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HA Initial FA Training > Terminology > Flashcards

Terminology Flashcards

1
Q

1L

A

A321/A330/B767 First cabin door, aircraft left.

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2
Q

1R

A

A321/A330/B767 First cabin door, aircraft right.

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3
Q

2L

A

A321/A330/B767 Second cabin door, aircraft left.

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4
Q

2R

A

A321/A330/B767 Second cabin door, aircraft right.

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5
Q

3L

A

A321/A330/B767 Third cabin door, aircraft left.

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6
Q

3R

A

A321/A330/B767 Third cabin door, aircraft right.

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7
Q

4L

A

A321/A330/B767 Fourth cabin door, aircraft left.

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8
Q

4R

A

A321/A330/B767 Fourth cabin door, aircraft right.

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9
Q

A330

A

Airbus 330 aircraft

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10
Q

A321neo

A

Airbus 321neo aircraft

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11
Q

Rejected Takeoff

A

When the A/C begins its take-off roll, then suddenly slows down & stops.

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12
Q

ABP

A

Able-Bodied Person/Passenger

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13
Q

A/C

A

Aircraft

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14
Q

A/C L

A

Left side of the aircraft (facing the nose)

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15
Q

A/C R

A

Right side of the aircraft (facing the nose)

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16
Q

ACAA

A

Air Carrier Access Act

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17
Q

ADA

A

Americans with Disabilities Act

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18
Q

AED

A

Automated External Defibrillator

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19
Q

AFA

A

Association of Flight Attendants

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20
Q

AFT

A

Back section of the aircraft; relates to the direction of something “behind”

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21
Q

Altitude

A

The height at which the aircraft is flying.

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22
Q

AIP

A

Attendant Indication Panel (A330)

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23
Q

Ambulatory Passenger

A

WCH passenger who is able to board, deplane, and move about the cabin “unassisted”.

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24
Q

Approach

A

Period of time during a flight when the A/C prepares for landing.

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25
Q

AOA

A

Airport Operations Area

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26
Q

ARM/Arming

A

To prepare the aircraft door for emergency operation

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27
Q

ATC

A

Air Traffic Control (管制塔)

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28
Q

Bidding

A

System of requesting your work schedule and awarded according to seniority

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29
Q

ATT

A

Attendant (interphone button)

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30
Q

B717

A

Boeing 717-200

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31
Q

B767

A

Boeing 767-300ER

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32
Q

BIT

A

Battery Insertion Test

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33
Q

Body

A

The main part of an aircraft

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34
Q

Bomb Threat

A

An indication that there is or could be a bomb on board

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35
Q

Brace Position

A

Position assumed by flight attendants on all take-offs and landings; also position passengers assume in the event of a prepared emergency landing.

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36
Q

Bulkhead

A

A wall in the aircraft used to separate different areas on the aircraft.

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37
Q

Cabin

A

Interior of the aircraft

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38
Q

Carry-on Baggage

A

Baggage of which the passenger retains custody

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39
Q

Charter

A

A flight sold by a tour operator or leased by a company or group

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40
Q

Chief Agent

A

HA personnel assigned to coordinate activities at airports

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41
Q

CRS

A

Child Restraint System (car seat)

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42
Q

COMAIL/COMAT

A

Company correspondence/mail or material carried aboard a flight

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43
Q

Compliance Check

A

A visual check for passenger compliance in the cabin

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44
Q

Crew Interference

A

Interference of a crewmember’s duties

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45
Q

Crew Resource Office

A

Location for assisting Flight Attendants in daily operations

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46
Q

Crew Scheduling

A

Department which monitors pilots and flight attendant work assignments

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47
Q

CSA

A

Customer Service Agent

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48
Q

Deadheading

A

Transporting crewmembers from one station to another

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49
Q

Decompression

A

Loss of cabin pressurization

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50
Q

DOA

A

Department of Agriculture

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51
Q

DOT

A

Department of Transportation

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52
Q

Deplane

A

The action and process of disembarking an aircraft

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53
Q

Deploy

A

To extend or to spread out, i.e. emergency evacuation slide

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54
Q

DISARM/Disarming

A

To prepare the aircraft door for normal operation

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55
Q

Dispatch

A

Office which controls flight departures and arrivals

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56
Q

Ditching

A

An emergency water landing

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57
Q

EE

A

Emergency Equipment

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58
Q

EELS

A

Emergency Evacuation Lighting System

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59
Q

EEMK

A

Enhanced Emergency Medical Kit

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60
Q

Emergency Mode

A

Opening the door to deploy a slide

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61
Q

EMK

A

Emergency Medical Kit

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62
Q

EMT

A

Emergency Medical Technician

63
Q

ETA

A

Estimated Time of Arrival

64
Q

Evacuate

A

To leave an area expeditiously

65
Q

Evacuation Commands

A

Verbiage used to get passengers off an aircraft in an emergency situation

66
Q

Exit Row

A

Row on an aircraft equipped with an exit.

