairs set around one or both sides

Answer 1150

U-Shape Set-Up

Question 1151

Standard for safety for exhibition display units

Answer 1151

UL 2305

Question 1152

A black light used to make phosphorescent and fluorescent plants glow in the dark

Answer 1152

Ultraviolet Lamp

Question 1153

This is a participant-led event. The agenda is typically created by the attendees on arrival and includes open discussions rather than formal presentations

Answer 1153

Unconference

Question 1154

Hospitality suite that is not hosted by an official sponsoring organization

Answer 1154

Underground Hospitality Suite

Question 1155

Pate used under bowl, glass, condiments, and so forth

Answer 1155

Underliner

Question 1156

A guest who checks out of a housing facility one or more days earlier than their scheduled departure date

Answer 1156

Unexpected Departure

Question 1157

1) The number of union members hired to work for an event. 2) Additional servers obtained from a labor source shared by several hotels. 3) The minimum number of hours which a union laborer must be paid, regardless of actual hours worked

Answer 1157

Union Call

Question 1158

The limits or territory within which control may be exercised by a union may be of at least two kinds. One has to do with geographical limits, the other with trade or craft activity

Answer 1158

Union Jurisdiction

Question 1159

A business in which all employees must be members in good standing of a union

Answer 1159

Union Shop

Question 1160

A hotel property in which the convention service manager (CSM) handles all aspects of the event, including catering

Answer 1160

Uniserve Property

Question 1161

The design of products, environments, programs, and services to be usable by all people, to the greatest extent possible, without the need for adaption or specialized design

Answer 1161

Universal Design

Question 1162

The sending of video signals via microwave to an existing satellite for transmission to selected sites or anyone capable of satellite reception for that signal, used for teleconferencing or broad distribution of a message on a national or international basis

Answer 1162

Up-Linking

Question 1163

The station used to transmit signals from Earth to a satellite

Answer 1163

Uplink

Question 1164

Part of the stage farthest from the audience or camera

Answer 1164

Upstage

Question 1165

1) Term used as a base unit in calculating occupancies. 2) Use of all or part of a facility by one client or tenant for all or part of one day for any purpose, including event, move-in, move-out and hiatus days

Answer 1165

Use Day

Question 1166

Seating arrangement in which chairs or tables and chairs are arranged in rows slanted in a V shape and separated by a center aisle. They face the head table or speaker

Answer 1166

V-Shape Set-Up

Question 1167

1) A trip or finish curtain, usually 12" deep with scalloped edge, used to give a tent a finished appearance. 2) A short overhead, decorative border normally used as a light baffle or screen

Answer 1167

Valance

Question 1168

A document issued by the U.S. Government authorizing the export of commodities for which written export authorization is required by law

Answer 1168

Validated Export License

Question 1169

A tax that is added to a product at each step of the manufacturing and marketing process, reflecting value which has been added to the product by processing

Answer 1169

Value Added Tax

Question 1170

Costs that vary according to the number of attendees, such as food and beverage or printed materials

Answer 1170

Variable Costs or Expenses

Question 1171

Wines made mainly from one variety of grape

Answer 1171

Varietal Wine

Question 1172

A person who does not eat or use animal products or by-products for food, clothing, cosmetic or other purposes

Answer 1172

Vegan

Question 1173

A person who does not eat meat, poultry, fish or shellfish

Answer 1173

Vegetarian

Question 1174

1) Site or destination of meeting, event or show. 2) Location of performance such as hall, ballroom, auditorium, etc.

Answer 1174

Venue

Question 1175

A full and exact word-for-word transcript in writing, of all speeches, debates or discussions

Answer 1175

Verbatim Report

Question 1176

An exhibition at which the products or services being displayed represent one element of an industry or profession

Answer 1176

Vertical Show

Question 1177

Union with jurisdiction over all occupations, skilled or unskilled, in an entire industry

Answer 1177

Vertical Union

Question 1178

Person who has a special function at the event and should be treated with special care and attention

Answer 1178

Very Important Person

Question 1179

1) Computer-assisted device used to generate and create letters, numbers and symbols electronically. 2) Video image that can also be used to recap key points made by a speaker or supply basic information such as final credits

Answer 1179

Video Character Generator

Question 1180

The enlargement of a video image from the size of a typical consumer television screen to dimensions for large projection screens. Used when attempting to present a larger-than-life image to an audience

Answer 1180

Video Enhancement

Question 1181

Type and size of the recording format in which a video presentation is recorded or played back

Answer 1181

Video Format

Question 1182

A meeting between two or more people or groups across a distance, including video, audio, and potentially other data, utilizing telecommunications or communications satellites for transmission of the signal

Answer 1182

Videoconference

Question 1183

Array of video screens in a rectangular fashion on which images may be displayed individually on each screen or portions of the same image may be displayed in an enlarged format involving the whole or part of the array

