Terminology Flashcards
1L
A321/A330/B767 First cabin door, aircraft left.
1R
A321/A330/B767 First cabin door, aircraft right.
2L
A321/A330/B767 Second cabin door, aircraft left.
2R
A321/A330/B767 Second cabin door, aircraft right.
3L
A321/A330/B767 Third cabin door, aircraft left.
3R
A321/A330/B767 Third cabin door, aircraft right.
4L
A321/A330/B767 Fourth cabin door, aircraft left.
4R
A321/A330/B767 Fourth cabin door, aircraft right.
A330
Airbus 330 aircraft
A321neo
Airbus 321neo aircraft
Rejected Takeoff
When the A/C begins its take-off roll, then suddenly slows down & stops.
ABP
Able-Bodied Person/Passenger
A/C
Aircraft
A/C L
Left side of the aircraft (facing the nose)
A/C R
Right side of the aircraft (facing the nose)
ACAA
Air Carrier Access Act
ADA
Americans with Disabilities Act
AED
Automated External Defibrillator
AFA
Association of Flight Attendants
AFT
Back section of the aircraft; relates to the direction of something “behind”
Altitude
The height at which the aircraft is flying.
AIP
Attendant Indication Panel (A330)
Ambulatory Passenger
WCH passenger who is able to board, deplane, and move about the cabin “unassisted”.
Approach
Period of time during a flight when the A/C prepares for landing.
AOA
Airport Operations Area
ARM/Arming
To prepare the aircraft door for emergency operation
ATC
Air Traffic Control (管制塔)
Bidding
System of requesting your work schedule and awarded according to seniority
ATT
Attendant (interphone button)
B717
Boeing 717-200
B767
Boeing 767-300ER
BIT
Battery Insertion Test
Body
The main part of an aircraft
Bomb Threat
An indication that there is or could be a bomb on board
Brace Position
Position assumed by flight attendants on all take-offs and landings; also position passengers assume in the event of a prepared emergency landing.
Bulkhead
A wall in the aircraft used to separate different areas on the aircraft.
Cabin
Interior of the aircraft
Carry-on Baggage
Baggage of which the passenger retains custody
Charter
A flight sold by a tour operator or leased by a company or group
Chief Agent
HA personnel assigned to coordinate activities at airports
CRS
Child Restraint System (car seat)
COMAIL/COMAT
Company correspondence/mail or material carried aboard a flight
Compliance Check
A visual check for passenger compliance in the cabin
Crew Interference
Interference of a crewmember’s duties
Crew Resource Office
Location for assisting Flight Attendants in daily operations
Crew Scheduling
Department which monitors pilots and flight attendant work assignments
CSA
Customer Service Agent
Deadheading
Transporting crewmembers from one station to another
Decompression
Loss of cabin pressurization
DOA
Department of Agriculture
DOT
Department of Transportation
Deplane
The action and process of disembarking an aircraft
Deploy
To extend or to spread out, i.e. emergency evacuation slide
DISARM/Disarming
To prepare the aircraft door for normal operation
Dispatch
Office which controls flight departures and arrivals
Ditching
An emergency water landing
EE
Emergency Equipment
EELS
Emergency Evacuation Lighting System
EEMK
Enhanced Emergency Medical Kit
Emergency Mode
Opening the door to deploy a slide
EMK
Emergency Medical Kit
EMT
Emergency Medical Technician
ETA
Estimated Time of Arrival
Evacuate
To leave an area expeditiously
Evacuation Commands
Verbiage used to get passengers off an aircraft in an emergency situation
Exit Row
Row on an aircraft equipped with an exit.
