Terms Flashcards
DBO
Director of Business Operations. Like the Site Director at Walden.
What is Credly?
Where credentials/badges are stored and displayed
What are the three types of badges?
Knowledge (written/verbal test), Experience (on the job test), and Milestone (time or money earned)
OBC
Onboarding Coach (around 80 of them joining the team to help new recruiters)
DBC (acronym)
Delivery Business Cycle (it’s the internal process of recruiting)
What is Project Clarify?
An attempt to clarify roles around the organization to help with hiring, EOY reviews, and promotions. Done with the help of Korn Ferry.
Name of the version of Salesforce recruiters use.
Connected
IOI
In Office Interview
IKM
Assessment consultants can take to prove IT knowledge
VOC
Voice of the Consultant. New recruiters call consultants to better understand their wants and needs as an IT contractor. Not a rec-specific call.
What is replacing points in Degreed?
Skill Signals. Learners link learning experiences to the skills they’re working on.
What are hearts and clouds?
Hearts are what customers and consultants want. Clouds are the frustrations of customers and consultants. Knowing this helps recruiters call with the correct mindset.
What is included in a Success Profile?
Job Statement, Experience, Competencies, Values, and Harrison Preferences
What are the eight Success Profile values for recruiters?
Being Resilient, Nimble Learning, Communicates Effectively, Action Oriented, Drives Results, Instills Trust, Interpersonal Savvy, Customer Focus
G2
A detailed conversation that allows recruiters to determine if a consultant is worth working with now or in the future
NRT
New Recruiter Training
PM
Program Manager (this is what Stef is)
What are the two things TEK does?
Staffing (hiring individuals) and Global Services (which is hiring large groups of people for projects)
Where are recruiters?
Field Office or Delivery Center
What are the seven divisions?
Core Applications, Digital & Creative, Dynamic Workplace Services (DWS), Enterprise Applications & Data Analytics and Insights (EADA&I), Infrastructure Optimization, Risk and Security, Telecommunications
What are the three verticals?
Government, Financial, Healthcare
What is the Career Opportunity Wheel (COW) and its five sections?
The different types of services TEK recruiters offer a consultant. 1. Understand Skills and Goals 2. Opportunity Match 3. Position Preparation 4. Onboarding and Development 5. Continuous Opportunity
What are the six steps in the DBC?
- Business Development 2. Business Qualification 3. Sourcing Strategy 4. Qualify/Disqualify Candidates 5. Present Candidate to Customer 6. Consistent Communication with Consultant and Customer
Being Resilient
Rebounding to setbacks and adversity when facing difficult situations.
Nimble Learning
Actively learning through experimentation when attacking new problems.
Communicates Effectively
Developing and delivering communications that convey clear understanding of the needs of different audiences.
Action Oriented
Taking on opportunities and challenges with urgency, energy, and enthusiasm.
Drives Results
Consistently achieving results, even under tough circumstances.
Instills Trust
Gains confidence of others through honesty, integrity, and enthusiasm.
Interpersonal Savvy
Relating openly and comfortably with diverse groups of people.
Customer Focus
Building strong customer relationships and delivering customer-centric solutions.