Answer 1183

Videowall

Question 1184

Wine made from a grape harvest of a specific year

Answer 1184

Vintage

Question 1185

Any meeting where people at two or more distant locations are linked using video, audio and data for two-way communication via satellite communications or the Internet. Each party sees and hears the other through a TV screen or computer monitor and audio speakers

Answer 1185

Virtual Conferencing

Question 1186

Any tour where people at two or more distant locations are linked using video, audio and data for communications. Each party sees and hears the tour through a TV screen or computer monitor and audio speakers

Answer 1186

Virtual Tour

Question 1187

Exhibit of products or services that can be viewed over the internet

Answer 1187

Virtual Trade Show

Question 1188

Permit, recorded in a passport, to enter a country for a specific purpose and period of time

Answer 1188

Visa

Question 1189

A clear plastic sheeting used to protect booth carpeting during move-in and set-up of a trade show

Answer 1189

Visqueen

Question 1190

Announcement or other narrative copy which is "voiced" over the top of film, video or musical programming

Answer 1190

Voice Over

Question 1191

Equalization of sounds produced by a system such as a piano or a loudspeaker so that the audio spectrum is produced evenly with all notes or frequencies at the same volume

Answer 1191

Voicing

Question 1192

White gloved servers circle the room, usually with flaming dishes, before placing the food on the table with a flourish

Answer 1192

Waiter Parade

Question 1193

1) A release of rights to substitute one party for another party. 2) The release of an insurance company's right to succeed to the insured's rights to sue for damages against the tortfeasor, after the insurance company pays an insured's claim of loss due to another's tort

Answer 1193

Waiver of Subrogation

Question 1194

Relocation to another hotel of a guest holding a confirmed sleeping room reservation who is denied accommodations due to unavailability of sleeping rooms at time of check-in

Answer 1194

Walk

Question 1195

1) Guest requesting accommodations without a prior reservation. 2) Event attendee who has not pre-registered

Answer 1195

Walk-in

Question 1196

Music played while a new presenter arrives on stage

Answer 1196

Walk-on

Question 1197

Music accompanying arriving and exiting guests at an event

Answer 1197

Walk-in/out Music

Question 1198

1) Review of event details. 2) Site inspection. 3) Inspection of function room prior to function. 4) Inspection of exhibit floor prior to opening of the event

Answer 1198

Walk-Through

Question 1199

The difference between number of reservations at cut-off date and the number of final reservations at the end of an event. Can be positive or negative and be expressed as a number or percentage

Answer 1199

Wash

Question 1200

Colored light that softly illuminates an area

Answer 1200

Wash Light

Question 1201

A non-negotiable instrument of transport that serves as a receipt for the shipper, indicating that the carrier has accepted the goods listed therein and obligates itself to carry the consignment to the destination according to specified conditions

Answer 1201

Waybill

Question 1202

An event that broadcasts the audio and/or video portion of a keynote presentation or other educational sessions over the web in real-time or on-demand

Answer 1202

Webcast

Question 1203

Web browser-based videoconferencing

Answer 1203

Webconferencing

Question 1204

An economical choice of brands of wine or distilled spirits above the house brand

Answer 1204

Well Brand

Question 1205

A charge assessed by a pier or dock owner for handling incoming and outgoing cargo

Answer 1205

Wharfage

Question 1206

Simultaneous interpretation by an interpreter addressing an individual or small target-language audience by whispering

Answer 1206

Whispered Interpretation

Question 1207

Random noise whose various frequency components all share the same energy density characteristics, producing the same voltage at any particular discrete frequency over a period of time. This causes a frequency response trend that rise the same number of decibels as the percentage of frequency increase

Answer 1207

White Noise

Question 1208

Formal dress requiring white tie and tails for men and formal evening dress for women

Answer 1208

White Tie

Question 1209

A feature of videoconferencing systems which allows the placement of shared documents on an on-screen shared space.

Answer 1209

Whiteboarding

Question 1210

Porous cover for microphones to block unwanted sounds

Answer 1210

Windscreen

Question 1211

Off-stage area out of audience sight lines

Answer 1211

Wings

Question 1212

A device that allows a connection to a wired network from a wireless device

Answer 1212

Wireless Access Point

Question 1213

An interpreting system operated by radio waves and hence without wire or cable connections to audience headsets

Answer 1213

Wireless Infrared Interpreting System

Question 1214

Jurisdictional regulations which govern union craftsperson's working arrangement, including what work exhibitor may perform, when overtime begins, etc.

Answer 1214

Work Rules

Question 1215

1) Meeting of several persons for intensive discussion. 2) Informal and public session of free discussion organized to take place between formal plenary sessions or commissions of a congress or of a conference, either on a subject chosen by the participants themselves or else on a special problem suggested by the organizers. 3) Training session in which participants, often through exercises, develop skills and knowledge in a given field

Answer 1215

Workshop

Question 1216

A financial management method of pricing and capacity control that yields maximum profit. History occupancy data, and competition are among the considerations used in this method

Answer 1216

Yield Management

Question 1217

The process of building a budget without benefit of a previous year's budget

Answer 1217

Zero-Based Budgeting