67
Q

Extra Section

A

Unscheduled/additional flight assigned for passenger transportation

68
Q

FA

A

Flight Attendant

69
Q

F/C or FCL

A

First class

70
Q

F/O

A

First Officer

71
Q

FAA

A

Federal Aviation Administration

72
Q

FAK

A

First Aid Kit

73
Q

FAM

A

Federal Air Marshal

74
Q

FAR

A

Federal Aviation Regulations

75
Q

FD

A

Flight deck (cockpit)

76
Q

Ferry Flight

A

Non-revenue flight to transfer an aircraft from one station to another

77
Q

FFA

A

First Flight Attendant

78
Q

FLS

A

Flashlight

79
Q

FWD

A

Forward area of the aircraft; towards the nose of the aircraft

80
Q

Galley

A

The kitchen, cooking area and/or stowage on an airplane

81
Q

Gate

A

Entrance to the jetway which leads to the aircraft

82
Q

Girt Bar

A

Bar that attaches the emergency slide to the floor of the aircraft

83
Q

Missed Approach

A

When the aircraft is about to land and suddenly climbs again

84
Q

GMT

A

Greenwich Mean Time (Zulu Time)

85
Q

GPS

A

Global Positioning System

86
Q

GSC

A

Ground Security Coordinator

87
Q

Head Wind

A

Wind which blows into the aircraft’s path

88
Q

Holding Area

A

Area in the terminal where passengers assemble prior to boarding a flight

89
Q

House Rules

A

Company rules which employees must follow

90
Q

IFM

A

In-Flight Manual

91
Q

II or I/I

A

Inter-island Flight Operations

92
Q

Inboard

A

Towards the center of the aircraft

93
Q

Incapacitated Passenger

A

An injured or ill passenger

94
Q

IFE

A

Inflight Entertainment System

95
Q

Inflight

A

During flight

96
Q

Interphone

A

A system that allows communication between crewmembers

97
Q

IPAC

A

Inflight Passenger Aisle Chair

98
Q

ISC

A

Inflight Security Coordinator

99
Q

Jettison

A

To discard, drop, or throw overboard

100
Q

Jetway

A

The connection between the aircraft and the gate

101
Q

Jumpseat or J/S

A

A crewmember’s seat, usually retractable

102
Q

Layover

A

Remaining at a location before continuing on or returning to a base

103
Q

Leg

A

A segment of a flight plan

104
Q

LEO

A

Law Enforcement Officer

105
Q

LCR

A

Lower Crew Rest

106
Q

M/C

A

Main Cabin; passenger seating also referred to as “coach” class

107
Q

MedLink

A

Provides assistance during onboard medical emergencies via phone “patch”

108
Q

MEG

A

Megaphone

109
Q

MEL

A

Minimum Equipment List

110
Q

Narrow-Body

A

A single-aisle aircraft

111
Q

No Show Passenger

A

A passenger who fails to join a flight on which s/he holds a reserved space for reasons other than misconnections

112
Q

Non-Ambulatory Passengers

A

WCH passenger who is not able to board, deplane, and move about the aircraft “unassisted” (WCHC)

113
Q

Non-Rev

A

Passengers traveling on free or reduced rate tickets, usually airline employees

114
Q

Normal Mode

A

Opening/closing an exit for normal passenger boarding/deplaning

115
Q

Nose

A

Front of aircraft

116
Q

Overbooking

A

When more seats have been reserved on a flight than actual seats available

117
Q

OVWG

A

Overwing

118
Q

P/A

A

Public address

119
Q

PAX

A

Passenger

120
Q

PBE

A

Protective Breathing Equipment

121
Q

PBS

A

Preferential Bidding System

122
Q

PIC

A

Pilot in Command

123
Q

Placard

A

Signs posted throughout the cabin providing visual information

124
Q

PPE

A

Personal Protective Equipment

125
Q

Preflight Check

A

Inspection of Emergency Equipment prior to flight

126
Q

Presence

A

The fact or condition of being “there”

127
Q

Pressure Leak

A

Seepage of cabin air pressure to the outside through an opening in the aircraft

128
Q

Primary Exit

A

Floor-level exit; preferred means of escape in an evacuation

129
Q

Protect Position

A

Protects FAs from being pushed out of the aircraft during evacuation

130
Q

PSU

A

Passenger Service Unit

131
Q

PTT

A

Push to Talk

132
Q

Pushback

A

Ground personnel uses a vehicle to “push” the A/C away from the jetway

133
Q

Competency Drills

A

Hawaiian Airlines evacuation commands and drill

134
Q

Ramp

A

Secured area of airport where A/C is parked and serviced

135
Q

Ramp Agent

A

Station personnel in the ramp area

136
Q

Ramp Stand

A

Stairway used to embark and disembark passengers from an A/C

137
Q

Reserve

A

Flight attendant on duty in the FA lounge ready for immediate dispatch

138
Q

Runway

A

Paved airport paths where A/C takeoff and land

139
Q

Safety Demo

A

Action by FAs providing safety information to passengers

140
Q

Seat Blocking

A

Passenger seat restrictions

141
Q

Secondary Exit

A

Non-floor-level exit; usually a window exit

142
Q

Standby

A

Space available travel/FAs “on call” for a specific time period

143
Q

Station Manager

A

Individual responsible for all aspects of operations at a specific airport

144
Q

Sterile Flight Deck

A

From the time the aircraft moves on its own power until 10,000 feet. On descent from 10,000 feet until the engines are shut down. During Sterile Flight Deck, no communication with the Flight Deck unless it’s safety-related

145
Q

S/S

A

Stowage space

146
Q

Tail

A

Back end of an A/C

147
Q

Tail Wind

A

Wind that “pushes” the aircraft forward

148
Q

Tailcone

A

Cone-shaped end of the B717 aircraft

149
Q

Take-Off Roll

A

Rapid forward movement of the aircraft on the runway for takeoff

150
Q

Tamper Seals

A

Visual indicators showing that an item has not been tampered with

151
Q

Taxi

A

Movement of the A/C on the ground with its own power

152
Q

UM

A

Unaccompanied Minor (UMNR)

153
Q

WBAT

A

Web Based Application Tool

HA Initial FA Training (3 decks)

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