TERMS Flashcards

1
Q

Accept

A

A strategy of managing negative risks that involves acknowledging a risk and not taking any action until the risk occurs

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2
Q

Acceptance Criteria

A

A set of conditions that is required to be met before deliverables are accepted

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3
Q

Active Listening

A

A communication technique that involves acknowledging what you hear and clarifying the message to confirm that what you heard matches the message the sender intended

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4
Q

Project Activity

A

Task

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5
Q

Activity Attributes

A

Multiple attributes associated with each schedule activity that can be included within an activity list

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6
Q

Activity List

A

A document tabulation of schedule activities that show activity description, activity identifier, and a sufficiently detailed scope of work description to project team members understand what work is to be performed

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7
Q

Administrative Closure

A

Involves verifying and documenting project results to formalize project or phase completion

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8
Q

Affinity Diagram

A

A technique that allows large numbers of ideas to be classified into groups for review and analysis

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9
Q

Agile Life Cycles

A

A project life cycle that is iterative or incremental also referred to as change-driven or adaptive. They can work well in environments with high levels of change and ongoing stakeholder involvement in a project

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10
Q

Agile Project Management

A

A project management methodology that uses and iterative and incremental approach that focuses on customer value and team empowerments. The product is developed in iterations by a small and integrated team

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11
Q

Agile Release Planning

A

A process in which you determine the number of iterations/sprints that are needed to complete each release, the features that each iteration will contain, and target release dates

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12
Q

Agreements

A

Docs/ communications that define the initial intentions of a project. Examples: contracts, memorandums of understanding (MOWs), SLAs, Letters of agreement, Letters of intent, email, other written agreements

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13
Q

Analogous estimating

A

Estimating the duration or cost of an activity using historical data from similar activity or project

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14
Q

CCB

A

Change control board

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15
Q

Assumption and Constraint Analysis

A

A process that explores the validity of the project assumptions within the constraints and identifies risk from any incompleteness or inaccuracy of the project assumptions

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16
Q

Auditing

A

Examination of project goals including, adequacy, accuracy, efficiency, effectiveness and projects compliance with applicable methodologies. It is form and demoralized team members

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17
Q

Autocratic

A

Group decision-making method, one member of the group makes the decision. (considers groups opinions)

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18
Q

Avoid

A

Risk management strategy that avoids a specific risk entirely by altering schedule, changing strategy, increasing funding, or reducing scope

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19
Q

Benchmarking

A

The comparison of actual or planned products, processes, and practices to those of comparable organizations to identify best practices, generate ideas for improvement and provide a basis for measuring performance

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20
Q

Benefit Cost Analysis

A

The documented explanation defining the processes for creating, maximizing, and sustaining the benefits provided by the project or program

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21
Q

Bidder Conferences

A

The meetings with prospective sellers prior to the preparation of a bid or proposal to ensure all prospective vendors have a clear and common understanding of procurement. Also called vendor conferences, pre-bid conferences or contractor conferences

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22
Q

Bottom Up Estimating

A

Estimating project duration or cost by aggregating the estimates of the lower-level components of the WBS

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23
Q

Burndown Chart

A

Tool used in adaptive to track progress of the project by plotting the number of days of Sprint against the number of hours of work remaining

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24
Q

Change Control Form

A

A document used to request a project change.

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25
Q

Change Control System

A

Set of procedures that describes how modifications to the project deliverables and documentation are managed and controlled

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26
Q

Change Management Plan

A

A component of the PM Plan that establishes the Change Control Board (CCB), documents that extent of its authority, and describes how the change control system will be implemented

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27
Q

Checklist Analysis

A

A technique for systematically reviewing materials using a list for accuracy and completeness

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28
Q

CI

A

Continuous Improvement - The ongoing effort to improve products, services, or processes

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29
Q

Close Project or Phase Process

A

The process of finalizing all activities for the project, phase, or contract

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30
Q

Close-Out Meetings

A

Sessions held at the end of a project or phase; they involve discussing work and capturing lessons learned

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31
Q

Code of accounts

A

A numbering system used to uniquely identify each component of the WBS

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32
Q

Communication Models

A

A description, analogy, or schematic used to represent how the communication process will be performed for the project

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33
Q

Communication Requirements Analysis

A

An analytical technique to determine the info needs of the project stakeholders through interviews, workshops, study of lessons learned from previous projects, etc.

