Terms Flashcards

1
Q

DBO

A

Director of Business Operations. Like the Site Director at Walden.

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2
Q

What is Credly?

A

Where credentials/badges are stored and displayed

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3
Q

What are the three types of badges?

A

Knowledge (written/verbal test), Experience (on the job test), and Milestone (time or money earned)

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4
Q

OBC

A

Onboarding Coach (around 80 of them joining the team to help new recruiters)

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5
Q

DBC (acronym)

A

Delivery Business Cycle (it’s the internal process of recruiting)

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6
Q

What is Project Clarify?

A

An attempt to clarify roles around the organization to help with hiring, EOY reviews, and promotions. Done with the help of Korn Ferry.

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7
Q

Name of the version of Salesforce recruiters use.

A

Connected

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8
Q

IOI

A

In Office Interview

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9
Q

IKM

A

Assessment consultants can take to prove IT knowledge

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10
Q

VOC

A

Voice of the Consultant. New recruiters call consultants to better understand their wants and needs as an IT contractor. Not a rec-specific call.

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11
Q

What is replacing points in Degreed?

A

Skill Signals. Learners link learning experiences to the skills they’re working on.

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12
Q

What are hearts and clouds?

A

Hearts are what customers and consultants want. Clouds are the frustrations of customers and consultants. Knowing this helps recruiters call with the correct mindset.

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13
Q

What is included in a Success Profile?

A

Job Statement, Experience, Competencies, Values, and Harrison Preferences

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14
Q

What are the eight Success Profile values for recruiters?

A

Being Resilient, Nimble Learning, Communicates Effectively, Action Oriented, Drives Results, Instills Trust, Interpersonal Savvy, Customer Focus

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15
Q

G2

A

A detailed conversation that allows recruiters to determine if a consultant is worth working with now or in the future

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16
Q

NRT

A

New Recruiter Training

17
Q

PM

A

Program Manager (this is what Stef is)

18
Q

What are the two things TEK does?

A

Staffing (hiring individuals) and Global Services (which is hiring large groups of people for projects)

19
Q

Where are recruiters?

A

Field Office or Delivery Center

20
Q

What are the seven divisions?

A

Core Applications, Digital & Creative, Dynamic Workplace Services (DWS), Enterprise Applications & Data Analytics and Insights (EADA&I), Infrastructure Optimization, Risk and Security, Telecommunications

21
Q

What are the three verticals?

A

Government, Financial, Healthcare

22
Q

What is the Career Opportunity Wheel (COW) and its five sections?

A

The different types of services TEK recruiters offer a consultant. 1. Understand Skills and Goals 2. Opportunity Match 3. Position Preparation 4. Onboarding and Development 5. Continuous Opportunity

23
Q

What are the six steps in the DBC?

A
  1. Business Development 2. Business Qualification 3. Sourcing Strategy 4. Qualify/Disqualify Candidates 5. Present Candidate to Customer 6. Consistent Communication with Consultant and Customer
24
Q

Being Resilient

A

Rebounding to setbacks and adversity when facing difficult situations.

25
Q

Nimble Learning

A

Actively learning through experimentation when attacking new problems.

26
Q

Communicates Effectively

A

Developing and delivering communications that convey clear understanding of the needs of different audiences.

27
Q

Action Oriented

A

Taking on opportunities and challenges with urgency, energy, and enthusiasm.

28
Q

Drives Results

A

Consistently achieving results, even under tough circumstances.

29
Q

Instills Trust

A

Gains confidence of others through honesty, integrity, and enthusiasm.

30
Q

Interpersonal Savvy

A

Relating openly and comfortably with diverse groups of people.

31
Q

Customer Focus

A

Building strong customer relationships and delivering customer-centric solutions.