Terms 1 Flashcards

1
Q

Labor Claim

A

Requested by customer for monetary or other compensation for the time spent removing & replacing defective component

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2
Q

Core Returns

A

Faulty products that have been removed from a vehicle for shipment to remanufacturer for rebuilding. Also known as Magnetic core

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3
Q

Customer Satisfaction Returns

A

Incidents when parts are returned for reasons other than defect

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4
Q

Core returns must be?

A

Serviceable and indefinable condition

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5
Q

Shop equipment

A

Hydraulic lift (hand operated or floor mounted) pneumatic air gun

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6
Q

Taps

A

Cuats threads internally

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7
Q

Die

A

Cleans up threads on. The outside of the bolt or creates threads on piece of smooth rod

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8
Q

Hammers

A

Stell or soft faced

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9
Q

Screw drivers

A

Phillips, Pozidriv, Torc, clutch ke Scrulox

Tighten or loosen fasteners

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10
Q

Wrenches

A

Open-ended, box-end combination, socket & adjustable wrenches
Used tighten or loosen bolts or fasteners

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