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34
Q

Communication Styles Assessment

A

A technique to identify the preferred communication method, format, and content for stakeholders for planned communication activities

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35
Q

Communications Management Plan

A

Plan goes in PM plan outlines how, when, and by whom info about project will be disseminated

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36
Q

Completion Contract

A

A contract that is completed when vendor delivers product to buyer and buyer accepts

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37
Q

Configuration Management

A

Tool used to manage changes to a product or service being produced as well as changes to any of the project documents such as schedule updates

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38
Q

Configuration Management System

A

Collection of procedures used to track project artifacts and monitor and control changes to these artifacts

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39
Q

Context Diagram

A

A visual depiction of the product scope showing a biz system (process, equipment, computer system, etc) and how people and other systems interact with it

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40
Q

Contingency Reserves

A

Time or money allocated in the schedule or cost baseline for known risks with active response strategies

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41
Q

Contract Change Control System

A

System used to collect, track, adjudicate, and communicate changes to a contract

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42
Q

Control Account

A

A management control point where scope, budget, actual cost and schedule are integrated and compared to earned value for performance measurment

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43
Q

Control Procurements process

A

Process of managing procurement, relationships, monitoring contract performance, making changes and corrections as appropriate, and closing out contracts

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44
Q

controlling PMO

A

Type of PMO that provides support and requires compliance through various means. Examples: adopting PM frameworks, using templates forms and tools, or conformance to governance

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45
Q

CoQ

A

Cost of Quality - All costs incurred over the life of a product by investment in preventing nonconformance to requirements, appraisal of product or service for conformance to requirements and failure to meet requirements

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46
Q

Cost Aggregation

A

Summing the lower-level cost estimates associated with the various work packages for given level within the project’s WBS or for a given cost control account

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47
Q

Cost Baseline

A

the approved version of the time-pashed project budget, excluding any management reserves, which can only be changed through formal change control procedures and is used as a basis for comparison to actual results

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48
Q

Cost of Conformance

A

The money spent during a project to avoid failures. This includes prevention costs that build a quality product and appraisal costs that assess the quality

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49
Q

The cost of non-conformance

A

The money is spent after a project is complete because of failures. This includes internal and external failure costs

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50
Q

Conformance

A

comply with rules, standards, or laws.

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51
Q

CPAF contract

A

Cost Plus Award Fee Contract - a category of contract that involves payments to the seller for all legitimate actual costs incurred for completed work, plus an award fee representing seller profit

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52
Q

Cost-Reimbursable Contract

A

Contract involving payment to seller for the seller’s actual costs, plus a fee typically representing the seller’s profit

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53
Q

CPFF Contract

A

Cost Plus Fixed Fee contract

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54
Q

CPI

A

Cost Performance Index - A measure of the cost efficiency of budgeted resources expressed as the ratio of earned value to actual cost

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55
Q

CPIF Contract

A

Cost Plus Incentive Fee Contract - A type of cost-reimbursable contract where the buyer reimburses the seller for the seller’s allowable costs and the seller earns its profit if it meets defined performance criteria

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56
Q

Critical Path

A

The sequence of activities that represents the longest path through the project, which determines the shortest possible duration

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57
Q

CV

A

Cost Variance

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58
Q

De Facto Regulations

A

Regulations that are widely accepted and adopted through use

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59
Q

De Jure Regulations

A

Regulations that are mandated by law or have been approved by a recognized body of experts

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60
Q

Decision Tree Analysis

A

A diagraming and calculation technique for evaluating the implications of a chain of multiple options in the presence of uncertainty

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61
Q

Directions of Influence

A

A classification model that groups stakeholders based on how they influence the project: upwards (sr. mngmt.), downwards (team of specialists), outwards (external) sidewards (PMs peers), and prioritizations

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62
Q

Directive PMO

A

Type of PMO that takes control of project by directly managing projects

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63
Q

Discretionary Dependency

A

A relationship that is established based on knowledge of best practices within a particular application area or an aspect of the project where a specific sequence is desired

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64
Q

DoD

A

Definition of Done

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65
Q

DoR

A

Definition of Ready - A teams checklist for a user-centric requirement that has all the info the team needs to be able to begin working on it

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66
Q

EAC

A

Estimate of Completion - expected cost of completing all work expressed as the sum of the actual cost to date and the estimate to complete