Extra Section
Unscheduled/additional flight assigned for passenger transportation
FA
Flight Attendant
F/C or FCL
First class
F/O
First Officer
FAA
Federal Aviation Administration
FAK
First Aid Kit
FAM
Federal Air Marshal
FAR
Federal Aviation Regulations
FD
Flight deck (cockpit)
Ferry Flight
Non-revenue flight to transfer an aircraft from one station to another
FFA
First Flight Attendant
FLS
Flashlight
FWD
Forward area of the aircraft; towards the nose of the aircraft
Galley
The kitchen, cooking area and/or stowage on an airplane
Gate
Entrance to the jetway which leads to the aircraft
Girt Bar
Bar that attaches the emergency slide to the floor of the aircraft
Missed Approach
When the aircraft is about to land and suddenly climbs again
GMT
Greenwich Mean Time (Zulu Time)
GPS
Global Positioning System
GSC
Ground Security Coordinator
Head Wind
Wind which blows into the aircraft’s path
Holding Area
Area in the terminal where passengers assemble prior to boarding a flight
House Rules
Company rules which employees must follow
IFM
In-Flight Manual
II or I/I
Inter-island Flight Operations
Inboard
Towards the center of the aircraft
Incapacitated Passenger
An injured or ill passenger
IFE
Inflight Entertainment System
Inflight
During flight
Interphone
A system that allows communication between crewmembers
IPAC
Inflight Passenger Aisle Chair
ISC
Inflight Security Coordinator
Jettison
To discard, drop, or throw overboard
Jetway
The connection between the aircraft and the gate
Jumpseat or J/S
A crewmember’s seat, usually retractable
Layover
Remaining at a location before continuing on or returning to a base
Leg
A segment of a flight plan
LEO
Law Enforcement Officer
LCR
Lower Crew Rest
M/C
Main Cabin; passenger seating also referred to as “coach” class
MedLink
Provides assistance during onboard medical emergencies via phone “patch”
MEG
Megaphone
MEL
Minimum Equipment List
Narrow-Body
A single-aisle aircraft
No Show Passenger
A passenger who fails to join a flight on which s/he holds a reserved space for reasons other than misconnections
Non-Ambulatory Passengers
WCH passenger who is not able to board, deplane, and move about the aircraft “unassisted” (WCHC)
Non-Rev
Passengers traveling on free or reduced rate tickets, usually airline employees
Normal Mode
Opening/closing an exit for normal passenger boarding/deplaning
Nose
Front of aircraft
Overbooking
When more seats have been reserved on a flight than actual seats available
OVWG
Overwing
P/A
Public address
PAX
Passenger
PBE
Protective Breathing Equipment
PBS
Preferential Bidding System
PIC
Pilot in Command
Placard
Signs posted throughout the cabin providing visual information
PPE
Personal Protective Equipment
Preflight Check
Inspection of Emergency Equipment prior to flight
Presence
The fact or condition of being “there”
Pressure Leak
Seepage of cabin air pressure to the outside through an opening in the aircraft
Primary Exit
Floor-level exit; preferred means of escape in an evacuation
Protect Position
Protects FAs from being pushed out of the aircraft during evacuation
PSU
Passenger Service Unit
PTT
Push to Talk
Pushback
Ground personnel uses a vehicle to “push” the A/C away from the jetway
Competency Drills
Hawaiian Airlines evacuation commands and drill
Ramp
Secured area of airport where A/C is parked and serviced
Ramp Agent
Station personnel in the ramp area
Ramp Stand
Stairway used to embark and disembark passengers from an A/C
Reserve
Flight attendant on duty in the FA lounge ready for immediate dispatch
Runway
Paved airport paths where A/C takeoff and land
Safety Demo
Action by FAs providing safety information to passengers
Seat Blocking
Passenger seat restrictions
Secondary Exit
Non-floor-level exit; usually a window exit
Standby
Space available travel/FAs “on call” for a specific time period
Station Manager
Individual responsible for all aspects of operations at a specific airport
Sterile Flight Deck
From the time the aircraft moves on its own power until 10,000 feet. On descent from 10,000 feet until the engines are shut down. During Sterile Flight Deck, no communication with the Flight Deck unless it’s safety-related
S/S
Stowage space
Tail
Back end of an A/C
Tail Wind
Wind that “pushes” the aircraft forward
Tailcone
Cone-shaped end of the B717 aircraft
Take-Off Roll
Rapid forward movement of the aircraft on the runway for takeoff
Tamper Seals
Visual indicators showing that an item has not been tampered with
Taxi
Movement of the A/C on the ground with its own power
UM
Unaccompanied Minor (UMNR)
WBAT
Web Based Application Tool