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67
Q

EEF

A

Enterprise Environmental Factors - Conditions that are not under the immediate control of the team, and that influence, constrain, or direct the project, program, or portfolio

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68
Q

Effect-Based Rish Classification

A

A way of analyzing the major risks inherent to a project that could have an impact on its success. These major risks include time, cost, quality, and scope

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69
Q

Effort

A

The number of labor units required to complete a scheduled activity or WBS component, often expressed in hours/days/weeks

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70
Q

EMV

A

Expected Monetary Value

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71
Q

ETC

A

Estimate to Complete - Expected cost to finishing remaining project work

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72
Q

EV

A

Earned Value - A measure of work performed expressed in terms of the budget authorized for that work

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73
Q

EVM

A

Earned Value Mangement - A method that combines scope, scheudle, and resource measurements to assess project performance and progress

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74
Q

FF

A

Finish to Finish - successor activity cannot finish until the predecessor activity finishes

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75
Q

FFP Contract

A

Firm Fixed Price Contract

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76
Q

Free Float

A

AKA slack / amount of time that a scheduled activity can be delayed without delaying the early start date of any successor or violating the schedule constraint (critical path)

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77
Q

FPEPA Contract

A

Fixed Price with Economic Price Adjustment Contract

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78
Q

FS

A

Finish to start

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79
Q

Functional Organization

A

Organizational structure which staff is grouped by areas of speciality and PM has limited authority to assingn work and apply resource

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80
Q

Funding Limit Reconciliation

A

The process of comparing the planned expenditure of project funds against any limits on the commitment of funds for the project to identify any variances between the funding limits and the planned expenditures

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81
Q

IFB

A

Invitation for Bid,

82
Q

incremental life cycle

A

Adaptive project life cycle in which the deliverable is produced through a series of iterations that successively add functionality within a predetermined time frame. The deliverable contains the necessary and sufficient capability to be considered complete only after the final iteration

83
Q

Influence/Impact Grid

A

A classification model that groups stakeholders on the basis of their involvement in and impact on the project

84
Q

Information Radiator

A

Visual displays are placed in a visible location so everyone can quickly see the latest info. In agile practice, aka “Big Visible Chart”

85
Q

IRR

A

Internal Rate of Return - The interest rate that makes the net present value of all cash flow equal to zero

86
Q

Iteration

A

Timeboxed cycle of development on a product or deliverable in which all of the work that is needed to deliver value is perfomred

87
Q

Iterative Life Cycle

A

Project life cycle where the project scope is determined early in the project life cycle but time and cost estimates are routinely modified as the project team’s understanding of the product increases

88
Q

JAD

A

Joint Application Design - Specialized workshops that includes both SMEs and the development team together to discuss and improve on the software development process

89
Q

Lag

A

Amount of the time whereby a successor activity will be delayed with respect to the preceding activity

90
Q

lead

A

Amount of time whereby a successor activity can be advanced with respect to predecessor activity

91
Q

Lean

A

Agile method used primarily in manufacturing that focuses on acheiving outcomes with little or no waste

92
Q

Lessons-learned register

A

document used to record knowledge gained during a project so that it can be used in the current project and later entered in the repository

93
Q

lessons-learned repository

A

A store of historical info about lessions learned in projects

94
Q

majority

A

decision making method = majority rules

95
Q

Management Reserves

A

An amount of the project budget or project schedule held outside of the performance measurement baseline (PMB) for mangement control purposes, that is reserved for unforeseen work that is within the scope of the project

96
Q

Mandatory Dependency

A

A relationship that is contractually required or inherent in the nature of the work

97
Q

MBI

A

Minimum Business Increment - The smallest amount of value that can be added to a product or service that benefits the business

98
Q

Mind Mapping

A

A technique used to consolidate ideas created through individual brainstorming sessions into a single map to reflect commonality and differences in understanding and to generate new ideas

99
Q

MVP

A

Most Viable Product - The smallest collection of features that can be included in a product fo customers to consider it functional. In Lean methodologies it can be referred to as “bare bones” or “no frills”

100
Q

NPS

A

Net Promoter Score - Measures a customer’s willingness to recommend a provider’s products or services to another on a scale of -100 to 100

101
Q

NPV

A

Net Present Value - The present value of all cash outflows minus the present value of all cash inflows

102
Q

OPA

A

Organizational Process Assets - Plans, processes, policies, procedures, and knowledge bases that are specific to and used by the performing organization

103
Q

Opportunity

A

A risk that would have a positive effect on one or more proejct objectives

104
Q

Organizational Theory

A

Study of how people, teams, and organizations behave to look for common themes for the purpose of maximizing efficiency and productivity, problems solving, and meeting the stakeholder requirements of a project

105
Q

Overlapping Relationships

A

Type of phast to phase relationship that contains phases that start prior to the previous phase ending

106
Q

Parametric Estimating

A

Technique in which an algorithm is used to caculate cost or duration based on historical data and project parameters

107
Q

Pareto Chart

A

A histogram tht is used to rank causes of problems in hierarchical format

108
Q

PDM

A

Precedence Diagramming Method - technique used for constructing a schedule model in which activities are represented by nodes and are graphically linked by one or more logical relationships to show the sequence in which the activites are to be performed

109
Q

Phase Gate

A

A point review at the end of a phase in which a decision is made to continue to the next phase, to continue with modification, or to end a project or program

110
Q

Planning Package

A

WBS component below the control account with known work content but without detailed schedule activities

111
Q

Plurality

A

Decisions making technique made by the largest block in the group even if majority is not acheived

112
Q

PMIS

A

Project Management Info System - an info system consisting of the tools and techniques used to gather, integrate, and disseminate the outputs of project management processes

113
Q

PMO

A

Project Management Office - A managment structure that standardizes the project-related governance processes and facilitates the shareing of resources, methodologies, tools, and techniques. PMOs are mosre common in larger organizations because of of the number of projects that can be in process all at the same time

114
Q

Portfolio Management

A

The centralized managment of one or more portfolios to achieve strategic objectives

115
Q

Portfolio

A

Projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic objectives

116
Q

Power/influence grid

A

A classification model that groups stakeholders on the basis of their levels of authority and involvement in the project

117
Q

power/interest grid

A

a classification model that groups stakeholders on the basis of their levels of authority and interest in the project

118
Q

Predictive Life Cycle

A

A form of project life cycle in which the project scope, time, and cost and determined in the early phases of the life cycle

119
Q

Probability Distribution

A

Teh scattering of values assigned to likelihood in a sample population. It can be visually depicted in the form of the probablility density function (PDF)

120
Q

Product Backlog

A

A prioritized list of customer requirements and the first step of Scrum in which priority is based on the riskiness and business value of the user story

121
Q

Product Box Excercise

A

A technique used to explain an overarching solution wherein stakeholders try to describe aspects of a solution in the same way a marketer might describe product features and benefits on a box

122
Q

Product Owner

A

An individual or organization who is responsible for gatherin inputs about a product from the customer and translating the requirements into the product vision for the team and stakeholders

123
Q

Product Roadmap

A

A high-level visual summary of the product or products of the project that includes goals, milestones, and potential deliverables

124
Q

Progressive Elaboration

A

The iterative process of increasing the level of detail in a project management plan as greater amounts of info and more accurate estimates become available

125
Q

Project Charter

A

A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

126
Q

Project Governance

A

The framework, functions, and processes that guide project management activities to create a unique product, service, or result to meet organizational, strategic, and operational goals

127
Q

Project Life Cycle

A

A series of phases that a project passes through from its start to its completion

128
Q

Project Management

A

The application of knowledge, skills, tools, and techniques to project activities to meet the project requirements

129
Q

Project Requirements

A

For a project, these are the agreed-upon conditions or capabilites of a project, service, or outcome that a project is designed to satisfy

130
Q

Project Schedule Network Diagram

A

A graphic representation of the logical relationships among the project schedule activities. Project schedule. An output of a schedule model that presents linked activiites with planned dates, durations, milestones, and resources

131
Q

Project Scope Statement

A

The description of the project scope, major deliverables, assumptions, and constraints

132
Q

Projectized Organization

A

The structure where a project manager and a core project team operate as a separate organizational unit within the parent organization

133
Q

Pull Communications

A

Messages that require the interested people to access the info based on their own initiative

134
Q

Push Communications

A

Messages that our are sent out to people who need to receive the info

135
Q

PV - Present Value

A

The current value of a future sume of money or stream of cash flows given a specific rate of return

136
Q

PV - Planned Value

A

The authorized budget assigned to scheduled work

137
Q

QFD

A

Quality Function Deployment - Workshops that are commonly used in the manufacturing field to determine new product development requirements

138
Q

Qualitative Risk Analysis

A

A technique used to determine the probability of occurance and the ipact of identified risk

139
Q

Quality Audit

A

A structured, independent process to determine if project activities comply with organizational and project policies, processes, and prodedures

140
Q

Quality Gate

A

A special type of gate located before a phase that is strongly dependent upon the outcome of a previous phase. The quality gate process is a formal way of specifying the recording the transition between stages in the project life cycle

141
Q

Quality Metric

A

A description of a project or product attribute and how to measure it

142
Q

Quality

A

The degree to which a set of inherent characteristics fulfills requirements

143
Q

Quantitative Risk Analysis

A

Technique used to assess the risk exposure events to overall project objectives and determine the confidence lelvels of achieving the project objectives

144
Q

RAM

A

Responsibility Assignment Matrix - A grid that shows the project resources assigned to each work package (RACI is an example)

145
Q

RBS

A

Risk Breakdown Structure = A hierarchical representation of potential sources of risk

146
Q

Relative Authority

A

The project manager’s authority relative to the functional manager’s authority over the project and project team

147
Q

Requirements Traraceability Matrix

A

A grid that links product requirements from their origin to the deliverables that satisfy them

148
Q

Resource Levelling

A

A resource optimization technique in which adjustments are made to the project schedule to optimize the allocation of resources and which may effect the critical path

149
Q

RFQ

A

Request for Quotation

150
Q

Risk Appetite

A

The degree of uncertainty an organization or individual is willing to accept in anticipation of a reward

151
Q

Risk Register

A

A respository in which outputs of risk management processes are recorded

152
Q

Risk Threshold

A

The level of risk exposure above which risks are addressed and below which risks may be accepted

153
Q

Risk Tolerance

A

The max amount of risk, and potential impact of that risk occuring, that a project manager or key stakeholder is willing to accepted

154
Q

Risk Workshop

A

A technique that uses a special meeting conducted for the purpose of identifying project rishks

155
Q

Root Cause Anlysis

A

An analytical technique used to determine the basic underlying reason that causes a variance or a derect or a risk. A root cuase may underlie more than one variance or defect or risk

156
Q

SAFe

A

Scale Agile Framework - A knowledge base of integrated patterns for enterprise-scale lean- agile development

157
Q

Salience Model

A

A classifcation model that groups stakeholders on the basis of their level of authority, their immediate needs, and how appropriate their involvement is in terms of the project

158
Q

Scope Baseline

A

The approved version of a scope statement, WBS, and its associated WBS dictionary, that can be changed using formal change control proedures and is used as a basis for comparison to actual results

159
Q

3 things PM is working to control

A

time, scope, resources

160
Q

Scrum Master

A

The coach of the devleopment team and process owner in the Scrum framework. Removes obstacles, facilitates productive events, and defends the team from disruptions

161
Q

Scrum

A

Agile framework for developing and sustaining complex products, with specific roles, events, and artifacts

162
Q

Sequential Relationships

A

A type of phase to phase relationship that contains consecutive phases that only start when the previous phase is complete

163
Q

Servant Leadership

A

A type of leadership style used in agile and other types of projects which encourages the self-definition, self-discovery, and self-awareness of team members by listening, coaching, and providing an environment which allows them to grow

164
Q

Share

A

A strategy for managing positive risks or opportunities that involves allocating some or all of the ownership of the opportunity to a third party

165
Q

Simulation

A

An analytical technique that models the combined effect of uncertainties to evaluate their potential impact on objectives

166
Q

SoS

A

Scrum of Scrums - A technique to operate Scrum at scale for multiple teams working on the same product, coordinating discussions of progress on their interdependencies, and focusing on how to integrate the delivery of software, especially in areas of overlap

167
Q

Source Selection Criteria

A

A set of attributes desired by the buyer which a seller is required to meet or exceed to be selected for a contract

168
Q

Source-based risk classification

A

A method if analyzing risk in terms of its origins

169
Q

SPI

A

Schedule Performance Index - A measure of schedule efficiency expressed as the rtio of earned value to planned value

170
Q

Sprint Backlog

A

A list of work items identified by the Scrum team to be completed during the Scrum sprint

171
Q

Sprint Planning

A

A collaborative event in Scrum in which the Scrum team plans the work for the current sprint

172
Q

Sprint Retrospective

A

This critical part of scrum process is attended by the Product Owner, Scrum Master, and the Scrum team to analyze from a process perspective what is working weel and what is not and agree upon changes to implement

173
Q

Sprint Review

A

A review at the end of each iteration with the Product Owner and other customer stakeholders to review the progress of the product, get early feedback, and review an acceptance from Product Owner of the stories deliverd in the iternation. Also referred to as a Demo

174
Q

Sprint

A

A timeboxed iteration in Scrum

175
Q

SS - Start to Start

A

A logical relationship in which a successor activity cannot start until a predecessor activity has started

176
Q

Stakeholder Analysis

A

A technique of systematically gathering and analyzing quantitiative and qualitative info to determine whose interests should be taken into account throughout the project

177
Q

Stakeholder Cube

A

A 3-D classification model that builds on the previous 2D grids to group stakeholders

178
Q

Stakeholder Engagement Assessment Matrix

A

A matrix that compares current and desired stakeholder engagement levels

179
Q

Statistical Sampling Process

A

A process that involves dividing sampling data into two categories.. attribute and variable… each of which is gathered according to sampling plans. A corrective actions are taken in response to analysis of statistical sampling and other quality control activities, and as trend analysis is perfomred, defects and process variablility should be reduced

180
Q

Statistical Sampling

A

Choosing part of a population of interest for inspection

181
Q

supportive PMO

A

Type of PMO that provides a consultative role to projects by supplying templates, best practices, training, access to info and lessons learned from other projects

182
Q

SV

A

Schedule Variance - A measure of schedule performance expresses as the difference between the earned value and the planned value

183
Q

SWOT Analysis

A

An analysis of strengths, weaknesses, opportunities, and threats of an organization, project or option

184
Q

T&M contract

A

Time and Material - A type of contract that is a hybrid contractual arrangement containing aspects of both costs - reimbursable and fixed price contracts

185
Q

T-shaped

A

Refers to a person with one deep area of specialization and broad ability in the rest of the skills required by the team

186
Q

Tactic Knowledge

A

Personal knowledge that can be difficult to aritculate and share such a belies, experience, and insights.

187
Q

Team Charter

A

A doc that records the team values, agreements, and operating guidelines as well as establishing clear expectations regarding acceptable behaviour by project team members

188
Q

Team Agreement

A

A legal contractual agreement between two or more parties to form a joint venture or any other arrangement as defined by the parties to meet the requirements of a business opportunity. The parties can be internal or external to the organization executing the project

189
Q

Team Contract

A

A type of xontract that engages the vendor to deliver a set amount of service-measured in staff hours or a similar unit over a set period of time

190
Q

Three point estimating

A

A technique used to estimate cost or duration by applying an average or weighted average of optimistic, pessimistic, and most likely estimated when there is uncertainty with the individual activity estimates

191
Q

Tolerance

A

The quantified desription of acceptable variation for the quality requirement

192
Q

Total Float

A

The amoun of time that a schedule activity can be delayed or extended from its early start date without delaying the project finish date or violating a schedule constraint

193
Q

TQM

A

Total Quality Management - An approach to improve business results through an emphasis on customer satisfaction, employee development, and processes rather than on functions

194
Q

Transfer

A

A strategy for managing negative risks or threats that involves shifting the impact and ownership of the risk to a third party adn paying a risk premium to the party taking on the liability of the risk

195
Q

Trend Analysis

A

An analytical technique that uses mathmathical models to forecast future outcomes based on historical results

196
Q

Trigger Condition

A

An event or situation that indicates that a risk is about to occur

197
Q

Unique identification code

A

A specific configuration of a code of accounts that assigns a particular alphanumeric sequence of characters to each element of a WBS

198
Q

User Story

A

A brief description of deliverable balue for a specific usre. It is a promise for a conversation to clarify details

199
Q

Value Stream Mapping

A

A lean enterprise technique used to document, analyze, and improve the flow of info or materials required to produces a product or service for a customer

200
Q

value stream

A

An organizations construct that focuses on a the flow of value to customers through the delivery of specific products or services

201
Q

Variable Sampling Data

A

Data from a sample that is measured on a continuous scale sucha as time, temp, or weight